The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 274 263 241
Rank change year-on-year
-11 -22
Permanent jobs requiring a 3rd Line Support 57 63 81
As % of all permanent IT jobs located in the City of London 0.46% 0.53% 0.62%
As % of the Job Titles category 0.50% 0.57% 0.66%
Number of salaries quoted 39 51 78
Average salary £42,500 £40,500 £42,500
Average salary % change year-on-year
+4.93% -4.70%
90% offered a salary of more than £27,500 £35,000 £32,500
10% offered a salary of more than £59,800 £55,000 £52,500
UK excluding London average salary £34,500 £32,500 £35,000
% change year-on-year
+6.15% -7.14%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11399 11143 12220
As % of all permanent IT jobs located in the City of London 92.31% 93.29% 93.93%
Number of salaries quoted 9544 9777 11135
Average salary £52,500 £54,000 £55,000
Average salary % change year-on-year
-2.77% -1.81%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £78,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
London

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 29 July 2014.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 29 July 2014, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 84 (77.78%) Windows
2 63 (58.33%) Active Directory
3 60 (55.56%) VMware
4 55 (50.93%) MS Exchange
5 50 (46.30%) Microsoft
6 49 (45.37%) Windows Server 2008
7 47 (43.52%) Microsoft Certification
8 35 (32.41%) Cisco
8 35 (32.41%) SCCM
9 34 (31.48%) ITIL
9 34 (31.48%) Finance
10 33 (30.56%) MCSE
11 32 (29.63%) Windows Server 2003
12 29 (26.85%) Citrix
13 28 (25.93%) Exchange Server 2010
14 27 (25.00%) VMware Infrastructure
14 27 (25.00%) SAN
15 26 (24.07%) SQL
16 25 (23.15%) Cisco Certification
17 24 (22.22%) Windows Server 2012
18 23 (21.30%) MS Excel
18 23 (21.30%) Linux
19 22 (20.37%) SQL Server
19 22 (20.37%) Windows 7
20 19 (17.59%) XenApp
20 19 (17.59%) CCNA
21 18 (16.67%) MCSA
22 17 (15.74%) WAN
22 17 (15.74%) MCITP
23 16 (14.81%) VMware Certified Professional (VCP)

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 29 July 2014, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (50.93%) MS Exchange
2 28 (25.93%) Exchange Server 2010
3 16 (14.81%) Exchange Server 2007
4 14 (12.96%) Exchange Server 2003
5 12 (11.11%) SharePoint
6 10 (9.26%) Lync
7 8 (7.41%) Exchange Server 2013
7 8 (7.41%) IIS
8 4 (3.70%) Blackberry Enterprise Server
9 2 (1.85%) IBM Notes
9 2 (1.85%) Lotus Domino
9 2 (1.85%) Tomcat
9 2 (1.85%) Office Communications Server
10 1 (0.93%) SharePoint 2010
10 1 (0.93%) SharePoint 2013
10 1 (0.93%) Exchange Server 2000
10 1 (0.93%) WorkSite
Applications
1 23 (21.30%) MS Excel
2 10 (9.26%) MS Office
Business Applications
1 4 (3.70%) Eikon
2 3 (2.78%) Remedy ITSM
3 1 (0.93%) Agresso
Cloud Services
1 6 (5.56%) Office 365
2 1 (0.93%) SaaS
Communications & Networking
