The statistics below represent IT jobs advertised across the City of London region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 197 224 264
Rank change year-on-year
+27 +40
Permanent jobs requiring an IT Support Analyst 33 37 69
As % of all permanent IT jobs located in the City of London 0.62% 0.54% 0.62%
As % of the Job Titles category 0.64% 0.56% 0.65%
Number of salaries quoted 27 32 68
Median salary £32,500 £30,000 £27,500
Median salary % change year-on-year
+8.33% +9.09%
90% offered a salary of more than £27,500 £24,100 £21,500
10% offered a salary of more than £36,600 £39,600 £46,150
UK excluding London median salary £25,000 £23,000 £23,500
% change year-on-year
+8.69% -2.12%
IT Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5149 6644 10654
As % of all permanent IT jobs located in the City of London 96.91% 96.15% 95.98%
Number of salaries quoted 4677 5889 9246
Median salary £57,500 £55,750 £53,000
Median salary % change year-on-year
+3.13% +5.18%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £85,000 £75,000 £80,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

IT Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the City of London

IT Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the City of London region.

IT Support Analyst Salary Trend in the City of London

IT Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the City of London region over the 3 months to 4 December 2016.

IT Support Analyst Salary Histogram in the City of London

IT Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 4 December 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring IT Support Analyst in the job title.

1 42 (67.74%) Windows
2 37 (59.68%) MS Office
3 34 (54.84%) Microsoft
4 30 (48.39%) Active Directory
5 25 (40.32%) ITIL
5 25 (40.32%) Finance
5 25 (40.32%) Windows 7
6 21 (33.87%) Citrix
7 20 (32.26%) MS Excel
8 16 (25.81%) SQL
9 15 (24.19%) Law
9 15 (24.19%) Blackberry
10 14 (22.58%) Degree
11 13 (20.97%) Cisco
12 12 (19.35%) VMware
13 11 (17.74%) Legal
13 11 (17.74%) VPN
13 11 (17.74%) Computer Science
14 10 (16.13%) Incident Management
14 10 (16.13%) MS Exchange
14 10 (16.13%) TCP/IP
15 9 (14.52%) Microsoft Certification
15 9 (14.52%) Service Management
16 8 (12.90%) Video Conferencing
16 8 (12.90%) Office 365
17 7 (11.29%) VMware Infrastructure
17 7 (11.29%) iPhone
17 7 (11.29%) Windows Server
17 7 (11.29%) Analytical Skills
17 7 (11.29%) iManage

