The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 118 96 124
Rank change year-on-year
-22 +28
Permanent jobs requiring a Help Desk Support 9 16 10
As % of all permanent IT jobs located in Cheshire 0.46% 1.00% 0.47%
As % of the Job Titles category 0.49% 1.07% 0.49%
Number of salaries quoted 7 16 10
Average salary £18,000 £17,000 £15,875
Average salary % change year-on-year
+5.88% +7.08%
90% offered a salary of more than £16,800 £15,500 £15,250
10% offered a salary of more than £25,900 £19,000 £30,000
UK excluding London average salary £22,500 £20,500 £20,500
% change year-on-year
+9.75% -
Help Desk Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1821 1502 2042
As % of all permanent IT jobs located in Cheshire 93.67% 93.64% 96.18%
Number of salaries quoted 1472 1231 1699
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £55,000 £57,500 £55,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

Help Desk Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Cheshire

Help Desk Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cheshire region.

Help Desk Support Salary Trend in Cheshire

Help Desk Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Cheshire region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Runcorn 0 4 £21,000 -20.75%
Warrington -14 2 £17,000 -10.52% 1
Help Desk Support
North West

Help Desk Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 15 September 2014, IT jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 11 (84.62%) MS Excel
2 10 (76.92%) Microsoft
3 8 (61.54%) Active Directory
4 6 (46.15%) MCSE
4 6 (46.15%) Microsoft Certification
5 5 (38.46%) Manufacturing
5 5 (38.46%) Windows
5 5 (38.46%) Degree
5 5 (38.46%) MCITP
5 5 (38.46%) Hyper-V
6 4 (30.77%) Windows 7
6 4 (30.77%) Windows XP
6 4 (30.77%) MCP
7 2 (15.38%) VMware
7 2 (15.38%) MS Office
7 2 (15.38%) SQL
8 1 (7.69%) MySQL
8 1 (7.69%) Oracle
8 1 (7.69%) SQL Server
8 1 (7.69%) IIS
8 1 (7.69%) ITIL
8 1 (7.69%) Linux
8 1 (7.69%) DHCP
8 1 (7.69%) TCP/IP
8 1 (7.69%) DNS
8 1 (7.69%) SLA
8 1 (7.69%) MCSA
8 1 (7.69%) Citrix
8 1 (7.69%) Backup Exec
8 1 (7.69%) Logistics

Help Desk Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 15 September 2014, IT jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) IIS
Applications
1 11 (84.62%) MS Excel
2 2 (15.38%) MS Office
Communications & Networking
1 1 (7.69%) DHCP
1 1 (7.69%) TCP/IP
1 1 (7.69%) DNS
1 1 (7.69%) Firewall
1 1 (7.69%) Structured Cabling
Database & Business Intelligence
1 1 (7.69%) MySQL
1 1 (7.69%) SQL Server
General
1 5 (38.46%) Manufacturing
Miscellaneous
1 1 (7.69%) Analytical Skills
Operating Systems
1 5 (38.46%) Windows
2 4 (30.77%) Windows XP
2 4 (30.77%) Windows 7
3 1 (7.69%) Linux
Processes & Methodologies
1 1 (7.69%) ITIL
1 1 (7.69%) Service Management
1 1 (7.69%) Change Management
1 1 (7.69%) Logistics
1 1 (7.69%) Incident Management
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 6 (46.15%) Microsoft Certification
1 6 (46.15%) MCSE
2 5 (38.46%) MCITP
2 5 (38.46%) Degree
3 4 (30.77%) MCP
4 1 (7.69%) MCSA
4 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 8 (61.54%) Active Directory
2 5 (38.46%) Hyper-V
Systems Management
1 1 (7.69%) Norton AntiVirus
1 1 (7.69%) Backup Exec
Vendors
1 10 (76.92%) Microsoft
2 2 (15.38%) VMware
3 1 (7.69%) Oracle
3 1 (7.69%) Citrix
3 1 (7.69%) Symantec