The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 284 303 305
Rank change year-on-year
+19 +2
Permanent jobs requiring an IT Support Analyst 47 24 25
As % of all permanent IT jobs located in the City of London 0.39% 0.20% 0.19%
As % of the Job Titles category 0.43% 0.21% 0.20%
Number of salaries quoted 42 23 23
Average salary £27,500 £25,000 £27,500
Average salary % change year-on-year
+10.00% -9.09%
90% offered a salary of more than £22,500 £20,900 £23,500
10% offered a salary of more than £35,650 £30,000 £66,000
UK excluding London average salary £24,000 £22,500 £25,000
% change year-on-year
+6.66% -10.00%
IT Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11013 11311 12287
As % of all permanent IT jobs located in the City of London 92.43% 93.37% 94.02%
Number of salaries quoted 9250 10008 11245
Average salary £52,500 £55,000 £53,500
Average salary % change year-on-year
-4.54% +2.80%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the City of London

IT Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the City of London region.

IT Support Analyst Salary Trend in the City of London

IT Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the City of London region over the 3 months to 20 August 2014.

IT Support Analyst Salary Histogram in the City of London

IT Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 20 August 2014, IT jobs across the City of London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 55 (68.75%) Windows
2 37 (46.25%) Active Directory
3 34 (42.50%) MS Office
4 29 (36.25%) Windows 7
5 28 (35.00%) Microsoft
6 18 (22.50%) ITIL
6 18 (22.50%) Finance
7 16 (20.00%) VMware
7 16 (20.00%) MS Excel
8 15 (18.75%) TCP/IP
9 13 (16.25%) Citrix
9 13 (16.25%) Degree
10 12 (15.00%) MS Exchange
11 11 (13.75%) Microsoft Certification
11 11 (13.75%) Windows Server 2008
12 10 (12.50%) LAN
13 9 (11.25%) WAN
13 9 (11.25%) MCSE
14 8 (10.00%) SQL Server
14 8 (10.00%) Cisco
15 7 (8.75%) DNS
16 6 (7.50%) VPN
16 6 (7.50%) MCP
16 6 (7.50%) Linux
16 6 (7.50%) Windows Server 2003
16 6 (7.50%) Computer Science
16 6 (7.50%) Hedge funds
17 5 (6.25%) Windows Server 2012
17 5 (6.25%) Investment Management
17 5 (6.25%) SQL

