The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 286 315 321
Rank change year-on-year
+29 +6
Permanent jobs requiring a Senior Technical Support 5 10 6
As % of all permanent IT jobs located in the City of London 0.053% 0.086% 0.051%
As % of the Job Titles category 0.057% 0.093% 0.055%
Number of salaries quoted 4 9 4
Average salary £40,000 £34,000 £46,250
Average salary % change year-on-year
+17.64% -26.48%
UK excluding London average salary £42,500 £33,250 £34,750
% change year-on-year
+27.81% -4.31%
Senior Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
8800 10739 10997
As % of all permanent IT jobs located in the City of London 93.04% 92.71% 93.25%
Number of salaries quoted 7604 9046 9719
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Senior Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the City of London

Senior Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the City of London region.

Senior Technical Support Salary Trend in the City of London

Senior Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 4 September 2015, IT jobs across the City of London region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 5 (83.33%) ITIL
1 5 (83.33%) Linux
2 4 (66.67%) MS Excel
2 4 (66.67%) CRM
2 4 (66.67%) SharePoint
2 4 (66.67%) VPN
2 4 (66.67%) DNS
2 4 (66.67%) SLA
2 4 (66.67%) Cisco
2 4 (66.67%) CCNA
2 4 (66.67%) Active Directory
2 4 (66.67%) Cisco Certification
2 4 (66.67%) Microsoft Certification
2 4 (66.67%) MCP
2 4 (66.67%) HNC
2 4 (66.67%) SQL Server
2 4 (66.67%) Mathematics
2 4 (66.67%) MCTS
2 4 (66.67%) MCITP
2 4 (66.67%) VLAN
2 4 (66.67%) ISO/IEC 27001
2 4 (66.67%) Firewall
2 4 (66.67%) Management Information System
2 4 (66.67%) Electronics
2 4 (66.67%) VMware
2 4 (66.67%) Computer Security
2 4 (66.67%) VMware Infrastructure
2 4 (66.67%) Hyper-V
2 4 (66.67%) Problem Management
2 4 (66.67%) WatchGuard

Senior Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 4 September 2015, IT jobs across the City of London region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (66.67%) SharePoint
1 4 (66.67%) Lync
Applications
1 4 (66.67%) MS Excel
Communications & Networking
1 4 (66.67%) VPN
1 4 (66.67%) DNS
1 4 (66.67%) Firewall
1 4 (66.67%) VLAN
2 1 (16.67%) SWIFTNet
Database & Business Intelligence
1 4 (66.67%) SQL Server
Development Applications
1 1 (16.67%) JIRA
1 1 (16.67%) Firebug
General
1 4 (66.67%) Electronics
2 1 (16.67%) Finance
Libraries, Frameworks & Software Standards
1 1 (16.67%) HTML
1 1 (16.67%) CSS
1 1 (16.67%) jQuery
1 1 (16.67%) Regular Expression
Miscellaneous
1 4 (66.67%) Management Information System
1 4 (66.67%) Mathematics
1 4 (66.67%) Data Centre
2 1 (16.67%) SWIFT
Operating Systems
1 5 (83.33%) Linux
2 1 (16.67%) Windows
Processes & Methodologies
1 5 (83.33%) ITIL
2 4 (66.67%) CRM
2 4 (66.67%) Problem Management
2 4 (66.67%) Computer Security
3 1 (16.67%) Cash Management
3 1 (16.67%) Open Source
3 1 (16.67%) Analytics
3 1 (16.67%) Web Analytics
3 1 (16.67%) Web Development
Programming Languages
1 1 (16.67%) JavaScript
Qualifications
1 4 (66.67%) MCP
1 4 (66.67%) HNC
1 4 (66.67%) CCNA
1 4 (66.67%) Cisco Certification
1 4 (66.67%) Microsoft Certification
1 4 (66.67%) MCTS
1 4 (66.67%) MCITP
2 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 4 (66.67%) SLA
1 4 (66.67%) ISO/IEC 27001
System Software
1 4 (66.67%) Active Directory
1 4 (66.67%) VMware Infrastructure
1 4 (66.67%) Hyper-V
Vendors
1 4 (66.67%) Cisco
1 4 (66.67%) Apple
1 4 (66.67%) VMware
1 4 (66.67%) WatchGuard