The statistics below represent IT jobs advertised across the City of London region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Third Line Support
Rank 228 284 273
Rank change year-on-year
+56 -11
Permanent jobs requiring a 3rd Line Support 26 38 71
As % of all permanent IT jobs located in the City of London 0.42% 0.38% 0.59%
As % of the Job Titles category 0.44% 0.40% 0.62%
Number of salaries quoted 25 37 50
Median salary £38,500 £40,000 £40,000
Median salary % change year-on-year
-3.75% -
90% offered a salary of more than £30,000 £31,000 £27,500
10% offered a salary of more than £60,000 £68,000 £57,500
UK excluding London median salary £35,000 £35,000 £34,175
% change year-on-year
- +2.41%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5924 9406 11518
As % of all permanent IT jobs located in the City of London 95.98% 95.17% 95.35%
Number of salaries quoted 5409 8095 9633
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the City of London region.

3rd Line Support Salary Trend in the City of London

3rd Line Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the City of London region over the 3 months to 25 August 2016.

3rd Line Support Salary Histogram in the City of London

3rd Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 25 August 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 3rd Line Support in the job title.

1 52 (94.55%) Windows
2 38 (69.09%) VMware
3 34 (61.82%) Active Directory
3 34 (61.82%) Citrix
3 34 (61.82%) Windows Server
4 29 (52.73%) Windows 7
5 24 (43.64%) XenDesktop
6 23 (41.82%) Microsoft
7 21 (38.18%) XenApp
8 18 (32.73%) SAN
9 17 (30.91%) Symantec
10 16 (29.09%) MS Exchange
10 16 (29.09%) Legal
10 16 (29.09%) LANDesk
11 15 (27.27%) Windows Server 2008
11 15 (27.27%) AirWatch
11 15 (27.27%) Windows Server 2012
11 15 (27.27%) SQL Server
12 14 (25.45%) Microsoft Certification
12 14 (25.45%) Analytical Skills
13 13 (23.64%) MS Office
13 13 (23.64%) ITIL
13 13 (23.64%) Cisco
14 12 (21.82%) MCSE
14 12 (21.82%) vSphere
15 11 (20.00%) SCCM
15 11 (20.00%) Finance
15 11 (20.00%) WAN
15 11 (20.00%) LAN
16 9 (16.36%) VMware Infrastructure

