The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Colchester region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 28 33 -
Rank change year-on-year
+5 -
Permanent jobs requiring a Help Desk Support 11 1 0
As % of all permanent IT jobs located in Colchester 5.64% 0.56% -
As % of the Job Titles category 5.64% 0.59% -
Number of salaries quoted 10 1 0
Average salary £32,000 £16,000 -
Average salary % change year-on-year
+100.00% -
UK excluding London average salary £23,000 £20,500 £20,000
% change year-on-year
+12.19% +2.50%
Job Titles Category
Colchester
Permanent IT job ads with a match in the
Job Titles category
195 169 214
As % of all permanent IT jobs located in Colchester 100.00% 94.41% 99.53%
Number of salaries quoted 181 131 177
Average salary £40,000 £38,500 £35,000
Average salary % change year-on-year
+3.89% +10.00%
90% offered a salary of more than £25,750 £23,000 £23,500
10% offered a salary of more than £62,500 £45,000 £51,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support
Essex

Help Desk Support
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Colchester region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Colchester

Help Desk Support
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Colchester region.

Help Desk Support Salary Trend in Colchester

Help Desk Support
Top 15 Related IT Skills in Colchester

For the 6 months to 22 July 2014, IT jobs across the Colchester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 13 (100.00%) Active Directory
2 10 (76.92%) MS Office
2 10 (76.92%) ITIL
2 10 (76.92%) MS Excel
2 10 (76.92%) MS Exchange
2 10 (76.92%) VoIP
2 10 (76.92%) Citrix
2 10 (76.92%) Incident Management
2 10 (76.92%) Problem Management
2 10 (76.92%) Exchange Server 2007
2 10 (76.92%) Change Control
3 3 (23.08%) Windows
3 3 (23.08%) Windows XP
3 3 (23.08%) Microsoft
3 3 (23.08%) LANDesk

Help Desk Support
Top Related IT Skills in Colchester by Category

For the 6 months to 22 July 2014, IT jobs across the Colchester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (76.92%) MS Exchange
1 10 (76.92%) Exchange Server 2007
Applications
1 10 (76.92%) MS Office
1 10 (76.92%) MS Excel
Communications & Networking
1 10 (76.92%) VoIP
Operating Systems
1 3 (23.08%) Windows
1 3 (23.08%) Windows XP
Processes & Methodologies
1 10 (76.92%) ITIL
1 10 (76.92%) Incident Management
1 10 (76.92%) Problem Management
1 10 (76.92%) Change Control
System Software
1 13 (100.00%) Active Directory
Vendors
1 10 (76.92%) Citrix
2 3 (23.08%) LANDesk
2 3 (23.08%) Microsoft
Colchester, Essex
I3
Salary: £32000 per annum + benefits
Posted: 6 days ago