The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 309 309 318
Rank change year-on-year
0 +9
Permanent jobs requiring a Help Desk Support 23 6 23
As % of all permanent IT jobs located in the City of London 0.18% 0.051% 0.17%
As % of the Job Titles category 0.20% 0.055% 0.18%
Number of salaries quoted 21 6 23
Average salary £25,000 £27,500 £25,500
Average salary % change year-on-year
-9.09% +7.84%
90% offered a salary of more than £20,000 £23,000 £23,000
10% offered a salary of more than £34,500 £32,250 £37,500
UK excluding London average salary £21,500 £21,500 £20,000
% change year-on-year
- +7.50%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11696 10979 13020
As % of all permanent IT jobs located in the City of London 92.39% 93.35% 93.51%
Number of salaries quoted 9858 9611 11780
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £80,000 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Support
London

Help Desk Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the City of London

Help Desk Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the City of London region.

Help Desk Support Salary Trend in the City of London

Help Desk Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the City of London region over the 3 months to 18 April 2014.

Help Desk Support Salary Histogram in the City of London

Help Desk Support
Top 30 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 32 (86.49%) Windows
2 19 (51.35%) Active Directory
3 16 (43.24%) Finance
3 16 (43.24%) Blackberry
3 16 (43.24%) Windows 7
4 15 (40.54%) MS Office
4 15 (40.54%) Microsoft
5 11 (29.73%) ITIL
5 11 (29.73%) SLA
6 10 (27.03%) Windows XP
7 8 (21.62%) iPhone
7 8 (21.62%) Law
7 8 (21.62%) MS Excel
8 7 (18.92%) Legal
9 5 (13.51%) Banking
9 5 (13.51%) Windows 8
9 5 (13.51%) Citrix
9 5 (13.51%) Microsoft Certification
9 5 (13.51%) MS Exchange
10 4 (10.81%) WorkSite
11 3 (8.11%) Windows Server 2008
11 3 (8.11%) Document Management
11 3 (8.11%) Exchange Server 2010
11 3 (8.11%) HP
11 3 (8.11%) Apple
12 2 (5.41%) Blackberry Enterprise Server
12 2 (5.41%) SQL Server
12 2 (5.41%) Cisco
12 2 (5.41%) SAP
12 2 (5.41%) Firewall

Help Desk Support
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.51%) MS Exchange
2 4 (10.81%) WorkSite
3 3 (8.11%) Exchange Server 2010
4 2 (5.41%) Blackberry Enterprise Server
5 1 (2.70%) Exchange Server 2007
5 1 (2.70%) CMS
5 1 (2.70%) IBM Notes
Applications
1 15 (40.54%) MS Office
2 8 (21.62%) MS Excel
Business Applications
1 1 (2.70%) SAP Business One
1 1 (2.70%) SAP Oil and Gas
1 1 (2.70%) assyst
Cloud Services
1 1 (2.70%) Office 365
1 1 (2.70%) Microsoft Azure
Communications & Networking
1 2 (5.41%) Firewall
2 1 (2.70%) Cisco IOS
2 1 (2.70%) VoIP
2 1 (2.70%) TCP/IP
2 1 (2.70%) Internet
2 1 (2.70%) 3G
Database & Business Intelligence
1 2 (5.41%) SQL Server
General
1 16 (43.24%) Finance
2 8 (21.62%) Law
3 7 (18.92%) Legal
4 5 (13.51%) Banking
5 2 (5.41%) Japanese Language
5 2 (5.41%) Investment Banking
6 1 (2.70%) Mandarin Language
6 1 (2.70%) Marketing
6 1 (2.70%) Billing
6 1 (2.70%) Electronics
6 1 (2.70%) Telecoms
6 1 (2.70%) Manufacturing
6 1 (2.70%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (2.70%) ASP.NET
1 1 (2.70%) CSS
1 1 (2.70%) HTML
1 1 (2.70%) .NET
Miscellaneous
1 16 (43.24%) Blackberry
2 8 (21.62%) iPhone
3 2 (5.41%) Video Conferencing
4 1 (2.70%) iPad
4 1 (2.70%) Handset
4 1 (2.70%) Replication
4 1 (2.70%) DTV
Operating Systems
1 32 (86.49%) Windows
2 16 (43.24%) Windows 7
3 10 (27.03%) Windows XP
4 5 (13.51%) Windows 8
5 3 (8.11%) Windows Server 2008
6 1 (2.70%) Mac OS X Server
6 1 (2.70%) Mac OS
Processes & Methodologies
1 11 (29.73%) ITIL
2 3 (8.11%) Document Management
3 1 (2.70%) Incident Management
3 1 (2.70%) Digital Marketing
3 1 (2.70%) Investment Management
3 1 (2.70%) Time Management
3 1 (2.70%) Asset Management
3 1 (2.70%) Continuous Improvement
3 1 (2.70%) Programme Management
3 1 (2.70%) Business Intelligence
Programming Languages
1 1 (2.70%) VB6
1 1 (2.70%) JavaScript
1 1 (2.70%) SQL
1 1 (2.70%) VB
1 1 (2.70%) VB.NET
1 1 (2.70%) VBA
Qualifications
1 5 (13.51%) Microsoft Certification
2 2 (5.41%) MOS
2 2 (5.41%) MCITP
2 2 (5.41%) Degree
3 1 (2.70%) MCSE
3 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 11 (29.73%) SLA
System Software
1 19 (51.35%) Active Directory
2 1 (2.70%) VMware Infrastructure
Systems Management
1 1 (2.70%) FortiGate
1 1 (2.70%) Cisco CUCM
1 1 (2.70%) DameWare
Vendors
1 15 (40.54%) Microsoft
2 5 (13.51%) Citrix
3 3 (8.11%) HP
3 3 (8.11%) Apple
4 2 (5.41%) Cisco
4 2 (5.41%) SAP
4 2 (5.41%) VMware
5 1 (2.70%) Mitel
5 1 (2.70%) Tradeweb
5 1 (2.70%) Meridio
5 1 (2.70%) Aruba
5 1 (2.70%) Hummingbird
5 1 (2.70%) Open Text
5 1 (2.70%) Intel
5 1 (2.70%) Avaya
5 1 (2.70%) Juniper
5 1 (2.70%) Lotus
5 1 (2.70%) Reuters
5 1 (2.70%) Bloomberg
City, London
Harrington Starr
Salary: £25000 per annum + Bonus and Benefits
Posted: 2 days ago