The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 269 262 265
Rank change year-on-year
-7 +3
Permanent jobs requiring a 3rd Line Support 42 49 52
As % of all permanent IT jobs located in the City of London 0.41% 0.47% 0.48%
As % of the Job Titles category 0.44% 0.50% 0.51%
Number of salaries quoted 33 49 49
Average salary £42,500 £45,000 £41,000
Average salary % change year-on-year
-5.55% +9.75%
90% offered a salary of more than £36,000 £32,500 £32,300
10% offered a salary of more than £47,500 £57,500 £50,500
UK excluding London average salary £35,000 £33,500 £32,500
% change year-on-year
+4.47% +3.07%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9602 9788 10160
As % of all permanent IT jobs located in the City of London 93.43% 92.99% 94.15%
Number of salaries quoted 8385 8389 9149
Average salary £55,000 £55,000 £51,000
Average salary % change year-on-year
- +7.84%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 23 January 2015.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 23 January 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 75 (80.65%) Windows
2 72 (77.42%) VMware
3 62 (66.67%) Active Directory
4 55 (59.14%) MS Exchange
5 54 (58.06%) Microsoft
6 46 (49.46%) ITIL
7 45 (48.39%) Microsoft Certification
8 42 (45.16%) Windows Server 2008
9 40 (43.01%) MCSE
10 39 (41.94%) VMware Infrastructure
11 32 (34.41%) Citrix
11 32 (34.41%) Cisco Certification
12 30 (32.26%) MCSA
13 29 (31.18%) MS Excel
14 25 (26.88%) Windows Server 2012
15 24 (25.81%) Finance
16 23 (24.73%) Cisco
16 23 (24.73%) Lync
17 19 (20.43%) CCNP
17 19 (20.43%) CCNA
17 19 (20.43%) Windows Server 2003
17 19 (20.43%) Exchange Server 2010
18 18 (19.35%) Firewall
19 17 (18.28%) SAN
19 17 (18.28%) ISDN
19 17 (18.28%) JNCIA
20 15 (16.13%) XenApp
20 15 (16.13%) DNS
21 14 (15.05%) Exchange Server 2013
21 14 (15.05%) Hyper-V

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 23 January 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (59.14%) MS Exchange
2 23 (24.73%) Lync
3 19 (20.43%) Exchange Server 2010
4 14 (15.05%) Exchange Server 2013
5 8 (8.60%) Exchange Server 2007
6 6 (6.45%) Blackberry Enterprise Server
6 6 (6.45%) SharePoint
7 5 (5.38%) WorkSite
8 4 (4.30%) Exchange Server 2003
9 2 (2.15%) Tomcat
10 1 (1.08%) IIS
10 1 (1.08%) Apache
10 1 (1.08%) BizTalk Server
Applications
1 29 (31.18%) MS Excel
2 9 (9.68%) MS Office
Cloud Services
1 5 (5.38%) Office 365
Communications & Networking
1 18 (19.35%) Firewall
2 17 (18.28%) SAN
2 17 (18.28%) ISDN
3 15 (16.13%) DNS
4 12 (12.90%) WAN
4 12 (12.90%) DHCP
5 8 (8.60%) LAN
6 6 (6.45%) TCP/IP
6 6 (6.45%) VoIP
7 5 (5.38%) NAS
8 4 (4.30%) BGP
8 4 (4.30%) VPN
9 3 (3.23%) iSCSI
9 3 (3.23%) MPLS
10 2 (2.15%) Wireless
10 2 (2.15%) ADSL
10 2 (2.15%) LDAP
10 2 (2.15%) NetScaler
10 2 (2.15%) Cisco ASA
10 2 (2.15%) VPLS
Database & Business Intelligence
1 9 (9.68%) SQL Server
2 2 (2.15%) SQL Server 2000
3 1 (1.08%) Hadoop
3 1 (1.08%) Big Data
3 1 (1.08%) MySQL
3 1 (1.08%) PostgreSQL
Development Applications
1 2 (2.15%) VSS/SourceSafe
2 1 (1.08%) TeamCity
2 1 (1.08%) Mercurial
General
1 24 (25.81%) Finance
2 9 (9.68%) Banking
3 7 (7.53%) Law
3 7 (7.53%) Legal
4 1 (1.08%) Investment Banking
4 1 (1.08%) Telecoms
4 1 (1.08%) Games
Libraries, Frameworks & Software Standards
1 1 (1.08%) Spring
1 1 (1.08%) Web Services
1 1 (1.08%) XML
1 1 (1.08%) J2EE
1 1 (1.08%) JMS
1 1 (1.08%) JMX
1 1 (1.08%) Hibernate
Miscellaneous
1 6 (6.45%) Clustering
2 4 (4.30%) Replication
3 3 (3.23%) Blackberry
