The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 306 306 300
Rank change year-on-year
0 -6
Permanent jobs requiring a Help Desk Support 20 11 28
As % of all permanent IT jobs located in the City of London 0.16% 0.092% 0.21%
As % of the Job Titles category 0.18% 0.099% 0.23%
Number of salaries quoted 19 10 27
Average salary £22,500 £24,750 £23,000
Average salary % change year-on-year
-9.09% +7.60%
90% offered a salary of more than £20,400 £22,500 £19,800
10% offered a salary of more than £32,700 £31,500 £107,500
UK excluding London average salary £23,000 £20,500 £20,000
% change year-on-year
+12.19% +2.50%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11226 11158 12260
As % of all permanent IT jobs located in the City of London 92.28% 93.11% 93.88%
Number of salaries quoted 9412 9778 11182
Average salary £52,500 £53,500 £55,000
Average salary % change year-on-year
-1.86% -2.72%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £78,200 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support
London

Help Desk Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the City of London

Help Desk Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the City of London region.

Help Desk Support Salary Trend in the City of London

Help Desk Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the City of London region over the 3 months to 22 July 2014.

Help Desk Support Salary Histogram in the City of London

Help Desk Support
Top 30 Related IT Skills in the City of London

For the 6 months to 22 July 2014, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 34 (73.91%) Windows
2 18 (39.13%) Active Directory
3 16 (34.78%) MS Office
3 16 (34.78%) Microsoft
4 12 (26.09%) MS Excel
4 12 (26.09%) Windows 7
5 11 (23.91%) Finance
6 9 (19.57%) ITIL
7 8 (17.39%) Windows XP
7 8 (17.39%) Blackberry
7 8 (17.39%) Law
8 7 (15.22%) SLA
9 6 (13.04%) MS Exchange
9 6 (13.04%) Banking
9 6 (13.04%) Degree
10 5 (10.87%) Legal
11 4 (8.70%) SQL
11 4 (8.70%) Citrix
11 4 (8.70%) Apple
12 3 (6.52%) SQL Server
12 3 (6.52%) SAP
12 3 (6.52%) Telecoms
12 3 (6.52%) Asset Management
12 3 (6.52%) Exchange Server 2010
13 2 (4.35%) TCP/IP
13 2 (4.35%) Business Intelligence
13 2 (4.35%) Cisco
13 2 (4.35%) HP
13 2 (4.35%) Microsoft Certification
13 2 (4.35%) NHS

Help Desk Support
Top Related IT Skills in the City of London by Category

For the 6 months to 22 July 2014, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (13.04%) MS Exchange
2 3 (6.52%) Exchange Server 2010
3 1 (2.17%) IBM Notes
3 1 (2.17%) Blackberry Enterprise Server
3 1 (2.17%) WorkSite
3 1 (2.17%) Exchange Server 2007
Applications
1 16 (34.78%) MS Office
2 12 (26.09%) MS Excel
Business Applications
1 2 (4.35%) SAP Oil and Gas
2 1 (2.17%) SAP Business One
Cloud Services
1 1 (2.17%) Microsoft Azure
1 1 (2.17%) Office 365
Communications & Networking
1 2 (4.35%) TCP/IP
1 2 (4.35%) Firewall
2 1 (2.17%) Wi-Fi
2 1 (2.17%) Cisco IOS
2 1 (2.17%) Internet
2 1 (2.17%) LAN
2 1 (2.17%) VoIP
2 1 (2.17%) WAN
Database & Business Intelligence
1 3 (6.52%) SQL Server
General
1 11 (23.91%) Finance
2 8 (17.39%) Law
3 6 (13.04%) Banking
4 5 (10.87%) Legal
5 3 (6.52%) Telecoms
6 2 (4.35%) Japanese Language
6 2 (4.35%) Investment Banking
6 2 (4.35%) Marketing
6 2 (4.35%) Manufacturing
6 2 (4.35%) Advertising
6 2 (4.35%) Electronics
7 1 (2.17%) Financial Institution
7 1 (2.17%) Billing
7 1 (2.17%) Mandarin Language
7 1 (2.17%) German Language
7 1 (2.17%) Private Banking
Libraries, Frameworks & Software Standards
1 1 (2.17%) HTML
1 1 (2.17%) .NET
1 1 (2.17%) ASP.NET
1 1 (2.17%) CSS
Miscellaneous
1 8 (17.39%) Blackberry
2 2 (4.35%) DTV
2 2 (4.35%) PACS
2 2 (4.35%) CMDB
2 2 (4.35%) Video Conferencing
2 2 (4.35%) NHS
3 1 (2.17%) iPhone
3 1 (2.17%) iPad
3 1 (2.17%) Handset
3 1 (2.17%) Replication
Operating Systems
1 34 (73.91%) Windows
2 12 (26.09%) Windows 7
3 8 (17.39%) Windows XP
4 2 (4.35%) Windows Server 2008
5 1 (2.17%) Mac OS
5 1 (2.17%) Mac OS X Server
5 1 (2.17%) Windows 8
Processes & Methodologies
1 9 (19.57%) ITIL
2 3 (6.52%) Asset Management
3 2 (4.35%) Cost-Benefit Analysis
3 2 (4.35%) Digital Marketing
3 2 (4.35%) Business Intelligence
3 2 (4.35%) Project Management
3 2 (4.35%) Programme Management
3 2 (4.35%) Root Cause Analysis
4 1 (2.17%) Software Deployment
4 1 (2.17%) Investment Management
4 1 (2.17%) Time Management
4 1 (2.17%) Incident Management
Programming Languages
1 4 (8.70%) SQL
2 1 (2.17%) VB
2 1 (2.17%) VB.NET
2 1 (2.17%) VBA
2 1 (2.17%) VB6
2 1 (2.17%) JavaScript
Qualifications
1 6 (13.04%) Degree
2 2 (4.35%) Microsoft Certification
3 1 (2.17%) ITIL Certification
3 1 (2.17%) MOS
3 1 (2.17%) MCITP
3 1 (2.17%) MCSE
Quality Assurance & Compliance
1 7 (15.22%) SLA
System Software
1 18 (39.13%) Active Directory
2 2 (4.35%) XenApp
3 1 (2.17%) VMware Infrastructure
Systems Management
1 1 (2.17%) SCCM
1 1 (2.17%) Cisco CUCM
1 1 (2.17%) FortiGate
Vendors
1 16 (34.78%) Microsoft
2 4 (8.70%) Citrix
2 4 (8.70%) Apple
3 3 (6.52%) SAP
4 2 (4.35%) Cisco
4 2 (4.35%) HP
5 1 (2.17%) Intel
5 1 (2.17%) Bloomberg
5 1 (2.17%) VMware
5 1 (2.17%) Mitel
5 1 (2.17%) Aruba
5 1 (2.17%) Adobe
5 1 (2.17%) Avaya
5 1 (2.17%) Juniper
5 1 (2.17%) Lotus
City, London
People Source Consulting
Salary: £47000 per annum + London weighting + NHS benefits
Posted: 6 days ago