The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 265 281 264
Rank change year-on-year
+16 -17
Permanent jobs requiring a 3rd Line Support 38 58 67
As % of all permanent IT jobs located in the City of London 0.37% 0.47% 0.56%
As % of the Job Titles category 0.39% 0.51% 0.60%
Number of salaries quoted 37 40 55
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £32,500 £27,500 £33,400
10% offered a salary of more than £80,000 £58,650 £55,000
UK excluding London average salary £35,000 £34,350 £32,500
% change year-on-year
+1.89% +5.69%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9635 11422 11142
As % of all permanent IT jobs located in the City of London 92.74% 92.43% 93.33%
Number of salaries quoted 8279 9570 9780
Average salary £55,000 £52,500 £54,000
Average salary % change year-on-year
+4.76% -2.77%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 3 August 2015.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 3 August 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 60 (70.59%) Windows
2 50 (58.82%) VMware
3 40 (47.06%) VMware Infrastructure
4 39 (45.88%) Windows Server 2008
5 38 (44.71%) Citrix
6 36 (42.35%) Active Directory
7 34 (40.00%) DNS
7 34 (40.00%) MS Excel
7 34 (40.00%) Windows Server 2012
8 32 (37.65%) SLA
9 29 (34.12%) DHCP
10 25 (29.41%) MS Exchange
11 24 (28.24%) Service Delivery
11 24 (28.24%) Network Management
12 23 (27.06%) SQL
13 18 (21.18%) Microsoft
14 16 (18.82%) Exchange Server 2010
15 14 (16.47%) Hyper-V
16 12 (14.12%) Firewall
16 12 (14.12%) Front Office
16 12 (14.12%) C#
16 12 (14.12%) Windows 7
16 12 (14.12%) SCCM
16 12 (14.12%) WPF
17 11 (12.94%) Agile Software Development
17 11 (12.94%) Linux
18 10 (11.76%) VPN
18 10 (11.76%) Cisco
18 10 (11.76%) Cisco Certification
18 10 (11.76%) Microsoft Certification

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 3 August 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (29.41%) MS Exchange
2 16 (18.82%) Exchange Server 2010
3 9 (10.59%) SharePoint
4 7 (8.24%) Lync
5 5 (5.88%) Exchange Server 2007
5 5 (5.88%) IIS
6 4 (4.71%) Blackberry Enterprise Server
6 4 (4.71%) Exchange Server 2003
7 3 (3.53%) Exchange Server 2013
8 1 (1.18%) Live Communications Server
8 1 (1.18%) Apache
Applications
1 34 (40.00%) MS Excel
2 8 (9.41%) MS Office
Cloud Services
1 3 (3.53%) Office 365
2 2 (2.35%) SaaS
3 1 (1.18%) Mimecast
3 1 (1.18%) Microsoft Azure
3 1 (1.18%) Amazon AWS
Communications & Networking
1 34 (40.00%) DNS
2 29 (34.12%) DHCP
3 12 (14.12%) Firewall
4 10 (11.76%) SAN
4 10 (11.76%) VPN
5 9 (10.59%) LAN
6 8 (9.41%) WAN
7 6 (7.06%) VLAN
8 4 (4.71%) TCP/IP
8 4 (4.71%) Internet
9 2 (2.35%) MPLS
10 1 (1.18%) OSPF
10 1 (1.18%) BGP
10 1 (1.18%) EIGRP
10 1 (1.18%) VRRP
10 1 (1.18%) NetScreen
10 1 (1.18%) Wireless
10 1 (1.18%) IPsec
10 1 (1.18%) Intrusion Detection
10 1 (1.18%) ADSL
Database & Business Intelligence
1 9 (10.59%) SQL Server
2 8 (9.41%) SQL Server Reporting Services
2 8 (9.41%) SQL Server Integration Services
3 2 (2.35%) SQL Server Analysis Services
4 1 (1.18%) MS Access
4 1 (1.18%) MySQL
Development Applications
1 1 (1.18%) AdminStudio
General
1 12 (14.12%) Front Office
2 7 (8.24%) Finance
3 4 (4.71%) Electronics
4 3 (3.53%) Telecoms
5 2 (2.35%) Law
5 2 (2.35%) Legal
5 2 (2.35%) Advertising
6 1 (1.18%) Banking
Libraries, Frameworks & Software Standards
1 12 (14.12%) WPF
2 9 (10.59%) Entity Framework
