The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Third Line Support
Rank 265 285 273
Rank change year-on-year
+20 -12
Permanent jobs requiring a 3rd Line Support 45 53 61
As % of all permanent IT jobs located in the City of London 0.42% 0.42% 0.51%
As % of the Job Titles category 0.46% 0.46% 0.55%
Number of salaries quoted 42 51 47
Average salary £36,250 £43,500 £42,500
Average salary % change year-on-year
-16.66% +2.35%
90% offered a salary of more than £33,550 £27,500 £32,500
10% offered a salary of more than £42,500 £57,500 £55,000
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9848 11625 11140
As % of all permanent IT jobs located in the City of London 92.90% 92.57% 93.37%
Number of salaries quoted 8390 9773 9771
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,500 £32,500 £32,521
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 17 April 2015.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 72 (81.82%) Windows
1 72 (81.82%) VMware
2 51 (57.95%) Active Directory
3 48 (54.55%) Citrix
3 48 (54.55%) Windows Server 2008
4 46 (52.27%) VMware Infrastructure
5 44 (50.00%) MS Exchange
6 40 (45.45%) Microsoft
6 40 (45.45%) MS Excel
7 36 (40.91%) Windows Server 2012
8 31 (35.23%) Microsoft Certification
9 28 (31.82%) MCSE
9 28 (31.82%) ITIL
10 26 (29.55%) DNS
11 23 (26.14%) DHCP
12 20 (22.73%) Cisco Certification
13 19 (21.59%) MCSA
13 19 (21.59%) Exchange Server 2010
14 18 (20.45%) SLA
15 17 (19.32%) Service Delivery
15 17 (19.32%) Hyper-V
16 16 (18.18%) Network Management
17 15 (17.05%) Finance
18 14 (15.91%) Cisco
18 14 (15.91%) Windows Server 2003
18 14 (15.91%) Lync
19 13 (14.77%) XenApp
19 13 (14.77%) CCNA
19 13 (14.77%) SAN
20 12 (13.64%) Citrix Certification

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (50.00%) MS Exchange
2 19 (21.59%) Exchange Server 2010
3 14 (15.91%) Lync
4 10 (11.36%) Exchange Server 2007
5 6 (6.82%) Exchange Server 2013
5 6 (6.82%) SharePoint
6 4 (4.55%) Exchange Server 2003
7 3 (3.41%) Blackberry Enterprise Server
8 1 (1.14%) Live Communications Server
8 1 (1.14%) IIS
Applications
1 40 (45.45%) MS Excel
2 9 (10.23%) MS Office
Cloud Services
1 7 (7.95%) Office 365
2 1 (1.14%) Microsoft Azure
2 1 (1.14%) Amazon AWS
Communications & Networking
1 26 (29.55%) DNS
2 23 (26.14%) DHCP
3 13 (14.77%) SAN
4 11 (12.50%) ISDN
5 9 (10.23%) Firewall
6 7 (7.95%) WAN
7 6 (6.82%) LAN
8 4 (4.55%) NAS
9 3 (3.41%) TCP/IP
10 2 (2.27%) VPN
11 1 (1.14%) VoIP
11 1 (1.14%) Wireless
11 1 (1.14%) BIG-IP
11 1 (1.14%) VLAN
11 1 (1.14%) Cisco ASA
11 1 (1.14%) NetScaler
11 1 (1.14%) BGP
Database & Business Intelligence
1 6 (6.82%) SQL Server
2 1 (1.14%) MS Access
Development Applications
1 1 (1.14%) VSS/SourceSafe
General
1 15 (17.05%) Finance
2 4 (4.55%) Law
2 4 (4.55%) Legal
2 4 (4.55%) Banking
3 2 (2.27%) Advertising
4 1 (1.14%) Games
Libraries, Frameworks & Software Standards
1 1 (1.14%) XML
1 1 (1.14%) JMS
1 1 (1.14%) JMX
1 1 (1.14%) Hibernate
1 1 (1.14%) Spring
Miscellaneous
1 4 (4.55%) Hedge funds
2 3 (3.41%) iPhone
3 2 (2.27%) Blackberry
3 2 (2.27%) Management Information System