3rd Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (29.09%) MS Exchange
2 6 (10.91%) SharePoint
3 4 (7.27%) Exchange Server 2010
3 4 (7.27%) Exchange Server 2013
3 4 (7.27%) IIS
3 4 (7.27%) SharePoint 2013
4 2 (3.64%) Blackberry Enterprise Server
4 2 (3.64%) Exchange Server 2003
4 2 (3.64%) SharePoint 2010
4 2 (3.64%) Skype for Business
5 1 (1.82%) Apache
5 1 (1.82%) Exchange Server 2007
5 1 (1.82%) Tomcat
Applications
1 13 (23.64%) MS Office
2 4 (7.27%) MS Excel
3 1 (1.82%) QuarkXPress
Cloud Services
1 4 (7.27%) Office 365
2 3 (5.45%) Mimecast
3 1 (1.82%) Adobe Creative Cloud
3 1 (1.82%) Microsoft Azure
3 1 (1.82%) SaaS
Communications & Networking
1 18 (32.73%) SAN
2 11 (20.00%) LAN
2 11 (20.00%) WAN
3 8 (14.55%) DNS
4 7 (12.73%) DHCP
4 7 (12.73%) Firewall
5 5 (9.09%) Cisco ASA
6 4 (7.27%) VoIP
6 4 (7.27%) VPN
7 3 (5.45%) Internet
7 3 (5.45%) iSCSI
7 3 (5.45%) MPLS
8 2 (3.64%) Ethernet
8 2 (3.64%) Fibre Channel
8 2 (3.64%) Skype
8 2 (3.64%) SNMP
8 2 (3.64%) TCP/IP
8 2 (3.64%) VLAN
9 1 (1.82%) HTTP
9 1 (1.82%) Wireless
Database & Business Intelligence
1 15 (27.27%) SQL Server
2 5 (9.09%) SQL Server 2012
3 2 (3.64%) SQL Server 2008
4 1 (1.82%) SQL Server 2005
General
1 16 (29.09%) Legal
2 11 (20.00%) Finance
3 1 (1.82%) Back Office
3 1 (1.82%) Banking
3 1 (1.82%) Investment Banking
3 1 (1.82%) Marketing
3 1 (1.82%) Retail
3 1 (1.82%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.64%) Oracle Fusion
1 2 (3.64%) WSH
Miscellaneous
1 14 (25.45%) Analytical Skills
2 7 (12.73%) Fat Client
2 7 (12.73%) Thin Client
3 6 (10.91%) Clustering
3 6 (10.91%) Replication
4 4 (7.27%) Performance Metrics
5 3 (5.45%) Computer Science
5 3 (5.45%) EMC VNX
6 2 (3.64%) Blackberry
6 2 (3.64%) Data Centre
6 2 (3.64%) Mathematics
7 1 (1.82%) Device Driver
7 1 (1.82%) Management Information System
7 1 (1.82%) Statistics
7 1 (1.82%) User Experience
Operating Systems
1 52 (94.55%) Windows
2 34 (61.82%) Windows Server
3 29 (52.73%) Windows 7
4 15 (27.27%) Windows Server 2008
4 15 (27.27%) Windows Server 2012
5 8 (14.55%) Windows Server 2003
6 4 (7.27%) Windows 10
7 2 (3.64%) Windows 8
8 1 (1.82%) Mac OS X
8 1 (1.82%) Windows XP
Processes & Methodologies
1 13 (23.64%) ITIL
2 7 (12.73%) Change Management
2 7 (12.73%) Project Management
3 5 (9.09%) ITIL V3
3 5 (9.09%) ITSM
3 5 (9.09%) Service Delivery
4 4 (7.27%) Service Management
5 3 (5.45%) Data Protection
6 2 (3.64%) Disaster Recovery
6 2 (3.64%) Network Load Balancing
6 2 (3.64%) Performance Analysis
6 2 (3.64%) Performance Monitoring
6 2 (3.64%) Problem Management
7 1 (1.82%) Asset Management
7 1 (1.82%) Configuration Management
7 1 (1.82%) Data Management
7 1 (1.82%) Infrastructure Management
7 1 (1.82%) Programme Management
7 1 (1.82%) Stakeholder Management
7 1 (1.82%) Workflow
Programming Languages
1 6 (10.91%) PowerShell
2 5 (9.09%) SQL
3 3 (5.45%) VBScript
4 2 (3.64%) Java
Qualifications
1 14 (25.45%) Microsoft Certification
2 12 (21.82%) MCSE
3 7 (12.73%) MCSA
4 3 (5.45%) Degree
4 3 (5.45%) MCITP
5 2 (3.64%) CCA
5 2 (3.64%) CCNA
5 2 (3.64%) Cisco Certification
5 2 (3.64%) VMware Certified Professional (VCP)
6 1 (1.82%) ACTC
6 1 (1.82%) Citrix Certification
6 1 (1.82%) DV Cleared
6 1 (1.82%) ITIL Certification
6 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 2 (3.64%) SLA
System Software
1 34 (61.82%) Active Directory
2 24 (43.64%) XenDesktop
3 21 (38.18%) XenApp
4 12 (21.82%) vSphere
5 9 (16.36%) VMware Infrastructure
6 6 (10.91%) VMware ESXi
7 5 (9.09%) XenServer
8 4 (7.27%) Hyper-V
9 2 (3.64%) Virtual Desktop
9 2 (3.64%) Virtual Machines
9 2 (3.64%) VMware ESX
10 1 (1.82%) Microsoft App-V
10 1 (1.82%) Terminal Services
10 1 (1.82%) VMware Server
Systems Management
1 15 (27.27%) AirWatch
2 11 (20.00%) SCCM
3 6 (10.91%) WSUS
4 4 (7.27%) SCOM
5 3 (5.45%) Microsoft Data Protection Manager
6 2 (3.64%) Backup Exec
6 2 (3.64%) Microsoft Clustering
6 2 (3.64%) NetBackup
6 2 (3.64%) SCVMM
7 1 (1.82%) Casper Suite
7 1 (1.82%) HP SIM
7 1 (1.82%) Netcool
7 1 (1.82%) Norton AntiVirus
7 1 (1.82%) OpenView Configuration Management
7 1 (1.82%) SCOrch
7 1 (1.82%) SCSM
7 1 (1.82%) Symantec Enterprise Vault
7 1 (1.82%) Sysprep
7 1 (1.82%) ThinApp
Vendors
1 38 (69.09%) VMware
2 34 (61.82%) Citrix
3 23 (41.82%) Microsoft
4 17 (30.91%) Symantec
5 16 (29.09%) LANDesk
6 13 (23.64%) Cisco
7 8 (14.55%) EMC
7 8 (14.55%) HP
8 6 (10.91%) Dell
8 6 (10.91%) Veeam
9 3 (5.45%) Mitel
9 3 (5.45%) Oracle
10 2 (3.64%) arcserve
10 2 (3.64%) Bloomberg
10 2 (3.64%) CommVault
10 2 (3.64%) Reuters
10 2 (3.64%) Veritas
11 1 (1.82%) Apple
11 1 (1.82%) Intel Security
11 1 (1.82%) NetApp
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Salary: £42000 - £45000 per annum
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