The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 299 307 307
Rank change year-on-year
+8 0
Permanent jobs requiring a 1st Line Support Analyst 11 7 7
As % of all permanent IT jobs located in the City of London 0.11% 0.068% 0.064%
As % of the Job Titles category 0.11% 0.073% 0.068%
Number of salaries quoted 10 7 6
Average salary £24,000 £35,000 £20,500
Average salary % change year-on-year
-31.42% +70.73%
90% offered a salary of more than £20,700 £25,800 £19,000
10% offered a salary of more than £25,050 £45,500 £21,750
UK excluding London average salary £20,200 £20,000 £20,000
% change year-on-year
+1.00% -
1st Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9613 9633 10230
As % of all permanent IT jobs located in the City of London 93.38% 92.91% 94.08%
Number of salaries quoted 8403 8235 9203
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,501 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the City of London

1st Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the City of London region.

1st Line Support Analyst Salary Trend in the City of London

1st Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 30 January 2015, IT jobs across the City of London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 10 (71.43%) Windows
2 6 (42.86%) Microsoft
3 5 (35.71%) Windows XP
3 5 (35.71%) MS Office
3 5 (35.71%) TCP/IP
3 5 (35.71%) Windows Server 2003
3 5 (35.71%) Windows Server 2008
4 4 (28.57%) SQL Server Reporting Services
4 4 (28.57%) Law
4 4 (28.57%) ITIL
4 4 (28.57%) SQL Server
4 4 (28.57%) Active Directory
5 3 (21.43%) Citrix
5 3 (21.43%) MS Excel
5 3 (21.43%) SQL
5 3 (21.43%) Finance
6 2 (14.29%) Management Information System
6 2 (14.29%) Front Office
6 2 (14.29%) Apple
6 2 (14.29%) MS Exchange
6 2 (14.29%) Legal
6 2 (14.29%) Derivative
6 2 (14.29%) Equity Derivative
6 2 (14.29%) Android
7 1 (7.14%) Statistics
7 1 (7.14%) Degree
7 1 (7.14%) Release Management
7 1 (7.14%) Video Conferencing
7 1 (7.14%) MS PowerPoint
7 1 (7.14%) Smartphone

1st Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 30 January 2015, IT jobs across the City of London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) MS Exchange
2 1 (7.14%) Exchange Server 2010
2 1 (7.14%) IBM Notes
Applications
1 5 (35.71%) MS Office
2 3 (21.43%) MS Excel
3 1 (7.14%) MS PowerPoint
Communications & Networking
1 5 (35.71%) TCP/IP
Database & Business Intelligence
1 4 (28.57%) SQL Server Reporting Services
1 4 (28.57%) SQL Server
General
1 4 (28.57%) Law
2 3 (21.43%) Finance
3 2 (14.29%) Front Office
3 2 (14.29%) Legal
4 1 (7.14%) Banking
4 1 (7.14%) Advertising
4 1 (7.14%) Financial Institution
Miscellaneous
1 2 (14.29%) Management Information System
1 2 (14.29%) Derivative
1 2 (14.29%) Equity Derivative
2 1 (7.14%) Statistics
2 1 (7.14%) Video Conferencing
2 1 (7.14%) Smartphone
Operating Systems
1 10 (71.43%) Windows
2 5 (35.71%) Windows XP
2 5 (35.71%) Windows Server 2003
2 5 (35.71%) Windows Server 2008
3 2 (14.29%) Android
4 1 (7.14%) Windows 8
Processes & Methodologies
1 4 (28.57%) ITIL
2 1 (7.14%) Release Management
2 1 (7.14%) Document Management
2 1 (7.14%) E-Commerce
2 1 (7.14%) Risk Management
Programming Languages
1 3 (21.43%) SQL
2 1 (7.14%) C#
2 1 (7.14%) Java
2 1 (7.14%) Python
Qualifications
1 1 (7.14%) Degree
System Software
1 4 (28.57%) Active Directory
Systems Management
1 1 (7.14%) DameWare
Vendors
1 6 (42.86%) Microsoft
2 3 (21.43%) Citrix
3 2 (14.29%) Apple
4 1 (7.14%) Interwoven
4 1 (7.14%) Lotus