The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Third Line Support
Rank 273 271 251
Rank change year-on-year
-2 -20
Permanent jobs requiring a 3rd Line Support 28 62 78
As % of all permanent IT jobs located in the City of London 0.29% 0.52% 0.66%
As % of the Job Titles category 0.31% 0.56% 0.71%
Number of salaries quoted 28 43 67
Average salary £39,500 £42,500 £42,000
Average salary % change year-on-year
-7.05% +1.19%
90% offered a salary of more than £30,700 £27,700 £32,500
10% offered a salary of more than £60,000 £57,500 £53,500
UK excluding London average salary £35,000 £34,350 £32,500
% change year-on-year
+1.89% +5.69%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9008 11018 11026
As % of all permanent IT jobs located in the City of London 92.94% 92.67% 93.22%
Number of salaries quoted 7799 9269 9767
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 1 September 2015.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 1 September 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 48 (65.75%) Windows
2 38 (52.05%) VMware
3 32 (43.84%) VMware Infrastructure
4 29 (39.73%) Citrix
4 29 (39.73%) Windows Server 2012
5 28 (38.36%) Windows Server 2008
5 28 (38.36%) Active Directory
5 28 (38.36%) MS Excel
6 27 (36.99%) SLA
7 26 (35.62%) DNS
8 22 (30.14%) DHCP
9 20 (27.40%) MS Exchange
9 20 (27.40%) SQL
10 19 (26.03%) Service Delivery
10 19 (26.03%) Network Management
11 14 (19.18%) Microsoft
12 12 (16.44%) C#
12 12 (16.44%) Firewall
12 12 (16.44%) Front Office
12 12 (16.44%) Exchange Server 2010
12 12 (16.44%) Windows 7
12 12 (16.44%) WPF
12 12 (16.44%) SCCM
13 11 (15.07%) Hyper-V
13 11 (15.07%) Agile Software Development
13 11 (15.07%) Linux
13 11 (15.07%) Cisco
13 11 (15.07%) Cisco Certification
14 10 (13.70%) CCNA
14 10 (13.70%) Data Centre

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 1 September 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (27.40%) MS Exchange
2 12 (16.44%) Exchange Server 2010
3 8 (10.96%) SharePoint
4 7 (9.59%) Lync
5 6 (8.22%) IIS
6 4 (5.48%) Blackberry Enterprise Server
6 4 (5.48%) Exchange Server 2013
7 2 (2.74%) Exchange Server 2003
7 2 (2.74%) Exchange Server 2007
8 1 (1.37%) Apache
Applications
1 28 (38.36%) MS Excel
2 7 (9.59%) MS Office
Cloud Services
1 2 (2.74%) SaaS
1 2 (2.74%) Office 365
2 1 (1.37%) Mimecast
Communications & Networking
1 26 (35.62%) DNS
2 22 (30.14%) DHCP
3 12 (16.44%) Firewall
4 9 (12.33%) SAN
4 9 (12.33%) VPN
5 7 (9.59%) LAN
5 7 (9.59%) WAN
6 6 (8.22%) VLAN
7 4 (5.48%) Internet
8 3 (4.11%) TCP/IP
9 2 (2.74%) MPLS
10 1 (1.37%) OSPF
10 1 (1.37%) BGP
10 1 (1.37%) EIGRP
10 1 (1.37%) VRRP
10 1 (1.37%) NetScreen
10 1 (1.37%) Wireless
10 1 (1.37%) IPsec
10 1 (1.37%) Intrusion Detection
10 1 (1.37%) ADSL
Database & Business Intelligence
1 8 (10.96%) SQL Server Reporting Services
1 8 (10.96%) SQL Server Integration Services
2 7 (9.59%) SQL Server
3 2 (2.74%) SQL Server Analysis Services
4 1 (1.37%) MySQL
Development Applications
1 1 (1.37%) AdminStudio
General
1 12 (16.44%) Front Office
2 8 (10.96%) Finance
3 4 (5.48%) Electronics
4 3 (4.11%) Telecoms
5 2 (2.74%) Advertising
6 1 (1.37%) Banking
6 1 (1.37%) Law
6 1 (1.37%) Legal
Libraries, Frameworks & Software Standards
1 12 (16.44%) WPF
2 9 (12.33%) Entity Framework
3 8 (10.96%) .NET
4 6 (8.22%) ASP.NET
5 5 (6.85%) .NET Framework
