The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 279 297 306
Rank change year-on-year
+18 +9
Permanent jobs requiring an IT Support Analyst 27 39 18
As % of all permanent IT jobs located in the City of London 0.26% 0.31% 0.15%
As % of the Job Titles category 0.28% 0.34% 0.16%
Number of salaries quoted 24 36 17
Average salary £28,375 £28,500 £26,000
Average salary % change year-on-year
-0.43% +9.61%
90% offered a salary of more than £25,300 £22,750 £20,500
10% offered a salary of more than £37,550 £37,500 £28,500
UK excluding London average salary £23,500 £24,000 £23,990
% change year-on-year
-2.08% +0.04%
IT Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9738 11467 11174
As % of all permanent IT jobs located in the City of London 92.58% 92.42% 93.28%
Number of salaries quoted 8379 9617 9793
Average salary £55,000 £52,500 £53,000
Average salary % change year-on-year
+4.76% -0.94%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the City of London

IT Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the City of London region.

IT Support Analyst Salary Trend in the City of London

IT Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the City of London region over the 3 months to 29 July 2015.

IT Support Analyst Salary Histogram in the City of London

IT Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 29 July 2015, IT jobs across the City of London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 52 (78.79%) Windows
2 47 (71.21%) MS Office
3 38 (57.58%) Active Directory
4 34 (51.52%) Microsoft
5 30 (45.45%) Windows 7
6 29 (43.94%) MS Excel
7 19 (28.79%) ITIL
7 19 (28.79%) Finance
8 15 (22.73%) Windows Server 2008
8 15 (22.73%) MS Exchange
9 12 (18.18%) Degree
10 10 (15.15%) VPN
10 10 (15.15%) Windows Server 2012
11 9 (13.64%) LAN
12 8 (12.12%) Law
12 8 (12.12%) VMware
12 8 (12.12%) Office 365
12 8 (12.12%) Windows 8
13 7 (10.61%) Computer Science
13 7 (10.61%) VMware Infrastructure
13 7 (10.61%) Windows XP
13 7 (10.61%) Cisco
13 7 (10.61%) SQL Server
13 7 (10.61%) Citrix
13 7 (10.61%) Windows Server 2003
14 6 (9.09%) Microsoft Certification
14 6 (9.09%) Blackberry
14 6 (9.09%) VBA
14 6 (9.09%) SQL
14 6 (9.09%) Linux

