The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 269 265 281
Rank change year-on-year
-4 +16
Permanent jobs requiring a 3rd Line Support 45 61 45
As % of all permanent IT jobs located in the City of London 0.42% 0.53% 0.39%
As % of the Job Titles category 0.45% 0.57% 0.42%
Number of salaries quoted 34 60 40
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £33,000 £32,500 £30,900
10% offered a salary of more than £47,500 £57,500 £50,000
UK excluding London average salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10077 10771 10831
As % of all permanent IT jobs located in the City of London 93.59% 92.94% 94.31%
Number of salaries quoted 8819 9263 9820
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 24 December 2014.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 24 December 2014, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 79 (84.95%) Windows
2 70 (75.27%) VMware
3 59 (63.44%) Active Directory
4 53 (56.99%) Microsoft
5 52 (55.91%) MS Exchange
6 45 (48.39%) ITIL
7 44 (47.31%) Microsoft Certification
8 41 (44.09%) Windows Server 2008
9 39 (41.94%) MCSE
10 37 (39.78%) VMware Infrastructure
11 34 (36.56%) Citrix
12 32 (34.41%) Cisco Certification
13 30 (32.26%) MCSA
14 27 (29.03%) MS Excel
15 26 (27.96%) Cisco
16 25 (26.88%) Finance
16 25 (26.88%) Windows Server 2012
17 21 (22.58%) Windows Server 2003
18 20 (21.51%) Lync
19 18 (19.35%) SAN
19 18 (19.35%) Exchange Server 2010
20 17 (18.28%) CCNA
20 17 (18.28%) Firewall
21 16 (17.20%) DNS
21 16 (17.20%) CCNP
22 15 (16.13%) XenApp
22 15 (16.13%) Exchange Server 2013
23 14 (15.05%) ISDN
23 14 (15.05%) JNCIA
23 14 (15.05%) Degree

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 24 December 2014, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (55.91%) MS Exchange
2 20 (21.51%) Lync
3 18 (19.35%) Exchange Server 2010
4 15 (16.13%) Exchange Server 2013
5 7 (7.53%) Exchange Server 2007
6 6 (6.45%) Blackberry Enterprise Server
6 6 (6.45%) SharePoint
7 5 (5.38%) WorkSite
8 4 (4.30%) Exchange Server 2003
9 2 (2.15%) Tomcat
9 2 (2.15%) IIS
10 1 (1.08%) Apache
10 1 (1.08%) BizTalk Server
Applications
1 27 (29.03%) MS Excel
2 10 (10.75%) MS Office
Business Applications
1 1 (1.08%) Agresso
Cloud Services
1 4 (4.30%) Office 365
Communications & Networking
1 18 (19.35%) SAN
2 17 (18.28%) Firewall
3 16 (17.20%) DNS
4 14 (15.05%) ISDN
5 12 (12.90%) WAN
5 12 (12.90%) DHCP
6 8 (8.60%) LAN
7 6 (6.45%) VoIP
8 5 (5.38%) TCP/IP
9 4 (4.30%) VPN
9 4 (4.30%) BGP
10 3 (3.23%) MPLS
10 3 (3.23%) iSCSI
10 3 (3.23%) NAS
11 2 (2.15%) NetScaler
11 2 (2.15%) Cisco ASA
11 2 (2.15%) Wireless
11 2 (2.15%) BIG-IP
11 2 (2.15%) VLAN
11 2 (2.15%) VPLS
Database & Business Intelligence
1 11 (11.83%) SQL Server
2 2 (2.15%) SQL Server 2000
2 2 (2.15%) MySQL
3 1 (1.08%) PostgreSQL
3 1 (1.08%) Hadoop
3 1 (1.08%) MongoDB
3 1 (1.08%) Big Data
Development Applications
1 2 (2.15%) VSS/SourceSafe
2 1 (1.08%) TeamCity
2 1 (1.08%) Mercurial
General
1 25 (26.88%) Finance
2 11 (11.83%) Banking
3 7 (7.53%) Law
3 7 (7.53%) Legal
4 1 (1.08%) Investment Banking
4 1 (1.08%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.08%) J2EE
1 1 (1.08%) Web Services
Miscellaneous
1 7 (7.53%) Clustering
2 6 (6.45%) Replication
