The statistics below represent IT jobs advertised across the City of London region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 May 2016 with a comparison to same period over 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 261 310 330
Rank change year-on-year
+49 +20
Permanent jobs requiring a Help Desk Support Analyst 5 19 19
As % of all permanent IT jobs located in the City of London 0.071% 0.18% 0.15%
As % of the Job Titles category 0.074% 0.19% 0.16%
Number of salaries quoted 5 16 19
Median salary £26,000 £24,250 £26,500
Median salary % change year-on-year
+7.21% -8.49%
UK excluding London median salary £22,750 £21,000 £21,500
% change year-on-year
+8.33% -2.32%
Help Desk Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6735 10104 11869
As % of all permanent IT jobs located in the City of London 95.74% 95.11% 94.69%
Number of salaries quoted 6074 8571 10011
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £34,000 £32,500 £32,000
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in the City of London

Help Desk Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the City of London region.

Help Desk Support Analyst Salary Trend in the City of London

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 1 May 2016, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Help Desk Support Analyst in the job title.

1 6 (46.15%) Active Directory
2 5 (38.46%) Microsoft
2 5 (38.46%) Legal
3 4 (30.77%) MS Office
3 4 (30.77%) MS Excel
3 4 (30.77%) Banking
4 3 (23.08%) Windows
4 3 (23.08%) Blackberry
5 2 (15.38%) Office 365
5 2 (15.38%) Analytical Skills
5 2 (15.38%) Windows Server
5 2 (15.38%) Windows Server 2008
5 2 (15.38%) Intranet
5 2 (15.38%) Finance
5 2 (15.38%) Blackberry Enterprise Server
5 2 (15.38%) Citrix
5 2 (15.38%) TCP/IP
5 2 (15.38%) ITIL
5 2 (15.38%) Problem Management
5 2 (15.38%) Release Management
5 2 (15.38%) IP Telephony
6 1 (7.69%) MS PowerPoint
6 1 (7.69%) Degree
6 1 (7.69%) Fat Client
6 1 (7.69%) Video Conferencing
6 1 (7.69%) NVQ Level 3
6 1 (7.69%) NVQ Level 4
6 1 (7.69%) Android
6 1 (7.69%) iPhone
6 1 (7.69%) Windows 7

Help Desk Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) Blackberry Enterprise Server
2 1 (7.69%) Exchange Server 2010
2 1 (7.69%) MS Exchange
Applications
1 4 (30.77%) MS Excel
1 4 (30.77%) MS Office
2 1 (7.69%) MS PowerPoint
2 1 (7.69%) MS Visio
Cloud Services
1 2 (15.38%) Office 365
Communications & Networking
1 2 (15.38%) Intranet
1 2 (15.38%) IP Telephony
1 2 (15.38%) TCP/IP
2 1 (7.69%) DNS
General
1 5 (38.46%) Legal
2 4 (30.77%) Banking
3 2 (15.38%) Finance
4 1 (7.69%) Law
Miscellaneous
1 3 (23.08%) Blackberry
2 2 (15.38%) Analytical Skills
3 1 (7.69%) Fat Client
3 1 (7.69%) iPad
3 1 (7.69%) iPhone
3 1 (7.69%) Thin Client
3 1 (7.69%) Video Conferencing
Operating Systems
1 3 (23.08%) Windows
2 2 (15.38%) Windows Server
2 2 (15.38%) Windows Server 2008
3 1 (7.69%) Android
3 1 (7.69%) Mac OS X
3 1 (7.69%) Windows 10
3 1 (7.69%) Windows 7
3 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 2 (15.38%) ITIL
1 2 (15.38%) Problem Management
1 2 (15.38%) Release Management
2 1 (7.69%) Line Management
Qualifications
1 1 (7.69%) Degree
1 1 (7.69%) HND
1 1 (7.69%) ITIL Certification
1 1 (7.69%) NVQ Level 3
1 1 (7.69%) NVQ Level 4
System Software
1 6 (46.15%) Active Directory
Vendors
1 5 (38.46%) Microsoft
2 2 (15.38%) Citrix