The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Chester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 40 41 -
Rank change year-on-year
+1 -
Permanent jobs requiring a Service Desk Analyst 3 1 0
As % of all permanent IT jobs located in Chester 1.19% 0.44% -
As % of the Job Titles category 1.35% 0.45% -
Number of salaries quoted 3 1 0
Average salary £18,250 £26,500 -
Average salary % change year-on-year
-31.13% -
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Chester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Chester
Permanent IT job ads with a match in the
Job Titles category
223 220 214
As % of all permanent IT jobs located in Chester 88.14% 96.92% 94.27%
Number of salaries quoted 160 183 160
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £26,000 £26,500 £24,000
10% offered a salary of more than £60,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Chester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Chester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Chester

Service Desk Analyst
Salary Trend in Chester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Chester region.

Service Desk Analyst Salary Trend in Chester

Service Desk Analyst
Top 9 Related IT Skills in Chester

For the 6 months to 23 September 2014, IT jobs across the Chester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 1 (25.00%) Service Management
1 1 (25.00%) Finance
1 1 (25.00%) Root Cause Analysis
1 1 (25.00%) Service Desk Management
1 1 (25.00%) ITIL
1 1 (25.00%) MS Excel
1 1 (25.00%) MS Exchange
1 1 (25.00%) SLA
1 1 (25.00%) Active Directory

Service Desk Analyst
Top Related IT Skills in Chester by Category

For the 6 months to 23 September 2014, IT jobs across the Chester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
Applications
1 1 (25.00%) MS Excel
General
1 1 (25.00%) Finance
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) Service Management
1 1 (25.00%) Root Cause Analysis
1 1 (25.00%) Service Desk Management
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory