The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 324 315 321
Rank change year-on-year
-9 +6
Permanent jobs requiring a Help Desk Support Analyst 2 5 14
As % of all permanent IT jobs located in the City of London 0.017% 0.041% 0.11%
As % of the Job Titles category 0.018% 0.044% 0.12%
Number of salaries quoted 1 5 14
Average salary £30,000 £31,500 £29,000
Average salary % change year-on-year
-4.76% +8.62%
UK excluding London average salary £22,000 £19,000 £20,000
% change year-on-year
+15.78% -5.00%
Help Desk Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11133 11313 12081
As % of all permanent IT jobs located in the City of London 92.44% 93.35% 93.96%
Number of salaries quoted 9339 10017 11056
Average salary £52,500 £55,000 £54,000
Average salary % change year-on-year
-4.54% +1.85%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the City of London

Help Desk Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the City of London region.

Help Desk Support Analyst Salary Trend in the City of London

Help Desk Support Analyst
Top 29 Related IT Skills in the City of London

For the 6 months to 22 August 2014, IT jobs across the City of London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 4 (100.00%) Windows
1 4 (100.00%) Microsoft
2 2 (50.00%) Microsoft Certification
2 2 (50.00%) Windows 7
2 2 (50.00%) MS Excel
3 1 (25.00%) Cisco
3 1 (25.00%) Active Directory
3 1 (25.00%) Citrix
3 1 (25.00%) MCSE
3 1 (25.00%) MS Office
3 1 (25.00%) ITIL
3 1 (25.00%) UNIX
3 1 (25.00%) Firewall
3 1 (25.00%) Finance
3 1 (25.00%) Legal
3 1 (25.00%) Backup Exec
3 1 (25.00%) Avaya
3 1 (25.00%) Veritas
3 1 (25.00%) Apple
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Blackberry
3 1 (25.00%) MCITP
3 1 (25.00%) Incident Management
3 1 (25.00%) Degree
3 1 (25.00%) Computer Science
3 1 (25.00%) Fault Management
3 1 (25.00%) Mac OS X Server
3 1 (25.00%) Video Conferencing
3 1 (25.00%) Windows Server 2008

Help Desk Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 22 August 2014, IT jobs across the City of London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 2 (50.00%) MS Excel
2 1 (25.00%) MS Office
Communications & Networking
1 1 (25.00%) Firewall
General
1 1 (25.00%) Finance
1 1 (25.00%) Legal
Miscellaneous
1 1 (25.00%) Blackberry
1 1 (25.00%) Computer Science
1 1 (25.00%) Video Conferencing
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Windows 7
3 1 (25.00%) UNIX
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Mac OS X Server
3 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) Incident Management
1 1 (25.00%) Fault Management
Qualifications
1 2 (50.00%) Microsoft Certification
2 1 (25.00%) MCSE
2 1 (25.00%) MCITP
2 1 (25.00%) Degree
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) Backup Exec
Vendors
1 4 (100.00%) Microsoft
2 1 (25.00%) Cisco
2 1 (25.00%) Citrix
2 1 (25.00%) Avaya
2 1 (25.00%) Veritas
2 1 (25.00%) Apple