The table below looks at the statistics for ITSM skills in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 30 - -
Rank change year-on-year
- 0
Permanent jobs citing ITSM 4 0 0
As % of all permanent IT jobs located in Colchester 3.05% - -
As % of the Processes & Methodologies category 3.77% - -
Number of salaries quoted 4 0 0
Average salary £57,500 - -
UK excluding London average salary £39,500 £42,500 £40,000
% change year-on-year
-7.05% +6.25%
ITSM
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Colchester region.

Processes & Methodologies Category
Colchester
Permanent IT job ads with a match in the
Processes & Methodologies category
106 121 150
As % of all permanent IT jobs located in Colchester 80.92% 76.10% 70.09%
Number of salaries quoted 90 108 120
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £32,000 £25,000 £25,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Colchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Colchester

ITSM
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Colchester region.

ITSM Salary Trend in Colchester

ITSM
Top 30 Related IT Skills in Colchester

For the 6 months to 18 September 2014, IT jobs across the Colchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 25 (96.15%) Windows
2 23 (88.46%) Citrix
2 23 (88.46%) NetApp
2 23 (88.46%) ITIL
2 23 (88.46%) Windows Server 2008
2 23 (88.46%) XenApp
3 17 (65.38%) Problem Management
3 17 (65.38%) assyst
4 16 (61.54%) Exchange Server 2010
4 16 (61.54%) Exchange Server 2013
4 16 (61.54%) MS Exchange
5 13 (50.00%) Service Management
6 12 (46.15%) ITIL V3
7 10 (38.46%) EMC
8 9 (34.62%) Root Cause Analysis
9 8 (30.77%) ITIL V2
9 8 (30.77%) Remedy ITSM
9 8 (30.77%) SAN
9 8 (30.77%) Remedy
10 7 (26.92%) Management Information System
10 7 (26.92%) Degree
11 6 (23.08%) Release Management
11 6 (23.08%) SharePoint Server
11 6 (23.08%) BizTalk Server
11 6 (23.08%) Documentum
11 6 (23.08%) ABAP
11 6 (23.08%) Java
11 6 (23.08%) SQL
11 6 (23.08%) .NET
11 6 (23.08%) Oracle

ITSM
Top Related IT Skills in Colchester by Category

For the 6 months to 18 September 2014, IT jobs across the Colchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 16 (61.54%) Exchange Server 2010
1 16 (61.54%) Exchange Server 2013
1 16 (61.54%) MS Exchange
2 6 (23.08%) SharePoint Server
2 6 (23.08%) BizTalk Server
2 6 (23.08%) Documentum
Applications
1 2 (7.69%) MS Excel
Business Applications
1 17 (65.38%) assyst
2 8 (30.77%) Remedy ITSM
Communications & Networking
1 8 (30.77%) SAN
Database & Business Intelligence
1 3 (11.54%) Oracle Reports
General
1 5 (19.23%) Law
2 4 (15.38%) Publishing
3 2 (7.69%) Finance
Job Titles
1 17 (65.38%) Problem Manager
2 6 (23.08%) Release Manager
2 6 (23.08%) ITIL Manager
3 2 (7.69%) Change Manager
3 2 (7.69%) ITIL Change Manager
4 1 (3.85%) Service Manager
4 1 (3.85%) Delivery Manager
4 1 (3.85%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 6 (23.08%) .NET
2 3 (11.54%) ASP.NET
Miscellaneous
1 7 (26.92%) Management Information System
2 2 (7.69%) Analytical Skills
Operating Systems
1 25 (96.15%) Windows
2 23 (88.46%) Windows Server 2008
Processes & Methodologies
1 23 (88.46%) ITIL
2 17 (65.38%) Problem Management
3 13 (50.00%) Service Management
4 12 (46.15%) ITIL V3
5 9 (34.62%) Root Cause Analysis
6 8 (30.77%) ITIL V2
7 6 (23.08%) Release Management
8 4 (15.38%) Risk Management
8 4 (15.38%) Trend Analysis
9 3 (11.54%) Business Analysis
9 3 (11.54%) Process Management
10 2 (7.69%) Business Intelligence
10 2 (7.69%) Change Management
11 1 (3.85%) Incident Management
11 1 (3.85%) Service Delivery
11 1 (3.85%) Migration
Programming Languages
1 6 (23.08%) ABAP
1 6 (23.08%) Java
1 6 (23.08%) SQL
2 3 (11.54%) VB
2 3 (11.54%) VB.NET
2 3 (11.54%) VBA
2 3 (11.54%) C#
Qualifications
1 7 (26.92%) Degree
2 3 (11.54%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.85%) SLA
System Software
1 23 (88.46%) XenApp
Vendors
1 23 (88.46%) Citrix
1 23 (88.46%) NetApp
2 10 (38.46%) EMC
3 8 (30.77%) Remedy
4 6 (23.08%) Oracle
4 6 (23.08%) SAP