The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 305 304 285
Rank change year-on-year
-1 -19
Permanent jobs requiring a Help Desk Support 9 22 41
As % of all permanent IT jobs located in the City of London 0.084% 0.19% 0.36%
As % of the Job Titles category 0.089% 0.20% 0.38%
Number of salaries quoted 9 20 40
Average salary £27,500 £26,500 £26,200
Average salary % change year-on-year
+3.77% +1.14%
90% offered a salary of more than £20,600 £22,400 £22,950
10% offered a salary of more than £45,000 £31,050 £33,500
UK excluding London average salary £21,500 £21,920 £20,500
% change year-on-year
-1.91% +6.92%
Help Desk Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10077 10771 10831
As % of all permanent IT jobs located in the City of London 93.59% 92.94% 94.31%
Number of salaries quoted 8819 9263 9820
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the City of London

Help Desk Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the City of London region.

Help Desk Support Salary Trend in the City of London

Help Desk Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the City of London region over the 3 months to 24 December 2014.

Help Desk Support Salary Histogram in the City of London

Help Desk Support
Top 30 Related IT Skills in the City of London

For the 6 months to 24 December 2014, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 24 (92.31%) Windows
2 16 (61.54%) Microsoft
3 14 (53.85%) Active Directory
4 12 (46.15%) MS Office
5 10 (38.46%) ITIL
6 9 (34.62%) Finance
7 8 (30.77%) MS Excel
7 8 (30.77%) Windows XP
7 8 (30.77%) Blackberry
7 8 (30.77%) Legal
7 8 (30.77%) Degree
8 5 (19.23%) Citrix
8 5 (19.23%) Law
8 5 (19.23%) Banking
8 5 (19.23%) Windows 7
9 4 (15.38%) MS Exchange
9 4 (15.38%) Microsoft Certification
9 4 (15.38%) Avaya
10 3 (11.54%) MCP
10 3 (11.54%) MCSE
10 3 (11.54%) SLA
10 3 (11.54%) Bloomberg
10 3 (11.54%) Telecoms
10 3 (11.54%) German Language
10 3 (11.54%) People Management
11 2 (7.69%) SQL
11 2 (7.69%) UNIX
11 2 (7.69%) Linux
11 2 (7.69%) LAN
11 2 (7.69%) WAN

Help Desk Support
Top Related IT Skills in the City of London by Category

For the 6 months to 24 December 2014, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (15.38%) MS Exchange
2 1 (3.85%) WorkSite
2 1 (3.85%) SharePoint
Applications
1 12 (46.15%) MS Office
2 8 (30.77%) MS Excel
3 1 (3.85%) MS PowerPoint
Business Applications
1 1 (3.85%) SAP Oil and Gas
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 2 (7.69%) LAN
1 2 (7.69%) WAN
1 2 (7.69%) Wi-Fi
2 1 (3.85%) DHCP
2 1 (3.85%) TCP/IP
2 1 (3.85%) DNS
General
1 9 (34.62%) Finance
2 8 (30.77%) Legal
3 5 (19.23%) Law
3 5 (19.23%) Banking
4 3 (11.54%) Telecoms
4 3 (11.54%) German Language
5 2 (7.69%) Private Banking
6 1 (3.85%) Marketing
6 1 (3.85%) Mandarin Language
6 1 (3.85%) Electronics
6 1 (3.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (3.85%) COM
Miscellaneous
1 8 (30.77%) Blackberry
2 2 (7.69%) PACS
2 2 (7.69%) Computer Science
2 2 (7.69%) CMDB
2 2 (7.69%) NHS
3 1 (3.85%) iPhone
3 1 (3.85%) Mathematics
3 1 (3.85%) DTV
3 1 (3.85%) Handset
Operating Systems
1 24 (92.31%) Windows
2 8 (30.77%) Windows XP
3 5 (19.23%) Windows 7
4 2 (7.69%) UNIX
4 2 (7.69%) Windows Server 2008
4 2 (7.69%) Windows Server 2003
4 2 (7.69%) Linux
5 1 (3.85%) Android
5 1 (3.85%) Windows 8
Processes & Methodologies
1 10 (38.46%) ITIL
2 3 (11.54%) People Management
3 2 (7.69%) Root Cause Analysis
3 2 (7.69%) Change Management
3 2 (7.69%) Fault Management
3 2 (7.69%) Project Management
3 2 (7.69%) Asset Management
3 2 (7.69%) Cost-Benefit Analysis
3 2 (7.69%) Release Management
4 1 (3.85%) Digital Marketing
4 1 (3.85%) Service Delivery
4 1 (3.85%) Business Intelligence
4 1 (3.85%) Investment Management
4 1 (3.85%) Programme Management
Programming Languages
1 2 (7.69%) SQL
2 1 (3.85%) C
Qualifications
1 8 (30.77%) Degree
2 4 (15.38%) Microsoft Certification
3 3 (11.54%) MCP
3 3 (11.54%) MCSE
4 1 (3.85%) MCSA
4 1 (3.85%) A+ Certification
4 1 (3.85%) ITIL Certification
4 1 (3.85%) MCITP
Quality Assurance & Compliance
1 3 (11.54%) SLA
2 1 (3.85%) Sarbanes-Oxley
System Software
1 14 (53.85%) Active Directory
2 2 (7.69%) XenApp
Systems Management
1 2 (7.69%) Backup Exec
Vendors
1 16 (61.54%) Microsoft
2 5 (19.23%) Citrix
3 4 (15.38%) Avaya
4 3 (11.54%) Bloomberg
5 2 (7.69%) Polycom
5 2 (7.69%) Veritas
6 1 (3.85%) SAP
6 1 (3.85%) VMware
City of London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: 18 hours ago