The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 265 275 254
Rank change year-on-year
+10 -21
Permanent jobs requiring a 3rd Line Support 49 48 62
As % of all permanent IT jobs located in the City of London 0.47% 0.43% 0.56%
As % of the Job Titles category 0.51% 0.46% 0.60%
Number of salaries quoted 45 46 55
Average salary £37,500 £43,750 £45,000
Average salary % change year-on-year
-14.28% -2.77%
90% offered a salary of more than £33,700 £27,500 £32,500
10% offered a salary of more than £47,500 £57,500 £55,000
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9698 10369 10363
As % of all permanent IT jobs located in the City of London 93.24% 92.70% 93.49%
Number of salaries quoted 8264 8719 9211
Average salary £55,000 £54,000 £52,500
Average salary % change year-on-year
+1.85% +2.85%
90% offered a salary of more than £33,750 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 27 March 2015.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 78 (82.98%) Windows
2 75 (79.79%) VMware
3 57 (60.64%) Active Directory
4 52 (55.32%) Windows Server 2008
5 49 (52.13%) MS Exchange
6 48 (51.06%) Citrix
7 46 (48.94%) Microsoft
8 45 (47.87%) VMware Infrastructure
9 37 (39.36%) MS Excel
10 35 (37.23%) Microsoft Certification
11 32 (34.04%) MCSE
11 32 (34.04%) Windows Server 2012
12 31 (32.98%) ITIL
13 23 (24.47%) DNS
14 22 (23.40%) MCSA
14 22 (23.40%) Cisco Certification
14 22 (23.40%) Exchange Server 2010
15 20 (21.28%) DHCP
16 18 (19.15%) Finance
17 17 (18.09%) Cisco
17 17 (18.09%) Hyper-V
18 16 (17.02%) Lync
19 15 (15.96%) SLA
19 15 (15.96%) Windows Server 2003
19 15 (15.96%) SAN
20 14 (14.89%) Citrix Certification
20 14 (14.89%) XenApp
21 13 (13.83%) Windows 7
21 13 (13.83%) CCNA
21 13 (13.83%) Service Delivery

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 49 (52.13%) MS Exchange
2 22 (23.40%) Exchange Server 2010
3 16 (17.02%) Lync
4 11 (11.70%) Exchange Server 2007
5 7 (7.45%) Exchange Server 2013
5 7 (7.45%) SharePoint
6 4 (4.26%) Exchange Server 2003
7 3 (3.19%) Blackberry Enterprise Server
8 1 (1.06%) Live Communications Server
8 1 (1.06%) IIS
Applications
1 37 (39.36%) MS Excel
2 10 (10.64%) MS Office
Cloud Services
1 7 (7.45%) Office 365
2 1 (1.06%) Microsoft Azure
Communications & Networking
1 23 (24.47%) DNS
2 20 (21.28%) DHCP
3 15 (15.96%) SAN
4 11 (11.70%) ISDN
5 9 (9.57%) Firewall
6 7 (7.45%) WAN
7 6 (6.38%) LAN
8 5 (5.32%) NAS
9 4 (4.26%) TCP/IP
10 2 (2.13%) VPN
11 1 (1.06%) VoIP
11 1 (1.06%) Wireless
11 1 (1.06%) BIG-IP
11 1 (1.06%) VLAN
11 1 (1.06%) Cisco ASA
11 1 (1.06%) NetScaler
11 1 (1.06%) BGP
Database & Business Intelligence
1 8 (8.51%) SQL Server
2 1 (1.06%) MS Access
2 1 (1.06%) SQL Server 2000
Development Applications
1 1 (1.06%) VSS/SourceSafe
General
1 18 (19.15%) Finance
2 6 (6.38%) Banking
3 5 (5.32%) Legal
4 4 (4.26%) Law
5 2 (2.13%) Advertising
6 1 (1.06%) Games
Libraries, Frameworks & Software Standards
1 1 (1.06%) XML
1 1 (1.06%) JMS
1 1 (1.06%) JMX
1 1 (1.06%) Hibernate
1 1 (1.06%) Spring
Miscellaneous
1 4 (4.26%) Hedge funds
2 3 (3.19%) iPhone
3 2 (2.13%) Blackberry
