The table below looks at the statistics for ITSM skills in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 29 32 27
Rank change year-on-year
+3 -5
Permanent jobs citing ITSM 20 1 7
As % of all permanent IT jobs located in Colchester 7.72% 0.65% 4.43%
As % of the Processes & Methodologies category 9.39% 0.81% 5.11%
Number of salaries quoted 20 1 7
Average salary £55,000 £60,000 £47,500
Average salary % change year-on-year
-8.33% +26.31%
90% offered a salary of more than £47,150 £60,000 £44,000
10% offered a salary of more than £61,000 £60,000 £55,000
UK excluding London average salary £42,500 £40,150 £39,000
% change year-on-year
+5.85% +2.94%
ITSM
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Colchester region.

Processes & Methodologies Category
Colchester
Permanent IT job ads with a match in the
Processes & Methodologies category
213 123 137
As % of all permanent IT jobs located in Colchester 82.24% 79.35% 86.71%
Number of salaries quoted 191 114 119
Average salary £50,000 £40,000 £45,500
Average salary % change year-on-year
+25.00% -12.08%
90% offered a salary of more than £30,000 £25,600 £40,000
10% offered a salary of more than £62,500 £52,500 £77,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Colchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Colchester

ITSM
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Colchester region.

ITSM Salary Trend in Colchester

ITSM
Salary Histogram in Colchester

This chart provides a salary histogram for IT jobs citing ITSM across the Colchester region over the 3 months to 10 February 2016.

ITSM Salary Histogram in Colchester

ITSM
Top 30 Related IT Skills in Colchester

For the 6 months to 10 February 2016, IT jobs across the Colchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 26 (92.86%) ITIL
2 17 (60.71%) Service Management
3 15 (53.57%) Problem Management
4 12 (42.86%) ITIL V3
5 11 (39.29%) ServiceNow
6 9 (32.14%) assyst
6 9 (32.14%) Windows Server 2008
6 9 (32.14%) XenApp
6 9 (32.14%) Citrix
6 9 (32.14%) Windows
6 9 (32.14%) MS Exchange
6 9 (32.14%) NetApp
6 9 (32.14%) Exchange Server 2013
6 9 (32.14%) Exchange Server 2010
6 9 (32.14%) Windows Server
7 8 (28.57%) Root Cause Analysis
7 8 (28.57%) Analytical Skills
8 6 (21.43%) SAN
8 6 (21.43%) Remedy
8 6 (21.43%) SLA
8 6 (21.43%) Law
8 6 (21.43%) ITIL V2
8 6 (21.43%) Remedy ITSM
9 5 (17.86%) Change Control
9 5 (17.86%) Performance Metrics
10 3 (10.71%) Degree
10 3 (10.71%) Windows Server 2012
10 3 (10.71%) Trend Analysis
10 3 (10.71%) Publishing
10 3 (10.71%) ITIL Certification

ITSM
Top Related IT Skills in Colchester by Category

For the 6 months to 10 February 2016, IT jobs across the Colchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (32.14%) Exchange Server 2010
1 9 (32.14%) Exchange Server 2013
1 9 (32.14%) MS Exchange
Business Applications
1 9 (32.14%) assyst
2 6 (21.43%) Remedy ITSM
Cloud Services
1 2 (7.14%) SaaS
Communications & Networking
1 6 (21.43%) SAN
2 2 (7.14%) Unified Communications
General
1 6 (21.43%) Law
2 3 (10.71%) Publishing
3 2 (7.14%) Finance
3 2 (7.14%) Telecoms
Job Titles
1 11 (39.29%) Service Manager
2 9 (32.14%) ITIL Manager
2 9 (32.14%) ITIL Problem Manager
2 9 (32.14%) Problem Manager
3 8 (28.57%) Service Desk Manager
4 6 (21.43%) Incident and Problem Manager
4 6 (21.43%) Incident Manager
4 6 (21.43%) ITIL Incident Manager
4 6 (21.43%) Service Management Specialist
5 3 (10.71%) Delivery Manager
5 3 (10.71%) IT Manager
5 3 (10.71%) IT Services Delivery Manager
5 3 (10.71%) IT Services Manager
5 3 (10.71%) ITSM Specialist
5 3 (10.71%) Services Delivery Manager
6 2 (7.14%) Account Executive
6 2 (7.14%) ITIL Service Management Specialist
Miscellaneous
1 8 (28.57%) Analytical Skills
2 5 (17.86%) Performance Metrics
Operating Systems
1 9 (32.14%) Windows
1 9 (32.14%) Windows Server
1 9 (32.14%) Windows Server 2008
2 3 (10.71%) Windows Server 2012
Processes & Methodologies
1 26 (92.86%) ITIL
2 17 (60.71%) Service Management
3 15 (53.57%) Problem Management
4 12 (42.86%) ITIL V3
5 8 (28.57%) Root Cause Analysis
6 6 (21.43%) ITIL V2
7 5 (17.86%) Change Control
8 3 (10.71%) Incident Management
8 3 (10.71%) Project Management
8 3 (10.71%) Service Delivery
8 3 (10.71%) Trend Analysis
9 2 (7.14%) Business Development
9 2 (7.14%) Disaster Recovery
9 2 (7.14%) Logistics
10 1 (3.57%) Knowledge Management
Qualifications
1 3 (10.71%) Degree
1 3 (10.71%) ITIL Certification
Quality Assurance & Compliance
1 6 (21.43%) SLA
System Software
1 9 (32.14%) XenApp
Vendors
1 11 (39.29%) ServiceNow
2 9 (32.14%) Citrix
2 9 (32.14%) NetApp
3 6 (21.43%) Remedy
4 3 (10.71%) EMC