6 1 (1.37%) Application Packaging
6 1 (1.37%) WCF
Miscellaneous
1 10 (13.70%) Data Centre
2 6 (8.22%) Management Information System
3 4 (5.48%) Mathematics
4 3 (4.11%) Blackberry
5 2 (2.74%) HP Storage
6 1 (1.37%) Hedge funds
6 1 (1.37%) Computer Science
6 1 (1.37%) Video Conferencing
Operating Systems
1 48 (65.75%) Windows
2 29 (39.73%) Windows Server 2012
3 28 (38.36%) Windows Server 2008
4 12 (16.44%) Windows 7
5 11 (15.07%) Linux
6 7 (9.59%) Windows 8
7 3 (4.11%) Windows XP
7 3 (4.11%) Red Hat Enterprise Linux
7 3 (4.11%) Debian
8 2 (2.74%) UNIX
9 1 (1.37%) Apple iOS
9 1 (1.37%) Windows Vista
9 1 (1.37%) Windows Server 2003
Processes & Methodologies
1 19 (26.03%) Service Delivery
1 19 (26.03%) Network Management
2 11 (15.07%) Agile Software Development
3 8 (10.96%) ITIL
4 7 (9.59%) Asset Management
4 7 (9.59%) MVC
4 7 (9.59%) Investment Management
5 5 (6.85%) Data Protection
5 5 (6.85%) Scrum
6 4 (5.48%) CRM
6 4 (5.48%) Computer Security
6 4 (5.48%) Problem Management
7 3 (4.11%) Server Building
7 3 (4.11%) Business Intelligence
7 3 (4.11%) ITSM
8 2 (2.74%) Information Security Management
8 2 (2.74%) Security Management
8 2 (2.74%) Configuration Management
8 2 (2.74%) Information Security
8 2 (2.74%) Use Case
Programming Languages
1 20 (27.40%) SQL
2 12 (16.44%) C#
3 7 (9.59%) T-SQL
4 4 (5.48%) PowerShell
5 1 (1.37%) C
5 1 (1.37%) VBScript
5 1 (1.37%) Java
Qualifications
1 11 (15.07%) Cisco Certification
2 10 (13.70%) CCNA
3 9 (12.33%) Microsoft Certification
4 6 (8.22%) MCP
5 5 (6.85%) MCSE
5 5 (6.85%) MCITP
6 4 (5.48%) HNC
6 4 (5.48%) MCTS
7 3 (4.11%) CCNP
7 3 (4.11%) MCSA
7 3 (4.11%) Degree
7 3 (4.11%) VMware Certified Professional (VCP)
8 2 (2.74%) CCA
8 2 (2.74%) Citrix Certification
8 2 (2.74%) CCEA
8 2 (2.74%) VCAP
9 1 (1.37%) CCSP
9 1 (1.37%) JNCIP
9 1 (1.37%) CCENT
9 1 (1.37%) SC Cleared
Quality Assurance & Compliance
1 27 (36.99%) SLA
2 4 (5.48%) ISO/IEC 27001
System Software
1 32 (43.84%) VMware Infrastructure
2 28 (38.36%) Active Directory
3 11 (15.07%) Hyper-V
4 5 (6.85%) XenApp
5 4 (5.48%) XenDesktop
5 4 (5.48%) Microsoft App-V
6 3 (4.11%) vSphere
7 2 (2.74%) ISA Server
7 2 (2.74%) vCloud
7 2 (2.74%) BitLocker
8 1 (1.37%) VMware Server
8 1 (1.37%) VMware ESX
8 1 (1.37%) VMware Workstation
8 1 (1.37%) VMware ESXi
Systems Management
1 12 (16.44%) SCCM
2 4 (5.48%) SCOM
3 2 (2.74%) Nagios
4 1 (1.37%) Backup Exec
4 1 (1.37%) WSUS
4 1 (1.37%) SCVMM
4 1 (1.37%) SCSM
4 1 (1.37%) AirWatch
Vendors
1 38 (52.05%) VMware
2 29 (39.73%) Citrix
3 14 (19.18%) Microsoft
4 11 (15.07%) Cisco
5 7 (9.59%) HP
5 7 (9.59%) NetApp
5 7 (9.59%) Apple
6 4 (5.48%) WatchGuard
6 4 (5.48%) SolarWinds
7 3 (4.11%) Red Hat
8 2 (2.74%) Oracle
8 2 (2.74%) SonicWALL
8 2 (2.74%) CommVault
8 2 (2.74%) Altiris
8 2 (2.74%) Bomgar
8 2 (2.74%) MobileIron
9 1 (1.37%) ServiceNow
9 1 (1.37%) Meraki
9 1 (1.37%) Lumension
9 1 (1.37%) F5
City, London
Eligo
Salary: £29000 - £30000 per annum + Benefits
Posted: 9 hours ago
City of London
Eligo
Salary: £29000 - £30000 per annum + Benefits
Posted: Yesterday
City, London
Greywood Associates Limited
Salary: £35000 - £40000 per annum + bens
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £45000 - £50000 per annum + bens + bonus + on call allowance
Posted: 6 days ago
City, London
IT Lab
Salary: From £30,000 to £35,000 per annum
Posted: 17 days ago