The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Third Line Support
Rank 267 282 264
Rank change year-on-year
+15 -18
Permanent jobs requiring a 3rd Line Support 47 59 60
As % of all permanent IT jobs located in the City of London 0.43% 0.49% 0.51%
As % of the Job Titles category 0.45% 0.53% 0.54%
Number of salaries quoted 37 54 52
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £33,000 £32,950 £31,700
10% offered a salary of more than £47,500 £57,500 £52,500
UK excluding London average salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10333 11224 11123
As % of all permanent IT jobs located in the City of London 93.84% 93.08% 94.17%
Number of salaries quoted 8993 9641 10137
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 27 November 2014.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 27 November 2014, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 92 (84.40%) Windows
2 77 (70.64%) VMware
3 66 (60.55%) Active Directory
4 60 (55.05%) MS Exchange
5 58 (53.21%) Microsoft
6 52 (47.71%) Microsoft Certification
7 51 (46.79%) ITIL
8 48 (44.04%) Windows Server 2008
9 41 (37.61%) MCSE
10 38 (34.86%) Citrix
10 38 (34.86%) Cisco
11 37 (33.94%) Cisco Certification
12 35 (32.11%) VMware Infrastructure
13 32 (29.36%) MCSA
13 32 (29.36%) Finance
14 31 (28.44%) MS Excel
15 28 (25.69%) Windows Server 2003
16 24 (22.02%) Exchange Server 2010
16 24 (22.02%) Windows Server 2012
16 24 (22.02%) SAN
17 21 (19.27%) XenApp
18 20 (18.35%) Degree
18 20 (18.35%) WAN
18 20 (18.35%) Firewall
19 19 (17.43%) CCNA
19 19 (17.43%) SQL
19 19 (17.43%) SCCM
19 19 (17.43%) Lync
20 18 (16.51%) Exchange Server 2013
20 18 (16.51%) Linux

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 27 November 2014, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 60 (55.05%) MS Exchange
2 24 (22.02%) Exchange Server 2010
3 19 (17.43%) Lync
4 18 (16.51%) Exchange Server 2013
5 8 (7.34%) Exchange Server 2007
5 8 (7.34%) Blackberry Enterprise Server
5 8 (7.34%) SharePoint
6 6 (5.50%) Exchange Server 2003
7 5 (4.59%) WorkSite
8 4 (3.67%) IIS
9 2 (1.83%) Tomcat
10 1 (0.92%) Apache
10 1 (0.92%) BizTalk Server
Applications
1 31 (28.44%) MS Excel
2 12 (11.01%) MS Office
Business Applications
1 1 (0.92%) Agresso
Cloud Services
1 4 (3.67%) Office 365
2 1 (0.92%) SaaS
Communications & Networking
1 24 (22.02%) SAN
2 20 (18.35%) Firewall
2 20 (18.35%) WAN
3 17 (15.60%) DNS
4 14 (12.84%) LAN
5 13 (11.93%) DHCP
6 11 (10.09%) ISDN
7 9 (8.26%) TCP/IP
8 6 (5.50%) VoIP
9 5 (4.59%) VPN
10 4 (3.67%) VLAN
10 4 (3.67%) BGP
11 3 (2.75%) NAS
11 3 (2.75%) iSCSI
11 3 (2.75%) MPLS
12 2 (1.83%) Wireless
12 2 (1.83%) BIG-IP
12 2 (1.83%) LDAP
12 2 (1.83%) ADSL
12 2 (1.83%) Cisco ASA
Database & Business Intelligence
1 13 (11.93%) SQL Server
2 3 (2.75%) MySQL
3 2 (1.83%) SQL Server 2000
4 1 (0.92%) PostgreSQL
4 1 (0.92%) Hadoop
4 1 (0.92%) MongoDB
4 1 (0.92%) Big Data
Development Applications
1 2 (1.83%) VSS/SourceSafe
1 2 (1.83%) TeamCity
2 1 (0.92%) Mercurial
2 1 (0.92%) Hudson
2 1 (0.92%) CruiseControl
General
1 32 (29.36%) Finance
2 14 (12.84%) Banking
3 9 (8.26%) Law
4 7 (6.42%) Legal
5 2 (1.83%) Advertising
6 1 (0.92%) Billing
6 1 (0.92%) Investment Banking
6 1 (0.92%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.92%) J2EE
1 1 (0.92%) Web Services
Miscellaneous
1 8 (7.34%) Replication
2 7 (6.42%) Clustering
3 6 (5.50%) Blackberry
4 3 (2.75%) Visualisation
5 2 (1.83%) EqualLogic
5 2 (1.83%) iPad
5 2 (1.83%) PKI
6 1 (0.92%) PDA
6 1 (0.92%) Animation
6 1 (0.92%) Data Protection Act
6 1 (0.92%) Robotics
6 1 (0.92%) Computer Science
6 1 (0.92%) Grid Computing
