The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 304 312 308
Rank change year-on-year
+8 -4
Permanent jobs requiring a 1st Line Support Analyst 10 11 8
As % of all permanent IT jobs located in the City of London 0.096% 0.098% 0.072%
As % of the Job Titles category 0.10% 0.11% 0.077%
Number of salaries quoted 9 10 6
Average salary £24,000 £40,000 £20,500
Average salary % change year-on-year
-40.00% +95.12%
90% offered a salary of more than £21,000 £25,450 £19,500
10% offered a salary of more than £27,600 £43,250 £29,000
UK excluding London average salary £21,500 £20,000 £21,000
% change year-on-year
+7.50% -4.76%
1st Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9698 10369 10363
As % of all permanent IT jobs located in the City of London 93.24% 92.70% 93.49%
Number of salaries quoted 8264 8719 9211
Average salary £55,000 £54,000 £52,500
Average salary % change year-on-year
+1.85% +2.85%
90% offered a salary of more than £33,750 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the City of London

1st Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the City of London region.

1st Line Support Analyst Salary Trend in the City of London

1st Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 15 (75.00%) Windows
2 10 (50.00%) Windows XP
3 9 (45.00%) Microsoft
4 8 (40.00%) MS Office
5 7 (35.00%) Active Directory
5 7 (35.00%) TCP/IP
5 7 (35.00%) Windows Server 2003
5 7 (35.00%) Windows Server 2008
6 6 (30.00%) Law
6 6 (30.00%) MS Excel
6 6 (30.00%) ITIL
7 5 (25.00%) MS Exchange
8 4 (20.00%) SQL Server
8 4 (20.00%) SQL Server Reporting Services
9 3 (15.00%) SQL
9 3 (15.00%) Citrix
9 3 (15.00%) Finance
10 2 (10.00%) Management Information System
10 2 (10.00%) Front Office
10 2 (10.00%) Apple
10 2 (10.00%) Derivative
10 2 (10.00%) Equity Derivative
10 2 (10.00%) Banking
10 2 (10.00%) Legal
10 2 (10.00%) Android
11 1 (5.00%) Advertising
11 1 (5.00%) Document Management
11 1 (5.00%) Statistics
11 1 (5.00%) Degree
11 1 (5.00%) Release Management

1st Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (25.00%) MS Exchange
2 1 (5.00%) Exchange Server 2010
2 1 (5.00%) IBM Notes
Applications
1 8 (40.00%) MS Office
2 6 (30.00%) MS Excel
3 1 (5.00%) MS PowerPoint
Communications & Networking
1 7 (35.00%) TCP/IP
Database & Business Intelligence
1 4 (20.00%) SQL Server
1 4 (20.00%) SQL Server Reporting Services
General
1 6 (30.00%) Law
2 3 (15.00%) Finance
3 2 (10.00%) Banking
3 2 (10.00%) Legal
3 2 (10.00%) Front Office
4 1 (5.00%) Financial Institution
4 1 (5.00%) Advertising
Miscellaneous
1 2 (10.00%) Derivative
1 2 (10.00%) Equity Derivative
1 2 (10.00%) Management Information System
2 1 (5.00%) Smartphone
2 1 (5.00%) Statistics
2 1 (5.00%) Video Conferencing
Operating Systems
1 15 (75.00%) Windows
2 10 (50.00%) Windows XP
3 7 (35.00%) Windows Server 2003
3 7 (35.00%) Windows Server 2008
4 2 (10.00%) Android
5 1 (5.00%) Windows 8
Processes & Methodologies
1 6 (30.00%) ITIL
2 1 (5.00%) E-Commerce
2 1 (5.00%) Risk Management
2 1 (5.00%) Document Management
2 1 (5.00%) Release Management
Programming Languages
1 3 (15.00%) SQL
2 1 (5.00%) Python
2 1 (5.00%) C#
2 1 (5.00%) Java
Qualifications
1 1 (5.00%) Degree
System Software
1 7 (35.00%) Active Directory
Systems Management
1 1 (5.00%) DameWare
Vendors
1 9 (45.00%) Microsoft
2 3 (15.00%) Citrix
3 2 (10.00%) Apple
4 1 (5.00%) Interwoven
4 1 (5.00%) Lotus
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 1 hour ago
City, London
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum + benefits+excellent training
Posted: 3 days ago