The statistics below represent IT jobs advertised across the City of London region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Help Desk Analyst
London / City of London
Rank 214 253 299
Rank change year-on-year
+39 +46
Permanent jobs requiring a Help Desk Analyst 12 8 24
As % of all permanent IT jobs located in the City of London 0.24% 0.12% 0.23%
As % of the Job Titles category 0.25% 0.12% 0.24%
Number of salaries quoted 12 7 24
Median salary £29,000 £27,000 £22,500
Median salary % change year-on-year
+7.40% +20.00%
90% offered a salary of more than £23,300 £24,000 £18,300
10% offered a salary of more than £30,000 £29,100 £29,550
UK excluding London median salary £21,000 £21,000 £21,500
% change year-on-year
- -2.32%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4844 6564 9926
As % of all permanent IT jobs located in the City of London 96.40% 95.85% 95.56%
Number of salaries quoted 4437 5852 8528
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £35,000 £35,000 £33,000
10% offered a salary of more than £85,000 £77,500 £82,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 24 February 2017.

Help Desk Analyst Salary Histogram in the City of London

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 24 February 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Help Desk Analyst in the job title.

1 19 (95.00%) Microsoft
2 18 (90.00%) Windows
3 13 (65.00%) MS Office
4 8 (40.00%) Cisco
4 8 (40.00%) Finance
4 8 (40.00%) Windows 7
5 7 (35.00%) Windows Server 2012
5 7 (35.00%) Windows 10
5 7 (35.00%) Degree
5 7 (35.00%) Advertising
5 7 (35.00%) Firewall
5 7 (35.00%) HP
5 7 (35.00%) Dell
6 6 (30.00%) MOS
7 4 (20.00%) Law
7 4 (20.00%) Legal
7 4 (20.00%) Citrix
7 4 (20.00%) ITIL
7 4 (20.00%) MS Excel
7 4 (20.00%) Active Directory
8 3 (15.00%) ITIL Certification
8 3 (15.00%) ITSM
8 3 (15.00%) iManage
9 2 (10.00%) Blackberry
9 2 (10.00%) Apple
9 2 (10.00%) TCP/IP
10 1 (5.00%) SLA
10 1 (5.00%) Adobe
10 1 (5.00%) Microsoft Certification
10 1 (5.00%) SharePoint

Help Desk Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) MS Exchange
1 1 (5.00%) SharePoint
1 1 (5.00%) Skype for Business
Applications
1 13 (65.00%) MS Office
2 4 (20.00%) MS Excel
3 1 (5.00%) Acrobat
3 1 (5.00%) MS PowerPoint
3 1 (5.00%) MS Visio
Cloud Services
1 1 (5.00%) Office 365
Communications & Networking
1 7 (35.00%) Firewall
2 2 (10.00%) TCP/IP
3 1 (5.00%) Internet
3 1 (5.00%) LAN
3 1 (5.00%) VoIP
3 1 (5.00%) WAN
General
1 8 (40.00%) Finance
2 7 (35.00%) Advertising
3 4 (20.00%) Law
3 4 (20.00%) Legal
4 1 (5.00%) Banking
4 1 (5.00%) International Banking
4 1 (5.00%) Telecoms
Miscellaneous
1 2 (10.00%) Blackberry
2 1 (5.00%) Analytical Skills
2 1 (5.00%) Video Conferencing
Operating Systems
1 18 (90.00%) Windows
2 8 (40.00%) Windows 7
3 7 (35.00%) Windows 10
3 7 (35.00%) Windows Server 2012
4 1 (5.00%) Apple iOS
4 1 (5.00%) Windows 8
Processes & Methodologies
1 4 (20.00%) ITIL
2 3 (15.00%) ITSM
3 1 (5.00%) Incident Management
3 1 (5.00%) Root Cause Analysis
3 1 (5.00%) Service Management
Qualifications
1 7 (35.00%) Degree
2 6 (30.00%) MOS
3 3 (15.00%) ITIL Certification
4 1 (5.00%) MCITP
4 1 (5.00%) MCSA
4 1 (5.00%) MCSE
4 1 (5.00%) MCTS
4 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 4 (20.00%) Active Directory
2 1 (5.00%) VMware Infrastructure
Systems Management
1 1 (5.00%) Backup Exec
1 1 (5.00%) CA Spectrum
1 1 (5.00%) Nagios
1 1 (5.00%) NetBackup
1 1 (5.00%) Norton AntiVirus
1 1 (5.00%) SCCM
1 1 (5.00%) SCOM
1 1 (5.00%) WSUS
Vendors
1 19 (95.00%) Microsoft
2 8 (40.00%) Cisco
3 7 (35.00%) Dell
3 7 (35.00%) HP
4 4 (20.00%) Citrix
5 3 (15.00%) iManage
6 2 (10.00%) Apple
7 1 (5.00%) Adobe
7 1 (5.00%) BT
7 1 (5.00%) CA
7 1 (5.00%) CheckPoint
7 1 (5.00%) Intel Security
7 1 (5.00%) Interwoven
7 1 (5.00%) Symantec
7 1 (5.00%) VMware
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: 5 days ago