The first table below looks at the demand for the Customer Support Engineer role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Engineer in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Customer Support Engineer
Rank 322 321 333
Rank change year-on-year
-1 +12
Permanent jobs requiring a Customer Support Engineer 1 2 3
As % of all permanent IT jobs located in the City of London 0.008% 0.015% 0.019%
As % of the Job Titles category 0.009% 0.016% 0.020%
Number of salaries quoted 1 2 3
Average salary £40,000 £26,500 £27,500
Average salary % change year-on-year
+50.94% -3.63%
UK excluding London average salary £21,000 £36,500 £32,500
% change year-on-year
-42.46% +12.30%
All Job Titles
City of London
Permanent IT job ads with a match in the
Job Titles category
11163 12316 14730
As % of all permanent IT jobs located in the City of London 92.96% 93.51% 93.29%
Number of salaries quoted 9631 11241 13261
Average salary £52,500 £53,000 £55,000
Average salary % change year-on-year
-0.94% -3.63%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £85,000 £80,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Customer Support Engineer
London

Customer Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Engineer across the City of London region as a proportion of the total demand within the Job Titles category.

City of London Customer Support Engineer Jobs Demand Trend

Customer Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the City of London region.

City of London Customer Support Engineer Salary Trend

Customer Support Engineer
Top 23 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the City of London region that cited Customer Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title.

1 1 (100.00%) SQL
1 1 (100.00%) Windows
1 1 (100.00%) MCSE
1 1 (100.00%) MCSA
1 1 (100.00%) MS Excel
1 1 (100.00%) PBX
1 1 (100.00%) VoIP
1 1 (100.00%) SLA
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Avaya
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Back Office
1 1 (100.00%) Telecoms
1 1 (100.00%) Finance
1 1 (100.00%) VMware
1 1 (100.00%) MCITP
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Capacity Planning
1 1 (100.00%) Change Control
1 1 (100.00%) CyberTech

Customer Support Engineer
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the City of London region that cited Customer Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Excel
Communications & Networking
1 1 (100.00%) PBX
1 1 (100.00%) VoIP
General
1 1 (100.00%) Back Office
1 1 (100.00%) Telecoms
1 1 (100.00%) Finance
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Windows Server 2008
Processes & Methodologies
1 1 (100.00%) Capacity Planning
1 1 (100.00%) Change Control
Programming Languages
1 1 (100.00%) SQL
Qualifications
1 1 (100.00%) MCSE
1 1 (100.00%) MCSA
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) MCITP
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Avaya
1 1 (100.00%) VMware
1 1 (100.00%) CyberTech