IT Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 29 July 2015, IT jobs across the City of London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (22.73%) MS Exchange
2 4 (6.06%) SharePoint
3 3 (4.55%) Blackberry Enterprise Server
4 2 (3.03%) Lync
4 2 (3.03%) Exchange Server 2010
5 1 (1.52%) Exchange Server 2013
5 1 (1.52%) IBM Notes
Applications
1 47 (71.21%) MS Office
2 29 (43.94%) MS Excel
3 5 (7.58%) MS PowerPoint
Cloud Services
1 8 (12.12%) Office 365
2 2 (3.03%) Google Apps
3 1 (1.52%) PaaS
3 1 (1.52%) Mimecast
Communications & Networking
1 10 (15.15%) VPN
2 9 (13.64%) LAN
3 5 (7.58%) TCP/IP
4 4 (6.06%) WAN
4 4 (6.06%) DNS
4 4 (6.06%) Firewall
5 3 (4.55%) Wireless
6 2 (3.03%) DHCP
6 2 (3.03%) VoIP
7 1 (1.52%) FTP
7 1 (1.52%) Cisco IOS
7 1 (1.52%) SAN
Database & Business Intelligence
1 7 (10.61%) SQL Server
2 3 (4.55%) SQL Server Reporting Services
2 3 (4.55%) SQL Server Integration Services
3 2 (3.03%) Relational Database
3 2 (3.03%) RDBMS
Development Applications
1 3 (4.55%) Visual Studio
General
1 19 (28.79%) Finance
2 8 (12.12%) Law
3 5 (7.58%) Legal
4 3 (4.55%) Back Office
4 3 (4.55%) Mandarin Language
5 2 (3.03%) Telecoms
5 2 (3.03%) Marketing
5 2 (3.03%) Advertising
6 1 (1.52%) Banking
6 1 (1.52%) Retail
6 1 (1.52%) Front Office
Libraries, Frameworks & Software Standards
1 3 (4.55%) .NET
1 3 (4.55%) FIX Protocol
Miscellaneous
1 7 (10.61%) Computer Science
2 6 (9.09%) Blackberry
3 5 (7.58%) iPhone
4 4 (6.06%) Analytical Skills
4 4 (6.06%) Management Information System
4 4 (6.06%) Mathematics
5 3 (4.55%) Smartphone
6 2 (3.03%) Video Conferencing
6 2 (3.03%) Digital Media
7 1 (1.52%) Hedge funds
7 1 (1.52%) Algorithms
7 1 (1.52%) Derivative
7 1 (1.52%) Thin Client
7 1 (1.52%) Fat Client
Operating Systems
1 52 (78.79%) Windows
2 30 (45.45%) Windows 7
3 15 (22.73%) Windows Server 2008
4 10 (15.15%) Windows Server 2012
5 8 (12.12%) Windows 8
6 7 (10.61%) Windows XP
6 7 (10.61%) Windows Server 2003
7 6 (9.09%) Linux
8 4 (6.06%) Mac OS X
9 2 (3.03%) Mac OS X Server
9 2 (3.03%) Android
10 1 (1.52%) Windows Vista
10 1 (1.52%) Mac OS
Processes & Methodologies
1 19 (28.79%) ITIL
2 5 (7.58%) Configuration Management
3 4 (6.06%) Algorithmic Trading
4 3 (4.55%) Business Development
4 3 (4.55%) Data Reconciliation
4 3 (4.55%) ITSM
4 3 (4.55%) Asset Management
4 3 (4.55%) Document Management
5 2 (3.03%) Project Management
5 2 (3.03%) Time Management
6 1 (1.52%) Computer Security
6 1 (1.52%) Analytics
6 1 (1.52%) Mobile Device Management
6 1 (1.52%) Service Continuity Management
6 1 (1.52%) Kalman Filter
6 1 (1.52%) Wealth Management
6 1 (1.52%) Quantitative Analysis
6 1 (1.52%) Service Management
6 1 (1.52%) Service Delivery
6 1 (1.52%) Business Analysis
Programming Languages
1 6 (9.09%) SQL
1 6 (9.09%) VBA
2 3 (4.55%) Python
2 3 (4.55%) Bash Shell
2 3 (4.55%) VB
2 3 (4.55%) C#
3 1 (1.52%) JavaScript
3 1 (1.52%) C
Qualifications
1 12 (18.18%) Degree
2 6 (9.09%) Microsoft Certification
3 5 (7.58%) MCP
3 5 (7.58%) MCSE
4 4 (6.06%) MOS
5 3 (4.55%) MCSA
5 3 (4.55%) Cisco Certification
6 2 (3.03%) CCNA
6 2 (3.03%) ITIL Certification
6 2 (3.03%) ITIL Foundation Certificate
7 1 (1.52%) MCDST
7 1 (1.52%) MCTS
7 1 (1.52%) Security Cleared
7 1 (1.52%) CCNP
Quality Assurance & Compliance
1 3 (4.55%) SLA
System Software
1 38 (57.58%) Active Directory
2 7 (10.61%) VMware Infrastructure
3 3 (4.55%) XenApp
4 1 (1.52%) Terminal Server
Systems Management
1 1 (1.52%) ARCserve
1 1 (1.52%) Casper Suite
Vendors
1 34 (51.52%) Microsoft
2 8 (12.12%) VMware
3 7 (10.61%) Citrix
3 7 (10.61%) Cisco
4 3 (4.55%) Bloomberg
4 3 (4.55%) StatPro
4 3 (4.55%) Oracle
4 3 (4.55%) Sybase
5 2 (3.03%) Apple
5 2 (3.03%) Salesforce.com
5 2 (3.03%) Sophos
5 2 (3.03%) Google
5 2 (3.03%) ServiceNow
6 1 (1.52%) Mitel
6 1 (1.52%) LANDesk
6 1 (1.52%) Barracuda Networks
6 1 (1.52%) Kaspersky
6 1 (1.52%) McAfee
6 1 (1.52%) Avaya
6 1 (1.52%) Lotus
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