The table below looks at the statistics for Contact Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Contact Management
Rank 309 - 322
Rank change year-on-year
- 0
Permanent jobs citing Contact Management 2 0 3
As % of all permanent IT jobs located in the City of London 0.021% - 0.025%
As % of the Processes & Methodologies category 0.024% - 0.031%
Number of salaries quoted 2 0 3
Average salary £73,750 - £61,500
UK excluding London average salary £52,500 £150,000 £37,500
% change year-on-year
-65.00% +300.00%
Contact Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8286 9742 9775
As % of all permanent IT jobs located in the City of London 85.01% 83.04% 82.66%
Number of salaries quoted 7096 8091 8617
Average salary £60,000 £55,000 £55,000
Average salary % change year-on-year
+9.09% -
90% offered a salary of more than £39,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Contact Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the City of London

Contact Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the City of London region.

Contact Management Salary Trend in the City of London

Contact Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Contact Management across the City of London region over the 3 months to 31 August 2015.

Contact Management Salary Histogram in the City of London

Contact Management
Top 30 Related IT Skills in the City of London

For the 6 months to 31 August 2015, IT jobs across the City of London region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 2 (66.67%) J2EE
1 2 (66.67%) Java
2 1 (33.33%) JavaScript
2 1 (33.33%) HTML
2 1 (33.33%) MS Office
2 1 (33.33%) CSS
2 1 (33.33%) JSP
2 1 (33.33%) Struts
2 1 (33.33%) Web Services
2 1 (33.33%) XML
2 1 (33.33%) Windows
2 1 (33.33%) OO
2 1 (33.33%) Python
2 1 (33.33%) CRM
2 1 (33.33%) SLA
2 1 (33.33%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) Citrix
2 1 (33.33%) Mac OS X
2 1 (33.33%) Systems Management Server (SMS)
2 1 (33.33%) Service Delivery
2 1 (33.33%) Change Management
2 1 (33.33%) Disaster Recovery
2 1 (33.33%) Management Information System
2 1 (33.33%) MVC
2 1 (33.33%) Telecoms
2 1 (33.33%) Finance
2 1 (33.33%) Law
2 1 (33.33%) Legal
2 1 (33.33%) Migration

Contact Management
Top Related IT Skills in the City of London by Category

For the 6 months to 31 August 2015, IT jobs across the City of London region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) Alfresco
Applications
1 1 (33.33%) MS Office
Cloud Services
1 1 (33.33%) Cloud Computing
1 1 (33.33%) Office 365
General
1 1 (33.33%) Telecoms
1 1 (33.33%) Finance
1 1 (33.33%) Law
1 1 (33.33%) Legal
1 1 (33.33%) Billing
Job Titles
1 1 (33.33%) Junior
1 1 (33.33%) Consultant
1 1 (33.33%) Programmer
1 1 (33.33%) Applications Manager
1 1 (33.33%) Junior Programmer
Libraries, Frameworks & Software Standards
1 2 (66.67%) J2EE
2 1 (33.33%) CSS
2 1 (33.33%) JSP
2 1 (33.33%) Struts
2 1 (33.33%) Web Services
2 1 (33.33%) XML
2 1 (33.33%) Hibernate
2 1 (33.33%) Spring
2 1 (33.33%) JSF
2 1 (33.33%) Ajax
2 1 (33.33%) JSON
2 1 (33.33%) YUI
2 1 (33.33%) jQuery
2 1 (33.33%) HTML5
2 1 (33.33%) MyBatis
2 1 (33.33%) HTML
Miscellaneous
1 1 (33.33%) Management Information System
1 1 (33.33%) Smartphone
1 1 (33.33%) Computer Science
1 1 (33.33%) Mobile App
1 1 (33.33%) Analytical Skills
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Mac OS X
1 1 (33.33%) Android
1 1 (33.33%) Windows Server 2008
1 1 (33.33%) Windows 7
1 1 (33.33%) Apple iOS
1 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 1 (33.33%) OO
1 1 (33.33%) CRM
1 1 (33.33%) Service Delivery
1 1 (33.33%) Change Management
1 1 (33.33%) Disaster Recovery
1 1 (33.33%) MVC
1 1 (33.33%) Migration
1 1 (33.33%) Business Continuity
1 1 (33.33%) Agile Software Development
1 1 (33.33%) Data Management
1 1 (33.33%) Network Design
1 1 (33.33%) Knowledge Management
1 1 (33.33%) Performance Management
1 1 (33.33%) Continuous Improvement
1 1 (33.33%) Root Cause Analysis
1 1 (33.33%) Mobile Application Development
1 1 (33.33%) Android Development
1 1 (33.33%) iOS Development
1 1 (33.33%) SDLC
Programming Languages
1 2 (66.67%) Java
2 1 (33.33%) JavaScript
2 1 (33.33%) Python
2 1 (33.33%) PowerShell
Qualifications
1 1 (33.33%) Degree
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) VMware Infrastructure
Systems Management
1 1 (33.33%) Systems Management Server (SMS)
1 1 (33.33%) SCCM
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) Citrix
1 1 (33.33%) VMware
1 1 (33.33%) AppSense
1 1 (33.33%) ServiceNow