The table below looks at the statistics for ITSM skills in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 41 - 11
Rank change year-on-year
- 0
Permanent jobs citing ITSM 2 0 31
As % of all permanent IT jobs located in Colchester 1.12% - 13.54%
As % of the Processes & Methodologies category 1.30% - 17.13%
Number of salaries quoted 1 0 30
Average salary £70,000 - £55,000
UK excluding London average salary £43,500 £42,500 £50,000
% change year-on-year
+2.35% -15.00%
ITSM
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Colchester region.

Processes & Methodologies Category
Colchester
Permanent IT job ads with a match in the
Processes & Methodologies category
154 154 181
As % of all permanent IT jobs located in Colchester 86.03% 81.48% 79.04%
Number of salaries quoted 130 136 167
Average salary £42,500 £35,000 £50,000
Average salary % change year-on-year
+21.42% -30.00%
90% offered a salary of more than £32,500 £22,050 £39,000
10% offered a salary of more than £62,500 £67,500 £53,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Colchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Colchester

ITSM
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Colchester region.

ITSM Salary Trend in Colchester

ITSM
Top 30 Related IT Skills in Colchester

For the 6 months to 30 April 2016, IT jobs across the Colchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 23 (92.00%) ITIL
2 15 (60.00%) Service Management
3 13 (52.00%) Problem Management
4 12 (48.00%) ITIL V3
5 10 (40.00%) ServiceNow
5 10 (40.00%) Exchange Server 2010
5 10 (40.00%) Windows
5 10 (40.00%) MS Exchange
6 9 (36.00%) Citrix
6 9 (36.00%) NetApp
6 9 (36.00%) Windows Server 2008
6 9 (36.00%) XenApp
6 9 (36.00%) assyst
6 9 (36.00%) Windows Server
6 9 (36.00%) Exchange Server 2013
7 8 (32.00%) Analytical Skills
7 8 (32.00%) Service Design
8 6 (24.00%) Remedy ITSM
8 6 (24.00%) ITIL V2
8 6 (24.00%) Law
8 6 (24.00%) SAN
8 6 (24.00%) Remedy
9 5 (20.00%) Root Cause Analysis
10 4 (16.00%) Service Delivery
11 3 (12.00%) Project Management
11 3 (12.00%) EMC
11 3 (12.00%) ITIL Certification
11 3 (12.00%) Degree
11 3 (12.00%) Windows Server 2012
11 3 (12.00%) Trend Analysis

ITSM
Top Related IT Skills in Colchester by Category

For the 6 months to 30 April 2016, IT jobs across the Colchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (40.00%) Exchange Server 2010
1 10 (40.00%) MS Exchange
2 9 (36.00%) Exchange Server 2013
3 1 (4.00%) Blackberry Enterprise Server
Applications
1 1 (4.00%) MS Excel
Business Applications
1 9 (36.00%) assyst
2 6 (24.00%) Remedy ITSM
Cloud Services
1 2 (8.00%) SaaS
2 1 (4.00%) Office 365
Communications & Networking
1 6 (24.00%) SAN
2 2 (8.00%) Unified Communications
3 1 (4.00%) VPN
General
1 6 (24.00%) Law
2 2 (8.00%) Finance
2 2 (8.00%) Publishing
2 2 (8.00%) Telecoms
Job Titles
1 9 (36.00%) ITIL Manager
1 9 (36.00%) ITIL Problem Manager
1 9 (36.00%) Problem Manager
2 7 (28.00%) Service Manager
3 6 (24.00%) Incident and Problem Manager
3 6 (24.00%) Incident Manager
3 6 (24.00%) ITIL Incident Manager
3 6 (24.00%) Service Management Specialist
4 4 (16.00%) Service Desk Manager
5 3 (12.00%) Delivery Manager
5 3 (12.00%) IT Manager
5 3 (12.00%) IT Services Delivery Manager
5 3 (12.00%) IT Services Manager
5 3 (12.00%) ITSM Specialist
5 3 (12.00%) Services Delivery Manager
6 2 (8.00%) Account Executive
6 2 (8.00%) ITIL Service Management Specialist
Miscellaneous
1 8 (32.00%) Analytical Skills
2 2 (8.00%) Performance Metrics
3 1 (4.00%) Blackberry
Operating Systems
1 10 (40.00%) Windows
2 9 (36.00%) Windows Server
2 9 (36.00%) Windows Server 2008
3 3 (12.00%) Windows Server 2012
4 1 (4.00%) Windows Phone
Processes & Methodologies
1 23 (92.00%) ITIL
2 15 (60.00%) Service Management
3 13 (52.00%) Problem Management
4 12 (48.00%) ITIL V3
5 8 (32.00%) Service Design
6 6 (24.00%) ITIL V2
7 5 (20.00%) Root Cause Analysis
8 4 (16.00%) Service Delivery
9 3 (12.00%) Incident Management
9 3 (12.00%) Project Management
9 3 (12.00%) Trend Analysis
10 2 (8.00%) Business Development
10 2 (8.00%) Change Control
10 2 (8.00%) Disaster Recovery
10 2 (8.00%) Logistics
11 1 (4.00%) Configuration Management
11 1 (4.00%) Knowledge Management
11 1 (4.00%) Process Management
11 1 (4.00%) Supplier Management
Qualifications
1 3 (12.00%) Degree
1 3 (12.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (8.00%) SLA
System Software
1 9 (36.00%) XenApp
Vendors
1 10 (40.00%) ServiceNow
2 9 (36.00%) Citrix
2 9 (36.00%) NetApp
3 6 (24.00%) Remedy
4 3 (12.00%) EMC
5 1 (4.00%) Apple
5 1 (4.00%) Clearswift
5 1 (4.00%) Microsoft
5 1 (4.00%) Nokia
5 1 (4.00%) Proofpoint
Colchester, Essex
Eutopia Solutions Ltd
Salary: £50000.00 - £60000.00 per annum + generous package
Posted: 2 days ago