The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 260 252 248
Rank change year-on-year
-8 -4
Permanent jobs requiring a 3rd Line Support 43 50 60
As % of all permanent IT jobs located in the City of London 0.43% 0.49% 0.56%
As % of the Job Titles category 0.46% 0.53% 0.60%
Number of salaries quoted 39 50 57
Average salary £37,500 £45,000 £45,000
Average salary % change year-on-year
-16.66% -
90% offered a salary of more than £34,800 £31,900 £32,500
10% offered a salary of more than £48,000 £57,500 £52,000
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9331 9507 10001
As % of all permanent IT jobs located in the City of London 93.33% 92.71% 93.56%
Number of salaries quoted 7980 8050 8948
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £33,500 £32,500 £33,500
10% offered a salary of more than £77,500 £75,000 £78,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 6 March 2015.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 6 March 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 76 (84.44%) VMware
2 75 (83.33%) Windows
3 58 (64.44%) Active Directory
4 52 (57.78%) Windows Server 2008
5 50 (55.56%) MS Exchange
6 45 (50.00%) Microsoft
7 43 (47.78%) Citrix
8 42 (46.67%) VMware Infrastructure
9 36 (40.00%) Microsoft Certification
10 32 (35.56%) MS Excel
10 32 (35.56%) MCSE
10 32 (35.56%) ITIL
11 28 (31.11%) Windows Server 2012
12 23 (25.56%) MCSA
12 23 (25.56%) Cisco Certification
13 20 (22.22%) Windows Server 2003
13 20 (22.22%) DNS
13 20 (22.22%) Exchange Server 2010
14 18 (20.00%) Lync
14 18 (20.00%) Finance
14 18 (20.00%) Cisco
15 17 (18.89%) DHCP
15 17 (18.89%) Hyper-V
16 14 (15.56%) Citrix Certification
17 13 (14.44%) SAN
17 13 (14.44%) CCNP
17 13 (14.44%) CCNA
17 13 (14.44%) Windows 7
17 13 (14.44%) vSphere
17 13 (14.44%) XenApp

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 6 March 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (55.56%) MS Exchange
2 20 (22.22%) Exchange Server 2010
3 18 (20.00%) Lync
4 13 (14.44%) Exchange Server 2007
5 9 (10.00%) Exchange Server 2013
6 6 (6.67%) SharePoint
7 5 (5.56%) Exchange Server 2003
8 4 (4.44%) WorkSite
8 4 (4.44%) Blackberry Enterprise Server
9 1 (1.11%) Live Communications Server
9 1 (1.11%) BizTalk Server
Applications
1 32 (35.56%) MS Excel
2 10 (11.11%) MS Office
Cloud Services
1 6 (6.67%) Office 365
2 1 (1.11%) Microsoft Azure
Communications & Networking
1 20 (22.22%) DNS
2 17 (18.89%) DHCP
3 13 (14.44%) SAN
4 12 (13.33%) ISDN
5 10 (11.11%) Firewall
6 7 (7.78%) WAN
7 6 (6.67%) LAN
8 5 (5.56%) NAS
9 4 (4.44%) TCP/IP
9 4 (4.44%) VPN
10 1 (1.11%) VoIP
10 1 (1.11%) Wireless
10 1 (1.11%) BIG-IP
10 1 (1.11%) Cisco ASA
10 1 (1.11%) NetScaler
10 1 (1.11%) BGP
Database & Business Intelligence
1 7 (7.78%) SQL Server
2 1 (1.11%) MS Access
2 1 (1.11%) SQL Server 2000
Development Applications
1 1 (1.11%) VSS/SourceSafe
General
1 18 (20.00%) Finance
2 9 (10.00%) Legal
3 8 (8.89%) Law
4 6 (6.67%) Banking
5 1 (1.11%) Advertising
5 1 (1.11%) Games
Libraries, Frameworks & Software Standards
1 1 (1.11%) Web Services
1 1 (1.11%) XML
1 1 (1.11%) JMS
1 1 (1.11%) JMX
1 1 (1.11%) Hibernate
1 1 (1.11%) Spring
Miscellaneous
1 4 (4.44%) Hedge funds
