The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 300 307 305
Rank change year-on-year
+7 -2
Permanent jobs requiring a Help Desk Support 14 24 31
As % of all permanent IT jobs located in the City of London 0.13% 0.20% 0.25%
As % of the Job Titles category 0.14% 0.21% 0.27%
Number of salaries quoted 11 23 30
Average salary £32,500 £28,000 £25,000
Average salary % change year-on-year
+16.07% +12.00%
90% offered a salary of more than £26,500 £23,500 £22,450
10% offered a salary of more than £41,500 £32,500 £32,500
UK excluding London average salary £21,500 £21,000 £20,000
% change year-on-year
+2.38% +5.00%
Help Desk Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10254 11290 11478
As % of all permanent IT jobs located in the City of London 93.43% 92.97% 94.02%
Number of salaries quoted 8807 9805 10530
Average salary £53,000 £55,000 £52,500
Average salary % change year-on-year
-3.63% +4.76%
90% offered a salary of more than £33,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the City of London

Help Desk Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the City of London region.

Help Desk Support Salary Trend in the City of London

Help Desk Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the City of London region over the 3 months to 22 October 2014.

Help Desk Support Salary Histogram in the City of London

Help Desk Support
Top 30 Related IT Skills in the City of London

For the 6 months to 22 October 2014, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 28 (80.00%) Windows
2 17 (48.57%) Microsoft
3 15 (42.86%) Active Directory
4 14 (40.00%) MS Office
5 10 (28.57%) MS Excel
6 9 (25.71%) Degree
7 8 (22.86%) Law
7 8 (22.86%) ITIL
7 8 (22.86%) Windows XP
8 7 (20.00%) Legal
8 7 (20.00%) Finance
9 6 (17.14%) Banking
10 5 (14.29%) Citrix
10 5 (14.29%) Blackberry
10 5 (14.29%) Windows 7
11 3 (8.57%) Telecoms
11 3 (8.57%) SQL
11 3 (8.57%) MS Exchange
11 3 (8.57%) Bloomberg
11 3 (8.57%) XenApp
11 3 (8.57%) German Language
11 3 (8.57%) People Management
12 2 (5.71%) Root Cause Analysis
12 2 (5.71%) CMDB
12 2 (5.71%) Private Banking
12 2 (5.71%) Fault Management
12 2 (5.71%) Windows Server 2008
12 2 (5.71%) SLA
12 2 (5.71%) ITIL Certification
12 2 (5.71%) Avaya

Help Desk Support
Top Related IT Skills in the City of London by Category

For the 6 months to 22 October 2014, IT jobs across the City of London region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.57%) MS Exchange
2 1 (2.86%) SharePoint
2 1 (2.86%) WorkSite
Applications
1 14 (40.00%) MS Office
2 10 (28.57%) MS Excel
3 1 (2.86%) MS PowerPoint
Business Applications
1 1 (2.86%) SAP Oil and Gas
Communications & Networking
1 2 (5.71%) LAN
1 2 (5.71%) WAN
1 2 (5.71%) Wi-Fi
2 1 (2.86%) TCP/IP
Database & Business Intelligence
1 1 (2.86%) SQL Server
General
1 8 (22.86%) Law
2 7 (20.00%) Legal
2 7 (20.00%) Finance
3 6 (17.14%) Banking
4 3 (8.57%) Telecoms
4 3 (8.57%) German Language
5 2 (5.71%) Private Banking
5 2 (5.71%) Advertising
6 1 (2.86%) Electronics
6 1 (2.86%) Manufacturing
6 1 (2.86%) Mandarin Language
6 1 (2.86%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.86%) COM
Miscellaneous
1 5 (14.29%) Blackberry
2 2 (5.71%) CMDB
2 2 (5.71%) NHS
2 2 (5.71%) PACS
2 2 (5.71%) Computer Science
3 1 (2.86%) DTV
Operating Systems
1 28 (80.00%) Windows
2 8 (22.86%) Windows XP
3 5 (14.29%) Windows 7
4 2 (5.71%) Windows Server 2008
4 2 (5.71%) Windows Server 2003
4 2 (5.71%) UNIX
5 1 (2.86%) Android
Processes & Methodologies
1 8 (22.86%) ITIL
2 3 (8.57%) People Management
3 2 (5.71%) Root Cause Analysis
3 2 (5.71%) Fault Management
3 2 (5.71%) Project Management
3 2 (5.71%) Asset Management
3 2 (5.71%) Cost-Benefit Analysis
4 1 (2.86%) Programme Management
4 1 (2.86%) Service Delivery
4 1 (2.86%) Business Intelligence
4 1 (2.86%) Investment Management
4 1 (2.86%) Digital Marketing
4 1 (2.86%) Software Deployment
Programming Languages
1 3 (8.57%) SQL
Qualifications
1 9 (25.71%) Degree
2 2 (5.71%) ITIL Certification
3 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 2 (5.71%) SLA
System Software
1 15 (42.86%) Active Directory
2 3 (8.57%) XenApp
Systems Management
1 2 (5.71%) Backup Exec
2 1 (2.86%) SCCM
Vendors
1 17 (48.57%) Microsoft
2 5 (14.29%) Citrix
3 3 (8.57%) Bloomberg
4 2 (5.71%) Avaya
4 2 (5.71%) Veritas
4 2 (5.71%) Apple
5 1 (2.86%) SAP
5 1 (2.86%) Adobe
City, London
Premier IT
Salary: £120 - £130 per annum
Posted: 2 days ago
City, London
Premier IT
Salary: £12 - £15 per hour
Posted: 5 days ago
City of London
Hays IT - Uk Posting account
Salary: £24000.00 - £29000.00 per annum
Posted: 12 days ago