The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Third Line Support
Rank 245 252 299
Rank change year-on-year
+7 +47
Permanent jobs requiring a 3rd Line Support 27 65 53
As % of all permanent IT jobs located in the City of London 0.38% 0.62% 0.42%
As % of the Job Titles category 0.40% 0.65% 0.45%
Number of salaries quoted 25 61 51
Average salary £32,000 £38,000 £44,000
Average salary % change year-on-year
-15.78% -13.63%
UK excluding London average salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6735 9981 11864
As % of all permanent IT jobs located in the City of London 95.75% 95.12% 94.70%
Number of salaries quoted 6070 8459 9993
Average salary £57,500 £55,000 £52,500
Average salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £34,000 £32,500 £32,000
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 30 April 2016.

3rd Line Support Salary Histogram in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 30 April 2016, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 59 (93.65%) Windows
2 48 (76.19%) VMware
3 35 (55.56%) Microsoft
4 34 (53.97%) Active Directory
5 33 (52.38%) Citrix
6 27 (42.86%) Windows 7
7 25 (39.68%) Microsoft Certification
8 22 (34.92%) Windows Server
8 22 (34.92%) SQL Server
8 22 (34.92%) MS Excel
9 20 (31.75%) XenDesktop
10 19 (30.16%) VMware Infrastructure
11 18 (28.57%) MCSA
12 17 (26.98%) XenApp
13 16 (25.40%) MS Exchange
14 15 (23.81%) LAN
14 15 (23.81%) ITIL
14 15 (23.81%) Symantec
14 15 (23.81%) SAN
14 15 (23.81%) Clustering
14 15 (23.81%) LANDesk
14 15 (23.81%) Problem Management
15 14 (22.22%) Firewall
16 13 (20.63%) Legal
16 13 (20.63%) Service Management
16 13 (20.63%) Blackberry
16 13 (20.63%) IIS
16 13 (20.63%) MCSE
16 13 (20.63%) Analytical Skills
16 13 (20.63%) AirWatch

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 30 April 2016, IT jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (25.40%) MS Exchange
2 13 (20.63%) IIS
3 5 (7.94%) Exchange Server 2010
3 5 (7.94%) Exchange Server 2013
4 4 (6.35%) SharePoint
5 3 (4.76%) Exchange Server 2003
5 3 (4.76%) Skype for Business
6 2 (3.17%) Blackberry Enterprise Server
6 2 (3.17%) JBoss
6 2 (3.17%) Tomcat
7 1 (1.59%) SharePoint 2013
Applications
1 22 (34.92%) MS Excel
2 10 (15.87%) MS Office
Business Applications
1 2 (3.17%) Cognos Planning
1 2 (3.17%) ResourceLink
1 2 (3.17%) Unit4 Business World
Cloud Services
1 5 (7.94%) Office 365
2 1 (1.59%) Microsoft Azure
2 1 (1.59%) Mimecast
2 1 (1.59%) SaaS
Communications & Networking
1 15 (23.81%) LAN
1 15 (23.81%) SAN
2 14 (22.22%) Firewall
3 8 (12.70%) Cisco ASA
4 7 (11.11%) VoIP
4 7 (11.11%) VPN
4 7 (11.11%) WAN
5 6 (9.52%) DNS
5 6 (9.52%) VLAN
6 5 (7.94%) DMZ
6 5 (7.94%) SSL
6 5 (7.94%) TCP/IP
6 5 (7.94%) WLAN
7 3 (4.76%) DHCP
8 2 (3.17%) FTP
8 2 (3.17%) HTTP
8 2 (3.17%) Internet
8 2 (3.17%) iSCSI
8 2 (3.17%) MPLS
8 2 (3.17%) SMTP
Database & Business Intelligence
1 22 (34.92%) SQL Server
2 2 (3.17%) Cognos Impromptu
2 2 (3.17%) SQL Server 2012
3 1 (1.59%) SQL Server 2005
Development Applications
1 9 (14.29%) ProC
General
1 13 (20.63%) Legal
2 7 (11.11%) Finance
3 5 (7.94%) Advertising
4 3 (4.76%) Law
5 2 (3.17%) Banking
6 1 (1.59%) Back Office
6 1 (1.59%) Games
6 1 (1.59%) Investment Banking
6 1 (1.59%) Retail
Libraries, Frameworks & Software Standards