IT Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 20 August 2014, IT jobs across the City of London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (15.00%) MS Exchange
2 5 (6.25%) SharePoint
3 4 (5.00%) Lync
4 3 (3.75%) Blackberry Enterprise Server
5 2 (2.50%) SharePoint Server
5 2 (2.50%) Exchange Server 2010
5 2 (2.50%) SharePoint 2013
6 1 (1.25%) Exchange Server 2003
6 1 (1.25%) Documentum
6 1 (1.25%) IIS
6 1 (1.25%) IBM Notes
Applications
1 34 (42.50%) MS Office
2 16 (20.00%) MS Excel
3 4 (5.00%) MS PowerPoint
4 1 (1.25%) MS Visio
Business Applications
1 2 (2.50%) Dynamics AX
2 1 (1.25%) Dynamics NAV
Cloud Services
1 1 (1.25%) Office 365
Communications & Networking
1 15 (18.75%) TCP/IP
2 10 (12.50%) LAN
3 9 (11.25%) WAN
4 7 (8.75%) DNS
5 6 (7.50%) VPN
6 5 (6.25%) SAN
6 5 (6.25%) DHCP
7 4 (5.00%) Wi-Fi
8 3 (3.75%) VoIP
8 3 (3.75%) Firewall
9 2 (2.50%) Structured Cabling
10 1 (1.25%) Wireless
10 1 (1.25%) VLAN
10 1 (1.25%) Cisco IPT
10 1 (1.25%) NAS
Database & Business Intelligence
1 8 (10.00%) SQL Server
2 2 (2.50%) SQL Server 2005
2 2 (2.50%) SQL Server 2008
3 1 (1.25%) Crystal Reports
General
1 18 (22.50%) Finance
2 4 (5.00%) Law
2 4 (5.00%) Legal
3 2 (2.50%) Manufacturing
3 2 (2.50%) Advertising
3 2 (2.50%) Italian Language
4 1 (1.25%) Telecoms
4 1 (1.25%) Banking
4 1 (1.25%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.25%) Web Services
1 1 (1.25%) Software Packaging
Miscellaneous
1 6 (7.50%) Computer Science
1 6 (7.50%) Hedge funds
2 3 (3.75%) iPhone
2 3 (3.75%) Blackberry
3 1 (1.25%) Management Information System
3 1 (1.25%) Replication
3 1 (1.25%) Spread Betting
3 1 (1.25%) Mathematics
3 1 (1.25%) Client/Server
3 1 (1.25%) Foreign Exchange (FX)
3 1 (1.25%) New Media
Operating Systems
1 55 (68.75%) Windows
2 29 (36.25%) Windows 7
3 11 (13.75%) Windows Server 2008
4 6 (7.50%) Windows Server 2003
4 6 (7.50%) Linux
5 5 (6.25%) Windows XP
5 5 (6.25%) Windows Server 2012
6 3 (3.75%) Windows 8
6 3 (3.75%) Mac OS X
7 2 (2.50%) Windows Vista
7 2 (2.50%) Mac OS
8 1 (1.25%) AIX
8 1 (1.25%) Solaris
8 1 (1.25%) UNIX
Processes & Methodologies
1 18 (22.50%) ITIL
2 5 (6.25%) Investment Management
3 3 (3.75%) ITIL V3
4 2 (2.50%) Release Management
4 2 (2.50%) Wealth Management
4 2 (2.50%) Project Management
4 2 (2.50%) Asset Management
4 2 (2.50%) Document Management
5 1 (1.25%) Network Design
5 1 (1.25%) Incident Management
5 1 (1.25%) Project Planning
5 1 (1.25%) Service Management
5 1 (1.25%) Change Management
5 1 (1.25%) Disaster Recovery
5 1 (1.25%) Risk Management
5 1 (1.25%) Workflow
5 1 (1.25%) Problem Management
5 1 (1.25%) Algorithmic Trading
5 1 (1.25%) ERP
5 1 (1.25%) Configuration Management
Programming Languages
1 5 (6.25%) SQL
2 1 (1.25%) Shell Script
2 1 (1.25%) PowerShell
2 1 (1.25%) C
2 1 (1.25%) JavaScript
2 1 (1.25%) Perl
Qualifications
1 13 (16.25%) Degree
2 11 (13.75%) Microsoft Certification
3 9 (11.25%) MCSE
4 6 (7.50%) MCP
5 5 (6.25%) MCSA
6 3 (3.75%) CCNA
6 3 (3.75%) Cisco Certification
7 2 (2.50%) MCITP
7 2 (2.50%) ITIL Certification
8 1 (1.25%) VMware Certified Professional (VCP)
8 1 (1.25%) HND
8 1 (1.25%) A+ Certification
Quality Assurance & Compliance
1 2 (2.50%) SLA
2 1 (1.25%) QA
System Software
1 37 (46.25%) Active Directory
2 3 (3.75%) VMware Infrastructure
2 3 (3.75%) Hyper-V
3 1 (1.25%) VMware ESXi
3 1 (1.25%) VMware ESX
3 1 (1.25%) VMware Workstation
3 1 (1.25%) Microsoft Virtual Server
Systems Management
1 2 (2.50%) Backup Exec
1 2 (2.50%) WSUS
1 2 (2.50%) SCCM
2 1 (1.25%) HP SIM
2 1 (1.25%) Control-M
2 1 (1.25%) Norton AntiVirus
2 1 (1.25%) NetBackup
Vendors
1 28 (35.00%) Microsoft
2 16 (20.00%) VMware
3 13 (16.25%) Citrix
4 8 (10.00%) Cisco
5 3 (3.75%) HP
5 3 (3.75%) Apple
6 2 (2.50%) Symantec
6 2 (2.50%) McAfee
6 2 (2.50%) Dell
7 1 (1.25%) SAP
7 1 (1.25%) Interwoven
7 1 (1.25%) Juniper
7 1 (1.25%) BMC
7 1 (1.25%) Veritas
7 1 (1.25%) Lotus
7 1 (1.25%) Wyse
7 1 (1.25%) Hummingbird
7 1 (1.25%) Open Text
7 1 (1.25%) Reuters
7 1 (1.25%) Bloomberg
City, London
Miller Maxwell Ltd
Salary: From £25,000 to £35,000 per annum + Bonus + Benefits
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: Yesterday
City, London
Aston Carter
Posted: 2 days ago
City, London
Sanderson
Salary: £200 - £260 per annum
Posted: 6 days ago
City, Edinburgh
TheSmartList
Salary: £Competitive DOE
Posted: 9 days ago
City of London
Huxley Associates
Salary: £30000 - £38000 per annum + Trading House Bonus + Benefits
Posted: 23 days ago