The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 251 307 309
Rank change year-on-year
+56 +2
Permanent jobs requiring a Help Desk Support Analyst 7 11 15
As % of all permanent IT jobs located in the City of London 0.10% 0.11% 0.14%
As % of the Job Titles category 0.11% 0.11% 0.15%
Number of salaries quoted 6 11 15
Average salary £27,000 £24,250 £26,500
Average salary % change year-on-year
+11.34% -8.49%
90% offered a salary of more than £24,250 £21,000 £21,700
10% offered a salary of more than £40,000 £31,500 £33,800
UK excluding London average salary £21,000 £21,000 £21,000
Help Desk Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6343 9933 9935
As % of all permanent IT jobs located in the City of London 95.00% 95.43% 94.59%
Number of salaries quoted 5706 8620 8472
Average salary £57,500 £54,000 £55,000
Average salary % change year-on-year
+6.48% -1.81%
90% offered a salary of more than £35,000 £33,000 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the City of London

Help Desk Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the City of London region.

Help Desk Support Analyst Salary Trend in the City of London

Help Desk Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the City of London region over the 3 months to 9 February 2016.

Help Desk Support Analyst Salary Histogram in the City of London

Help Desk Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 9 February 2016, IT jobs across the City of London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 9 (50.00%) Microsoft
1 9 (50.00%) Active Directory
2 7 (38.89%) Windows
2 7 (38.89%) MS Excel
3 6 (33.33%) Banking
4 5 (27.78%) MS Office
5 4 (22.22%) Windows 7
5 4 (22.22%) Office 365
5 4 (22.22%) Windows Server
5 4 (22.22%) Blackberry
5 4 (22.22%) Finance
6 3 (16.67%) Legal
6 3 (16.67%) IP Telephony
6 3 (16.67%) Problem Management
6 3 (16.67%) Release Management
6 3 (16.67%) Blackberry Enterprise Server
6 3 (16.67%) Intranet
6 3 (16.67%) MS Exchange
6 3 (16.67%) CRM
6 3 (16.67%) Citrix
6 3 (16.67%) Line Management
6 3 (16.67%) Analytical Skills
6 3 (16.67%) Windows Server 2008
7 2 (11.11%) Exchange Server 2010
7 2 (11.11%) Windows Server 2012
7 2 (11.11%) TCP/IP
7 2 (11.11%) DNS
7 2 (11.11%) Thin Client
7 2 (11.11%) Fat Client
7 2 (11.11%) German Language

Help Desk Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 9 February 2016, IT jobs across the City of London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (16.67%) Blackberry Enterprise Server
1 3 (16.67%) MS Exchange
2 2 (11.11%) Exchange Server 2010
Applications
1 7 (38.89%) MS Excel
2 5 (27.78%) MS Office
3 1 (5.56%) MS Visio
Cloud Services
1 4 (22.22%) Office 365
Communications & Networking
1 3 (16.67%) Intranet
1 3 (16.67%) IP Telephony
2 2 (11.11%) DNS
2 2 (11.11%) TCP/IP
3 1 (5.56%) Broadband
3 1 (5.56%) DHCP
General
1 6 (33.33%) Banking
2 4 (22.22%) Finance
3 3 (16.67%) Legal
4 2 (11.11%) German Language
4 2 (11.11%) Law
Miscellaneous
1 4 (22.22%) Blackberry
2 3 (16.67%) Analytical Skills
3 2 (11.11%) Fat Client
3 2 (11.11%) Thin Client
4 1 (5.56%) iPad
4 1 (5.56%) iPhone
4 1 (5.56%) Video Conferencing
Operating Systems
1 7 (38.89%) Windows
2 4 (22.22%) Windows 7
2 4 (22.22%) Windows Server
3 3 (16.67%) Windows Server 2008
4 2 (11.11%) Windows Server 2012
5 1 (5.56%) Android
5 1 (5.56%) Windows 10
5 1 (5.56%) Windows 8
Processes & Methodologies
1 3 (16.67%) CRM
1 3 (16.67%) Line Management
1 3 (16.67%) Problem Management
1 3 (16.67%) Release Management
2 1 (5.56%) Data Protection
2 1 (5.56%) ITIL
2 1 (5.56%) Process Improvement
Qualifications
1 1 (5.56%) Degree
1 1 (5.56%) HND
1 1 (5.56%) ITIL Certification
1 1 (5.56%) Microsoft Certification
1 1 (5.56%) NVQ Level 3
1 1 (5.56%) NVQ Level 4
Quality Assurance & Compliance
1 1 (5.56%) SLA
System Software
1 9 (50.00%) Active Directory
Vendors
1 9 (50.00%) Microsoft
2 3 (16.67%) Citrix
3 1 (5.56%) Bloomberg
3 1 (5.56%) Cisco
3 1 (5.56%) Red Hat
3 1 (5.56%) Reuters
City, London
Harrington Starr
Salary: £27000 - £33000 per annum
Posted: 3 days ago