The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 271 299 313
Rank change year-on-year
+28 +14
Permanent jobs requiring an IT Support Analyst 39 39 21
As % of all permanent IT jobs located in the City of London 0.37% 0.31% 0.18%
As % of the Job Titles category 0.40% 0.34% 0.19%
Number of salaries quoted 36 37 20
Average salary £27,500 £30,000 £33,250
Average salary % change year-on-year
-8.33% -9.77%
90% offered a salary of more than £22,750 £22,800 £22,450
10% offered a salary of more than £37,500 £35,900 £45,500
UK excluding London average salary £24,000 £23,000 £24,500
% change year-on-year
+4.34% -6.12%
IT Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9848 11625 11140
As % of all permanent IT jobs located in the City of London 92.90% 92.57% 93.37%
Number of salaries quoted 8390 9773 9771
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,500 £32,500 £32,521
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the City of London

IT Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the City of London region.

IT Support Analyst Salary Trend in the City of London

IT Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the City of London region over the 3 months to 17 April 2015.

IT Support Analyst Salary Histogram in the City of London

IT Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 81 (92.05%) Windows
2 74 (84.09%) Active Directory
3 60 (68.18%) MS Office
4 42 (47.73%) Microsoft
5 41 (46.59%) Windows 7
6 30 (34.09%) Windows Server 2008
7 28 (31.82%) MS Excel
7 28 (31.82%) MS Exchange
8 22 (25.00%) Degree
8 22 (25.00%) VMware
9 21 (23.86%) VPN
10 19 (21.59%) ITIL
10 19 (21.59%) Finance
11 17 (19.32%) VMware Infrastructure
11 17 (19.32%) Windows Server 2003
12 16 (18.18%) Citrix
12 16 (18.18%) Windows Server 2012
13 15 (17.05%) Cisco
13 15 (17.05%) LAN
13 15 (17.05%) VoIP
14 14 (15.91%) Blackberry
15 12 (13.64%) Computer Science
15 12 (13.64%) Windows 8
15 12 (13.64%) Exchange Server 2010
16 11 (12.50%) iPhone
17 10 (11.36%) Android
17 10 (11.36%) Linux
18 9 (10.23%) SQL Server
19 8 (9.09%) WAN
19 8 (9.09%) DHCP

