Service Delivery Jobs in the City of London

Service Delivery
Central London > City of London

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 94 138 134
Rank change year-on-year +44 -4 +26
Permanent jobs citing Service Delivery 83 97 154
As % of all permanent jobs advertised in the City of London 2.47% 2.02% 2.19%
As % of the Processes & Methodologies category 2.68% 2.12% 2.30%
Number of salaries quoted 54 84 115
10th Percentile £38,084 £35,000 £34,250
25th Percentile £50,625 £43,162 £47,500
Median annual salary (50th Percentile) £65,000 £65,625 £62,500
Median % change year-on-year -0.95% +5.00% -
75th Percentile £87,500 £80,000 £77,500
90th Percentile £119,250 £120,000 £97,500
Central London median annual salary £65,000 £67,500 £60,000
% change year-on-year -3.70% +12.50% -

All Process and Methodology Skills
City of London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,102 4,573 6,705
As % of all permanent jobs advertised in the City of London 92.43% 95.29% 95.34%
Number of salaries quoted 2,480 3,842 5,601
10th Percentile £41,250 £44,025 £45,000
25th Percentile £55,000 £56,250 £57,500
Median annual salary (50th Percentile) £75,000 £75,000 £72,500
Median % change year-on-year - +3.45% -
75th Percentile £95,000 £97,500 £93,750
90th Percentile £113,750 £112,500 £110,000
Central London median annual salary £73,000 £75,000 £72,500
% change year-on-year -2.67% +3.45% +3.57%

Service Delivery
Job Vacancy Trend in the City of London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Delivery in the City of London

Service Delivery
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Service Delivery in the City of London.

Salary trend for Service Delivery in the City of London

Service Delivery
Salary Histogram in the City of London

Salary distribution for jobs citing Service Delivery in the City of London over the 6 months to 24 April 2024.

Salary histogram for Service Delivery in the City of London

Service Delivery
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the City of London region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London Bridge - 1 £35,000 -
Service Delivery
Central London

