The statistics below represent IT jobs advertised across the City of London region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 245 284 301
Rank change year-on-year
+39 +17
Permanent jobs requiring a 1st Line Support Analyst 2 12 16
As % of all permanent IT jobs located in the City of London 0.034% 0.14% 0.14%
As % of the Job Titles category 0.035% 0.15% 0.15%
Number of salaries quoted 2 12 11
Median salary £26,000 £24,000 £26,500
Median salary % change year-on-year
+8.33% -9.43%
90% offered a salary of more than £23,200 £20,000 £22,000
10% offered a salary of more than £28,800 £29,600 £32,500
UK excluding London median salary £21,250 £20,500 £20,000
% change year-on-year
+3.65% +2.50%
1st Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5713 8173 10920
As % of all permanent IT jobs located in the City of London 96.03% 95.76% 95.64%
Number of salaries quoted 5217 7122 9180
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £31,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the City of London

1st Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the City of London region.

1st Line Support Analyst Salary Trend in the City of London

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 30 September 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 1st Line Support Analyst in the job title.

1 10 (90.91%) ITIL
2 7 (63.64%) Windows
3 6 (54.55%) Active Directory
4 5 (45.45%) Citrix
4 5 (45.45%) MS Exchange
4 5 (45.45%) Finance
5 4 (36.36%) Exchange Server 2010
5 4 (36.36%) ITIL V3
5 4 (36.36%) Information Security
5 4 (36.36%) Service Management
5 4 (36.36%) Disaster Recovery
5 4 (36.36%) Management Information System
5 4 (36.36%) Windows Mobile
5 4 (36.36%) Android
5 4 (36.36%) iPhone
5 4 (36.36%) Windows XP
5 4 (36.36%) BCP
5 4 (36.36%) Blackberry
5 4 (36.36%) Blackberry Enterprise Server
6 3 (27.27%) Mac OS X
6 3 (27.27%) Microsoft
7 1 (9.09%) Electronics
7 1 (9.09%) SEO
7 1 (9.09%) Windows Server 2008
7 1 (9.09%) Windows 7
7 1 (9.09%) Exchange Server 2003
7 1 (9.09%) Degree
7 1 (9.09%) Exchange Server 2007
7 1 (9.09%) Internet
7 1 (9.09%) Microsoft Certification

1st Line Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (45.45%) MS Exchange
2 4 (36.36%) Blackberry Enterprise Server
2 4 (36.36%) Exchange Server 2010
3 1 (9.09%) Exchange Server 2003
3 1 (9.09%) Exchange Server 2007
Applications
1 1 (9.09%) MS Excel
1 1 (9.09%) MS Office
Communications & Networking
1 1 (9.09%) Internet
1 1 (9.09%) VPN
General
1 5 (45.45%) Finance
2 1 (9.09%) Electronics
Miscellaneous
1 4 (36.36%) Blackberry
1 4 (36.36%) iPhone
1 4 (36.36%) Management Information System
Operating Systems
1 7 (63.64%) Windows
2 4 (36.36%) Android
2 4 (36.36%) Windows Mobile
2 4 (36.36%) Windows XP
3 3 (27.27%) Mac OS X
4 1 (9.09%) Windows 7
4 1 (9.09%) Windows Server 2008
Processes & Methodologies
1 10 (90.91%) ITIL
2 4 (36.36%) BCP
2 4 (36.36%) Disaster Recovery
2 4 (36.36%) Information Security
2 4 (36.36%) ITIL V3
2 4 (36.36%) Service Management
3 1 (9.09%) SEO
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) HNC
1 1 (9.09%) MCP
1 1 (9.09%) MCSE
1 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 6 (54.55%) Active Directory
Vendors
1 5 (45.45%) Citrix
2 3 (27.27%) Microsoft