Operating Systems
1 92 (84.40%) Windows
2 48 (44.04%) Windows Server 2008
3 28 (25.69%) Windows Server 2003
4 24 (22.02%) Windows Server 2012
5 18 (16.51%) Linux
6 15 (13.76%) Windows 7
7 12 (11.01%) Windows XP
8 9 (8.26%) UNIX
9 7 (6.42%) Windows 8
10 2 (1.83%) Red Hat Enterprise Linux
10 2 (1.83%) AIX
10 2 (1.83%) Ubuntu
11 1 (0.92%) Android
11 1 (0.92%) Debian
11 1 (0.92%) Mac OS X
11 1 (0.92%) CentOS
Processes & Methodologies
1 51 (46.79%) ITIL
2 7 (6.42%) Migration
3 5 (4.59%) Problem Management
3 5 (4.59%) Change Management
3 5 (4.59%) Disaster Recovery
3 5 (4.59%) Mentoring
4 3 (2.75%) Change Control
4 3 (2.75%) Time Management
5 2 (1.83%) Information Security
5 2 (1.83%) Security Management
5 2 (1.83%) CRM
5 2 (1.83%) Infrastructure Management
5 2 (1.83%) Data Protection
5 2 (1.83%) ITIL V2
5 2 (1.83%) Continuous Improvement
5 2 (1.83%) Software License Management
5 2 (1.83%) Performance Monitoring
5 2 (1.83%) Load Balancing
6 1 (0.92%) Network Monitoring
6 1 (0.92%) ITIL V3
Programming Languages
1 19 (17.43%) SQL
2 5 (4.59%) PowerShell
3 1 (0.92%) Bash Shell
3 1 (0.92%) C
3 1 (0.92%) Java
3 1 (0.92%) Perl
3 1 (0.92%) T-SQL
3 1 (0.92%) VBA
3 1 (0.92%) Python
3 1 (0.92%) Shell Script
3 1 (0.92%) MATLAB
Qualifications
1 52 (47.71%) Microsoft Certification
2 41 (37.61%) MCSE
3 37 (33.94%) Cisco Certification
4 32 (29.36%) MCSA
5 20 (18.35%) Degree
6 19 (17.43%) CCNA
7 16 (14.68%) VMware Certified Professional (VCP)
8 15 (13.76%) Citrix Certification
9 13 (11.93%) CCNP
9 13 (11.93%) MCITP
10 11 (10.09%) JNCIA
11 6 (5.50%) CCA
12 3 (2.75%) MCTS
12 3 (2.75%) CCAA
13 2 (1.83%) Security Cleared
13 2 (1.83%) MCP
13 2 (1.83%) A+ Certification
14 1 (0.92%) CCSE
14 1 (0.92%) VCP4
14 1 (0.92%) SC Cleared
Quality Assurance & Compliance
1 4 (3.67%) SLA
2 1 (0.92%) Solvency II
2 1 (0.92%) ISO 9001
System Software
1 66 (60.55%) Active Directory
2 35 (32.11%) VMware Infrastructure
3 21 (19.27%) XenApp
4 12 (11.01%) vSphere
5 11 (10.09%) Hyper-V
6 8 (7.34%) VMware ESXi
7 6 (5.50%) VMware ESX
8 5 (4.59%) ISA Server
9 4 (3.67%) XenDesktop
10 3 (2.75%) Citrix Presentation Server
11 2 (1.83%) ProxySG
12 1 (0.92%) Xen
12 1 (0.92%) VMware Workstation
12 1 (0.92%) Samba
12 1 (0.92%) Firmware
12 1 (0.92%) VMware Server
12 1 (0.92%) VirtualBox
12 1 (0.92%) NFS
Systems Management
1 19 (17.43%) SCCM
2 16 (14.68%) SCOM
3 2 (1.83%) Norton AntiVirus
3 2 (1.83%) Backup Exec
3 2 (1.83%) WSUS
3 2 (1.83%) FortiGate
3 2 (1.83%) SCOrch
4 1 (0.92%) SCSM
4 1 (0.92%) Symantec Enterprise Vault
4 1 (0.92%) NetBackup
4 1 (0.92%) SCVMM
4 1 (0.92%) SolarWinds Orion
4 1 (0.92%) HP SIM
4 1 (0.92%) Puppet
Vendors
1 77 (70.64%) VMware
2 58 (53.21%) Microsoft
3 38 (34.86%) Cisco
3 38 (34.86%) Citrix
4 9 (8.26%) Symantec
4 9 (8.26%) Open Text
5 8 (7.34%) Juniper
6 7 (6.42%) HP
7 6 (5.50%) SolarWinds
8 4 (3.67%) Dell
8 4 (3.67%) Oracle
8 4 (3.67%) Red Hat
9 3 (2.75%) Avaya
9 3 (2.75%) F5
9 3 (2.75%) Mitel
10 2 (1.83%) Altiris
10 2 (1.83%) Blue Coat
10 2 (1.83%) MobileIron
10 2 (1.83%) LANDesk
10 2 (1.83%) Apple
City, London
Redrock Consulting Ltd
Salary: £38000 - £45000 per annum + Excellent Benefits
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits+training opportunities
Posted: 3 days ago
City, London
Mortimer Spinks
Salary: £35000 - £45000 per annum + Great package
Posted: 6 days ago
City of London
NFP Group Ltd
Salary: £35000 - £45000 per annum
Posted: 13 days ago
City of London
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 21 days ago
City, London
London Capital Group
Salary: Up to £40,000 per annum Private Healthcare and company pension scheme
Posted: 24 days ago