The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
IT Support Analyst
Rank 302 310 312
Rank change year-on-year
+8 +2
Permanent jobs requiring an IT Support Analyst 16 14 22
As % of all permanent IT jobs located in the City of London 0.136% 0.107% 0.145%
As % of the Job Titles category 0.147% 0.114% 0.155%
Number of salaries quoted 15 12 21
Average salary £29,000 £33,750 £27,500
Average salary % change year-on-year
-14.07% +22.72%
90% offered a salary of more than £22,500 £27,050 £22,500
10% offered a salary of more than £40,000 £70,000 £42,500
UK excluding London average salary £25,000 £23,500 £24,000
% change year-on-year
+6.38% -2.08%
All Job Titles
City of London
Permanent IT job ads with a match in the
Job Titles category
10921 12230 14187
As % of all permanent IT jobs located in the City of London 92.83% 93.10% 93.61%
Number of salaries quoted 9422 11124 12765
Average salary £52,500 £52,500 £55,000
Average salary % change year-on-year
- -4.54%
90% offered a salary of more than £32,521 £32,500 £32,500
10% offered a salary of more than £75,000 £85,000 £80,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support Analyst
London

IT Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst across the City of London region as a proportion of the total demand within the Job Titles category.

City of London IT Support Analyst Jobs Demand Trend

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the City of London region.

City of London IT Support Analyst Salary Trend

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the City of London region over the 3 months to 21 May 2013.

City of London IT Support Analyst Salary Histogram

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the City of London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 26 (83.87%) Windows
2 17 (54.84%) Active Directory
3 16 (51.61%) Finance
4 13 (41.94%) Microsoft Certification
4 13 (41.94%) Microsoft
5 11 (35.48%) Degree
6 10 (32.26%) Cisco
6 10 (32.26%) MS Excel
7 9 (29.03%) Windows 7
8 8 (25.81%) Banking
8 8 (25.81%) Windows XP
8 8 (25.81%) MS Office
9 7 (22.58%) MCSE
9 7 (22.58%) Blackberry
10 6 (19.35%) Blackberry Enterprise Server
10 6 (19.35%) Bloomberg
10 6 (19.35%) LAN
10 6 (19.35%) ITIL
10 6 (19.35%) CCNA
10 6 (19.35%) Cisco Certification
10 6 (19.35%) WAN
10 6 (19.35%) TCP/IP
10 6 (19.35%) Windows Server 2008
11 5 (16.13%) MS Exchange
11 5 (16.13%) Windows Server 2003
12 4 (12.90%) BCP
12 4 (12.90%) A+ Certification
12 4 (12.90%) VMware
12 4 (12.90%) Disaster Recovery
12 4 (12.90%) Firewall

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the City of London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.226%) HTML
Application Platforms
1 6 (19.35%) Blackberry Enterprise Server
2 5 (16.13%) MS Exchange
3 3 (9.677%) Exchange Server 2007
3 3 (9.677%) Exchange Server 2010
4 1 (3.226%) Exchange Server 2003
Applications
1 10 (32.26%) MS Excel
2 8 (25.81%) MS Office
Business Applications
1 1 (3.226%) Bond Adapt
Communications & Networking
1 6 (19.35%) LAN
1 6 (19.35%) WAN
1 6 (19.35%) TCP/IP
2 4 (12.90%) Firewall
2 4 (12.90%) VoIP
2 4 (12.90%) DHCP
2 4 (12.90%) DNS
2 4 (12.90%) VLAN
3 3 (9.677%) IP Telephony
4 1 (3.226%) NAS
4 1 (3.226%) Network Security
4 1 (3.226%) VPN
4 1 (3.226%) SAN
Database & Business Intelligence
1 3 (9.677%) SQL Server
2 1 (3.226%) Sybase IQ
General
1 16 (51.61%) Finance
2 8 (25.81%) Banking
3 3 (9.677%) Front Office
4 2 (6.452%) Legal
5 1 (3.226%) Investment Banking
5 1 (3.226%) Law
Miscellaneous
1 7 (22.58%) Blackberry
2 3 (9.677%) Computer Science
2 3 (9.677%) Video Conferencing
2 3 (9.677%) iPhone
3 2 (6.452%) Management Information System
4 1 (3.226%) Hedge funds
4 1 (3.226%) Client/Server
4 1 (3.226%) Handset
4 1 (3.226%) Replication
4 1 (3.226%) E-Learning
Operating Systems
1 26 (83.87%) Windows
2 9 (29.03%) Windows 7
3 8 (25.81%) Windows XP
4 6 (19.35%) Windows Server 2008
5 5 (16.13%) Windows Server 2003
6 2 (6.452%) Linux
6 2 (6.452%) Android
6 2 (6.452%) Windows Mobile
7 1 (3.226%) Windows Vista
7 1 (3.226%) Windows Server 2012
7 1 (3.226%) UNIX
7 1 (3.226%) Mac OS X
Processes & Methodologies
1 6 (19.35%) ITIL
2 4 (12.90%) BCP
2 4 (12.90%) Disaster Recovery
2 4 (12.90%) Time Management
3 3 (9.677%) Information Security
4 2 (6.452%) Service Management
4 2 (6.452%) Investment Management
4 2 (6.452%) Asset Management
4 2 (6.452%) Document Management
5 1 (3.226%) Business Analysis
5 1 (3.226%) Problem Management
5 1 (3.226%) Business Intelligence
5 1 (3.226%) CRM
5 1 (3.226%) Stakeholder Management
5 1 (3.226%) Change Management
5 1 (3.226%) Business Continuity
Qualifications
1 13 (41.94%) Microsoft Certification
2 11 (35.48%) Degree
3 7 (22.58%) MCSE
4 6 (19.35%) CCNA
4 6 (19.35%) Cisco Certification
5 4 (12.90%) A+ Certification
6 3 (9.677%) MCSA
7 2 (6.452%) ITIL Certification
7 2 (6.452%) MCITP
8 1 (3.226%) MCDST
Quality Assurance & Compliance
1 3 (9.677%) SLA
System Software
1 17 (54.84%) Active Directory
2 4 (12.90%) VMware Infrastructure
3 1 (3.226%) Hyper-V
Vendors
1 13 (41.94%) Microsoft
2 10 (32.26%) Cisco
3 6 (19.35%) Bloomberg
4 4 (12.90%) VMware
5 3 (9.677%) Citrix
5 3 (9.677%) Reuters
6 2 (6.452%) Sun
7 1 (3.226%) SonicWALL
7 1 (3.226%) HP
7 1 (3.226%) Dell
7 1 (3.226%) Sybase
7 1 (3.226%) SAP
7 1 (3.226%) Sage
City, London
To be considered fort his role it is essential you have the following: - Experience in 1st line support either help desk or desktop support - Experience of Microsoft technologies...
Reed Technology
Salary: £25000 - £27000 per annum
Posted: 20 May 2013
City, London
Qualifications:Relevant technical qualifications, particularly MCSA or CCNA or equivalent experience. MCDST strongly preferred. Knowledge/Skills/Experience: Knowledge of all Microsoft Operating Systems, particularly Windows XP, Windows 7,...
Search Consultancy
Posted: 17 May 2013
City, London
Essentials skills: Microsoft Certified... Microsoft Windows Server 2008/2012/SBS, Exchange 2007/10, Microsoft Office 2007/2010/2011/2013, Windows XP/7/8, Vmware, Virtualisation, SAN, Microsoft SQL...
Neos-IT
Posted: 30 April 2013