The statistics below represent IT jobs advertised across the City of London region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 224 237 305
Rank change year-on-year
+13 +68
Permanent jobs requiring a Help Desk Analyst 9 22 17
As % of all permanent IT jobs located in the City of London 0.17% 0.32% 0.15%
As % of the Job Titles category 0.17% 0.34% 0.16%
Number of salaries quoted 9 22 17
Median salary £27,000 £26,000 £27,000
Median salary % change year-on-year
+3.84% -3.70%
90% offered a salary of more than £22,700 £21,500 £23,400
10% offered a salary of more than £32,500 £34,600 £33,100
UK excluding London median salary £21,000 £21,000 £21,000
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5172 6550 10549
As % of all permanent IT jobs located in the City of London 96.89% 96.13% 95.94%
Number of salaries quoted 4684 5809 9165
Median salary £57,500 £57,000 £53,000
Median salary % change year-on-year
+0.87% +7.54%
90% offered a salary of more than £33,500 £32,500 £32,500
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Help Desk Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the City of London

Help Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the City of London region.

Help Desk Analyst Salary Trend in the City of London

Help Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the City of London region over the 3 months to 8 December 2016.

Help Desk Analyst Salary Histogram in the City of London

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 8 December 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Help Desk Analyst in the job title.

1 15 (93.75%) Windows
2 14 (87.50%) Microsoft
3 13 (81.25%) MS Office
4 11 (68.75%) Windows 7
5 8 (50.00%) MOS
5 8 (50.00%) Active Directory
6 7 (43.75%) ITIL
7 6 (37.50%) Citrix
8 5 (31.25%) ITSM
9 4 (25.00%) SLA
9 4 (25.00%) Cisco
9 4 (25.00%) MS Excel
9 4 (25.00%) LAN
9 4 (25.00%) WAN
9 4 (25.00%) Law
9 4 (25.00%) Legal
10 3 (18.75%) VMware
10 3 (18.75%) NetBackup
10 3 (18.75%) Backup Exec
10 3 (18.75%) MS PowerPoint
10 3 (18.75%) MCTS
10 3 (18.75%) MCITP
10 3 (18.75%) Incident Management
10 3 (18.75%) Skype for Business
10 3 (18.75%) WSUS
10 3 (18.75%) Office 365
10 3 (18.75%) SCCM
10 3 (18.75%) SCOM
10 3 (18.75%) VMware Infrastructure
10 3 (18.75%) SharePoint

Help Desk Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (18.75%) MS Exchange
1 3 (18.75%) SharePoint
1 3 (18.75%) Skype for Business
Applications
1 13 (81.25%) MS Office
2 4 (25.00%) MS Excel
3 3 (18.75%) MS PowerPoint
Cloud Services
1 3 (18.75%) Office 365
Communications & Networking
1 4 (25.00%) LAN
1 4 (25.00%) WAN
2 2 (12.50%) Firewall
3 1 (6.25%) TCP/IP
3 1 (6.25%) VLAN
General
1 4 (25.00%) Law
1 4 (25.00%) Legal
2 2 (12.50%) Banking
2 2 (12.50%) Finance
3 1 (6.25%) Advertising
3 1 (6.25%) French Language
3 1 (6.25%) International Banking
Miscellaneous
1 2 (12.50%) Blackberry
2 1 (6.25%) iPhone
Operating Systems
1 15 (93.75%) Windows
2 11 (68.75%) Windows 7
3 2 (12.50%) Windows 8
3 2 (12.50%) Windows Server 2012
4 1 (6.25%) Unix
4 1 (6.25%) Windows 10
4 1 (6.25%) Windows Server
4 1 (6.25%) Windows Server 2008
Processes & Methodologies
1 7 (43.75%) ITIL
2 5 (31.25%) ITSM
3 3 (18.75%) Incident Management
3 3 (18.75%) Service Management
4 1 (6.25%) Root Cause Analysis
4 1 (6.25%) Wealth Management
Qualifications
1 8 (50.00%) MOS
2 3 (18.75%) ITIL Certification
2 3 (18.75%) MCITP
2 3 (18.75%) MCSA
2 3 (18.75%) MCSE
2 3 (18.75%) MCTS
2 3 (18.75%) Microsoft Certification
3 2 (12.50%) Degree
4 1 (6.25%) CCNA
4 1 (6.25%) Cisco Certification
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 8 (50.00%) Active Directory
2 3 (18.75%) VMware Infrastructure
Systems Management
1 3 (18.75%) Backup Exec
1 3 (18.75%) CA Spectrum
1 3 (18.75%) Nagios
1 3 (18.75%) NetBackup
1 3 (18.75%) Norton AntiVirus
1 3 (18.75%) SCCM
1 3 (18.75%) SCOM
1 3 (18.75%) WSUS
Vendors
1 14 (87.50%) Microsoft
2 6 (37.50%) Citrix
3 4 (25.00%) Cisco
4 3 (18.75%) BT
4 3 (18.75%) CA
4 3 (18.75%) CheckPoint
4 3 (18.75%) iManage
4 3 (18.75%) Intel Security
4 3 (18.75%) Symantec
4 3 (18.75%) VMware
5 2 (12.50%) Apple
6 1 (6.25%) Dell
6 1 (6.25%) HP
City, London
Hays Finance Technology
Salary: £20000.00 - £25000.00 per annum
Posted: Yesterday
City, London
JM
Salary: £30000 - £30001 per annum
Posted: 6 days ago