1 3 (4.76%) WSH
2 1 (1.59%) Software Packaging
Miscellaneous
1 15 (23.81%) Clustering
2 13 (20.63%) Analytical Skills
2 13 (20.63%) Blackberry
3 9 (14.29%) iPhone
4 8 (12.70%) Fat Client
4 8 (12.70%) Thin Client
5 6 (9.52%) Replication
6 4 (6.35%) Performance Metrics
7 3 (4.76%) Data Centre
8 2 (3.17%) User Experience
9 1 (1.59%) Data Protection Act
9 1 (1.59%) Device Driver
9 1 (1.59%) EMC VNX
9 1 (1.59%) iPad
9 1 (1.59%) Smartphone
9 1 (1.59%) Video Conferencing
Operating Systems
1 59 (93.65%) Windows
2 27 (42.86%) Windows 7
3 22 (34.92%) Windows Server
4 11 (17.46%) Windows Server 2008
5 9 (14.29%) Android
5 9 (14.29%) Windows Mobile
6 8 (12.70%) Windows Server 2012
7 6 (9.52%) Windows 8
7 6 (9.52%) Windows Server 2003
8 2 (3.17%) Linux
9 1 (1.59%) Apple iOS
9 1 (1.59%) Windows 10
Processes & Methodologies
1 15 (23.81%) ITIL
1 15 (23.81%) Problem Management
2 13 (20.63%) Service Management
3 12 (19.05%) Change Management
4 10 (15.87%) Migration
5 9 (14.29%) CRM
5 9 (14.29%) Time Management
6 7 (11.11%) ITIL V3
6 7 (11.11%) Service Delivery
7 6 (9.52%) ITSM
8 5 (7.94%) Patch Management
9 4 (6.35%) Project Management
10 3 (4.76%) Data Protection
10 3 (4.76%) E-Commerce
10 3 (4.76%) Network Load Balancing
11 2 (3.17%) Programme Management
12 1 (1.59%) Asset Management
12 1 (1.59%) Data Management
12 1 (1.59%) Disaster Recovery
12 1 (1.59%) Information Security
Programming Languages
1 11 (17.46%) SQL
2 6 (9.52%) PowerShell
3 3 (4.76%) VBScript
Qualifications
1 25 (39.68%) Microsoft Certification
2 18 (28.57%) MCSA
3 13 (20.63%) MCSE
4 10 (15.87%) Citrix Certification
5 5 (7.94%) MCP
6 4 (6.35%) CCNA
6 4 (6.35%) Cisco Certification
6 4 (6.35%) MCITP
7 3 (4.76%) VMware Certified Professional (VCP)
8 2 (3.17%) ITIL Certification
8 2 (3.17%) MCDST
9 1 (1.59%) CCA
9 1 (1.59%) ITIL Foundation Certificate
9 1 (1.59%) Security Cleared
Quality Assurance & Compliance
1 9 (14.29%) SLA
System Software
1 34 (53.97%) Active Directory
2 20 (31.75%) XenDesktop
3 19 (30.16%) VMware Infrastructure
4 17 (26.98%) XenApp
5 10 (15.87%) vSphere
6 9 (14.29%) Terminal Server
7 7 (11.11%) VMware ESX
8 6 (9.52%) XenServer
9 5 (7.94%) Hyper-V
10 2 (3.17%) VMware ESXi
11 1 (1.59%) Terminal Services
11 1 (1.59%) VMware Server
Systems Management
1 13 (20.63%) AirWatch
2 10 (15.87%) SCCM
3 3 (4.76%) SCOM
4 2 (3.17%) Microsoft Data Protection Manager
4 2 (3.17%) SCOrch
4 2 (3.17%) SCSM
4 2 (3.17%) SCVMM
5 1 (1.59%) Backup Exec
5 1 (1.59%) HP SIM
5 1 (1.59%) NetBackup
5 1 (1.59%) Symantec Enterprise Vault
5 1 (1.59%) WSUS
Vendors
1 48 (76.19%) VMware
2 35 (55.56%) Microsoft
3 33 (52.38%) Citrix
4 15 (23.81%) LANDesk
4 15 (23.81%) Symantec
5 12 (19.05%) Cisco
6 7 (11.11%) HP
7 6 (9.52%) Dell
7 6 (9.52%) Veeam
8 5 (7.94%) Brocade
8 5 (7.94%) Extreme Networks
8 5 (7.94%) Juniper
9 3 (4.76%) CommVault
10 2 (3.17%) Avaya
10 2 (3.17%) Cognos
10 2 (3.17%) MobileIron
11 1 (1.59%) NetApp
11 1 (1.59%) RightFax
11 1 (1.59%) SolarWinds
11 1 (1.59%) Veritas
City, London
Dunsdon Rose
Salary: From £30,000 to £40,000 per annum Bonus + Benefits Package
Posted: Yesterday
City, London
Marcus Donald People
Salary: £35000 - £40000 per annum
Posted: 5 days ago
City, London
Franklin Fitch Limited
Salary: From £27,000 to £39,000 per annum
Posted: 5 days ago