The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 260 305 289
Rank change year-on-year
+45 -16
Permanent jobs requiring a 1st Line Support Analyst 5 16 28
As % of all permanent IT jobs located in the City of London 0.074% 0.16% 0.27%
As % of the Job Titles category 0.078% 0.16% 0.29%
Number of salaries quoted 4 15 28
Average salary £35,000 £24,250 £30,000
Average salary % change year-on-year
+44.32% -19.16%
UK excluding London average salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6431 9753 9782
As % of all permanent IT jobs located in the City of London 95.10% 95.40% 94.64%
Number of salaries quoted 5771 8451 8319
Average salary £57,500 £54,500 £55,000
Average salary % change year-on-year
+5.50% -0.90%
90% offered a salary of more than £35,000 £33,500 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the City of London

1st Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the City of London region.

1st Line Support Analyst Salary Trend in the City of London

1st Line Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 14 February 2016, IT jobs across the City of London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 10 (71.43%) MS Office
2 9 (64.29%) Microsoft
3 8 (57.14%) Windows
4 6 (42.86%) Active Directory
5 5 (35.71%) MS Excel
5 5 (35.71%) LAN
6 4 (28.57%) DNS
6 4 (28.57%) IP Telephony
6 4 (28.57%) Wi-Fi
6 4 (28.57%) Windows 7
7 3 (21.43%) TCP/IP
7 3 (21.43%) Incident Management
7 3 (21.43%) MS Exchange
7 3 (21.43%) ITIL
7 3 (21.43%) Citrix
8 2 (14.29%) DHCP
8 2 (14.29%) Video Conferencing
8 2 (14.29%) Windows Server 2008
8 2 (14.29%) Exchange Server 2010
8 2 (14.29%) Windows Server
9 1 (7.14%) Isilon
9 1 (7.14%) Google Apps
9 1 (7.14%) Analytical Skills
9 1 (7.14%) WebEx
9 1 (7.14%) NAS
9 1 (7.14%) Data Extraction
9 1 (7.14%) WSUS
9 1 (7.14%) Time Management
9 1 (7.14%) Kofax
9 1 (7.14%) Manufacturing

1st Line Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 14 February 2016, IT jobs across the City of London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) MS Exchange
2 2 (14.29%) Exchange Server 2010
Applications
1 10 (71.43%) MS Office
2 5 (35.71%) MS Excel
Business Applications
1 1 (7.14%) Dynamics AX
Cloud Services
1 1 (7.14%) Google Apps
Communications & Networking
1 5 (35.71%) LAN
2 4 (28.57%) DNS
2 4 (28.57%) IP Telephony
2 4 (28.57%) Wi-Fi
3 3 (21.43%) TCP/IP
4 2 (14.29%) DHCP
5 1 (7.14%) FTP
5 1 (7.14%) NAS
5 1 (7.14%) PBX
5 1 (7.14%) SAN
5 1 (7.14%) WAN
5 1 (7.14%) WebEx
Database & Business Intelligence
1 1 (7.14%) MySQL
General
1 1 (7.14%) Manufacturing
1 1 (7.14%) Retail
Miscellaneous
1 2 (14.29%) Video Conferencing
2 1 (7.14%) Analytical Skills
2 1 (7.14%) Client/Server
2 1 (7.14%) Data Extraction
Operating Systems
1 8 (57.14%) Windows
2 4 (28.57%) Windows 7
3 2 (14.29%) Windows Server
3 2 (14.29%) Windows Server 2008
4 1 (7.14%) Linux
Processes & Methodologies
1 3 (21.43%) Incident Management
1 3 (21.43%) ITIL
2 1 (7.14%) Document Management
2 1 (7.14%) E-Commerce
2 1 (7.14%) ERP
2 1 (7.14%) Time Management
Qualifications
1 1 (7.14%) CCNA
1 1 (7.14%) Cisco Certification
1 1 (7.14%) MCP
1 1 (7.14%) MCSE
1 1 (7.14%) Microsoft Certification
System Software
1 6 (42.86%) Active Directory
Systems Management
1 1 (7.14%) Norton AntiVirus
1 1 (7.14%) WSUS
Vendors
1 9 (64.29%) Microsoft
2 3 (21.43%) Citrix
3 1 (7.14%) Cisco
3 1 (7.14%) Dell
3 1 (7.14%) Google
3 1 (7.14%) HP
3 1 (7.14%) Isilon
3 1 (7.14%) Kofax
3 1 (7.14%) Symantec
City, London
Dunsdon Rose
Salary: From £18,000 to £25,000 per annum Bonus + Benefits package
Posted: 4 days ago
City of London
Development and Infrastructure
Salary: £30k - 40k per year
Posted: 24 days ago