IT Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.13%) MS Exchange
2 6 (9.68%) SharePoint
3 5 (8.06%) Skype for Business
4 3 (4.84%) Apache
4 3 (4.84%) Exchange Server 2010
5 2 (3.23%) Blackberry Enterprise Server
5 2 (3.23%) Exchange Server 2007
5 2 (3.23%) Exchange Server 2013
6 1 (1.61%) IBM Domino
6 1 (1.61%) IBM Notes
6 1 (1.61%) SharePoint Server
Applications
1 37 (59.68%) MS Office
2 20 (32.26%) MS Excel
3 6 (9.68%) MS PowerPoint
Business Applications
1 4 (6.45%) Dynamics CRM
Cloud Services
1 8 (12.90%) Office 365
Communications & Networking
1 11 (17.74%) VPN
2 10 (16.13%) TCP/IP
3 7 (11.29%) LAN
3 7 (11.29%) WAN
4 6 (9.68%) DNS
5 5 (8.06%) Internet
5 5 (8.06%) VoIP
6 4 (6.45%) DHCP
6 4 (6.45%) SAN
7 3 (4.84%) FTP
7 3 (4.84%) IP Telephony
7 3 (4.84%) Wireless
8 2 (3.23%) Cisco IOS
8 2 (3.23%) Firewall
8 2 (3.23%) Skype
9 1 (1.61%) Broadband
9 1 (1.61%) Intranet
9 1 (1.61%) ISDN
9 1 (1.61%) WebEx
Database & Business Intelligence
1 7 (11.29%) SQL Server
2 3 (4.84%) MySQL
2 3 (4.84%) SQL Server 2008
2 3 (4.84%) SQL Server 2012
3 1 (1.61%) SQL Server 2005
3 1 (1.61%) SQL Server 2014
3 1 (1.61%) SQL Server Integration Services
3 1 (1.61%) SQL Server Reporting Services
Development Applications
1 3 (4.84%) JIRA
2 2 (3.23%) FrontPage
General
1 25 (40.32%) Finance
2 15 (24.19%) Law
3 11 (17.74%) Legal
4 4 (6.45%) Banking
5 2 (3.23%) Multimedia
5 2 (3.23%) Telecoms
6 1 (1.61%) Marketing
Libraries, Frameworks & Software Standards
1 4 (6.45%) HTML
2 3 (4.84%) LAMP
3 2 (3.23%) XML
4 1 (1.61%) CSS
4 1 (1.61%) Web Services
Miscellaneous
1 15 (24.19%) Blackberry
2 11 (17.74%) Computer Science
3 8 (12.90%) Video Conferencing
4 7 (11.29%) Analytical Skills
4 7 (11.29%) iPhone
5 5 (8.06%) Mathematics
5 5 (8.06%) Smartphone
6 4 (6.45%) Equities
6 4 (6.45%) Management Information System
7 3 (4.84%) Fintech
7 3 (4.84%) iPad
8 1 (1.61%) BYOD
8 1 (1.61%) Data Centre
8 1 (1.61%) Foreign Exchange (FX)
8 1 (1.61%) Handset
8 1 (1.61%) Hedge funds
8 1 (1.61%) iSeries
8 1 (1.61%) Tandem
Operating Systems
1 42 (67.74%) Windows
2 25 (40.32%) Windows 7
3 7 (11.29%) Windows Server
4 6 (9.68%) Windows 8
5 5 (8.06%) Linux
5 5 (8.06%) Unix
5 5 (8.06%) Windows 10
5 5 (8.06%) Windows Server 2008
6 4 (6.45%) Windows Server 2012
6 4 (6.45%) Windows Vista
7 3 (4.84%) Android
7 3 (4.84%) Apple iOS
7 3 (4.84%) Mac OS X
8 1 (1.61%) Red Hat Enterprise Linux
8 1 (1.61%) Windows Server 2003
Processes & Methodologies
1 25 (40.32%) ITIL
2 10 (16.13%) Incident Management
3 9 (14.52%) Service Management
4 6 (9.68%) Workflow
5 5 (8.06%) Project Management
6 4 (6.45%) Asset Management
6 4 (6.45%) CRM
6 4 (6.45%) ITSM
6 4 (6.45%) Mobile Device Management
6 4 (6.45%) Service Delivery
7 3 (4.84%) Disaster Recovery
7 3 (4.84%) Document Management
8 2 (3.23%) BCP
8 2 (3.23%) Creative Problem-Solving
8 2 (3.23%) Mentoring
9 1 (1.61%) Coaching
9 1 (1.61%) Information Management
9 1 (1.61%) Risk Assessment
9 1 (1.61%) SDLC
9 1 (1.61%) Server Building
Programming Languages
1 16 (25.81%) SQL
2 3 (4.84%) Perl
2 3 (4.84%) PHP
3 1 (1.61%) C
3 1 (1.61%) PowerShell
3 1 (1.61%) VB
3 1 (1.61%) VBScript
Qualifications
1 14 (22.58%) Degree
2 9 (14.52%) Microsoft Certification
3 7 (11.29%) MCSE
4 6 (9.68%) ITIL Certification
4 6 (9.68%) MCITP
4 6 (9.68%) MCSA
5 4 (6.45%) DBS Check
5 4 (6.45%) MCP
5 4 (6.45%) MCTS
5 4 (6.45%) MOS
6 2 (3.23%) CCNA
6 2 (3.23%) Cisco Certification
7 1 (1.61%) HND
Quality Assurance & Compliance
1 6 (9.68%) SLA
2 4 (6.45%) QA
3 1 (1.61%) ISO/IEC 27001
System Software
1 30 (48.39%) Active Directory
2 7 (11.29%) VMware Infrastructure
3 1 (1.61%) Hyper-V
3 1 (1.61%) vSphere
Systems Management
1 5 (8.06%) Backup Exec
1 5 (8.06%) SCCM
1 5 (8.06%) SCOM
2 3 (4.84%) CA Spectrum
2 3 (4.84%) Nagios
2 3 (4.84%) NetBackup
2 3 (4.84%) Norton AntiVirus
2 3 (4.84%) WSUS
Vendors
1 34 (54.84%) Microsoft
2 21 (33.87%) Citrix
3 13 (20.97%) Cisco
4 12 (19.35%) VMware
5 7 (11.29%) Apple
5 7 (11.29%) iManage
6 5 (8.06%) Symantec
7 4 (6.45%) BT
7 4 (6.45%) Mitel
8 3 (4.84%) CA
8 3 (4.84%) CheckPoint
8 3 (4.84%) Intel Security
8 3 (4.84%) Interwoven
9 1 (1.61%) Bloomberg
9 1 (1.61%) Calypso
9 1 (1.61%) Fidessa
9 1 (1.61%) HP
9 1 (1.61%) Lotus
9 1 (1.61%) Red Hat
9 1 (1.61%) Reuters