3 3 (3.23%) Visualisation
3 3 (3.23%) Blackberry
4 2 (2.15%) EqualLogic
4 2 (2.15%) PKI
5 1 (1.08%) Robotics
5 1 (1.08%) Grid Computing
5 1 (1.08%) iPad
Operating Systems
1 79 (84.95%) Windows
2 41 (44.09%) Windows Server 2008
3 25 (26.88%) Windows Server 2012
4 21 (22.58%) Windows Server 2003
5 13 (13.98%) Windows 7
6 12 (12.90%) Linux
7 8 (8.60%) Windows XP
7 8 (8.60%) UNIX
8 6 (6.45%) Windows 8
9 2 (2.15%) AIX
10 1 (1.08%) Mac OS X
10 1 (1.08%) Debian
10 1 (1.08%) Ubuntu
10 1 (1.08%) Android
10 1 (1.08%) Red Hat Enterprise Linux
Processes & Methodologies
1 45 (48.39%) ITIL
2 5 (5.38%) Disaster Recovery
2 5 (5.38%) Migration
2 5 (5.38%) Problem Management
2 5 (5.38%) Mentoring
3 4 (4.30%) Time Management
4 3 (3.23%) Change Management
4 3 (3.23%) Change Control
5 2 (2.15%) Infrastructure Management
5 2 (2.15%) Load Balancing
5 2 (2.15%) ITIL V2
5 2 (2.15%) Continuous Improvement
5 2 (2.15%) Software License Management
5 2 (2.15%) Performance Monitoring
5 2 (2.15%) Process Management
6 1 (1.08%) Service Delivery
6 1 (1.08%) Risk Management
6 1 (1.08%) CRM
6 1 (1.08%) CAD
6 1 (1.08%) Project Management
Programming Languages
1 13 (13.98%) SQL
2 5 (5.38%) PowerShell
3 1 (1.08%) C
3 1 (1.08%) Perl
3 1 (1.08%) T-SQL
3 1 (1.08%) VBA
3 1 (1.08%) Shell Script
3 1 (1.08%) MATLAB
Qualifications
1 44 (47.31%) Microsoft Certification
2 39 (41.94%) MCSE
3 32 (34.41%) Cisco Certification
4 30 (32.26%) MCSA
5 17 (18.28%) CCNA
6 16 (17.20%) CCNP
7 14 (15.05%) JNCIA
7 14 (15.05%) Degree
8 13 (13.98%) Citrix Certification
9 11 (11.83%) VMware Certified Professional (VCP)
10 6 (6.45%) MCITP
11 3 (3.23%) CCA
12 2 (2.15%) MCP
12 2 (2.15%) Security Cleared
13 1 (1.08%) VCP4
13 1 (1.08%) VCP5
13 1 (1.08%) SC Cleared
13 1 (1.08%) CCSE
Quality Assurance & Compliance
1 4 (4.30%) SLA
2 1 (1.08%) Solvency II
System Software
1 59 (63.44%) Active Directory
2 37 (39.78%) VMware Infrastructure
3 15 (16.13%) XenApp
4 13 (13.98%) Hyper-V
5 11 (11.83%) vSphere
6 8 (8.60%) VMware ESXi
7 5 (5.38%) ISA Server
8 4 (4.30%) VMware ESX
8 4 (4.30%) XenDesktop
9 1 (1.08%) VirtualBox
9 1 (1.08%) VMware Workstation
9 1 (1.08%) Xen
9 1 (1.08%) VMware Server
9 1 (1.08%) Firmware
Systems Management
1 12 (12.90%) SCCM
1 12 (12.90%) SCOM
2 2 (2.15%) Norton AntiVirus
2 2 (2.15%) Backup Exec
2 2 (2.15%) WSUS
2 2 (2.15%) FortiGate
2 2 (2.15%) SCOrch
3 1 (1.08%) SCSM
3 1 (1.08%) NetBackup
3 1 (1.08%) SCVMM
3 1 (1.08%) SolarWinds Orion
3 1 (1.08%) HP SIM
Vendors
1 70 (75.27%) VMware
2 53 (56.99%) Microsoft
3 34 (36.56%) Citrix
4 26 (27.96%) Cisco
5 10 (10.75%) Open Text
6 8 (8.60%) Symantec
7 6 (6.45%) SolarWinds
7 6 (6.45%) Juniper
8 5 (5.38%) HP
9 4 (4.30%) Dell
10 3 (3.23%) Oracle
10 3 (3.23%) Avaya
10 3 (3.23%) Red Hat
10 3 (3.23%) Mitel
10 3 (3.23%) F5
11 2 (2.15%) MobileIron
11 2 (2.15%) Remedy
11 2 (2.15%) LANDesk
11 2 (2.15%) Altiris
12 1 (1.08%) Fortinet
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits+training opportunities
Posted: Yesterday
City, London
Nakama
Salary: Up to £40,000 per annum
Posted: 8 days ago
City, London
Rosemont Consulting Ltd
Salary: From £35,000 to £45,000 per annum Plus Benefits
Posted: 9 days ago
City, London
IT Lab
Salary: From £28,000 to £40,000 per annum
Posted: 21 days ago