The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Help Desk Support Analyst
Rank 299 325 319
Rank change year-on-year
+26 -6
Permanent jobs requiring a Help Desk Support Analyst 4 3 5
As % of all permanent IT jobs located in the City of London 0.041% 0.026% 0.042%
As % of the Job Titles category 0.045% 0.028% 0.045%
Number of salaries quoted 4 1 5
Average salary £27,250 £30,000 £31,500
Average salary % change year-on-year
-9.16% -4.76%
90% offered a salary of more than £23,150 £30,000 £24,700
10% offered a salary of more than £27,500 £30,000 £32,500
UK excluding London average salary £22,000 £22,000 £19,250
% change year-on-year
- +14.28%
Help Desk Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
8988 10867 11023
As % of all permanent IT jobs located in the City of London 92.91% 92.63% 93.22%
Number of salaries quoted 7763 9145 9766
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the City of London

Help Desk Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the City of London region.

Help Desk Support Analyst Salary Trend in the City of London

Help Desk Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2015, IT jobs across the City of London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 4 (50.00%) Windows
2 3 (37.50%) MS Office
2 3 (37.50%) Finance
2 3 (37.50%) Banking
3 2 (25.00%) Law
3 2 (25.00%) Legal
3 2 (25.00%) Problem Management
3 2 (25.00%) Release Management
3 2 (25.00%) Windows XP
3 2 (25.00%) Active Directory
3 2 (25.00%) Intranet
3 2 (25.00%) Blackberry
3 2 (25.00%) Analytical Skills
4 1 (12.50%) HTML
4 1 (12.50%) Reuters
4 1 (12.50%) Bloomberg
4 1 (12.50%) DNA
4 1 (12.50%) MS Exchange
4 1 (12.50%) Broadband
4 1 (12.50%) SLA
4 1 (12.50%) ITIL
4 1 (12.50%) CRM
4 1 (12.50%) SharePoint
4 1 (12.50%) Data Protection
4 1 (12.50%) Reference Data
4 1 (12.50%) iPhone
4 1 (12.50%) Windows 7
4 1 (12.50%) Portfolio Management
4 1 (12.50%) Line Management
4 1 (12.50%) MOS

Help Desk Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2015, IT jobs across the City of London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) SharePoint
1 1 (12.50%) MS Exchange
Applications
1 3 (37.50%) MS Office
Communications & Networking
1 2 (25.00%) Intranet
2 1 (12.50%) Broadband
General
1 3 (37.50%) Finance
1 3 (37.50%) Banking
2 2 (25.00%) Law
2 2 (25.00%) Legal
Libraries, Frameworks & Software Standards
1 1 (12.50%) HTML
Miscellaneous
1 2 (25.00%) Blackberry
1 2 (25.00%) Analytical Skills
2 1 (12.50%) Reference Data
2 1 (12.50%) iPhone
Operating Systems
1 4 (50.00%) Windows
2 2 (25.00%) Windows XP
3 1 (12.50%) Windows Vista
3 1 (12.50%) Windows 7
Processes & Methodologies
1 2 (25.00%) Problem Management
1 2 (25.00%) Release Management
2 1 (12.50%) Data Protection
2 1 (12.50%) Portfolio Management
2 1 (12.50%) Line Management
2 1 (12.50%) ITIL
2 1 (12.50%) CRM
2 1 (12.50%) DNA
Qualifications
1 1 (12.50%) MOS
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 2 (25.00%) Active Directory
Vendors
1 1 (12.50%) Reuters
1 1 (12.50%) Bloomberg