The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 289 313 310
Rank change year-on-year
+24 -3
Permanent jobs requiring a Help Desk Support 12 20 18
As % of all permanent IT jobs located in the City of London 0.12% 0.17% 0.15%
As % of the Job Titles category 0.13% 0.18% 0.16%
Number of salaries quoted 11 16 17
Average salary £22,500 £30,750 £25,000
Average salary % change year-on-year
-26.82% +23.00%
90% offered a salary of more than £21,500 £22,000 £22,500
10% offered a salary of more than £31,000 £37,500 £32,500
UK excluding London average salary £22,000 £22,500 £20,500
% change year-on-year
-2.22% +9.75%
Help Desk Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9008 11018 11026
As % of all permanent IT jobs located in the City of London 92.94% 92.67% 93.22%
Number of salaries quoted 7799 9269 9767
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the City of London

Help Desk Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the City of London region.

Help Desk Support Salary Trend in the City of London

Help Desk Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the City of London region over the 3 months to 1 September 2015.

Help Desk Support Salary Histogram in the City of London

Help Desk Support
Top 30 Related IT Skills in the City of London

For the 6 months to 1 September 2015, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 14 (60.87%) Windows
2 11 (47.83%) Microsoft
3 10 (43.48%) MS Office
4 9 (39.13%) Finance
5 8 (34.78%) Active Directory
6 5 (21.74%) Blackberry
6 5 (21.74%) SLA
7 4 (17.39%) SharePoint
7 4 (17.39%) ITIL
7 4 (17.39%) Linux
7 4 (17.39%) Banking
7 4 (17.39%) Degree
7 4 (17.39%) Windows 7
8 3 (13.04%) Time Management
8 3 (13.04%) Law
8 3 (13.04%) Legal
8 3 (13.04%) Windows XP
8 3 (13.04%) MS Excel
8 3 (13.04%) Citrix
9 2 (8.70%) Microsoft Certification
9 2 (8.70%) Intranet
9 2 (8.70%) Reuters
9 2 (8.70%) Bloomberg
9 2 (8.70%) DNA
9 2 (8.70%) SQL
9 2 (8.70%) Wireless
9 2 (8.70%) Windows Vista
9 2 (8.70%) Problem Management
9 2 (8.70%) Release Management
9 2 (8.70%) MOS

Help Desk Support
Top Related IT Skills in the City of London by Category

For the 6 months to 1 September 2015, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (17.39%) SharePoint
2 1 (4.35%) MS Exchange
2 1 (4.35%) Blackberry Enterprise Server
2 1 (4.35%) CMS
Applications
1 10 (43.48%) MS Office
2 3 (13.04%) MS Excel
3 1 (4.35%) MS PowerPoint
3 1 (4.35%) MS Project
Communications & Networking
1 2 (8.70%) Intranet
1 2 (8.70%) Wireless
2 1 (4.35%) IP Telephony
2 1 (4.35%) Broadband
General
1 9 (39.13%) Finance
2 4 (17.39%) Banking
3 3 (13.04%) Law
3 3 (13.04%) Legal
Libraries, Frameworks & Software Standards
1 1 (4.35%) HTML
Miscellaneous
1 5 (21.74%) Blackberry
2 2 (8.70%) Reference Data
2 2 (8.70%) Enterprise Software
2 2 (8.70%) Analytical Skills
3 1 (4.35%) iPhone
3 1 (4.35%) Hedge funds
3 1 (4.35%) NHS
3 1 (4.35%) Thin Client
3 1 (4.35%) Device Driver
3 1 (4.35%) PDA
3 1 (4.35%) Computer Science
3 1 (4.35%) Fat Client
Operating Systems
1 14 (60.87%) Windows
2 4 (17.39%) Linux
2 4 (17.39%) Windows 7
3 3 (13.04%) Windows XP
4 2 (8.70%) Windows Vista
5 1 (4.35%) Windows Server 2008
5 1 (4.35%) Windows 8
5 1 (4.35%) Windows Server 2012
5 1 (4.35%) Mac OS X
5 1 (4.35%) Windows Server 2003
Processes & Methodologies
1 4 (17.39%) ITIL
2 3 (13.04%) Time Management
3 2 (8.70%) Portfolio Management
3 2 (8.70%) Software Deployment
3 2 (8.70%) Problem Management
3 2 (8.70%) Release Management
3 2 (8.70%) DNA
4 1 (4.35%) Service Delivery
4 1 (4.35%) Risk Management
4 1 (4.35%) Content Management
4 1 (4.35%) CRM
4 1 (4.35%) Mobile Device Management
4 1 (4.35%) Line Management
4 1 (4.35%) Root Cause Analysis
4 1 (4.35%) Data Protection
Programming Languages
1 2 (8.70%) SQL
Qualifications
1 4 (17.39%) Degree
2 2 (8.70%) MOS
2 2 (8.70%) Microsoft Certification
3 1 (4.35%) ITIL Certification
3 1 (4.35%) MCSE
3 1 (4.35%) MCSA
Quality Assurance & Compliance
1 5 (21.74%) SLA
System Software
1 8 (34.78%) Active Directory
2 1 (4.35%) XenApp
Vendors
1 11 (47.83%) Microsoft
2 3 (13.04%) Citrix
3 2 (8.70%) Reuters
3 2 (8.70%) Bloomberg
4 1 (4.35%) Remedy
4 1 (4.35%) EPiServer
4 1 (4.35%) Apple
4 1 (4.35%) Fidessa
City, London
Eligo
Salary: £29000 - £30000 per annum + Benefits
Posted: Yesterday
City of London
Eligo
Salary: £29000 - £30000 per annum + Benefits
Posted: 2 days ago