The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Third Line Support
Rank 251 307 260
Rank change year-on-year
+56 -47
Permanent jobs requiring a 3rd Line Support 42 45 55
As % of all permanent IT jobs located in the City of London 0.42% 0.35% 0.48%
As % of the Job Titles category 0.46% 0.38% 0.51%
Number of salaries quoted 40 39 33
Average salary £38,250 £42,500 £40,000
Average salary % change year-on-year
-10.00% +6.25%
90% offered a salary of more than £33,500 £27,500 £33,500
10% offered a salary of more than £77,750 £57,500 £55,000
UK excluding London average salary £36,000 £33,500 £32,500
% change year-on-year
+7.46% +3.07%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9167 11728 10789
As % of all permanent IT jobs located in the City of London 92.19% 92.43% 93.22%
Number of salaries quoted 7862 9928 9271
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,000 £32,500 £33,000
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 2 June 2015.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 2 June 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 62 (72.94%) Windows
2 59 (69.41%) VMware
3 43 (50.59%) Citrix
3 43 (50.59%) VMware Infrastructure
4 42 (49.41%) Active Directory
5 41 (48.24%) Windows Server 2008
6 39 (45.88%) MS Excel
7 37 (43.53%) Windows Server 2012
8 34 (40.00%) MS Exchange
9 30 (35.29%) DNS
10 27 (31.76%) DHCP
11 26 (30.59%) Microsoft
12 24 (28.24%) SLA
13 22 (25.88%) SQL
13 22 (25.88%) Service Delivery
13 22 (25.88%) Network Management
14 17 (20.00%) Exchange Server 2010
15 15 (17.65%) Microsoft Certification
16 13 (15.29%) ITIL
16 13 (15.29%) Hyper-V
17 12 (14.12%) MCSE
17 12 (14.12%) SAN
17 12 (14.12%) Windows Server 2003
18 11 (12.94%) C#
18 11 (12.94%) Front Office
18 11 (12.94%) SCCM
18 11 (12.94%) WPF
19 10 (11.76%) XenApp
19 10 (11.76%) vSphere
19 10 (11.76%) Agile Software Development

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 2 June 2015, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (40.00%) MS Exchange
2 17 (20.00%) Exchange Server 2010
3 9 (10.59%) Exchange Server 2007
4 8 (9.41%) Lync
5 5 (5.88%) SharePoint
5 5 (5.88%) Exchange Server 2003
6 3 (3.53%) Blackberry Enterprise Server
7 2 (2.35%) Exchange Server 2013
7 2 (2.35%) IIS
8 1 (1.18%) Apache
8 1 (1.18%) Live Communications Server
Applications
1 39 (45.88%) MS Excel
2 6 (7.06%) MS Office
Cloud Services
1 4 (4.71%) Office 365
2 1 (1.18%) Microsoft Azure
2 1 (1.18%) Amazon AWS
2 1 (1.18%) SaaS
2 1 (1.18%) Mimecast
Communications & Networking
1 30 (35.29%) DNS
2 27 (31.76%) DHCP
3 12 (14.12%) SAN
4 6 (7.06%) Firewall
4 6 (7.06%) ISDN
4 6 (7.06%) LAN
5 5 (5.88%) WAN
5 5 (5.88%) TCP/IP
6 4 (4.71%) NAS
6 4 (4.71%) VPN
7 1 (1.18%) NetScreen
7 1 (1.18%) iSCSI
7 1 (1.18%) VLAN
Database & Business Intelligence
1 7 (8.24%) SQL Server Reporting Services
1 7 (8.24%) SQL Server Integration Services
2 5 (5.88%) SQL Server
3 1 (1.18%) MS Access
3 1 (1.18%) SQL Server Analysis Services
General
1 11 (12.94%) Front Office
2 7 (8.24%) Finance
3 3 (3.53%) Law
3 3 (3.53%) Legal
4 2 (2.35%) Advertising
5 1 (1.18%) Banking
5 1 (1.18%) Telecoms
5 1 (1.18%) Games
Libraries, Frameworks & Software Standards
1 11 (12.94%) WPF
2 9 (10.59%) Entity Framework