1 27 (25.00%) SAN
2 17 (15.74%) WAN
3 16 (14.81%) TCP/IP
4 15 (13.89%) LAN
5 14 (12.96%) Firewall
6 10 (9.26%) DNS
7 8 (7.41%) VPN
7 8 (7.41%) DHCP
8 6 (5.56%) NAS
9 5 (4.63%) VLAN
9 5 (4.63%) VoIP
10 4 (3.70%) SSL
10 4 (3.70%) Cisco IOS
10 4 (3.70%) IP Telephony
11 3 (2.78%) Wi-Fi
11 3 (2.78%) SMTP
12 2 (1.85%) NetScreen
12 2 (1.85%) MPLS
12 2 (1.85%) BGP
12 2 (1.85%) Wireless
Database & Business Intelligence
1 22 (20.37%) SQL Server
2 6 (5.56%) SQL Server 2008
2 6 (5.56%) MySQL
3 1 (0.93%) MongoDB
3 1 (0.93%) SQL Server 2012
3 1 (0.93%) Crystal Reports
3 1 (0.93%) MS Access
Development Applications
1 1 (0.93%) VSS/SourceSafe
1 1 (0.93%) MSI
1 1 (0.93%) CruiseControl
1 1 (0.93%) TeamCity
1 1 (0.93%) Hudson
General
1 34 (31.48%) Finance
2 10 (9.26%) Banking
3 6 (5.56%) Law
4 5 (4.63%) Advertising
5 3 (2.78%) Back Office
5 3 (2.78%) Telecoms
6 2 (1.85%) Legal
6 2 (1.85%) Retail
6 2 (1.85%) Billing
6 2 (1.85%) Marketing
7 1 (0.93%) Investment Banking
Libraries, Frameworks & Software Standards
1 3 (2.78%) .NET
1 3 (2.78%) Software Packaging
2 1 (0.93%) SailPoint
2 1 (0.93%) Apache Camel
2 1 (0.93%) J2EE
2 1 (0.93%) ASP.NET
2 1 (0.93%) SAML
2 1 (0.93%) ActiveMQ
Miscellaneous
1 10 (9.26%) Blackberry
2 6 (5.56%) Replication
2 6 (5.56%) Clustering
3 5 (4.63%) Management Information System
4 4 (3.70%) PKI
5 3 (2.78%) Smartphone
6 2 (1.85%) PDA
6 2 (1.85%) Enterprise Software
6 2 (1.85%) EqualLogic
7 1 (0.93%) Social Media
7 1 (0.93%) iPad
7 1 (0.93%) Hedge funds
7 1 (0.93%) Foreign Exchange (FX)
7 1 (0.93%) Equities
7 1 (0.93%) Animation
7 1 (0.93%) Data Protection Act
7 1 (0.93%) Computer Science
7 1 (0.93%) Visualisation
7 1 (0.93%) Fixed Income
7 1 (0.93%) Grid Computing
Operating Systems
1 84 (77.78%) Windows
2 49 (45.37%) Windows Server 2008
3 32 (29.63%) Windows Server 2003
4 24 (22.22%) Windows Server 2012
5 23 (21.30%) Linux
6 22 (20.37%) Windows 7
7 15 (13.89%) Windows XP
8 11 (10.19%) Windows 8
9 8 (7.41%) UNIX
9 8 (7.41%) Android
10 5 (4.63%) Mac OS
11 4 (3.70%) Apple iOS
12 3 (2.78%) CentOS
13 2 (1.85%) Red Hat Enterprise Linux
14 1 (0.93%) Ubuntu
14 1 (0.93%) Mac OS X
Processes & Methodologies
1 34 (31.48%) ITIL
2 13 (12.04%) Change Management
3 9 (8.33%) Migration
4 6 (5.56%) Security Management
5 5 (4.63%) Service Management
6 4 (3.70%) ITSM
6 4 (3.70%) Configuration Management
6 4 (3.70%) Information Security
6 4 (3.70%) Problem Management
6 4 (3.70%) ITIL V3
6 4 (3.70%) Network Monitoring
7 3 (2.78%) Release Management
7 3 (2.78%) SIEM
7 3 (2.78%) Asset Management
7 3 (2.78%) Service Delivery
8 2 (1.85%) Disaster Recovery
8 2 (1.85%) Data Protection
8 2 (1.85%) Network Management
8 2 (1.85%) Business Continuity
9 1 (0.93%) ITIL V2
Programming Languages
1 26 (24.07%) SQL
2 13 (12.04%) PowerShell
3 6 (5.56%) Java
4 2 (1.85%) C
4 2 (1.85%) VBScript
5 1 (0.93%) VB