Service Delivery
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.23%) Microsoft Exchange
1 6 (7.23%) SharePoint
Applications
1 9 (10.84%) Microsoft Office
2 8 (9.64%) Microsoft Excel
3 4 (4.82%) Microsoft PowerPoint
Business Applications
1 3 (3.61%) Dynamics CRM
2 2 (2.41%) NetSuite
Cloud Services
1 28 (33.73%) Microsoft 365
2 25 (30.12%) Azure
3 9 (10.84%) Entra ID
4 6 (7.23%) Cloud Computing
5 5 (6.02%) Power Platform
6 4 (4.82%) PowerApps
6 4 (4.82%) SaaS
6 4 (4.82%) WhatsApp
7 3 (3.61%) Azure DevOps
7 3 (3.61%) Power Automate
8 2 (2.41%) Google Workspace
8 2 (2.41%) OneDrive
9 1 (1.20%) AWS
9 1 (1.20%) Azure ExpressRoute
9 1 (1.20%) Dynamics 365
9 1 (1.20%) Mimecast
Communications & Networking
1 7 (8.43%) WAN
2 6 (7.23%) LAN
3 4 (4.82%) Firewall
3 4 (4.82%) Network Security
3 4 (4.82%) TCP/IP
3 4 (4.82%) VPN
4 3 (3.61%) Internet
4 3 (3.61%) Wi-Fi
5 2 (2.41%) MPLS
5 2 (2.41%) SD-WAN
6 1 (1.20%) Cisco IOS
6 1 (1.20%) IP Telephony
6 1 (1.20%) NAS
6 1 (1.20%) PBX
6 1 (1.20%) Software-Defined Networking
6 1 (1.20%) Unified Communications
6 1 (1.20%) VoIP
6 1 (1.20%) WebEx
6 1 (1.20%) Wireless
Database & Business Intelligence
1 8 (9.64%) SQL Server
2 3 (3.61%) Azure SQL Database
2 3 (3.61%) SQL Server Reporting Services
3 1 (1.20%) MySQL
3 1 (1.20%) RDBMS
3 1 (1.20%) Relational Database
Development Applications
1 3 (3.61%) Visual Studio
2 1 (1.20%) JIRA
General
1 31 (37.35%) Social Skills
2 22 (26.51%) Finance
3 11 (13.25%) Analytical Skills
3 11 (13.25%) Legal
4 10 (12.05%) Public Sector
5 7 (8.43%) Law
6 4 (4.82%) Organisational Skills
7 3 (3.61%) Advertising
7 3 (3.61%) Banking
8 2 (2.41%) Marketing
8 2 (2.41%) Telecoms
9 1 (1.20%) Games
9 1 (1.20%) Inclusion and Diversity
9 1 (1.20%) Influencing Skills
Job Titles
1 15 (18.07%) Service Manager
2 11 (13.25%) Delivery Manager
2 11 (13.25%) Service Delivery Manager
3 8 (9.64%) Head of Operations
3 8 (9.64%) Senior
4 7 (8.43%) Architect
4 7 (8.43%) Head of IT
4 7 (8.43%) Head of IT Operations
5 6 (7.23%) Analyst
5 6 (7.23%) Azure Engineer
5 6 (7.23%) Services Director
6 5 (6.02%) IT Director
6 5 (6.02%) IT Manager
6 5 (6.02%) Operations Director
7 4 (4.82%) Infrastructure Engineer
7 4 (4.82%) Infrastructure Solutions Architect
7 4 (4.82%) Integration Architect
7 4 (4.82%) IT Engineer
7 4 (4.82%) IT Services Manager
7 4 (4.82%) Solutions Architect
Libraries, Frameworks & Software Standards
1 3 (3.61%) JSON
1 3 (3.61%) Web Services
2 1 (1.20%) Middleware
Miscellaneous
1 5 (6.02%) CMDB
2 3 (3.61%) Data Centre
2 3 (3.61%) PMI
3 2 (2.41%) CCTV
3 2 (2.41%) iPhone
3 2 (2.41%) Management Information System
3 2 (2.41%) Reinsurance
4 1 (1.20%) Cloud Native
4 1 (1.20%) Enterprise Software
4 1 (1.20%) Housing Association
4 1 (1.20%) iPad
4 1 (1.20%) Public Cloud
4 1 (1.20%) Smartphone
4 1 (1.20%) Video Conferencing
4 1 (1.20%) Virtual Team
Operating Systems
1 23 (27.71%) Windows
2 8 (9.64%) Windows 10
2 8 (9.64%) Windows Server
3 3 (3.61%) Apple iOS
4 2 (2.41%) Android
4 2 (2.41%) Linux
4 2 (2.41%) Mac OS
4 2 (2.41%) Windows Server 2016
5 1 (1.20%) Unix
5 1 (1.20%) Windows Server 2019
Processes & Methodologies
1 49 (59.04%) ITIL
2 31 (37.35%) ITSM
3 29 (34.94%) Service Management
4 18 (21.69%) Problem-Solving
5 15 (18.07%) Project Management
6 13 (15.66%) Actionable Insight
6 13 (15.66%) Agile
6 13 (15.66%) Incident Management
7 12 (14.46%) Change Management
7 12 (14.46%) Continuous Improvement
7 12 (14.46%) Customer Service
7 12 (14.46%) Major Incident Management
7 12 (14.46%) Roadmaps
8 11 (13.25%) Problem Management
8 11 (13.25%) Stakeholder Management
9 9 (10.84%) Line Management
10 8 (9.64%) Decision-Making
10 8 (9.64%) Service Delivery Management
10 8 (9.64%) Statistical Analysis
10 8 (9.64%) Trend Analysis
Programming Languages
1 12 (14.46%) PowerShell
2 7 (8.43%) SQL
3 4 (4.82%) T-SQL
Qualifications
1 28 (33.73%) Degree
2 10 (12.05%) ITIL Certification
3 5 (6.02%) Master's Degree
4 4 (4.82%) Computer Science Degree
4 4 (4.82%) SC Cleared
4 4 (4.82%) Security Cleared
4 4 (4.82%) TOGAF Certification
5 3 (3.61%) CCIE
5 3 (3.61%) CCNP
5 3 (3.61%) Cisco Certification
5 3 (3.61%) PMI Certification
6 2 (2.41%) ITIL Foundation Certificate
6 2 (2.41%) Microsoft Certification
6 2 (2.41%) VMware Certified Professional (VCP)
7 1 (1.20%) Azure Certification
Quality Assurance & Compliance
1 11 (13.25%) SLA
2 1 (1.20%) Actionable Recommendations
2 1 (1.20%) Data Quality
System Software
1 22 (26.51%) Active Directory
2 9 (10.84%) Virtual Desktop
3 4 (4.82%) VMware Infrastructure
4 3 (3.61%) Virtual Machines
4 3 (3.61%) vSphere
5 1 (1.20%) Hyper-V
Systems Management
1 4 (4.82%) SCCM
2 3 (3.61%) Microsoft Intune
3 1 (1.20%) Jamf Pro
3 1 (1.20%) Terraform
3 1 (1.20%) WMI
Vendors
1 22 (26.51%) Microsoft
2 7 (8.43%) ServiceNow
2 7 (8.43%) VMware
3 6 (7.23%) Cisco
3 6 (7.23%) SolarWinds
4 4 (4.82%) iManage
5 3 (3.61%) Citrix
5 3 (3.61%) HP
5 3 (3.61%) Oracle
6 2 (2.41%) Genesys
6 2 (2.41%) Google
6 2 (2.41%) Meraki
6 2 (2.41%) Sun
7 1 (1.20%) Apple
7 1 (1.20%) Aruba
7 1 (1.20%) Dell
7 1 (1.20%) Qualys
7 1 (1.20%) Sophos
7 1 (1.20%) Synology