The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 296 318 319
Rank change year-on-year
+22 +1
Permanent jobs requiring a Help Desk Analyst 12 25 12
As % of all permanent IT jobs located in the City of London 0.12% 0.20% 0.099%
As % of the Job Titles category 0.13% 0.21% 0.11%
Number of salaries quoted 12 23 9
Average salary £27,500 £27,500 £25,500
Average salary % change year-on-year
- +7.84%
90% offered a salary of more than £20,800 £21,100 £22,300
10% offered a salary of more than £31,450 £34,500 £28,500
UK excluding London average salary £21,000 £20,500 £19,500
% change year-on-year
+2.43% +5.12%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9562 11707 11254
As % of all permanent IT jobs located in the City of London 92.24% 92.52% 93.10%
Number of salaries quoted 8248 9892 9769
Average salary £55,000 £53,750 £52,500
Average salary % change year-on-year
+2.32% +2.38%
90% offered a salary of more than £33,500 £32,500 £32,500
10% offered a salary of more than £77,500 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 3 July 2015.

Help Desk Analyst Salary Histogram in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 3 July 2015, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 25 (80.65%) MS Office
2 21 (67.74%) Windows
3 18 (58.06%) Microsoft
4 13 (41.94%) Law
4 13 (41.94%) Active Directory
5 11 (35.48%) Windows XP
6 10 (32.26%) Legal
7 8 (25.81%) MS Excel
8 7 (22.58%) MOS
9 6 (19.35%) Windows 7
9 6 (19.35%) ITIL
9 6 (19.35%) Finance
10 5 (16.13%) Blackberry
11 4 (12.90%) Reuters
11 4 (12.90%) Bloomberg
11 4 (12.90%) MS Exchange
11 4 (12.90%) Degree
12 3 (9.68%) Banking
12 3 (9.68%) SLA
13 2 (6.45%) Citrix
13 2 (6.45%) Avaya
13 2 (6.45%) Risk Management
13 2 (6.45%) Blackberry Enterprise Server
13 2 (6.45%) WorkSite
13 2 (6.45%) Network Security
13 2 (6.45%) Root Cause Analysis
13 2 (6.45%) Analytical Skills
14 1 (3.23%) Portfolio Management
14 1 (3.23%) Video Conferencing
14 1 (3.23%) Reference Data

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 3 July 2015, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.90%) MS Exchange
2 2 (6.45%) Blackberry Enterprise Server
2 2 (6.45%) WorkSite
3 1 (3.23%) IBM Notes
3 1 (3.23%) SharePoint
Applications
1 25 (80.65%) MS Office
2 8 (25.81%) MS Excel
Communications & Networking
1 2 (6.45%) Network Security
2 1 (3.23%) Intranet
2 1 (3.23%) IP Telephony
General
1 13 (41.94%) Law
2 10 (32.26%) Legal
3 6 (19.35%) Finance
4 3 (9.68%) Banking
5 1 (3.23%) Investment Banking
5 1 (3.23%) Front Office
Libraries, Frameworks & Software Standards
1 1 (3.23%) HTML
Miscellaneous
1 5 (16.13%) Blackberry
2 2 (6.45%) Analytical Skills
3 1 (3.23%) Video Conferencing
3 1 (3.23%) Reference Data
3 1 (3.23%) iPhone
Operating Systems
1 21 (67.74%) Windows
2 11 (35.48%) Windows XP
3 6 (19.35%) Windows 7
4 1 (3.23%) Windows Vista
Processes & Methodologies
1 6 (19.35%) ITIL
2 2 (6.45%) Root Cause Analysis
2 2 (6.45%) Risk Management
3 1 (3.23%) Incident Management
3 1 (3.23%) Problem Management
3 1 (3.23%) Release Management
3 1 (3.23%) Portfolio Management
3 1 (3.23%) DNA
Programming Languages
1 1 (3.23%) SQL
Qualifications
1 7 (22.58%) MOS
2 4 (12.90%) Degree
Quality Assurance & Compliance
1 3 (9.68%) SLA
2 1 (3.23%) QA
System Software
1 13 (41.94%) Active Directory
Vendors
1 18 (58.06%) Microsoft
2 4 (12.90%) Reuters
2 4 (12.90%) Bloomberg
3 2 (6.45%) Citrix
3 2 (6.45%) Avaya
4 1 (3.23%) Lotus
4 1 (3.23%) CQG