The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 293 301 267
Rank change year-on-year
+8 -34
Permanent jobs requiring a Help Desk Analyst 21 25 59
As % of all permanent IT jobs located in the City of London 0.20% 0.22% 0.51%
As % of the Job Titles category 0.21% 0.23% 0.54%
Number of salaries quoted 21 25 56
Average salary £22,500 £28,000 £27,400
Average salary % change year-on-year
-19.64% +2.18%
90% offered a salary of more than £19,000 £22,200 £22,500
10% offered a salary of more than £31,500 £32,500 £32,500
UK excluding London average salary £20,500 £21,000 £19,500
% change year-on-year
-2.38% +7.69%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10077 10771 10831
As % of all permanent IT jobs located in the City of London 93.59% 92.94% 94.31%
Number of salaries quoted 8819 9263 9820
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 24 December 2014.

Help Desk Analyst Salary Histogram in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 24 December 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 28 (80.00%) Windows
2 26 (74.29%) MS Office
3 23 (65.71%) Microsoft
4 17 (48.57%) Active Directory
5 15 (42.86%) MS Excel
6 14 (40.00%) Windows 7
7 12 (34.29%) Legal
8 11 (31.43%) Law
9 9 (25.71%) Windows XP
10 7 (20.00%) Citrix
10 7 (20.00%) Blackberry
10 7 (20.00%) Finance
11 6 (17.14%) MS Exchange
12 5 (14.29%) Degree
13 4 (11.43%) ITIL
13 4 (11.43%) MS PowerPoint
13 4 (11.43%) Windows 8
14 3 (8.57%) Apple
14 3 (8.57%) Windows Server 2003
14 3 (8.57%) MOS
14 3 (8.57%) Windows Server 2008
15 2 (5.71%) UNIX
15 2 (5.71%) DHCP
15 2 (5.71%) TCP/IP
15 2 (5.71%) VPN
15 2 (5.71%) DNS
15 2 (5.71%) Intel
15 2 (5.71%) Microsoft Certification
15 2 (5.71%) Avaya
15 2 (5.71%) Veritas

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 24 December 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (17.14%) MS Exchange
2 2 (5.71%) WorkSite
2 2 (5.71%) Exchange Server 2010
2 2 (5.71%) Exchange Server 2013
3 1 (2.86%) IBM Notes
Applications
1 26 (74.29%) MS Office
2 15 (42.86%) MS Excel
3 4 (11.43%) MS PowerPoint
Business Applications
1 1 (2.86%) assyst
Communications & Networking
1 2 (5.71%) DHCP
1 2 (5.71%) TCP/IP
1 2 (5.71%) VPN
1 2 (5.71%) DNS
1 2 (5.71%) IP Telephony
2 1 (2.86%) VoIP
Database & Business Intelligence
1 1 (2.86%) SQL Server
General
1 12 (34.29%) Legal
2 11 (31.43%) Law
3 7 (20.00%) Finance
4 2 (5.71%) Banking
5 1 (2.86%) Mandarin Language
Libraries, Frameworks & Software Standards
1 1 (2.86%) COM
Miscellaneous
1 7 (20.00%) Blackberry
2 2 (5.71%) Management Information System
2 2 (5.71%) Statistics
2 2 (5.71%) Computer Science
3 1 (2.86%) Video Conferencing
3 1 (2.86%) Mobile Computing
3 1 (2.86%) Analytical Skills
3 1 (2.86%) Mathematics
Operating Systems
1 28 (80.00%) Windows
2 14 (40.00%) Windows 7
3 9 (25.71%) Windows XP
4 4 (11.43%) Windows 8
5 3 (8.57%) Windows Server 2008
5 3 (8.57%) Windows Server 2003
6 2 (5.71%) UNIX
7 1 (2.86%) Windows Server 2012
7 1 (2.86%) Android
Processes & Methodologies
1 4 (11.43%) ITIL
2 2 (5.71%) Incident Management
2 2 (5.71%) Fault Management
3 1 (2.86%) Investment Management
3 1 (2.86%) Continuous Improvement
3 1 (2.86%) CRM
3 1 (2.86%) Project Management
3 1 (2.86%) Service Management
3 1 (2.86%) Service Delivery
3 1 (2.86%) Document Management
Programming Languages
1 1 (2.86%) C
1 1 (2.86%) SQL
Qualifications
1 5 (14.29%) Degree
2 3 (8.57%) MOS
3 2 (5.71%) Microsoft Certification
4 1 (2.86%) MCSE
4 1 (2.86%) MCSA
System Software
1 17 (48.57%) Active Directory
Systems Management
1 2 (5.71%) Backup Exec
Vendors
1 23 (65.71%) Microsoft
2 7 (20.00%) Citrix
3 3 (8.57%) Apple
4 2 (5.71%) Avaya
4 2 (5.71%) Veritas
4 2 (5.71%) Intel
5 1 (2.86%) IBM
5 1 (2.86%) HP
5 1 (2.86%) Compaq
5 1 (2.86%) Lotus
5 1 (2.86%) Reuters
5 1 (2.86%) Bloomberg
5 1 (2.86%) VMware
City of London
iKonnect
Salary: £20000 per annum + benefits
Posted: 13 days ago
City of London
iKonnect
Salary: £20000 per annum
Posted: 13 days ago