The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Senior Technical Support
Rank 316 316 336
Rank change year-on-year
0 +20
Permanent jobs requiring a Senior Technical Support 10 6 5
As % of all permanent IT jobs located in the City of London 0.084% 0.051% 0.039%
As % of the Job Titles category 0.091% 0.054% 0.041%
Number of salaries quoted 9 4 5
Average salary £34,000 £46,250 £62,500
Average salary % change year-on-year
-26.48% -26.00%
UK excluding London average salary £32,500 £34,750 £41,250
% change year-on-year
-6.47% -15.75%
Senior Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10998 11016 12086
As % of all permanent IT jobs located in the City of London 92.61% 93.13% 93.92%
Number of salaries quoted 9251 9758 11049
Average salary £52,500 £55,000 £55,000
Average salary % change year-on-year
-4.54% -
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Senior Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the City of London

Senior Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the City of London region.

Senior Technical Support Salary Trend in the City of London

Senior Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the City of London region over the 3 months to 29 August 2014.

Senior Technical Support Salary Histogram in the City of London

Senior Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 29 August 2014, IT jobs across the City of London region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 16 (94.12%) SQL
2 15 (88.24%) SQL Server
3 14 (82.35%) Oracle
4 13 (76.47%) Windows
4 13 (76.47%) Linux
4 13 (76.47%) SharePoint
4 13 (76.47%) Microsoft
5 12 (70.59%) IIS
5 12 (70.59%) DNS
5 12 (70.59%) Windows Server 2003
5 12 (70.59%) Finance
5 12 (70.59%) VMware
5 12 (70.59%) VMware Infrastructure
5 12 (70.59%) Windows Server 2008
5 12 (70.59%) Windows Server 2012
6 10 (58.82%) SQL Server 2012
6 10 (58.82%) SQL Server 2008
6 10 (58.82%) Infor
6 10 (58.82%) Hyper-V
6 10 (58.82%) SAP Business One
6 10 (58.82%) SQL Server 2005
6 10 (58.82%) MCITP
6 10 (58.82%) SQL Server Reporting Services
6 10 (58.82%) MS Office
6 10 (58.82%) SAP
6 10 (58.82%) Sun
6 10 (58.82%) Citrix
6 10 (58.82%) Microsoft Certification
6 10 (58.82%) ERP
6 10 (58.82%) MCSE

Senior Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 29 August 2014, IT jobs across the City of London region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (76.47%) SharePoint
2 12 (70.59%) IIS
3 10 (58.82%) Tomcat
4 2 (11.76%) MQSeries
4 2 (11.76%) MS Exchange
4 2 (11.76%) Exchange Server 2010
5 1 (5.88%) WebSphere
Applications
1 10 (58.82%) MS Office
2 7 (41.18%) MS Excel
Business Applications
1 10 (58.82%) SAP Business One
Cloud Services
1 1 (5.88%) SaaS
Communications & Networking
1 12 (70.59%) DNS
2 10 (58.82%) DHCP
3 2 (11.76%) TCP/IP
3 2 (11.76%) VoIP
3 2 (11.76%) WAN
3 2 (11.76%) SAN
3 2 (11.76%) MPLS
3 2 (11.76%) Firewall
3 2 (11.76%) Wireless
3 2 (11.76%) Cisco ASA
Database & Business Intelligence
1 15 (88.24%) SQL Server
2 10 (58.82%) SQL Server Reporting Services
2 10 (58.82%) SQL Server 2005
2 10 (58.82%) SQL Server 2008
2 10 (58.82%) SQL Server 2012
3 2 (11.76%) Oracle Database
3 2 (11.76%) Relational Database
3 2 (11.76%) RDBMS
3 2 (11.76%) InterSystems Cache
3 2 (11.76%) Oracle Database 11g
4 1 (5.88%) SQL Server Integration Services
Development Applications
1 1 (5.88%) Visual Studio
General
1 12 (70.59%) Finance
2 3 (17.65%) Marketing
3 2 (11.76%) Back Office
3 2 (11.76%) Banking
3 2 (11.76%) International Banking
Libraries, Frameworks & Software Standards
1 2 (11.76%) JMS
1 2 (11.76%) Application Packaging
2 1 (5.88%) REST
2 1 (5.88%) WebSphere MQ
2 1 (5.88%) .NET
Miscellaneous
1 3 (17.65%) Enterprise Software
2 2 (11.76%) Replication
2 2 (11.76%) Video Conferencing
2 2 (11.76%) Hedge funds
3 1 (5.88%) Derivative
Operating Systems
1 13 (76.47%) Linux
1 13 (76.47%) Windows
2 12 (70.59%) Windows Server 2003
2 12 (70.59%) Windows Server 2008
2 12 (70.59%) Windows Server 2012
3 3 (17.65%) UNIX
4 2 (11.76%) Solaris
Processes & Methodologies
1 10 (58.82%) ERP
2 2 (11.76%) ETL
2 2 (11.76%) Database Tuning
2 2 (11.76%) Performance Tuning
Programming Languages
1 16 (94.12%) SQL
2 3 (17.65%) Java
3 1 (5.88%) JavaScript
3 1 (5.88%) PHP
3 1 (5.88%) PowerShell
3 1 (5.88%) C#
Qualifications
1 10 (58.82%) MCSE
1 10 (58.82%) Microsoft Certification
1 10 (58.82%) MCITP
2 7 (41.18%) MCP
System Software
1 12 (70.59%) VMware Infrastructure
2 10 (58.82%) Hyper-V
3 2 (11.76%) vSphere
3 2 (11.76%) Active Directory
3 2 (11.76%) Terminal Services
Systems Management
1 2 (11.76%) Systems Management Server (SMS)
1 2 (11.76%) WSUS
1 2 (11.76%) EMC NetWorker
1 2 (11.76%) SCCM
2 1 (5.88%) Control-M
Vendors
1 14 (82.35%) Oracle
2 13 (76.47%) Microsoft
3 12 (70.59%) VMware
4 10 (58.82%) Infor
4 10 (58.82%) Citrix
4 10 (58.82%) Sun
4 10 (58.82%) SAP
5 2 (11.76%) JBoss
5 2 (11.76%) Cisco
5 2 (11.76%) HP
5 2 (11.76%) Dell
5 2 (11.76%) EMC
5 2 (11.76%) NetApp
5 2 (11.76%) StorageTek
5 2 (11.76%) CheckPoint
5 2 (11.76%) BT
5 2 (11.76%) SolarWinds
6 1 (5.88%) Sophis