The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 298 307 305
Rank change year-on-year
+9 -2
Permanent jobs requiring a Help Desk Analyst 13 22 20
As % of all permanent IT jobs located in the City of London 0.13% 0.19% 0.17%
As % of the Job Titles category 0.14% 0.20% 0.18%
Number of salaries quoted 13 19 19
Average salary £27,500 £30,000 £24,500
Average salary % change year-on-year
-8.33% +22.44%
90% offered a salary of more than £23,400 £22,300 £21,500
10% offered a salary of more than £31,400 £35,100 £32,500
UK excluding London average salary £20,875 £21,250 £18,500
% change year-on-year
-1.76% +14.86%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9057 10869 11026
As % of all permanent IT jobs located in the City of London 92.92% 92.64% 93.24%
Number of salaries quoted 7822 9148 9769
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 31 August 2015, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 22 (70.97%) MS Office
2 17 (54.84%) Windows
3 13 (41.94%) Microsoft
4 12 (38.71%) Legal
5 11 (35.48%) Law
6 9 (29.03%) Active Directory
7 8 (25.81%) MS Excel
7 8 (25.81%) Windows XP
8 7 (22.58%) Finance
9 6 (19.35%) Windows 7
10 5 (16.13%) MOS
11 4 (12.90%) Banking
11 4 (12.90%) ITIL
12 3 (9.68%) MS Exchange
12 3 (9.68%) SLA
12 3 (9.68%) Blackberry
13 2 (6.45%) Risk Management
13 2 (6.45%) Kofax
13 2 (6.45%) Intranet
13 2 (6.45%) Reuters
13 2 (6.45%) Bloomberg
13 2 (6.45%) Document Management
13 2 (6.45%) Degree
13 2 (6.45%) Problem Management
13 2 (6.45%) Release Management
13 2 (6.45%) Root Cause Analysis
13 2 (6.45%) WorkSite
13 2 (6.45%) Data Extraction
13 2 (6.45%) Analytical Skills
13 2 (6.45%) WebEx

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 31 August 2015, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.68%) MS Exchange
2 2 (6.45%) WorkSite
3 1 (3.23%) SharePoint
3 1 (3.23%) Blackberry Enterprise Server
Applications
1 22 (70.97%) MS Office
2 8 (25.81%) MS Excel
Communications & Networking
1 2 (6.45%) Intranet
1 2 (6.45%) WebEx
2 1 (3.23%) Broadband
2 1 (3.23%) Network Security
General
1 12 (38.71%) Legal
2 11 (35.48%) Law
3 7 (22.58%) Finance
4 4 (12.90%) Banking
Libraries, Frameworks & Software Standards
1 1 (3.23%) HTML
Miscellaneous
1 3 (9.68%) Blackberry
2 2 (6.45%) Data Extraction
2 2 (6.45%) Analytical Skills
3 1 (3.23%) iPhone
3 1 (3.23%) Reference Data
Operating Systems
1 17 (54.84%) Windows
2 8 (25.81%) Windows XP
3 6 (19.35%) Windows 7
4 1 (3.23%) Windows Vista
Processes & Methodologies
1 4 (12.90%) ITIL
2 2 (6.45%) Risk Management
2 2 (6.45%) Problem Management
2 2 (6.45%) Release Management
2 2 (6.45%) Document Management
2 2 (6.45%) Root Cause Analysis
3 1 (3.23%) Line Management
3 1 (3.23%) Wealth Management
3 1 (3.23%) Data Protection
3 1 (3.23%) Portfolio Management
3 1 (3.23%) Asset Management
3 1 (3.23%) CRM
3 1 (3.23%) DNA
Qualifications
1 5 (16.13%) MOS
2 2 (6.45%) Degree
Quality Assurance & Compliance
1 3 (9.68%) SLA
System Software
1 9 (29.03%) Active Directory
Vendors
1 13 (41.94%) Microsoft
2 2 (6.45%) Reuters
2 2 (6.45%) Bloomberg
2 2 (6.45%) Kofax
3 1 (3.23%) Avaya
City, London
Networking People
Salary: £30000 - £32000 per annum + Corporate Benefits
Posted: 5 days ago