The table below looks at the statistics for ITSM skills in IT jobs advertised for the Colchester region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 39 - 13
Rank change year-on-year
- 0
Permanent jobs citing ITSM 2 0 28
As % of all permanent IT jobs located in Colchester 1.04% - 11.67%
As % of the Processes & Methodologies category 1.23% - 14.21%
Number of salaries quoted 1 0 27
Median salary £55,000 - £55,000
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
Essex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Colchester region.

Processes & Methodologies Category
Colchester
Permanent IT job ads with a match in the
Processes & Methodologies category
163 147 197
As % of all permanent IT jobs located in Colchester 84.46% 82.58% 82.08%
Number of salaries quoted 145 124 180
Median salary £42,500 £35,000 £50,000
Median salary % change year-on-year
+21.42% -30.00%
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Colchester

The demand trend of job ads across the Colchester region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Colchester

ITSM
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Colchester region.

ITSM Salary Trend in Colchester

ITSM
Top 30 Related IT Skills in Colchester

For the 6 months to 28 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Colchester region with a requirement for ITSM.

1 14 (87.50%) ITIL
2 11 (68.75%) Windows
2 11 (68.75%) Problem Management
3 10 (62.50%) Exchange Server 2010
3 10 (62.50%) MS Exchange
4 9 (56.25%) Citrix
4 9 (56.25%) NetApp
4 9 (56.25%) Service Management
4 9 (56.25%) assyst
4 9 (56.25%) Windows Server 2008
4 9 (56.25%) XenApp
4 9 (56.25%) Exchange Server 2013
4 9 (56.25%) Windows Server
5 6 (37.50%) Remedy ITSM
5 6 (37.50%) ITIL V3
5 6 (37.50%) ITIL V2
5 6 (37.50%) Law
5 6 (37.50%) Remedy
5 6 (37.50%) SAN
6 4 (25.00%) Degree
7 3 (18.75%) Incident Management
7 3 (18.75%) Root Cause Analysis
7 3 (18.75%) Trend Analysis
7 3 (18.75%) Windows Server 2012
7 3 (18.75%) EMC
7 3 (18.75%) Service Delivery
8 2 (12.50%) Disaster Recovery
8 2 (12.50%) Telecoms
8 2 (12.50%) Finance
8 2 (12.50%) Process Management

ITSM
Top Related IT Skills in Colchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (62.50%) Exchange Server 2010
1 10 (62.50%) MS Exchange
2 9 (56.25%) Exchange Server 2013
3 1 (6.25%) Blackberry Enterprise Server
Applications
1 1 (6.25%) MS Excel
1 1 (6.25%) MS Office
Business Applications
1 9 (56.25%) assyst
2 6 (37.50%) Remedy ITSM
Cloud Services
1 2 (12.50%) SaaS
2 1 (6.25%) iTunes
2 1 (6.25%) Office 365
Communications & Networking
1 6 (37.50%) SAN
2 2 (12.50%) Unified Communications
2 2 (12.50%) VPN
General
1 6 (37.50%) Law
2 2 (12.50%) Finance
2 2 (12.50%) Telecoms
Job Titles
1 9 (56.25%) ITIL Manager
1 9 (56.25%) ITIL Problem Manager
1 9 (56.25%) Problem Manager
2 6 (37.50%) Incident and Problem Manager
2 6 (37.50%) Incident Manager
2 6 (37.50%) ITIL Incident Manager
3 2 (12.50%) Account Executive
3 2 (12.50%) Delivery Manager
3 2 (12.50%) IT Manager
3 2 (12.50%) IT Services Delivery Manager
3 2 (12.50%) IT Services Manager
3 2 (12.50%) Service Manager
3 2 (12.50%) Services Delivery Manager
4 1 (6.25%) ITIL Service Management Specialist
4 1 (6.25%) ITSM Specialist
4 1 (6.25%) Service Management Specialist
Miscellaneous
1 2 (12.50%) Analytical Skills
1 2 (12.50%) Blackberry
2 1 (6.25%) BYOD
2 1 (6.25%) Mobile Computing
2 1 (6.25%) Smartphone
Operating Systems
1 11 (68.75%) Windows
2 9 (56.25%) Windows Server
2 9 (56.25%) Windows Server 2008
3 3 (18.75%) Windows Server 2012
4 1 (6.25%) Windows 8
4 1 (6.25%) Windows Phone
Processes & Methodologies
1 14 (87.50%) ITIL
2 11 (68.75%) Problem Management
3 9 (56.25%) Service Management
4 6 (37.50%) ITIL V2
4 6 (37.50%) ITIL V3
5 3 (18.75%) Incident Management
5 3 (18.75%) Root Cause Analysis
5 3 (18.75%) Service Delivery
5 3 (18.75%) Trend Analysis
6 2 (12.50%) Business Development
6 2 (12.50%) Disaster Recovery
6 2 (12.50%) Logistics
6 2 (12.50%) Process Management
6 2 (12.50%) Service Design
7 1 (6.25%) Configuration Management
7 1 (6.25%) Knowledge Management
7 1 (6.25%) Supplier Management
Qualifications
1 4 (25.00%) Degree
System Software
1 9 (56.25%) XenApp
Vendors
1 9 (56.25%) Citrix
1 9 (56.25%) NetApp
2 6 (37.50%) Remedy
3 3 (18.75%) EMC
4 2 (12.50%) Clearswift
4 2 (12.50%) Nokia
4 2 (12.50%) Proofpoint
4 2 (12.50%) ServiceNow
5 1 (6.25%) Apple
5 1 (6.25%) Microsoft