City of London Helpdesk Analyst Jobs

This section looks at the demand for the Helpdesk Analyst role in IT jobs within the City of London region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Help Desk Analyst
Location Aberdeen Abingdon Andover Banbury Barking Basildon Basingstoke Bath Batley Bedford Bedfordshire Berkhamsted Berkshire Birmingham Blackburn Bolton Bournemouth Bracknell Bradford Bridgend Brighton Bristol Bromley Buckinghamshire Burgess Hill Burnley Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Cheshire City of London Clapham Colchester County Armagh Coventry Crawley Crewe Croydon Cumbria Darlington Derby Derbyshire Devon Docklands, London Dorset Dunbartonshire Durham East Midlands East of England East Sussex Eastleigh Edinburgh Enfield England Epsom Essex Exeter Farnborough Farnham Folkestone Gatwick Glasgow Gloucester Gloucestershire Guildford Halifax Hampshire Harlow Harrogate Harrow Hendon Hertford Hertfordshire High Wycombe Highlands Hoddesdon Hounslow Huddersfield Huntingdon Inverness Ipswich Kent Lancashire Leatherhead Leeds Leicester Leicestershire Leighton Buzzard Letchworth Lincolnshire Linlithgow Liverpool Livingston London Loughborough Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Orpington Oxford Oxfordshire Peterborough Plymouth Portsmouth Preston Reading Redditch Renfrew Renfrewshire Romford Rugby Salisbury Scotland Sheffield Shropshire Sidcup Slough Somerset South East South Wales South West South Yorkshire Southampton Spalding St Albans Staffordshire Stevenage Stockport Street Suffolk Surrey Swindon Tadworth Teddington Telford Thame Tring Trowbridge Tunbridge Wells Tyne and Wear Uckfield UK Uxbridge Wales Walsall Warrington Warwickshire Watford Welwyn Garden City West Lothian West Midlands West Sussex West Yorkshire Wetherby Weybridge Whyteleafe Wigan Wiltshire Wimbledon Winchester Windsor Witney Woking Wokingham Wolverhampton Worcestershire Worthing York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	221	225
Rank change on same period last year	+4
Matching permanent IT job ads	152	126
As % of all UK permanent IT job ads sampled	0.080 %	0.052 %
As % of the category below	0.819 %	0.664 %
Salaries quoted	139	107
Average minimum salary	£23,633	£25,944
Average salary	£25,162	£27,196
% change on same period last year	-7.48 %
Average maximum salary	£26,691	£28,449
UK excluding London average salary	£20,434	£19,733
% change on same period last year	+3.55 %
Job Titles City of London
Matching permanent IT job ads	18551	18986
As % of all UK permanent IT job ads sampled	9.793 %	7.775 %
Salaries quoted	15741	14400
Average minimum salary	£47,742	£52,370
Average salary	£52,480	£56,940
% change on same period last year	-7.83 %
Average maximum salary	£57,217	£61,510
UK excluding London average salary	£38,197	£39,483
% change on same period last year	-3.25 %
Helpdesk Analyst London

Helpdesk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Analyst across the City of London region as a proportion of the total demand within the Job Titles category.

Helpdesk Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Analyst across the City of London region.

Helpdesk Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Analyst across the City of London region over the 3 months to 25 July 2008.

Helpdesk Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the City of London region that cited Helpdesk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Analyst in their job title.

1 180 (60.00 %) Windows 2 138 (46.00 %) MS Office 3 103 (34.33 %) Active Directory 4 101 (33.67 %) Finance 5 94 (31.33 %) Windows XP 6 90 (30.00 %) Legal 7 85 (28.33 %) Law 8 61 (20.33 %) Microsoft 9 58 (19.33 %) Blackberry 10 57 (19.00 %) Banking 10 57 (19.00 %) MS Excel 11 52 (17.33 %) MS Exchange 12 51 (17.00 %) Windows 2000 13 40 (13.33 %) PDA 14 33 (11.00 %) Interwoven

15 32 (10.67 %) Exchange Server 2003 16 25 (8.333 %) WorkSite 16 25 (8.333 %) MOS 16 25 (8.333 %) Microsoft Certification 17 21 (7.000 %) Document Management 18 20 (6.667 %) Citrix 18 20 (6.667 %) ITIL 18 20 (6.667 %) Mathematics 19 19 (6.333 %) C 19 19 (6.333 %) Education 20 17 (5.667 %) MCP 21 16 (5.333 %) HP 21 16 (5.333 %) Degree 22 15 (5.000 %) SLA 22 15 (5.000 %) UNIX

