The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 304 302 315
Rank change year-on-year
-2 +13
Permanent jobs requiring a Help Desk Analyst 22 20 26
As % of all permanent IT jobs located in the City of London 0.19% 0.17% 0.20%
As % of the Job Titles category 0.20% 0.18% 0.22%
Number of salaries quoted 19 19 26
Average salary £30,000 £24,500 £28,750
Average salary % change year-on-year
+22.44% -14.78%
90% offered a salary of more than £22,300 £21,500 £18,000
10% offered a salary of more than £35,100 £32,500 £32,500
UK excluding London average salary £21,250 £18,500 £20,000
% change year-on-year
+14.86% -7.50%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10998 11016 12086
As % of all permanent IT jobs located in the City of London 92.61% 93.13% 93.92%
Number of salaries quoted 9251 9758 11049
Average salary £52,500 £55,000 £55,000
Average salary % change year-on-year
-4.54% -
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 29 August 2014.

Help Desk Analyst Salary Histogram in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 29 August 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 38 (88.37%) Windows
2 31 (72.09%) MS Office
3 27 (62.79%) Active Directory
4 21 (48.84%) Windows XP
5 19 (44.19%) MS Excel
6 15 (34.88%) Microsoft
6 15 (34.88%) Windows 7
7 13 (30.23%) Law
8 11 (25.58%) ITIL
9 10 (23.26%) SLA
10 8 (18.60%) MS Exchange
10 8 (18.60%) Blackberry
10 8 (18.60%) Legal
11 7 (16.28%) Finance
11 7 (16.28%) Citrix
12 6 (13.95%) SQL Server
13 5 (11.63%) WorkSite
13 5 (11.63%) MOS
13 5 (11.63%) TCP/IP
14 4 (9.30%) Microsoft Certification
14 4 (9.30%) Telecoms
15 3 (6.98%) ITIL Certification
15 3 (6.98%) MCSE
15 3 (6.98%) Exchange Server 2010
15 3 (6.98%) Degree
15 3 (6.98%) Windows Server 2008
16 2 (4.65%) Video Conferencing
16 2 (4.65%) Exchange Server 2013
16 2 (4.65%) Root Cause Analysis
16 2 (4.65%) UNIX

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 29 August 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (18.60%) MS Exchange
2 5 (11.63%) WorkSite
3 3 (6.98%) Exchange Server 2010
4 2 (4.65%) Exchange Server 2013
5 1 (2.33%) Exchange Server 2007
Applications
1 31 (72.09%) MS Office
2 19 (44.19%) MS Excel
3 1 (2.33%) MS PowerPoint
Business Applications
1 1 (2.33%) SAP Oil and Gas
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 5 (11.63%) TCP/IP
2 1 (2.33%) Internet
2 1 (2.33%) Firewall
Database & Business Intelligence
1 6 (13.95%) SQL Server
General
1 13 (30.23%) Law
2 8 (18.60%) Legal
3 7 (16.28%) Finance
4 4 (9.30%) Telecoms
5 2 (4.65%) Banking
5 2 (4.65%) Marketing
6 1 (2.33%) Mandarin Language
6 1 (2.33%) Japanese Language
6 1 (2.33%) Financial Institution
6 1 (2.33%) Electronics
6 1 (2.33%) Manufacturing
6 1 (2.33%) Advertising
Miscellaneous
1 8 (18.60%) Blackberry
2 2 (4.65%) Computer Science
2 2 (4.65%) Video Conferencing
3 1 (2.33%) DTV
3 1 (2.33%) AS400
Operating Systems
1 38 (88.37%) Windows
2 21 (48.84%) Windows XP
3 15 (34.88%) Windows 7
4 3 (6.98%) Windows Server 2008
5 2 (4.65%) UNIX
5 2 (4.65%) Windows Server 2003
6 1 (2.33%) Mac OS X Server
6 1 (2.33%) Mac OS
Processes & Methodologies
1 11 (25.58%) ITIL
2 2 (4.65%) Fault Management
2 2 (4.65%) Service Management
2 2 (4.65%) Root Cause Analysis
3 1 (2.33%) Programme Management
3 1 (2.33%) Asset Management
3 1 (2.33%) Incident Management
3 1 (2.33%) Digital Marketing
3 1 (2.33%) Investment Management
3 1 (2.33%) ITIL V2
3 1 (2.33%) Business Intelligence
Programming Languages
1 2 (4.65%) SQL
Qualifications
1 5 (11.63%) MOS
2 4 (9.30%) Microsoft Certification
3 3 (6.98%) ITIL Certification
3 3 (6.98%) MCSE
3 3 (6.98%) Degree
4 2 (4.65%) MCITP
5 1 (2.33%) MCSA
Quality Assurance & Compliance
1 10 (23.26%) SLA
System Software
1 27 (62.79%) Active Directory
2 1 (2.33%) VMware Infrastructure
Systems Management
1 2 (4.65%) Backup Exec
Vendors
1 15 (34.88%) Microsoft
2 7 (16.28%) Citrix
3 2 (4.65%) Avaya
3 2 (4.65%) Veritas
3 2 (4.65%) VMware
4 1 (2.33%) Oracle
4 1 (2.33%) SAP
4 1 (2.33%) Cisco
4 1 (2.33%) Apple
City, London
Opus Recruitment Solutions Ltd
Salary: £20000 to £25000 per annum
Posted: 2 days ago
City of London
Hays IT - Uk Posting account
Salary: £22000.00 - £35000.00 per annum
Posted: 15 days ago