3 2 (2.27%) Clustering
4 1 (1.14%) Statistics
4 1 (1.14%) Robotics
4 1 (1.14%) Fat Client
4 1 (1.14%) Video Conferencing
4 1 (1.14%) Replication
4 1 (1.14%) Thin Client
Operating Systems
1 72 (81.82%) Windows
2 48 (54.55%) Windows Server 2008
3 36 (40.91%) Windows Server 2012
4 14 (15.91%) Windows Server 2003
5 12 (13.64%) Windows 7
6 7 (7.95%) Linux
7 6 (6.82%) Windows XP
8 4 (4.55%) UNIX
9 3 (3.41%) Debian
10 2 (2.27%) Red Hat Enterprise Linux
10 2 (2.27%) Windows 8
11 1 (1.14%) Ubuntu
11 1 (1.14%) Mac OS X
Processes & Methodologies
1 28 (31.82%) ITIL
2 17 (19.32%) Service Delivery
3 16 (18.18%) Network Management
4 4 (4.55%) Asset Management
5 3 (3.41%) Incident Management
5 3 (3.41%) Mentoring
6 2 (2.27%) Software License Management
6 2 (2.27%) Information Security
6 2 (2.27%) Time Management
6 2 (2.27%) Problem Management
6 2 (2.27%) Use Case
6 2 (2.27%) Change Management
6 2 (2.27%) ITSM
6 2 (2.27%) Information Security Management
6 2 (2.27%) Security Management
6 2 (2.27%) Configuration Management
6 2 (2.27%) Service Management
7 1 (1.14%) Process Management
7 1 (1.14%) CAD
7 1 (1.14%) Migration
Programming Languages
1 11 (12.50%) SQL
2 6 (6.82%) PowerShell
3 1 (1.14%) C
3 1 (1.14%) Java
Qualifications
1 31 (35.23%) Microsoft Certification
2 28 (31.82%) MCSE
3 20 (22.73%) Cisco Certification
4 19 (21.59%) MCSA
5 13 (14.77%) CCNA
6 12 (13.64%) CCNP
6 12 (13.64%) Citrix Certification
7 11 (12.50%) JNCIA
8 8 (9.09%) Degree
9 6 (6.82%) CCA
10 4 (4.55%) VMware Certified Professional (VCP)
11 2 (2.27%) CCEA
11 2 (2.27%) VCAP
11 2 (2.27%) MCITP
Quality Assurance & Compliance
1 18 (20.45%) SLA
System Software
1 51 (57.95%) Active Directory
2 46 (52.27%) VMware Infrastructure
3 17 (19.32%) Hyper-V
4 13 (14.77%) XenApp
5 10 (11.36%) vSphere
6 8 (9.09%) XenDesktop
7 2 (2.27%) VMware ESXi
7 2 (2.27%) vCloud
7 2 (2.27%) BitLocker
7 2 (2.27%) ISA Server
7 2 (2.27%) Microsoft App-V
8 1 (1.14%) VMware ESX
Systems Management
1 11 (12.50%) SCCM
2 6 (6.82%) SCOM
3 2 (2.27%) NetBackup
3 2 (2.27%) Backup Exec
4 1 (1.14%) WSUS
4 1 (1.14%) Veritas Storage Foundation
4 1 (1.14%) Unicenter
4 1 (1.14%) Netcool
4 1 (1.14%) OpenView Configuration Management
4 1 (1.14%) Norton AntiVirus
4 1 (1.14%) SCVMM
4 1 (1.14%) FortiGate
4 1 (1.14%) SCSM
4 1 (1.14%) Casper Suite
4 1 (1.14%) AirWatch
Vendors
1 72 (81.82%) VMware
2 48 (54.55%) Citrix
3 40 (45.45%) Microsoft
4 14 (15.91%) Cisco
5 8 (9.09%) HP
6 7 (7.95%) NetApp
7 6 (6.82%) OpenText
8 5 (5.68%) SolarWinds
8 5 (5.68%) Symantec
9 4 (4.55%) Red Hat
9 4 (4.55%) Altiris
10 3 (3.41%) Dell
11 2 (2.27%) EMC
11 2 (2.27%) Juniper
11 2 (2.27%) CommVault
11 2 (2.27%) Remedy
11 2 (2.27%) F5
11 2 (2.27%) Veeam
11 2 (2.27%) MobileIron
12 1 (1.14%) Meraki
City, London
Oscar Associates (UK) Ltd
Salary: £26000 - £34000 per annum + Healthcare, Pension, Bonus
Posted: 3 days ago
City, London
Hanover IT Recruitment
Salary: From £40,000 to £55,000 per annum Plus Good Benefits Package
Posted: 4 days ago
City, London
IT Lab
Salary: From £18,000 to £40,000 per annum
Posted: 22 days ago