IT Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (31.82%) MS Exchange
2 12 (13.64%) Exchange Server 2010
3 5 (5.68%) IIS
4 4 (4.55%) SharePoint
5 2 (2.27%) Exchange Server 2013
5 2 (2.27%) Blackberry Enterprise Server
5 2 (2.27%) WorkSite
5 2 (2.27%) Exchange Server 2007
5 2 (2.27%) Lync
6 1 (1.14%) IBM Notes
6 1 (1.14%) SharePoint 2013
Applications
1 60 (68.18%) MS Office
2 28 (31.82%) MS Excel
3 5 (5.68%) MS PowerPoint
Cloud Services
1 6 (6.82%) Office 365
2 1 (1.14%) Mimecast
2 1 (1.14%) Google Apps
Communications & Networking
1 21 (23.86%) VPN
2 15 (17.05%) LAN
2 15 (17.05%) VoIP
3 8 (9.09%) WAN
3 8 (9.09%) DHCP
3 8 (9.09%) DNS
3 8 (9.09%) TCP/IP
3 8 (9.09%) Wireless
4 7 (7.95%) Firewall
5 6 (6.82%) Internet
6 2 (2.27%) 3G
7 1 (1.14%) Cisco IOS
7 1 (1.14%) Network Security
7 1 (1.14%) IPv4
7 1 (1.14%) SAN
7 1 (1.14%) FTP
Database & Business Intelligence
1 9 (10.23%) SQL Server
2 1 (1.14%) MS Access
2 1 (1.14%) RDBMS
2 1 (1.14%) SQL Server 2005
2 1 (1.14%) SQL Server 2012
2 1 (1.14%) Relational Database
General
1 19 (21.59%) Finance
2 6 (6.82%) Advertising
2 6 (6.82%) Telecoms
3 5 (5.68%) Law
3 5 (5.68%) Mandarin Language
4 4 (4.55%) Back Office
5 2 (2.27%) Marketing
6 1 (1.14%) Banking
6 1 (1.14%) Retail
6 1 (1.14%) Front Office
6 1 (1.14%) Legal
Libraries, Frameworks & Software Standards
1 5 (5.68%) FIX Protocol
Miscellaneous
1 14 (15.91%) Blackberry
2 12 (13.64%) Computer Science
3 11 (12.50%) iPhone
4 3 (3.41%) Analytical Skills
4 3 (3.41%) Management Information System
5 2 (2.27%) Video Conferencing
5 2 (2.27%) Mathematics
6 1 (1.14%) Smartphone
6 1 (1.14%) Private Cloud
6 1 (1.14%) Public Cloud
6 1 (1.14%) Hedge funds
Operating Systems
1 81 (92.05%) Windows
2 41 (46.59%) Windows 7
3 30 (34.09%) Windows Server 2008
4 17 (19.32%) Windows Server 2003
5 16 (18.18%) Windows Server 2012
6 12 (13.64%) Windows 8
7 10 (11.36%) Android
7 10 (11.36%) Linux
8 8 (9.09%) Windows XP
9 6 (6.82%) Mac OS X
10 4 (4.55%) Windows Mobile
11 1 (1.14%) Windows Vista
11 1 (1.14%) Mac OS X Server
11 1 (1.14%) Mac OS
11 1 (1.14%) Apple iOS
Processes & Methodologies
1 19 (21.59%) ITIL
2 6 (6.82%) Wealth Management
2 6 (6.82%) Algorithmic Trading
3 5 (5.68%) CRM
4 3 (3.41%) ITSM
5 2 (2.27%) Service Management
5 2 (2.27%) Configuration Management
5 2 (2.27%) Document Management
5 2 (2.27%) Time Management
6 1 (1.14%) Mobile Device Management
6 1 (1.14%) Service Continuity Management
6 1 (1.14%) Kalman Filter
6 1 (1.14%) Business Analysis
6 1 (1.14%) Problem Management
6 1 (1.14%) MOF
6 1 (1.14%) Project Management
6 1 (1.14%) Service Delivery
6 1 (1.14%) Change Management
6 1 (1.14%) Asset Management
6 1 (1.14%) User Acceptance Testing
Programming Languages
1 5 (5.68%) VBA
1 5 (5.68%) Python
1 5 (5.68%) Bash Shell
2 3 (3.41%) SQL
3 1 (1.14%) C
3 1 (1.14%) PowerShell
Qualifications
1 22 (25.00%) Degree
2 8 (9.09%) Microsoft Certification
3 6 (6.82%) MCP
3 6 (6.82%) MCSA
4 5 (5.68%) MCSE
4 5 (5.68%) MCTS
4 5 (5.68%) MCITP
5 3 (3.41%) CCNA
5 3 (3.41%) Cisco Certification
6 2 (2.27%) MOS
6 2 (2.27%) MCDST
7 1 (1.14%) CCNP
Quality Assurance & Compliance
1 5 (5.68%) SLA
System Software
1 74 (84.09%) Active Directory
2 17 (19.32%) VMware Infrastructure
3 7 (7.95%) XenApp
4 4 (4.55%) XenServer
5 3 (3.41%) VMware ESXi
5 3 (3.41%) Hyper-V
5 3 (3.41%) Terminal Services
Systems Management
1 5 (5.68%) Backup Exec
1 5 (5.68%) WSUS
2 3 (3.41%) SCCM
3 2 (2.27%) Casper Suite
4 1 (1.14%) ARCserve
Vendors
1 42 (47.73%) Microsoft
2 22 (25.00%) VMware
3 16 (18.18%) Citrix
4 15 (17.05%) Cisco
5 8 (9.09%) HP
6 4 (4.55%) Dell
6 4 (4.55%) Symantec
6 4 (4.55%) Spiceworks
7 3 (3.41%) LANDesk
8 2 (2.27%) Mitel
8 2 (2.27%) Sophos
9 1 (1.14%) McAfee
9 1 (1.14%) Google
9 1 (1.14%) Barracuda Networks
9 1 (1.14%) Intel
9 1 (1.14%) Avaya
9 1 (1.14%) Lotus
9 1 (1.14%) Apple
9 1 (1.14%) Salesforce.com
9 1 (1.14%) ServiceNow
City, London
Robert Half
Salary: £27500 - £35000 per annum
Posted: Yesterday
City, London
Clayton Group
Salary: £20000 - £25000 per annum
Posted: 2 days ago
City, London
ComputAppoint
Salary: £35000 - £40000 per annum + excellent benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: 4 days ago
City, London
ReThink Recruitment
Salary: £26000.00 - £28000.00 per annum + bonus + benefits
Posted: 4 days ago