5 1 (0.93%) VBA
5 1 (0.93%) Python
5 1 (0.93%) Shell Script
5 1 (0.93%) MATLAB
5 1 (0.93%) C#
5 1 (0.93%) Perl
5 1 (0.93%) Bash Shell
5 1 (0.93%) T-SQL
Qualifications
1 47 (43.52%) Microsoft Certification
2 33 (30.56%) MCSE
3 25 (23.15%) Cisco Certification
4 19 (17.59%) CCNA
5 18 (16.67%) MCSA
6 17 (15.74%) MCITP
7 16 (14.81%) VMware Certified Professional (VCP)
8 10 (9.26%) Degree
9 8 (7.41%) Citrix Certification
10 7 (6.48%) CCA
10 7 (6.48%) A+ Certification
10 7 (6.48%) MCTS
11 6 (5.56%) CCAA
12 4 (3.70%) MCP
13 1 (0.93%) CCEA
13 1 (0.93%) CCNP
13 1 (0.93%) ITIL Certification
13 1 (0.93%) VERITAS Certified Professional (VCP)
13 1 (0.93%) VCP4
13 1 (0.93%) JNCIA
Quality Assurance & Compliance
1 5 (4.63%) SLA
2 3 (2.78%) ISO 9001
3 1 (0.93%) Solvency II
System Software
1 63 (58.33%) Active Directory
2 27 (25.00%) VMware Infrastructure
3 19 (17.59%) XenApp
4 14 (12.96%) vSphere
5 10 (9.26%) VMware ESX
6 8 (7.41%) Hyper-V
7 6 (5.56%) XenDesktop
7 6 (5.56%) Citrix Presentation Server
8 5 (4.63%) VMware ESXi
9 4 (3.70%) Microsoft App-V
9 4 (3.70%) ISA Server
10 3 (2.78%) XenServer
11 2 (1.85%) ProxySG
12 1 (0.93%) NFS
12 1 (0.93%) Samba
12 1 (0.93%) Terminal Services
12 1 (0.93%) Forefront TMG
12 1 (0.93%) UAG
Systems Management
1 35 (32.41%) SCCM
2 14 (12.96%) SCOM
3 6 (5.56%) WSUS
4 3 (2.78%) Symantec Enterprise Vault
5 2 (1.85%) Backup Exec
5 2 (1.85%) WMI
5 2 (1.85%) SCOrch
5 2 (1.85%) Tivoli
5 2 (1.85%) Norton AntiVirus
5 2 (1.85%) MAILsweeper
6 1 (0.93%) NetBackup
6 1 (0.93%) SCVMM
6 1 (0.93%) HP SIM
6 1 (0.93%) Puppet
6 1 (0.93%) Forefront Identity Manager
6 1 (0.93%) SCSM
6 1 (0.93%) DatAdvantage
6 1 (0.93%) Symantec Endpoint Protection
Vendors
1 60 (55.56%) VMware
2 50 (46.30%) Microsoft
3 35 (32.41%) Cisco
4 29 (26.85%) Citrix
5 8 (7.41%) Juniper
5 8 (7.41%) Oracle
6 7 (6.48%) Symantec
7 6 (5.56%) Apple
8 5 (4.63%) HP
9 4 (3.70%) Bloomberg
9 4 (3.70%) Fidessa
9 4 (3.70%) Remedy
9 4 (3.70%) Mitel
10 3 (2.78%) BMC
10 3 (2.78%) Salesforce.com
10 3 (2.78%) Dell
11 2 (1.85%) Lotus
11 2 (1.85%) Red Hat
11 2 (1.85%) Blue Coat
11 2 (1.85%) SonicWALL
City, London
Involved Solutions Ltd
Salary: £40000.00 - £45000 per annum + Benefits
Posted: 11 hours ago
City, London
Senitor Associates
Salary: £35000 per annum
Posted: 15 hours ago
City, London
Global Technology Solutions Ltd
Salary: £40000 - £49000 per annum + (package)+o/t+ben+training
Posted: 2 days ago
City, London
Annapurna
Salary: £175 - £225 per day
Posted: 5 days ago
City of London
Applause IT Innovation
Salary: £40000 - £45000 per annum + excellent benefits and training
Posted: 12 days ago
City of London
Applause IT Innovation
Salary: £35000 - £45000 per annum + excellent benefits and training
Posted: 19 days ago
City of London
Deerfoot IT
Salary: £68000 - £70000 per annum + bonus, benefits
Posted: 25 days ago