3 8 (9.41%) .NET
4 6 (7.06%) ASP.NET
5 5 (5.88%) .NET Framework
6 1 (1.18%) Application Packaging
6 1 (1.18%) WCF
Miscellaneous
1 10 (11.76%) Data Centre
2 6 (7.06%) Management Information System
3 4 (4.71%) Mathematics
4 3 (3.53%) Blackberry
5 2 (2.35%) Video Conferencing
5 2 (2.35%) HP Storage
5 2 (2.35%) Hedge funds
6 1 (1.18%) iPhone
6 1 (1.18%) Computer Science
6 1 (1.18%) Fat Client
6 1 (1.18%) Thin Client
6 1 (1.18%) Statistics
Operating Systems
1 60 (70.59%) Windows
2 39 (45.88%) Windows Server 2008
3 34 (40.00%) Windows Server 2012
4 12 (14.12%) Windows 7
5 11 (12.94%) Linux
6 7 (8.24%) Windows Server 2003
7 5 (5.88%) Windows XP
7 5 (5.88%) Windows 8
8 3 (3.53%) Debian
8 3 (3.53%) Red Hat Enterprise Linux
9 2 (2.35%) UNIX
10 1 (1.18%) Apple iOS
Processes & Methodologies
1 24 (28.24%) Service Delivery
1 24 (28.24%) Network Management
2 11 (12.94%) Agile Software Development
3 8 (9.41%) Asset Management
3 8 (9.41%) ITIL
4 7 (8.24%) MVC
4 7 (8.24%) Investment Management
5 5 (5.88%) Data Protection
5 5 (5.88%) Problem Management
5 5 (5.88%) Scrum
6 4 (4.71%) CRM
6 4 (4.71%) Computer Security
6 4 (4.71%) Server Building
7 3 (3.53%) Incident Management
7 3 (3.53%) Business Intelligence
7 3 (3.53%) ITSM
8 2 (2.35%) Information Security Management
8 2 (2.35%) Security Management
8 2 (2.35%) Configuration Management
8 2 (2.35%) Information Security
Programming Languages
1 23 (27.06%) SQL
2 12 (14.12%) C#
3 7 (8.24%) T-SQL
4 5 (5.88%) PowerShell
5 2 (2.35%) C
6 1 (1.18%) VBScript
6 1 (1.18%) Java
Qualifications
1 10 (11.76%) Cisco Certification
1 10 (11.76%) Microsoft Certification
2 9 (10.59%) CCNA
3 5 (5.88%) MCP
3 5 (5.88%) MCSE
4 4 (4.71%) HNC
4 4 (4.71%) MCTS
4 4 (4.71%) MCITP
5 3 (3.53%) Degree
5 3 (3.53%) CCA
5 3 (3.53%) Citrix Certification
5 3 (3.53%) CCNP
6 2 (2.35%) VCAP
6 2 (2.35%) CCEA
6 2 (2.35%) MCSA
6 2 (2.35%) VMware Certified Professional (VCP)
7 1 (1.18%) JNCIP
7 1 (1.18%) SC Cleared
7 1 (1.18%) Security Cleared
7 1 (1.18%) CCSP
Quality Assurance & Compliance
1 32 (37.65%) SLA
2 4 (4.71%) ISO/IEC 27001
System Software
1 40 (47.06%) VMware Infrastructure
2 36 (42.35%) Active Directory
3 14 (16.47%) Hyper-V
4 6 (7.06%) XenApp
5 5 (5.88%) XenDesktop
5 5 (5.88%) vSphere
6 4 (4.71%) Microsoft App-V
7 2 (2.35%) vCloud
7 2 (2.35%) BitLocker
7 2 (2.35%) ISA Server
8 1 (1.18%) VMware ESX
8 1 (1.18%) VMware Workstation
8 1 (1.18%) VMware ESXi
8 1 (1.18%) VMware Server
Systems Management
1 12 (14.12%) SCCM
2 4 (4.71%) SCOM
3 1 (1.18%) SCVMM
3 1 (1.18%) SCSM
3 1 (1.18%) AirWatch
3 1 (1.18%) Unicenter
3 1 (1.18%) Netcool
3 1 (1.18%) OpenView Configuration Management
3 1 (1.18%) Nagios
3 1 (1.18%) NetBackup
3 1 (1.18%) Backup Exec
3 1 (1.18%) WSUS
3 1 (1.18%) Veritas Storage Foundation
Vendors
1 50 (58.82%) VMware
2 38 (44.71%) Citrix
3 18 (21.18%) Microsoft
4 10 (11.76%) Cisco
5 8 (9.41%) HP
6 7 (8.24%) Apple
6 7 (8.24%) NetApp
7 4 (4.71%) WatchGuard
7 4 (4.71%) SolarWinds
8 3 (3.53%) Red Hat
8 3 (3.53%) Oracle
9 2 (2.35%) CommVault
9 2 (2.35%) Bomgar
9 2 (2.35%) SonicWALL
9 2 (2.35%) Altiris
9 2 (2.35%) MobileIron
10 1 (1.18%) ServiceNow
10 1 (1.18%) Meraki
10 1 (1.18%) Meridio
10 1 (1.18%) Veeam
City, London
Pioneer Search
Salary: £55000.00 - £65000.00 per annum + Bonus + Benefits
Posted: 5 days ago
City of London
Capita - ITIN
Salary: £35000 - £38000 per annum + Benefits
Posted: 27 days ago