Helpdesk Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the City of London region that cited Helpdesk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 2 (0.667 %) HTML 2 1 (0.333 %) ASP 2 1 (0.333 %) CSS 2 1 (0.333 %) XML	Application Platforms 1 52 (17.33 %) MS Exchange 2 32 (10.67 %) Exchange Server 2003 3 25 (8.333 %) WorkSite 4 9 (3.000 %) Lotus Notes 5 7 (2.333 %) Exchange Server 2000 6 2 (0.667 %) SharePoint 7 1 (0.333 %) GroupWise 7 1 (0.333 %) Blackberry Enterprise Server 7 1 (0.333 %) Exchange Server 2007
Applications 1 138 (46.00 %) MS Office 2 57 (19.00 %) MS Excel 3 15 (5.000 %) DeltaView 4 8 (2.667 %) Acrobat 5 6 (2.000 %) MS PowerPoint 6 1 (0.333 %) CA Clarity	Communications & Networking 1 12 (4.000 %) VPN 2 6 (2.000 %) Internet 3 5 (1.667 %) Firewall 4 2 (0.667 %) DNS 4 2 (0.667 %) TCP/IP 4 2 (0.667 %) Intranet 5 1 (0.333 %) DHCP 5 1 (0.333 %) SAN 5 1 (0.333 %) Wireless 5 1 (0.333 %) Cisco PIX
Database & Business Intelligence 1 7 (2.333 %) SQL Server 2 6 (2.000 %) SQL Server 2000 3 1 (0.333 %) Informix	Development Applications 1 3 (1.000 %) PVCS
General 1 101 (33.67 %) Finance 2 90 (30.00 %) Legal 3 85 (28.33 %) Law 4 57 (19.00 %) Banking 5 19 (6.333 %) Education 6 14 (4.667 %) Pensions 7 13 (4.333 %) Health 8 12 (4.000 %) Investment Banking 9 6 (2.000 %) Financial Institution 10 4 (1.333 %) Back Office 11 3 (1.000 %) Front Office 11 3 (1.000 %) Insurance 12 2 (0.667 %) Telecoms 13 1 (0.333 %) Government 13 1 (0.333 %) Marketing 13 1 (0.333 %) Retail 13 1 (0.333 %) Publishing	Miscellaneous 1 58 (19.33 %) Blackberry 2 40 (13.33 %) PDA 3 20 (6.667 %) Mathematics 4 11 (3.667 %) German Language 5 4 (1.333 %) Derivative 6 3 (1.000 %) Computer Science 7 2 (0.667 %) French Language 7 2 (0.667 %) Foreign Exchange (FX) 8 1 (0.333 %) Italian Language
Operating Systems 1 180 (60.00 %) Windows 2 94 (31.33 %) Windows XP 3 51 (17.00 %) Windows 2000 4 15 (5.000 %) UNIX 5 12 (4.000 %) Windows NT 6 7 (2.333 %) Linux 7 6 (2.000 %) Solaris 8 5 (1.667 %) AIX 9 3 (1.000 %) Windows Server 2003 10 1 (0.333 %) NetWare 10 1 (0.333 %) Mac OS X	Processes & Methodologies 1 21 (7.000 %) Document Management 2 20 (6.667 %) ITIL 3 7 (2.333 %) Asset Management 4 5 (1.667 %) Practice Management 5 4 (1.333 %) Service Delivery 6 3 (1.000 %) Incident Management 6 3 (1.000 %) Security Cleared 6 3 (1.000 %) Investment Management 7 1 (0.333 %) Computer Security 7 1 (0.333 %) Risk Analysis 7 1 (0.333 %) Information Security 7 1 (0.333 %) Change Management 7 1 (0.333 %) Workflow 7 1 (0.333 %) Project Management 7 1 (0.333 %) Service Management
Programming Languages 1 19 (6.333 %) C 2 12 (4.000 %) SQL 3 5 (1.667 %) Transact-SQL 3 5 (1.667 %) PL/SQL	Qualifications 1 25 (8.333 %) Microsoft Certification 1 25 (8.333 %) MOS 2 17 (5.667 %) MCP 3 16 (5.333 %) Degree 4 14 (4.667 %) MCSE 5 4 (1.333 %) A+ Certification 6 3 (1.000 %) Network+ Certification 7 2 (0.667 %) ITIL Certification 7 2 (0.667 %) CCNA 7 2 (0.667 %) Cisco Certification 7 2 (0.667 %) HND 8 1 (0.333 %) GNVQ
Quality Assurance & Compliance 1 15 (5.000 %) SLA 2 7 (2.333 %) QA	System Software 1 103 (34.33 %) Active Directory 2 2 (0.667 %) Backup Exec 3 1 (0.333 %) Terminal Services 3 1 (0.333 %) ISA Server
Systems Management 1 2 (0.667 %) Norton AntiVirus 1 2 (0.667 %) ServiceCenter	Vendors 1 61 (20.33 %) Microsoft 2 33 (11.00 %) Interwoven 3 20 (6.667 %) Citrix 4 16 (5.333 %) HP 5 9 (3.000 %) Novell 5 9 (3.000 %) Lotus 6 8 (2.667 %) Reuters 6 8 (2.667 %) Bloomberg 6 8 (2.667 %) Dell 6 8 (2.667 %) Adobe 6 8 (2.667 %) Cisco 7 7 (2.333 %) Remedy 8 6 (2.000 %) Oracle 9 5 (1.667 %) Patsystems 9 5 (1.667 %) GL TRADE 10 4 (1.333 %) Peregrine 11 3 (1.000 %) NYFIX 11 3 (1.000 %) EasyScreen 11 3 (1.000 %) ION Trading 11 3 (1.000 %) FFastFill