4 2 (2.15%) EqualLogic
4 2 (2.15%) Visualisation
4 2 (2.15%) PKI
5 1 (1.08%) Robotics
5 1 (1.08%) iPad
5 1 (1.08%) Hedge funds
5 1 (1.08%) Grid Computing
Operating Systems
1 75 (80.65%) Windows
2 42 (45.16%) Windows Server 2008
3 25 (26.88%) Windows Server 2012
4 19 (20.43%) Windows Server 2003
5 12 (12.90%) Windows 7
6 9 (9.68%) UNIX
7 8 (8.60%) Linux
8 6 (6.45%) Windows 8
9 5 (5.38%) Windows XP
10 2 (2.15%) Mac OS X
10 2 (2.15%) AIX
11 1 (1.08%) Ubuntu
11 1 (1.08%) Android
11 1 (1.08%) Debian
Processes & Methodologies
1 46 (49.46%) ITIL
2 5 (5.38%) Mentoring
2 5 (5.38%) Disaster Recovery
3 4 (4.30%) Migration
3 4 (4.30%) Time Management
3 4 (4.30%) Problem Management
4 2 (2.15%) Process Management
4 2 (2.15%) Change Management
4 2 (2.15%) ITIL V2
4 2 (2.15%) Continuous Improvement
4 2 (2.15%) Change Control
4 2 (2.15%) Software License Management
4 2 (2.15%) Performance Monitoring
4 2 (2.15%) Infrastructure Management
4 2 (2.15%) Load Balancing
5 1 (1.08%) Incident Management
5 1 (1.08%) Document Management
5 1 (1.08%) Data Management
5 1 (1.08%) Multithreading
5 1 (1.08%) Investment Management
Programming Languages
1 11 (11.83%) SQL
2 5 (5.38%) PowerShell
3 1 (1.08%) C
3 1 (1.08%) Java
3 1 (1.08%) Perl
3 1 (1.08%) T-SQL
3 1 (1.08%) VBA
3 1 (1.08%) Shell Script
3 1 (1.08%) MATLAB
Qualifications
1 45 (48.39%) Microsoft Certification
2 40 (43.01%) MCSE
3 32 (34.41%) Cisco Certification
4 30 (32.26%) MCSA
5 19 (20.43%) CCNP
5 19 (20.43%) CCNA
6 17 (18.28%) JNCIA
7 13 (13.98%) Citrix Certification
8 12 (12.90%) Degree
9 8 (8.60%) VMware Certified Professional (VCP)
10 6 (6.45%) MCITP
11 4 (4.30%) CCA
12 2 (2.15%) MCP
12 2 (2.15%) Security Cleared
13 1 (1.08%) CCSE
13 1 (1.08%) SC Cleared
Quality Assurance & Compliance
1 4 (4.30%) SLA
2 1 (1.08%) Solvency II
System Software
1 62 (66.67%) Active Directory
2 39 (41.94%) VMware Infrastructure
3 15 (16.13%) XenApp
4 14 (15.05%) Hyper-V
5 13 (13.98%) vSphere
6 8 (8.60%) VMware ESXi
7 5 (5.38%) XenDesktop
8 4 (4.30%) ISA Server
9 2 (2.15%) VMware ESX
10 1 (1.08%) VMware Server
10 1 (1.08%) Xen
10 1 (1.08%) VirtualBox
10 1 (1.08%) Firmware
10 1 (1.08%) VMware Workstation
Systems Management
1 10 (10.75%) SCOM
2 9 (9.68%) SCCM
3 3 (3.23%) WSUS
3 3 (3.23%) Backup Exec
4 2 (2.15%) NetBackup
4 2 (2.15%) Norton AntiVirus
4 2 (2.15%) SCOrch
4 2 (2.15%) FortiGate
5 1 (1.08%) SCVMM
5 1 (1.08%) SolarWinds Orion
5 1 (1.08%) SCSM
5 1 (1.08%) Casper Suite
Vendors
1 72 (77.42%) VMware
2 54 (58.06%) Microsoft
3 32 (34.41%) Citrix
4 23 (24.73%) Cisco
5 10 (10.75%) Open Text
6 8 (8.60%) Symantec
7 7 (7.53%) SolarWinds
8 6 (6.45%) Juniper
9 5 (5.38%) HP
10 4 (4.30%) Dell
10 4 (4.30%) Altiris
11 3 (3.23%) F5
11 3 (3.23%) Avaya
11 3 (3.23%) Mitel
12 2 (2.15%) Remedy
12 2 (2.15%) NetApp
12 2 (2.15%) Red Hat
12 2 (2.15%) EMC
12 2 (2.15%) Oracle
12 2 (2.15%) MobileIron
City, London
Harvey Nash plc
Salary: £35000 - £40000 per annum + bens + bonus + on call allowance
Posted: 3 days ago
City, London
Circle Recruitment
Salary: £35000 - £40000 per annum
Posted: 4 days ago
City, London
Mortimer Spinks
Salary: £34000 - £40000 per annum + EXCELLENT PACKAGE & BONUS
Posted: 4 days ago
City of London
Progressive Recruitment
Salary: £45000 - £55000 per annum + competitive
Posted: 13 days ago
City of London
Progressive Recruitment
Salary: £45000 - £55000 per annum + competitive
Posted: 18 days ago
City of London
Quantica Technology - London
Salary: £35000 - £45000 per annum
Posted: 19 days ago