The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 304 300 326
Rank change year-on-year
-4 +26
Permanent jobs requiring a Help Desk Analyst 28 15 15
As % of all permanent IT jobs located in the City of London 0.22% 0.13% 0.11%
As % of the Job Titles category 0.24% 0.14% 0.12%
Number of salaries quoted 28 12 15
Average salary £22,500 £27,750 £24,500
Average salary % change year-on-year
-18.91% +13.26%
90% offered a salary of more than £18,795 £24,500 £21,000
10% offered a salary of more than £32,400 £30,900 £36,000
UK excluding London average salary £20,000 £21,000 £20,500
% change year-on-year
-4.76% +2.43%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11696 10979 13020
As % of all permanent IT jobs located in the City of London 92.39% 93.35% 93.51%
Number of salaries quoted 9858 9611 11780
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £80,000 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Analyst
London

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 18 April 2014.

Help Desk Analyst Salary Histogram in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 43 (87.76%) Windows
2 29 (59.18%) MS Office
3 25 (51.02%) Windows XP
4 19 (38.78%) Active Directory
4 19 (38.78%) MS Excel
5 16 (32.65%) Finance
5 16 (32.65%) Microsoft
5 16 (32.65%) ITIL
5 16 (32.65%) Windows 7
6 15 (30.61%) SLA
7 14 (28.57%) Blackberry
7 14 (28.57%) Legal
8 13 (26.53%) Law
9 8 (16.33%) Microsoft Certification
10 7 (14.29%) SQL Server
11 6 (12.24%) TCP/IP
11 6 (12.24%) MOS
12 5 (10.20%) Document Management
12 5 (10.20%) WorkSite
12 5 (10.20%) SQL
13 4 (8.16%) Hummingbird
13 4 (8.16%) Open Text
13 4 (8.16%) MCITP
13 4 (8.16%) iPhone
13 4 (8.16%) Telecoms
14 3 (6.12%) Video Conferencing
14 3 (6.12%) SC Cleared
14 3 (6.12%) Security Cleared
14 3 (6.12%) Banking
14 3 (6.12%) VMware

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.20%) WorkSite
2 3 (6.12%) Documentum
2 3 (6.12%) Blackberry Enterprise Server
3 1 (2.04%) Exchange Server 2010
3 1 (2.04%) Exchange Server 2007
3 1 (2.04%) MS Exchange
Applications
1 29 (59.18%) MS Office
2 19 (38.78%) MS Excel
Business Applications
1 1 (2.04%) SAP Oil and Gas
Cloud Services
1 1 (2.04%) Office 365
Communications & Networking
1 6 (12.24%) TCP/IP
2 1 (2.04%) Firewall
2 1 (2.04%) LAN
2 1 (2.04%) VoIP
2 1 (2.04%) WAN
2 1 (2.04%) Internet
2 1 (2.04%) Extranet
Database & Business Intelligence
1 7 (14.29%) SQL Server
General
1 16 (32.65%) Finance
2 14 (28.57%) Legal
3 13 (26.53%) Law
4 4 (8.16%) Telecoms
5 3 (6.12%) Banking
6 2 (4.08%) Investment Banking
6 2 (4.08%) Marketing
7 1 (2.04%) Mandarin Language
7 1 (2.04%) Japanese Language
7 1 (2.04%) Manufacturing
7 1 (2.04%) Electronics
7 1 (2.04%) Financial Institution
7 1 (2.04%) Front Office
Miscellaneous
1 14 (28.57%) Blackberry
2 4 (8.16%) iPhone
3 3 (6.12%) Video Conferencing
4 1 (2.04%) Statistics
4 1 (2.04%) DTV
Operating Systems
1 43 (87.76%) Windows
2 25 (51.02%) Windows XP
3 16 (32.65%) Windows 7
4 2 (4.08%) Windows Server 2008
4 2 (4.08%) Windows 8
5 1 (2.04%) Mac OS
5 1 (2.04%) Mac OS X Server
5 1 (2.04%) Windows 2000
5 1 (2.04%) Windows Server 2003
Processes & Methodologies
1 16 (32.65%) ITIL
2 5 (10.20%) Document Management
3 2 (4.08%) Service Management
3 2 (4.08%) Asset Management
3 2 (4.08%) Incident Management
3 2 (4.08%) Root Cause Analysis
4 1 (2.04%) ITIL V3
4 1 (2.04%) ITIL V2
4 1 (2.04%) Digital Marketing
4 1 (2.04%) Investment Management
4 1 (2.04%) Programme Management
4 1 (2.04%) Service Delivery
4 1 (2.04%) Business Intelligence
Programming Languages
1 5 (10.20%) SQL
Qualifications
1 8 (16.33%) Microsoft Certification
2 6 (12.24%) MOS
3 4 (8.16%) MCITP
4 3 (6.12%) SC Cleared
4 3 (6.12%) Security Cleared
4 3 (6.12%) MCSE
5 2 (4.08%) ITIL Certification
5 2 (4.08%) MCSA
6 1 (2.04%) Degree
Quality Assurance & Compliance
1 15 (30.61%) SLA
System Software
1 19 (38.78%) Active Directory
2 1 (2.04%) VMware Infrastructure
Systems Management
1 2 (4.08%) DameWare
Vendors
1 16 (32.65%) Microsoft
2 4 (8.16%) Hummingbird
2 4 (8.16%) Open Text
3 3 (6.12%) VMware
3 3 (6.12%) Interwoven
4 2 (4.08%) Apple
4 2 (4.08%) HP
4 2 (4.08%) Citrix
5 1 (2.04%) Polycom
5 1 (2.04%) Meridio
5 1 (2.04%) Mitel
5 1 (2.04%) Oracle
5 1 (2.04%) SAP
5 1 (2.04%) Cisco