The statistics below represent IT jobs advertised across the City of London region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 227 254 324
Rank change year-on-year
+27 +70
Permanent jobs requiring a Help Desk Support Analyst 6 13 8
As % of all permanent IT jobs located in the City of London 0.11% 0.19% 0.073%
As % of the Job Titles category 0.12% 0.20% 0.076%
Number of salaries quoted 6 13 8
Median salary £26,750 £27,000 £26,750
Median salary % change year-on-year
-0.92% +0.93%
90% offered a salary of more than £23,250 £21,700 £22,050
10% offered a salary of more than £36,250 £39,000 £32,250
UK excluding London median salary £21,000 £21,500 £20,500
% change year-on-year
-2.32% +4.87%
Help Desk Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5199 6652 10539
As % of all permanent IT jobs located in the City of London 96.85% 96.20% 95.96%
Number of salaries quoted 4708 5902 9148
Median salary £57,500 £55,750 £53,500
Median salary % change year-on-year
+3.13% +4.20%
90% offered a salary of more than £33,500 £32,500 £32,500
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Help Desk Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in the City of London

Help Desk Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the City of London region.

Help Desk Support Analyst Salary Trend in the City of London

Help Desk Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the City of London region over the 3 months to 7 December 2016.

Help Desk Support Analyst Salary Histogram in the City of London

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 7 December 2016, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Help Desk Support Analyst in the job title.

1 11 (91.67%) Windows
2 10 (83.33%) MS Office
2 10 (83.33%) Microsoft
3 9 (75.00%) Windows 7
4 8 (66.67%) Active Directory
5 7 (58.33%) ITIL
6 6 (50.00%) Citrix
6 6 (50.00%) MOS
7 5 (41.67%) ITSM
8 4 (33.33%) Law
8 4 (33.33%) Legal
8 4 (33.33%) LAN
8 4 (33.33%) WAN
8 4 (33.33%) SLA
9 3 (25.00%) Cisco
9 3 (25.00%) MCSE
9 3 (25.00%) MCSA
9 3 (25.00%) MS Excel
9 3 (25.00%) SharePoint
9 3 (25.00%) MS Exchange
9 3 (25.00%) Microsoft Certification
9 3 (25.00%) ITIL Certification
9 3 (25.00%) CA
9 3 (25.00%) VMware
9 3 (25.00%) Service Management
9 3 (25.00%) CheckPoint
9 3 (25.00%) Nagios
9 3 (25.00%) Symantec
9 3 (25.00%) Intel Security
9 3 (25.00%) Norton AntiVirus

Help Desk Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) MS Exchange
1 3 (25.00%) SharePoint
1 3 (25.00%) Skype for Business
Applications
1 10 (83.33%) MS Office
2 3 (25.00%) MS Excel
2 3 (25.00%) MS PowerPoint
Cloud Services
1 3 (25.00%) Office 365
Communications & Networking
1 4 (33.33%) LAN
1 4 (33.33%) WAN
2 1 (8.33%) Firewall
2 1 (8.33%) VLAN
General
1 4 (33.33%) Law
1 4 (33.33%) Legal
2 2 (16.67%) Banking
3 1 (8.33%) Finance
3 1 (8.33%) French Language
3 1 (8.33%) International Banking
Miscellaneous
1 2 (16.67%) Blackberry
2 1 (8.33%) iPhone
Operating Systems
1 11 (91.67%) Windows
2 9 (75.00%) Windows 7
3 2 (16.67%) Windows 8
4 1 (8.33%) Unix
4 1 (8.33%) Windows Server
4 1 (8.33%) Windows Server 2008
4 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 7 (58.33%) ITIL
2 5 (41.67%) ITSM
3 3 (25.00%) Incident Management
3 3 (25.00%) Service Management
4 1 (8.33%) Wealth Management
Qualifications
1 6 (50.00%) MOS
2 3 (25.00%) ITIL Certification
2 3 (25.00%) MCITP
2 3 (25.00%) MCSA
2 3 (25.00%) MCSE
2 3 (25.00%) MCTS
2 3 (25.00%) Microsoft Certification
3 1 (8.33%) CCNA
3 1 (8.33%) Cisco Certification
3 1 (8.33%) Degree
Quality Assurance & Compliance
1 4 (33.33%) SLA
System Software
1 8 (66.67%) Active Directory
2 3 (25.00%) VMware Infrastructure
Systems Management
1 3 (25.00%) Backup Exec
1 3 (25.00%) CA Spectrum
1 3 (25.00%) Nagios
1 3 (25.00%) NetBackup
1 3 (25.00%) Norton AntiVirus
1 3 (25.00%) SCCM
1 3 (25.00%) SCOM
1 3 (25.00%) WSUS
Vendors
1 10 (83.33%) Microsoft
2 6 (50.00%) Citrix
3 3 (25.00%) BT
3 3 (25.00%) CA
3 3 (25.00%) CheckPoint
3 3 (25.00%) Cisco
3 3 (25.00%) iManage
3 3 (25.00%) Intel Security
3 3 (25.00%) Symantec
3 3 (25.00%) VMware
4 2 (16.67%) Apple