The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 257 300 293
Rank change year-on-year
+43 -7
Permanent jobs requiring a Help Desk Support 8 21 24
As % of all permanent IT jobs located in the City of London 0.12% 0.21% 0.23%
As % of the Job Titles category 0.12% 0.22% 0.25%
Number of salaries quoted 5 21 23
Average salary £27,000 £27,500 £26,500
Average salary % change year-on-year
-1.81% +3.77%
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Help Desk Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6431 9753 9782
As % of all permanent IT jobs located in the City of London 95.10% 95.40% 94.64%
Number of salaries quoted 5771 8451 8319
Average salary £57,500 £54,500 £55,000
Average salary % change year-on-year
+5.50% -0.90%
90% offered a salary of more than £35,000 £33,500 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the City of London

Help Desk Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the City of London region.

Help Desk Support Salary Trend in the City of London

Help Desk Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the City of London region over the 3 months to 14 February 2016.

Help Desk Support Salary Histogram in the City of London

Help Desk Support
Top 30 Related IT Skills in the City of London

For the 6 months to 14 February 2016, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 23 (65.71%) Windows
2 21 (60.00%) Active Directory
3 16 (45.71%) Microsoft
4 14 (40.00%) Office 365
5 10 (28.57%) Windows Server
5 10 (28.57%) Finance
6 8 (22.86%) DNS
6 8 (22.86%) MS Excel
7 7 (20.00%) MS Office
7 7 (20.00%) Analytical Skills
8 6 (17.14%) Banking
8 6 (17.14%) Line Management
8 6 (17.14%) Windows Server 2008
8 6 (17.14%) Wireless
8 6 (17.14%) SharePoint
8 6 (17.14%) Mac OS X
9 5 (14.29%) DHCP
9 5 (14.29%) Android
9 5 (14.29%) iPhone
9 5 (14.29%) Windows 7
9 5 (14.29%) Windows Server 2012
9 5 (14.29%) Degree
9 5 (14.29%) Computer Science
9 5 (14.29%) WebEx
10 4 (11.43%) Patch Management
10 4 (11.43%) VMware Infrastructure
10 4 (11.43%) Kalman Filter
10 4 (11.43%) SaaS
10 4 (11.43%) LAN
10 4 (11.43%) MS Exchange

Help Desk Support
Top Related IT Skills in the City of London by Category

For the 6 months to 14 February 2016, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (17.14%) SharePoint
2 4 (11.43%) MS Exchange
3 3 (8.57%) Blackberry Enterprise Server
4 2 (5.71%) Exchange Server 2010
Applications
1 8 (22.86%) MS Excel
2 7 (20.00%) MS Office
3 1 (2.86%) MS PowerPoint
3 1 (2.86%) MS Project
3 1 (2.86%) MS Visio
Cloud Services
1 14 (40.00%) Office 365
2 4 (11.43%) SaaS
3 2 (5.71%) Google Apps
Communications & Networking
1 8 (22.86%) DNS
2 6 (17.14%) Wireless
3 5 (14.29%) DHCP
3 5 (14.29%) WebEx
4 4 (11.43%) LAN
4 4 (11.43%) VPN
5 3 (8.57%) Intranet
5 3 (8.57%) IP Telephony
6 2 (5.71%) IPv4
6 2 (5.71%) Remote Desktop
6 2 (5.71%) TCP/IP
7 1 (2.86%) Broadband
7 1 (2.86%) Ethernet
7 1 (2.86%) Firewall
7 1 (2.86%) Wi-Fi
General
1 10 (28.57%) Finance
2 6 (17.14%) Banking
3 4 (11.43%) Legal
4 2 (5.71%) Back Office
4 2 (5.71%) German Language
4 2 (5.71%) Law
Miscellaneous
1 7 (20.00%) Analytical Skills
2 5 (14.29%) Computer Science
2 5 (14.29%) iPhone
3 4 (11.43%) Blackberry
3 4 (11.43%) Clustering
3 4 (11.43%) Management Information System
4 2 (5.71%) Data Centre
4 2 (5.71%) Fat Client
4 2 (5.71%) Thin Client
5 1 (2.86%) Device Driver
5 1 (2.86%) Hedge funds
5 1 (2.86%) iPad
5 1 (2.86%) Mathematics
5 1 (2.86%) Video Conferencing
Operating Systems
1 23 (65.71%) Windows
2 10 (28.57%) Windows Server
3 6 (17.14%) Mac OS X
3 6 (17.14%) Windows Server 2008
4 5 (14.29%) Android
4 5 (14.29%) Windows 7
4 5 (14.29%) Windows Server 2012
5 2 (5.71%) Apple iOS
5 2 (5.71%) Linux
5 2 (5.71%) Windows 8
6 1 (2.86%) Mac OS
6 1 (2.86%) Windows 10
6 1 (2.86%) Windows XP
Processes & Methodologies
1 6 (17.14%) Line Management
2 4 (11.43%) Kalman Filter
2 4 (11.43%) Patch Management
3 3 (8.57%) CRM
3 3 (8.57%) Problem Management
3 3 (8.57%) Release Management
4 2 (5.71%) Asset Management
5 1 (2.86%) Data Protection
5 1 (2.86%) ITIL
5 1 (2.86%) Mentoring
5 1 (2.86%) Mobile Device Management
5 1 (2.86%) Process Improvement
5 1 (2.86%) Time Management
Programming Languages
1 1 (2.86%) SQL
Qualifications
1 5 (14.29%) Degree
2 1 (2.86%) HND
2 1 (2.86%) ITIL Certification
2 1 (2.86%) Microsoft Certification
2 1 (2.86%) NVQ Level 3
2 1 (2.86%) NVQ Level 4
Quality Assurance & Compliance
1 2 (5.71%) SLA
System Software
1 21 (60.00%) Active Directory
2 4 (11.43%) VMware Infrastructure
Systems Management
1 2 (5.71%) Nagios
Vendors
1 16 (45.71%) Microsoft
2 4 (11.43%) Citrix
2 4 (11.43%) VMware
3 3 (8.57%) Apple
4 2 (5.71%) Cisco
4 2 (5.71%) Google
4 2 (5.71%) Meraki
5 1 (2.86%) Bloomberg
5 1 (2.86%) Red Hat
5 1 (2.86%) Remedy
5 1 (2.86%) Reuters
City of London
Opal Tree Solutions
Salary: £25000 - £35000 per annum + Bonus/Discounts/Gym/LA
Posted: 4 days ago