The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cheshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 121 108 118
Rank change year-on-year
-13 +10
Permanent jobs requiring a Help Desk Support 5 17 8
As % of all permanent IT jobs located in Cheshire 0.27% 0.91% 0.45%
As % of the Job Titles category 0.28% 0.96% 0.47%
Number of salaries quoted 4 17 8
Average salary £22,250 £27,500 £18,750
Average salary % change year-on-year
-19.09% +46.66%
90% offered a salary of more than £20,500 £18,000 £14,850
10% offered a salary of more than £25,050 £27,500 £25,000
UK excluding London average salary £21,500 £21,500 £20,000
% change year-on-year
- +7.50%
Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1772 1768 1720
As % of all permanent IT jobs located in Cheshire 96.15% 94.65% 96.47%
Number of salaries quoted 1301 1381 1486
Average salary £35,000 £35,000 £32,500
Average salary % change year-on-year
- +7.69%
90% offered a salary of more than £25,000 £24,000 £21,500
10% offered a salary of more than £50,500 £50,000 £52,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Support
North West

Help Desk Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Cheshire

Help Desk Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cheshire region.

Help Desk Support Salary Trend in Cheshire

Help Desk Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Cheshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Northwich -6 3 £20,500 -25.45%
Runcorn - 2 £24,750 -
Help Desk Support
North West

Help Desk Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 18 April 2014, IT jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 11 (73.33%) Windows
2 7 (46.67%) HP
2 7 (46.67%) Dell
2 7 (46.67%) Citrix
2 7 (46.67%) Microsoft
3 6 (40.00%) Microsoft Certification
3 6 (40.00%) MS Excel
4 4 (26.67%) Windows 7
4 4 (26.67%) MCSE
4 4 (26.67%) SQL
5 3 (20.00%) SQL Server
5 3 (20.00%) MS Office
5 3 (20.00%) DHCP
5 3 (20.00%) TCP/IP
5 3 (20.00%) DNS
5 3 (20.00%) Firewall
5 3 (20.00%) Active Directory
5 3 (20.00%) VMware
5 3 (20.00%) MCITP
6 2 (13.33%) Degree
6 2 (13.33%) Backup Exec
6 2 (13.33%) MCP
6 2 (13.33%) Manufacturing
6 2 (13.33%) Hyper-V
6 2 (13.33%) Windows 8
6 2 (13.33%) Structured Cabling
6 2 (13.33%) Symantec
6 2 (13.33%) Norton AntiVirus
6 2 (13.33%) Windows XP
6 2 (13.33%) MySQL

Help Desk Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 18 April 2014, IT jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) MS Exchange
1 1 (6.67%) Lync
Applications
1 6 (40.00%) MS Excel
2 3 (20.00%) MS Office
Communications & Networking
1 3 (20.00%) DHCP
1 3 (20.00%) TCP/IP
1 3 (20.00%) DNS
1 3 (20.00%) Firewall
2 2 (13.33%) Structured Cabling
3 1 (6.67%) VPN
3 1 (6.67%) Internet
Database & Business Intelligence
1 3 (20.00%) SQL Server
2 2 (13.33%) MySQL
General
1 2 (13.33%) Manufacturing
2 1 (6.67%) Finance
2 1 (6.67%) Banking
Operating Systems
1 11 (73.33%) Windows
2 4 (26.67%) Windows 7
3 2 (13.33%) Windows 8
3 2 (13.33%) Windows XP
3 2 (13.33%) Linux
Processes & Methodologies
1 1 (6.67%) ITIL
1 1 (6.67%) CRM
1 1 (6.67%) Service Management
1 1 (6.67%) Service Desk Management
1 1 (6.67%) Root Cause Analysis
1 1 (6.67%) Time Management
Programming Languages
1 4 (26.67%) SQL
Qualifications
1 6 (40.00%) Microsoft Certification
2 4 (26.67%) MCSE
3 3 (20.00%) MCITP
4 2 (13.33%) Degree
4 2 (13.33%) MCP
4 2 (13.33%) MCSA
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 3 (20.00%) Active Directory
2 2 (13.33%) Hyper-V
Systems Management
1 2 (13.33%) Backup Exec
1 2 (13.33%) Norton AntiVirus
2 1 (6.67%) SCCM
2 1 (6.67%) SCOM
Vendors
1 7 (46.67%) HP
1 7 (46.67%) Dell
1 7 (46.67%) Citrix
1 7 (46.67%) Microsoft
2 3 (20.00%) VMware
3 2 (13.33%) Symantec
3 2 (13.33%) Oracle
4 1 (6.67%) Cisco
4 1 (6.67%) Wyse
4 1 (6.67%) SonicWALL
4 1 (6.67%) Draytek