3 2 (2.13%) Management Information System
3 2 (2.13%) Clustering
4 1 (1.06%) Statistics
4 1 (1.06%) Robotics
4 1 (1.06%) Fat Client
4 1 (1.06%) Video Conferencing
4 1 (1.06%) Replication
4 1 (1.06%) Thin Client
Operating Systems
1 78 (82.98%) Windows
2 52 (55.32%) Windows Server 2008
3 32 (34.04%) Windows Server 2012
4 15 (15.96%) Windows Server 2003
5 13 (13.83%) Windows 7
6 8 (8.51%) Linux
7 7 (7.45%) Windows XP
8 5 (5.32%) UNIX
9 3 (3.19%) Debian
10 2 (2.13%) Red Hat Enterprise Linux
10 2 (2.13%) Windows 8
11 1 (1.06%) Ubuntu
11 1 (1.06%) Mac OS X
Processes & Methodologies
1 31 (32.98%) ITIL
2 13 (13.83%) Service Delivery
3 12 (12.77%) Network Management
4 4 (4.26%) Asset Management
5 3 (3.19%) Incident Management
5 3 (3.19%) Mentoring
6 2 (2.13%) Software License Management
6 2 (2.13%) Information Security
6 2 (2.13%) Time Management
6 2 (2.13%) Continuous Improvement
6 2 (2.13%) Change Control
6 2 (2.13%) Change Management
6 2 (2.13%) Problem Management
6 2 (2.13%) Use Case
6 2 (2.13%) Configuration Management
6 2 (2.13%) Service Management
6 2 (2.13%) ITSM
6 2 (2.13%) Information Security Management
6 2 (2.13%) Security Management
7 1 (1.06%) Migration
Programming Languages
1 11 (11.70%) SQL
2 6 (6.38%) PowerShell
3 1 (1.06%) C
3 1 (1.06%) Java
Qualifications
1 35 (37.23%) Microsoft Certification
2 32 (34.04%) MCSE
3 22 (23.40%) MCSA
3 22 (23.40%) Cisco Certification
4 14 (14.89%) Citrix Certification
5 13 (13.83%) CCNA
6 12 (12.77%) CCNP
7 11 (11.70%) JNCIA
8 10 (10.64%) Degree
9 6 (6.38%) VMware Certified Professional (VCP)
9 6 (6.38%) CCA
10 3 (3.19%) MCITP
11 2 (2.13%) VCAP
11 2 (2.13%) CCEA
12 1 (1.06%) MCP
Quality Assurance & Compliance
1 15 (15.96%) SLA
System Software
1 57 (60.64%) Active Directory
2 45 (47.87%) VMware Infrastructure
3 17 (18.09%) Hyper-V
4 14 (14.89%) XenApp
5 11 (11.70%) vSphere
6 9 (9.57%) XenDesktop
7 3 (3.19%) VMware ESXi
8 2 (2.13%) vCloud
8 2 (2.13%) Microsoft App-V
8 2 (2.13%) ISA Server
9 1 (1.06%) VMware ESX
9 1 (1.06%) VMware Workstation
9 1 (1.06%) VMware Server
Systems Management
1 12 (12.77%) SCCM
2 7 (7.45%) SCOM
3 2 (2.13%) NetBackup
3 2 (2.13%) Backup Exec
4 1 (1.06%) WSUS
4 1 (1.06%) Veritas Storage Foundation
4 1 (1.06%) Unicenter
4 1 (1.06%) Netcool
4 1 (1.06%) OpenView Configuration Management
4 1 (1.06%) Norton AntiVirus
4 1 (1.06%) SCVMM
4 1 (1.06%) FortiGate
4 1 (1.06%) SCSM
4 1 (1.06%) Casper Suite
Vendors
1 75 (79.79%) VMware
2 48 (51.06%) Citrix
3 46 (48.94%) Microsoft
4 17 (18.09%) Cisco
5 10 (10.64%) HP
6 8 (8.51%) OpenText
7 7 (7.45%) Symantec
7 7 (7.45%) NetApp
8 5 (5.32%) SolarWinds
9 4 (4.26%) Altiris
9 4 (4.26%) Red Hat
9 4 (4.26%) Dell
10 3 (3.19%) Avaya
10 3 (3.19%) Mitel
11 2 (2.13%) Remedy
11 2 (2.13%) LANDesk
11 2 (2.13%) F5
11 2 (2.13%) Veeam
11 2 (2.13%) MobileIron
11 2 (2.13%) Juniper
City, London
Oscar Associates (UK) Ltd
Salary: £26000 - £34000 per annum + Healthcare, Pension, Bonus
Posted: 3 days ago
City of London
Lewis Paige
Salary: £40000 - £45000 per annum
Posted: 24 days ago
City of London
Capita - ITIN
Salary: £35000.00 - £38000.00 per annum
Posted: 24 days ago