The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 307 310 305
Rank change year-on-year
+3 -5
Permanent jobs requiring a Help Desk Analyst 21 15 29
As % of all permanent IT jobs located in the City of London 0.17% 0.13% 0.22%
As % of the Job Titles category 0.18% 0.13% 0.24%
Number of salaries quoted 19 12 27
Average salary £27,500 £24,250 £25,250
Average salary % change year-on-year
+13.40% -3.96%
90% offered a salary of more than £21,500 £21,600 £17,900
10% offered a salary of more than £35,100 £28,450 £32,500
UK excluding London average salary £20,500 £19,000 £21,000
% change year-on-year
+7.89% -9.52%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11489 11178 12228
As % of all permanent IT jobs located in the City of London 92.27% 93.20% 93.88%
Number of salaries quoted 9633 9788 11147
Average salary £52,500 £53,625 £55,000
Average salary % change year-on-year
-2.09% -2.50%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £78,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Analyst
London

Help Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 24 July 2014.

Help Desk Analyst Salary Histogram in the City of London

Help Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 24 July 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 43 (87.76%) Windows
2 34 (69.39%) MS Office
3 28 (57.14%) Windows XP
4 26 (53.06%) Active Directory
5 21 (42.86%) MS Excel
6 14 (28.57%) SLA
6 14 (28.57%) Microsoft
7 13 (26.53%) Windows 7
7 13 (26.53%) ITIL
8 12 (24.49%) Law
9 9 (18.37%) SQL Server
10 8 (16.33%) TCP/IP
10 8 (16.33%) Legal
11 7 (14.29%) MS Exchange
12 6 (12.24%) Blackberry
12 6 (12.24%) Citrix
12 6 (12.24%) Finance
12 6 (12.24%) MOS
12 6 (12.24%) WorkSite
13 5 (10.20%) SQL
14 4 (8.16%) Microsoft Certification
14 4 (8.16%) ITIL Certification
14 4 (8.16%) Telecoms
15 3 (6.12%) MCITP
15 3 (6.12%) MCSE
15 3 (6.12%) SC Cleared
15 3 (6.12%) Security Cleared
16 2 (4.08%) Video Conferencing
16 2 (4.08%) Root Cause Analysis
16 2 (4.08%) Exchange Server 2010

Help Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 24 July 2014, IT jobs across the City of London region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.29%) MS Exchange
2 6 (12.24%) WorkSite
3 2 (4.08%) Exchange Server 2010
4 1 (2.04%) Exchange Server 2007
4 1 (2.04%) Exchange Server 2013
Applications
1 34 (69.39%) MS Office
2 21 (42.86%) MS Excel
Business Applications
1 1 (2.04%) SAP Oil and Gas
Cloud Services
1 1 (2.04%) Office 365
Communications & Networking
1 8 (16.33%) TCP/IP
2 1 (2.04%) Firewall
2 1 (2.04%) Internet
Database & Business Intelligence
1 9 (18.37%) SQL Server
General
1 12 (24.49%) Law
2 8 (16.33%) Legal
3 6 (12.24%) Finance
4 4 (8.16%) Telecoms
5 2 (4.08%) Banking
5 2 (4.08%) Marketing
6 1 (2.04%) Mandarin Language
6 1 (2.04%) Japanese Language
6 1 (2.04%) Investment Banking
6 1 (2.04%) Manufacturing
6 1 (2.04%) Advertising
6 1 (2.04%) Financial Institution
6 1 (2.04%) Electronics
Miscellaneous
1 6 (12.24%) Blackberry
2 2 (4.08%) Video Conferencing
3 1 (2.04%) AS400
3 1 (2.04%) DTV
Operating Systems
1 43 (87.76%) Windows
2 28 (57.14%) Windows XP
3 13 (26.53%) Windows 7
4 1 (2.04%) Mac OS X Server
4 1 (2.04%) Mac OS
4 1 (2.04%) Windows Server 2008
Processes & Methodologies
1 13 (26.53%) ITIL
2 2 (4.08%) Root Cause Analysis
2 2 (4.08%) Service Management
2 2 (4.08%) Asset Management
3 1 (2.04%) Digital Marketing
3 1 (2.04%) Investment Management
3 1 (2.04%) Incident Management
3 1 (2.04%) Programme Management
3 1 (2.04%) Business Intelligence
3 1 (2.04%) ITIL V2
Programming Languages
1 5 (10.20%) SQL
Qualifications
1 6 (12.24%) MOS
2 4 (8.16%) Microsoft Certification
2 4 (8.16%) ITIL Certification
3 3 (6.12%) MCITP
3 3 (6.12%) MCSE
3 3 (6.12%) SC Cleared
3 3 (6.12%) Security Cleared
4 1 (2.04%) Degree
4 1 (2.04%) MCSA
Quality Assurance & Compliance
1 14 (28.57%) SLA
System Software
1 26 (53.06%) Active Directory
2 1 (2.04%) VMware Infrastructure
Systems Management
1 1 (2.04%) DameWare
Vendors
1 14 (28.57%) Microsoft
2 6 (12.24%) Citrix
3 2 (4.08%) VMware
4 1 (2.04%) Apple
4 1 (2.04%) Oracle
4 1 (2.04%) SAP
4 1 (2.04%) Cisco
City, London
Pioneer Search
Salary: £30000 - £33000 per annum + Banking benefits
Posted: Yesterday
City, London
Senitor Associates
Salary: £25000 per annum
Posted: 5 days ago