3 7 (8.24%) .NET
4 6 (7.06%) ASP.NET
5 5 (5.88%) .NET Framework
6 1 (1.18%) JMS
6 1 (1.18%) XML
6 1 (1.18%) JMX
6 1 (1.18%) Spring
6 1 (1.18%) Hibernate
6 1 (1.18%) WCF
Miscellaneous
1 5 (5.88%) Hedge funds
2 4 (4.71%) Data Centre
3 3 (3.53%) iPhone
4 2 (2.35%) Management Information System
5 1 (1.18%) Thin Client
5 1 (1.18%) Blackberry
5 1 (1.18%) Video Conferencing
5 1 (1.18%) Fat Client
5 1 (1.18%) Computer Science
5 1 (1.18%) Statistics
Operating Systems
1 62 (72.94%) Windows
2 41 (48.24%) Windows Server 2008
3 37 (43.53%) Windows Server 2012
4 12 (14.12%) Windows Server 2003
5 9 (10.59%) Windows 7
6 7 (8.24%) Linux
7 6 (7.06%) Windows XP
8 3 (3.53%) UNIX
8 3 (3.53%) Windows 8
9 2 (2.35%) Red Hat Enterprise Linux
9 2 (2.35%) Debian
10 1 (1.18%) Mac OS X
Processes & Methodologies
1 22 (25.88%) Service Delivery
1 22 (25.88%) Network Management
2 13 (15.29%) ITIL
3 10 (11.76%) Agile Software Development
3 10 (11.76%) Asset Management
4 7 (8.24%) Investment Management
5 6 (7.06%) Server Building
5 6 (7.06%) MVC
6 5 (5.88%) Scrum
7 3 (3.53%) ITSM
7 3 (3.53%) Data Protection
7 3 (3.53%) Time Management
7 3 (3.53%) Incident Management
8 2 (2.35%) Problem Management
8 2 (2.35%) Use Case
8 2 (2.35%) Information Security Management
8 2 (2.35%) Security Management
8 2 (2.35%) Change Management
8 2 (2.35%) Service Management
8 2 (2.35%) Information Security
Programming Languages
1 22 (25.88%) SQL
2 11 (12.94%) C#
3 6 (7.06%) T-SQL
4 4 (4.71%) PowerShell
5 1 (1.18%) C
5 1 (1.18%) Java
Qualifications
1 15 (17.65%) Microsoft Certification
2 12 (14.12%) MCSE
3 10 (11.76%) CCNA
3 10 (11.76%) Cisco Certification
4 8 (9.41%) MCSA
5 7 (8.24%) CCNP
6 6 (7.06%) JNCIA
7 5 (5.88%) CCA
7 5 (5.88%) Citrix Certification
8 3 (3.53%) Degree
9 2 (2.35%) VCAP
9 2 (2.35%) VMware Certified Professional (VCP)
9 2 (2.35%) CCEA
Quality Assurance & Compliance
1 24 (28.24%) SLA
System Software
1 43 (50.59%) VMware Infrastructure
2 42 (49.41%) Active Directory
3 13 (15.29%) Hyper-V
4 10 (11.76%) XenApp
4 10 (11.76%) vSphere
5 8 (9.41%) XenDesktop
6 2 (2.35%) vCloud
6 2 (2.35%) BitLocker
6 2 (2.35%) VMware ESX
6 2 (2.35%) Microsoft App-V
7 1 (1.18%) ISA Server
Systems Management
1 11 (12.94%) SCCM
2 6 (7.06%) SCOM
3 2 (2.35%) WSUS
3 2 (2.35%) NetBackup
3 2 (2.35%) Backup Exec
4 1 (1.18%) Netcool
4 1 (1.18%) OpenView Configuration Management
4 1 (1.18%) Unicenter
4 1 (1.18%) Casper Suite
4 1 (1.18%) AirWatch
4 1 (1.18%) Veritas Storage Foundation
Vendors
1 59 (69.41%) VMware
2 43 (50.59%) Citrix
3 26 (30.59%) Microsoft
4 8 (9.41%) HP
4 8 (9.41%) NetApp
5 7 (8.24%) Cisco
6 4 (4.71%) SolarWinds
6 4 (4.71%) Altiris
7 2 (2.35%) MobileIron
7 2 (2.35%) Veeam
7 2 (2.35%) Symantec
7 2 (2.35%) Red Hat
7 2 (2.35%) Dell
7 2 (2.35%) EMC
7 2 (2.35%) CommVault
7 2 (2.35%) Oracle
8 1 (1.18%) Juniper
8 1 (1.18%) Apple
8 1 (1.18%) Bloomberg
8 1 (1.18%) Sophos
City, London
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Salary: From £40,000 to £50,000 per annum Bonus & a competitive benefits packa
Posted: Yesterday
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Salary: £45000 - £57000 per annum + bens + bonus + on call allowance
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