The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 296 300 276
Rank change year-on-year
+4 -24
Permanent jobs requiring a Help Desk Support 8 13 39
As % of all permanent IT jobs located in the City of London 0.079% 0.12% 0.36%
As % of the Job Titles category 0.085% 0.13% 0.38%
Number of salaries quoted 8 13 39
Average salary £38,750 £26,500 £27,500
Average salary % change year-on-year
+46.22% -3.63%
90% offered a salary of more than £20,400 £21,700 £23,000
10% offered a salary of more than £51,000 £30,400 £33,500
UK excluding London average salary £21,500 £21,670 £20,500
% change year-on-year
-0.78% +5.70%
Help Desk Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9457 9777 10266
As % of all permanent IT jobs located in the City of London 93.42% 92.92% 93.97%
Number of salaries quoted 8263 8353 9246
Average salary £55,000 £55,000 £51,500
Average salary % change year-on-year
- +6.79%
90% offered a salary of more than £32,501 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the City of London

Help Desk Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the City of London region.

Help Desk Support Salary Trend in the City of London

Help Desk Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the City of London region over the 3 months to 28 January 2015.

Help Desk Support Salary Histogram in the City of London

Help Desk Support
Top 30 Related IT Skills in the City of London

For the 6 months to 28 January 2015, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 20 (86.96%) Windows
2 13 (56.52%) Microsoft
3 9 (39.13%) Finance
3 9 (39.13%) Active Directory
3 9 (39.13%) ITIL
3 9 (39.13%) MS Office
4 8 (34.78%) Legal
5 7 (30.43%) Blackberry
6 6 (26.09%) MS Excel
7 5 (21.74%) Law
7 5 (21.74%) Windows XP
7 5 (21.74%) Microsoft Certification
7 5 (21.74%) Avaya
7 5 (21.74%) Windows 7
8 4 (17.39%) MCSE
8 4 (17.39%) MCP
8 4 (17.39%) Degree
8 4 (17.39%) Banking
9 3 (13.04%) SLA
9 3 (13.04%) Change Management
9 3 (13.04%) Linux
9 3 (13.04%) Citrix
9 3 (13.04%) Release Management
9 3 (13.04%) Polycom
10 2 (8.70%) Fault Management
10 2 (8.70%) Computer Science
10 2 (8.70%) Windows Server 2008
10 2 (8.70%) Veritas
10 2 (8.70%) Windows Server 2003
10 2 (8.70%) UNIX

Help Desk Support
Top Related IT Skills in the City of London by Category

For the 6 months to 28 January 2015, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.35%) SharePoint
1 1 (4.35%) MS Exchange
1 1 (4.35%) WorkSite
Applications
1 9 (39.13%) MS Office
2 6 (26.09%) MS Excel
3 1 (4.35%) MS PowerPoint
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 1 (4.35%) DHCP
1 1 (4.35%) TCP/IP
1 1 (4.35%) DNS
General
1 9 (39.13%) Finance
2 8 (34.78%) Legal
3 5 (21.74%) Law
4 4 (17.39%) Banking
5 1 (4.35%) Investment Banking
5 1 (4.35%) Mandarin Language
5 1 (4.35%) German Language
5 1 (4.35%) Front Office
Libraries, Frameworks & Software Standards
1 1 (4.35%) COM
Miscellaneous
1 7 (30.43%) Blackberry
2 2 (8.70%) Computer Science
3 1 (4.35%) iPhone
3 1 (4.35%) Handset
3 1 (4.35%) Mathematics
Operating Systems
1 20 (86.96%) Windows
2 5 (21.74%) Windows XP
2 5 (21.74%) Windows 7
3 3 (13.04%) Linux
4 2 (8.70%) Windows Server 2003
4 2 (8.70%) UNIX
4 2 (8.70%) Windows Server 2008
5 1 (4.35%) Windows 8
5 1 (4.35%) Android
Processes & Methodologies
1 9 (39.13%) ITIL
2 3 (13.04%) Change Management
2 3 (13.04%) Release Management
3 2 (8.70%) Fault Management
4 1 (4.35%) People Management
4 1 (4.35%) Service Delivery
Programming Languages
1 1 (4.35%) C
1 1 (4.35%) SQL
Qualifications
1 5 (21.74%) Microsoft Certification
2 4 (17.39%) MCP
2 4 (17.39%) MCSE
2 4 (17.39%) Degree
3 1 (4.35%) MCSA
3 1 (4.35%) A+ Certification
3 1 (4.35%) ITIL Certification
3 1 (4.35%) MCITP
Quality Assurance & Compliance
1 3 (13.04%) SLA
2 1 (4.35%) Sarbanes-Oxley
2 1 (4.35%) QA
System Software
1 9 (39.13%) Active Directory
Systems Management
1 2 (8.70%) Backup Exec
Vendors
1 13 (56.52%) Microsoft
2 5 (21.74%) Avaya
3 3 (13.04%) Citrix
3 3 (13.04%) Polycom
4 2 (8.70%) Veritas
5 1 (4.35%) Bloomberg
5 1 (4.35%) VMware
City, London
Premier Group Recruitment
Salary: £19000 - £20000 per annum + Mobile, Laptop
Posted: 5 days ago
City, London
Coal IT Services
Salary: From £20,000 to £24,000 per annum + Excellent Benefits
Posted: 5 days ago