The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 120 108 128
Rank change year-on-year
-12 +20
Permanent jobs requiring a Help Desk Support 7 13 17
As % of all permanent IT jobs located in Cheshire 0.37% 0.77% 0.77%
As % of the Job Titles category 0.39% 0.81% 0.79%
Number of salaries quoted 5 9 17
Average salary £24,500 £21,000 £15,500
Average salary % change year-on-year
+16.66% +35.48%
90% offered a salary of more than £20,000 £19,800 £14,500
10% offered a salary of more than £27,700 £25,100 £25,800
UK excluding London average salary £21,500 £21,500 £20,500
% change year-on-year
- +4.87%
Help Desk Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1779 1606 2140
As % of all permanent IT jobs located in Cheshire 92.80% 94.69% 96.61%
Number of salaries quoted 1542 1293 1862
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,500 £25,000 £22,350
10% offered a salary of more than £55,000 £48,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Cheshire

Help Desk Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cheshire region.

Help Desk Support Salary Trend in Cheshire

Help Desk Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Cheshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chester +11 1 £24,500 -
Macclesfield 0 1 £29,500 +7.27%
Knutsford - 1 £25,000 -
Help Desk Support
North West

Help Desk Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 19 December 2014, IT jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 10 (62.50%) MS Excel
2 9 (56.25%) Microsoft
2 9 (56.25%) Active Directory
3 8 (50.00%) Windows
4 6 (37.50%) Windows 7
5 4 (25.00%) ITIL
6 3 (18.75%) Windows XP
6 3 (18.75%) Citrix
6 3 (18.75%) VMware
6 3 (18.75%) SQL
6 3 (18.75%) MCP
6 3 (18.75%) Degree
7 2 (12.50%) MCSE
7 2 (12.50%) Microsoft Certification
7 2 (12.50%) MCITP
7 2 (12.50%) Windows 8
7 2 (12.50%) Analytical Skills
7 2 (12.50%) SAP Business One
7 2 (12.50%) Hyper-V
7 2 (12.50%) Crystal Reports
7 2 (12.50%) MS Office
7 2 (12.50%) SAP
7 2 (12.50%) Incident Management
7 2 (12.50%) Service Management
7 2 (12.50%) Manufacturing
7 2 (12.50%) Advertising
7 2 (12.50%) Data Entry
8 1 (6.25%) Microsoft App-V
8 1 (6.25%) VMware Infrastructure
8 1 (6.25%) Change Management

Help Desk Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 19 December 2014, IT jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) IIS
Applications
1 10 (62.50%) MS Excel
2 2 (12.50%) MS Office
3 1 (6.25%) MS PowerPoint
Business Applications
1 2 (12.50%) SAP Business One
Database & Business Intelligence
1 2 (12.50%) Crystal Reports
General
1 2 (12.50%) Manufacturing
1 2 (12.50%) Advertising
2 1 (6.25%) Legal
Miscellaneous
1 2 (12.50%) Analytical Skills
2 1 (6.25%) GIS
2 1 (6.25%) Mathematics
2 1 (6.25%) Computer Science
Operating Systems
1 8 (50.00%) Windows
2 6 (37.50%) Windows 7
3 3 (18.75%) Windows XP
4 2 (12.50%) Windows 8
Processes & Methodologies
1 4 (25.00%) ITIL
2 2 (12.50%) Service Management
2 2 (12.50%) Incident Management
2 2 (12.50%) Data Entry
3 1 (6.25%) Computer Security
3 1 (6.25%) Change Management
3 1 (6.25%) Logistics
Programming Languages
1 3 (18.75%) SQL
2 1 (6.25%) Java
Qualifications
1 3 (18.75%) MCP
1 3 (18.75%) Degree
2 2 (12.50%) MCSE
2 2 (12.50%) Microsoft Certification
2 2 (12.50%) MCITP
3 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 9 (56.25%) Active Directory
2 2 (12.50%) Hyper-V
3 1 (6.25%) XenApp
3 1 (6.25%) XenDesktop
3 1 (6.25%) Microsoft App-V
3 1 (6.25%) VMware Infrastructure
Vendors
1 9 (56.25%) Microsoft
2 3 (18.75%) Citrix
2 3 (18.75%) VMware
3 2 (12.50%) SAP