The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the County Antrim region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the County Antrim region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank - - -
Permanent jobs requiring a 2nd Line Support 0 0 0
As % of all permanent IT jobs located in County Antrim - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £24,500 £25,000 £24,000
% change year-on-year
-2.00% +4.16%
All Job Titles
County Antrim
Permanent IT job ads with a match in the
Job Titles category
208 166 197
As % of all permanent IT jobs located in County Antrim 84.90% 84.26% 96.10%
Number of salaries quoted 135 87 86
Average salary £40,000 £36,500 £40,000
Average salary % change year-on-year
+9.58% -8.75%
90% offered a salary of more than £28,500 £20,000 £26,500
10% offered a salary of more than £60,000 £50,000 £52,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
Northern Ireland

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the County Antrim region as a proportion of the total demand within the Job Titles category.

County Antrim 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the County Antrim region.

County Antrim 2nd Line Support Salary Trend

2nd Line Support
Top 9 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the County Antrim region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 1 (100.00%) MS Office
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) TCP/IP
1 1 (100.00%) VPN
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Windows 7

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the County Antrim region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Office
Communications & Networking
1 1 (100.00%) TCP/IP
1 1 (100.00%) VPN
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 7
Processes & Methodologies
1 1 (100.00%) ITIL
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix