The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 315 306 300
Rank change year-on-year
-9 -6
Permanent jobs requiring a Help Desk Analyst 21 21 29
As % of all permanent IT jobs located in the City of London 0.17% 0.18% 0.22%
As % of the Job Titles category 0.19% 0.19% 0.24%
Number of salaries quoted 19 18 28
Average salary £29,000 £24,750 £24,875
Average salary % change year-on-year
+17.17% -0.50%
90% offered a salary of more than £21,500 £21,500 £17,925
10% offered a salary of more than £35,100 £32,500 £32,500
UK excluding London average salary £20,500 £19,000 £21,000
% change year-on-year
+7.89% -9.52%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11323 11126 12138
As % of all permanent IT jobs located in the City of London 92.22% 93.35% 93.94%
Number of salaries quoted 9488 9778 11067
Average salary £52,500 £54,000 £55,000
Average salary % change year-on-year
-2.77% -1.81%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Analyst
London

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 1 August 2014.

Help Desk Analyst Salary Histogram in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 1 August 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 41 (87.23%) Windows
2 34 (72.34%) MS Office
3 28 (59.57%) Active Directory
4 26 (55.32%) Windows XP
5 22 (46.81%) MS Excel
6 14 (29.79%) Microsoft
7 13 (27.66%) Windows 7
8 12 (25.53%) SLA
8 12 (25.53%) ITIL
8 12 (25.53%) Law
9 8 (17.02%) Legal
9 8 (17.02%) SQL Server
9 8 (17.02%) MS Exchange
9 8 (17.02%) Blackberry
10 7 (14.89%) TCP/IP
11 6 (12.77%) Citrix
12 5 (10.64%) Finance
12 5 (10.64%) MOS
12 5 (10.64%) WorkSite
13 4 (8.51%) Telecoms
13 4 (8.51%) SQL
14 3 (6.38%) SC Cleared
14 3 (6.38%) Security Cleared
14 3 (6.38%) Exchange Server 2010
14 3 (6.38%) MCSE
14 3 (6.38%) Microsoft Certification
14 3 (6.38%) ITIL Certification
15 2 (4.26%) Banking
15 2 (4.26%) Asset Management
15 2 (4.26%) MCITP

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 1 August 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (17.02%) MS Exchange
2 5 (10.64%) WorkSite
3 3 (6.38%) Exchange Server 2010
4 2 (4.26%) Exchange Server 2013
5 1 (2.13%) Exchange Server 2007
Applications
1 34 (72.34%) MS Office
2 22 (46.81%) MS Excel
3 1 (2.13%) MS PowerPoint
Business Applications
1 1 (2.13%) SAP Oil and Gas
Cloud Services
1 1 (2.13%) Office 365
Communications & Networking
1 7 (14.89%) TCP/IP
2 1 (2.13%) Firewall
2 1 (2.13%) Internet
Database & Business Intelligence
1 8 (17.02%) SQL Server
General
1 12 (25.53%) Law
2 8 (17.02%) Legal
3 5 (10.64%) Finance
4 4 (8.51%) Telecoms
5 2 (4.26%) Banking
5 2 (4.26%) Marketing
6 1 (2.13%) Financial Institution
6 1 (2.13%) Electronics
6 1 (2.13%) Manufacturing
6 1 (2.13%) Advertising
6 1 (2.13%) Mandarin Language
6 1 (2.13%) Japanese Language
Miscellaneous
1 8 (17.02%) Blackberry
2 2 (4.26%) Video Conferencing
3 1 (2.13%) AS400
3 1 (2.13%) DTV
Operating Systems
1 41 (87.23%) Windows
2 26 (55.32%) Windows XP
3 13 (27.66%) Windows 7
4 1 (2.13%) Mac OS
4 1 (2.13%) Windows Server 2008
4 1 (2.13%) Mac OS X Server
Processes & Methodologies
1 12 (25.53%) ITIL
2 2 (4.26%) Asset Management
2 2 (4.26%) Service Management
2 2 (4.26%) Root Cause Analysis
3 1 (2.13%) ITIL V2
3 1 (2.13%) Business Intelligence
3 1 (2.13%) Programme Management
3 1 (2.13%) Digital Marketing
3 1 (2.13%) Investment Management
3 1 (2.13%) Incident Management
Programming Languages
1 4 (8.51%) SQL
Qualifications
1 5 (10.64%) MOS
2 3 (6.38%) SC Cleared
2 3 (6.38%) Security Cleared
2 3 (6.38%) MCSE
2 3 (6.38%) Microsoft Certification
2 3 (6.38%) ITIL Certification
3 2 (4.26%) MCITP
4 1 (2.13%) MCSA
4 1 (2.13%) Degree
Quality Assurance & Compliance
1 12 (25.53%) SLA
System Software
1 28 (59.57%) Active Directory
2 1 (2.13%) VMware Infrastructure
Vendors
1 14 (29.79%) Microsoft
2 6 (12.77%) Citrix
3 2 (4.26%) VMware
4 1 (2.13%) Apple
4 1 (2.13%) Oracle
4 1 (2.13%) SAP
4 1 (2.13%) Cisco