The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cheshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 102 117 -
Rank change year-on-year
+15 -
Permanent jobs requiring a Help Desk Support 18 7 0
As % of all permanent IT jobs located in Cheshire 1.006% 0.363% -
As % of the Job Titles category 1.051% 0.380% -
Number of salaries quoted 18 7 0
Average salary £23,500 £23,000 -
Average salary % change year-on-year
+2.17% -
UK excluding London average salary £21,500 £20,000 £20,250
% change year-on-year
+7.50% -1.23%
All Job Titles
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1713 1844 1561
As % of all permanent IT jobs located in Cheshire 95.75% 95.69% 94.21%
Number of salaries quoted 1350 1624 1327
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,000 £22,000 £22,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Support
North West

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support across the Cheshire region as a proportion of the total demand within the Job Titles category.

Cheshire Help Desk Support Jobs Demand Trend

Help Desk Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cheshire region.

Cheshire Help Desk Support Salary Trend

Help Desk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Cheshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Northwich +15 12 £27,500 +41.02%
Crewe - 2 £20,000 -
Warrington +12 1 £18,000 -
Wilmslow - 1 £22,000 -
Macclesfield - 1 £18,500 -
Help Desk Support
North West

Help Desk Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 16 (61.54%) Microsoft
2 12 (46.15%) Windows
3 10 (38.46%) SAP
3 10 (38.46%) Sage
3 10 (38.46%) Finance
3 10 (38.46%) Dynamics NAV
3 10 (38.46%) Dynamics GP
4 7 (26.92%) VMware
5 6 (23.08%) Active Directory
5 6 (23.08%) MS Excel
6 5 (19.23%) Citrix
7 4 (15.38%) Windows XP
7 4 (15.38%) IIS
7 4 (15.38%) VMware Infrastructure
8 3 (11.54%) Windows Server 2008
8 3 (11.54%) Windows 7
8 3 (11.54%) Firewall
8 3 (11.54%) MS Office
8 3 (11.54%) MS Exchange
8 3 (11.54%) Windows Server 2003
9 2 (7.692%) CRM
9 2 (7.692%) TCP/IP
9 2 (7.692%) SLA
9 2 (7.692%) SQL Server
9 2 (7.692%) SQL
9 2 (7.692%) Billing
9 2 (7.692%) Windows Vista
10 1 (3.846%) Fat Client
10 1 (3.846%) Fault Management
10 1 (3.846%) Panasonic

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.846%) .NET
Application Platforms
1 4 (15.38%) IIS
2 3 (11.54%) MS Exchange
Applications
1 6 (23.08%) MS Excel
2 3 (11.54%) MS Office
Business Applications
1 10 (38.46%) Dynamics NAV
1 10 (38.46%) Dynamics GP
Communications & Networking
1 3 (11.54%) Firewall
2 2 (7.692%) TCP/IP
3 1 (3.846%) Wi-Fi
3 1 (3.846%) IP Telephony
3 1 (3.846%) LAN
3 1 (3.846%) VoIP
3 1 (3.846%) WAN
Database & Business Intelligence
1 2 (7.692%) SQL Server
General
1 10 (38.46%) Finance
2 2 (7.692%) Billing
3 1 (3.846%) Telecoms
Miscellaneous
1 1 (3.846%) Thin Client
1 1 (3.846%) Fat Client
Operating Systems
1 12 (46.15%) Windows
2 4 (15.38%) Windows XP
3 3 (11.54%) Windows Server 2003
3 3 (11.54%) Windows Server 2008
3 3 (11.54%) Windows 7
4 2 (7.692%) Windows Vista
Processes & Methodologies
1 2 (7.692%) CRM
2 1 (3.846%) Service Management
2 1 (3.846%) Fault Management
Programming Languages
1 2 (7.692%) SQL
2 1 (3.846%) C#
2 1 (3.846%) C++
Quality Assurance & Compliance
1 2 (7.692%) SLA
System Software
1 6 (23.08%) Active Directory
2 4 (15.38%) VMware Infrastructure
Vendors
1 16 (61.54%) Microsoft
2 10 (38.46%) SAP
2 10 (38.46%) Sage
3 7 (26.92%) VMware
4 5 (19.23%) Citrix
5 1 (3.846%) HP
5 1 (3.846%) Mitel
5 1 (3.846%) Panasonic
5 1 (3.846%) Sophos