The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 287 284 254
Rank change year-on-year
-3 -30
Permanent jobs requiring a Help Desk Analyst 22 22 55
As % of all permanent IT jobs located in the City of London 0.21% 0.21% 0.50%
As % of the Job Titles category 0.23% 0.23% 0.53%
Number of salaries quoted 22 22 54
Average salary £21,500 £28,000 £27,500
Average salary % change year-on-year
-23.21% +1.81%
90% offered a salary of more than £18,100 £21,550 £22,650
10% offered a salary of more than £31,500 £34,750 £33,200
UK excluding London average salary £20,000 £21,000 £20,000
% change year-on-year
-4.76% +5.00%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9575 9766 10349
As % of all permanent IT jobs located in the City of London 93.44% 92.91% 94.12%
Number of salaries quoted 8356 8351 9325
Average salary £55,000 £55,000 £51,000
Average salary % change year-on-year
- +7.84%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 26 January 2015.

Help Desk Analyst Salary Histogram in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 26 January 2015, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 28 (75.68%) Windows
2 27 (72.97%) MS Office
3 26 (70.27%) Microsoft
4 15 (40.54%) MS Excel
5 14 (37.84%) Active Directory
6 13 (35.14%) Windows 7
7 12 (32.43%) Law
8 11 (29.73%) Legal
8 11 (29.73%) Windows XP
9 7 (18.92%) Citrix
10 6 (16.22%) Blackberry
10 6 (16.22%) Finance
11 5 (13.51%) Degree
11 5 (13.51%) MOS
11 5 (13.51%) MS PowerPoint
12 4 (10.81%) MS Exchange
12 4 (10.81%) ITIL
12 4 (10.81%) Windows 8
13 3 (8.11%) Windows Server 2008
13 3 (8.11%) Apple
13 3 (8.11%) Windows Server 2003
14 2 (5.41%) Microsoft Certification
14 2 (5.41%) Avaya
14 2 (5.41%) Veritas
14 2 (5.41%) DHCP
14 2 (5.41%) TCP/IP
14 2 (5.41%) VPN
14 2 (5.41%) DNS
14 2 (5.41%) UNIX
14 2 (5.41%) SQL

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 26 January 2015, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.81%) MS Exchange
2 2 (5.41%) WorkSite
3 1 (2.70%) Exchange Server 2010
3 1 (2.70%) Exchange Server 2013
3 1 (2.70%) IBM Notes
Applications
1 27 (72.97%) MS Office
2 15 (40.54%) MS Excel
3 5 (13.51%) MS PowerPoint
Business Applications
1 1 (2.70%) assyst
Communications & Networking
1 2 (5.41%) DHCP
1 2 (5.41%) TCP/IP
1 2 (5.41%) VPN
1 2 (5.41%) DNS
1 2 (5.41%) IP Telephony
2 1 (2.70%) VoIP
Database & Business Intelligence
1 1 (2.70%) SQL Server
General
1 12 (32.43%) Law
2 11 (29.73%) Legal
3 6 (16.22%) Finance
4 2 (5.41%) Banking
5 1 (2.70%) Investment Banking
5 1 (2.70%) Mandarin Language
5 1 (2.70%) Front Office
Libraries, Frameworks & Software Standards
1 1 (2.70%) COM
Miscellaneous
1 6 (16.22%) Blackberry
2 2 (5.41%) Management Information System
2 2 (5.41%) Statistics
2 2 (5.41%) Computer Science
3 1 (2.70%) Video Conferencing
3 1 (2.70%) Mobile Computing
3 1 (2.70%) Analytical Skills
3 1 (2.70%) Mathematics
Operating Systems
1 28 (75.68%) Windows
2 13 (35.14%) Windows 7
3 11 (29.73%) Windows XP
4 4 (10.81%) Windows 8
5 3 (8.11%) Windows Server 2008
5 3 (8.11%) Windows Server 2003
6 2 (5.41%) UNIX
7 1 (2.70%) Windows Server 2012
7 1 (2.70%) Android
Processes & Methodologies
1 4 (10.81%) ITIL
2 2 (5.41%) CRM
2 2 (5.41%) Incident Management
2 2 (5.41%) Fault Management
3 1 (2.70%) Continuous Improvement
3 1 (2.70%) Project Management
3 1 (2.70%) Service Management
3 1 (2.70%) Service Delivery
3 1 (2.70%) Document Management
Programming Languages
1 2 (5.41%) SQL
2 1 (2.70%) C
Qualifications
1 5 (13.51%) MOS
1 5 (13.51%) Degree
2 2 (5.41%) Microsoft Certification
3 1 (2.70%) MCSE
3 1 (2.70%) MCSA
Quality Assurance & Compliance
1 1 (2.70%) QA
System Software
1 14 (37.84%) Active Directory
Systems Management
1 2 (5.41%) Backup Exec
Vendors
1 26 (70.27%) Microsoft
2 7 (18.92%) Citrix
3 3 (8.11%) Apple
4 2 (5.41%) Avaya
4 2 (5.41%) Veritas
4 2 (5.41%) Intel
5 1 (2.70%) IBM
5 1 (2.70%) HP
5 1 (2.70%) Compaq
5 1 (2.70%) Lotus
5 1 (2.70%) Reuters
5 1 (2.70%) Bloomberg
5 1 (2.70%) VMware
City, London
Involved Solutions Ltd
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 3 days ago
City, London
Coal IT Services
Salary: From £20,000 to £24,000 per annum + Excellent Benefits
Posted: 3 days ago