2 3 (3.33%) iPhone
3 2 (2.22%) Clustering
4 1 (1.11%) Statistics
4 1 (1.11%) Robotics
4 1 (1.11%) Fat Client
4 1 (1.11%) Video Conferencing
4 1 (1.11%) Thin Client
4 1 (1.11%) Blackberry
4 1 (1.11%) Management Information System
4 1 (1.11%) Replication
Operating Systems
1 75 (83.33%) Windows
2 52 (57.78%) Windows Server 2008
3 28 (31.11%) Windows Server 2012
4 20 (22.22%) Windows Server 2003
5 13 (14.44%) Windows 7
6 8 (8.89%) Linux
7 7 (7.78%) Windows XP
8 6 (6.67%) UNIX
9 4 (4.44%) Windows 8
10 2 (2.22%) Debian
11 1 (1.11%) Ubuntu
11 1 (1.11%) Red Hat Enterprise Linux
11 1 (1.11%) Mac OS X
Processes & Methodologies
1 32 (35.56%) ITIL
2 8 (8.89%) Service Delivery
3 7 (7.78%) Network Management
4 4 (4.44%) Time Management
4 4 (4.44%) Disaster Recovery
5 3 (3.33%) Change Management
5 3 (3.33%) Migration
5 3 (3.33%) Asset Management
5 3 (3.33%) Mentoring
6 2 (2.22%) Software License Management
6 2 (2.22%) Performance Monitoring
6 2 (2.22%) Continuous Improvement
6 2 (2.22%) Change Control
6 2 (2.22%) Problem Management
6 2 (2.22%) Incident Management
6 2 (2.22%) Process Management
7 1 (1.11%) Load Balancing
7 1 (1.11%) Data Management
7 1 (1.11%) Business Continuity
7 1 (1.11%) Information Security
Programming Languages
1 10 (11.11%) SQL
2 5 (5.56%) PowerShell
3 1 (1.11%) C
3 1 (1.11%) Java
Qualifications
1 36 (40.00%) Microsoft Certification
2 32 (35.56%) MCSE
3 23 (25.56%) MCSA
3 23 (25.56%) Cisco Certification
4 14 (15.56%) Citrix Certification
5 13 (14.44%) CCNP
5 13 (14.44%) CCNA
6 12 (13.33%) JNCIA
7 10 (11.11%) Degree
8 8 (8.89%) VCP4
9 5 (5.56%) VMware Certified Professional (VCP)
9 5 (5.56%) CCA
10 3 (3.33%) MCITP
11 1 (1.11%) VCAP
11 1 (1.11%) CCEA
11 1 (1.11%) MCP
Quality Assurance & Compliance
1 10 (11.11%) SLA
System Software
1 58 (64.44%) Active Directory
2 42 (46.67%) VMware Infrastructure
3 17 (18.89%) Hyper-V
4 13 (14.44%) XenApp
4 13 (14.44%) vSphere
5 8 (8.89%) XenDesktop
6 3 (3.33%) VMware ESXi
7 1 (1.11%) vCloud
7 1 (1.11%) Firmware
7 1 (1.11%) ISA Server
7 1 (1.11%) VMware ESX
7 1 (1.11%) VMware Workstation
7 1 (1.11%) Microsoft App-V
7 1 (1.11%) VMware Server
Systems Management
1 6 (6.67%) SCCM
1 6 (6.67%) SCOM
2 2 (2.22%) NetBackup
2 2 (2.22%) Backup Exec
3 1 (1.11%) WSUS
3 1 (1.11%) Veritas Storage Foundation
3 1 (1.11%) Unicenter
3 1 (1.11%) Netcool
3 1 (1.11%) OpenView Configuration Management
3 1 (1.11%) Norton AntiVirus
3 1 (1.11%) SCVMM
3 1 (1.11%) FortiGate
3 1 (1.11%) SCSM
3 1 (1.11%) Casper Suite
Vendors
1 76 (84.44%) VMware
2 45 (50.00%) Microsoft
3 43 (47.78%) Citrix
4 18 (20.00%) Cisco
5 9 (10.00%) Open Text
6 8 (8.89%) HP
7 7 (7.78%) Symantec
8 4 (4.44%) NetApp
8 4 (4.44%) Dell
9 3 (3.33%) Avaya
9 3 (3.33%) Red Hat
9 3 (3.33%) Mitel
9 3 (3.33%) Altiris
10 2 (2.22%) LANDesk
10 2 (2.22%) Veeam
10 2 (2.22%) SolarWinds
10 2 (2.22%) F5
10 2 (2.22%) MobileIron
10 2 (2.22%) Remedy
10 2 (2.22%) Juniper
City, London
Annapurna
Salary: £35000 - £40000 per annum
Posted: 2 days ago
City of London
Lewis Paige
Salary: £40000 - £45000 per annum
Posted: 3 days ago
City of London
Capita - ITIN
Salary: £35000.00 - £38000.00 per annum
Posted: 3 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago