The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Coventry region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Coventry region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 62 47 46
Rank change year-on-year
-15 -1
Permanent jobs requiring a 3rd Line Support 4 21 2
As % of all permanent IT jobs located in Coventry 0.63% 3.08% 0.51%
As % of the Job Titles category 0.67% 3.27% 0.54%
Number of salaries quoted 4 6 2
Average salary £35,000 £40,250 £27,750
Average salary % change year-on-year
-13.04% +45.04%
90% offered a salary of more than £30,800 £27,250 £27,550
10% offered a salary of more than £36,152 £50,000 £27,950
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
Coventry
Permanent IT job ads with a match in the
Job Titles category
601 643 373
As % of all permanent IT jobs located in Coventry 94.94% 94.28% 95.89%
Number of salaries quoted 517 474 340
Average salary £37,500 £37,500 £34,000
Average salary % change year-on-year
- +10.29%
90% offered a salary of more than £25,000 £22,500 £26,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
West Midlands

3rd Line Support
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Coventry region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Coventry

3rd Line Support
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Coventry region.

3rd Line Support Salary Trend in Coventry

3rd Line Support
Top 30 Related IT Skills in Coventry

For the 6 months to 23 July 2014, IT jobs across the Coventry region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 7 (70.00%) ITIL
1 7 (70.00%) DHCP
1 7 (70.00%) Microsoft
1 7 (70.00%) Active Directory
1 7 (70.00%) DNS
1 7 (70.00%) Citrix
1 7 (70.00%) NetApp
2 6 (60.00%) Blackberry Enterprise Server
2 6 (60.00%) Firewall
2 6 (60.00%) Windows
2 6 (60.00%) Windows Server 2008
2 6 (60.00%) Network Monitoring
3 5 (50.00%) Windows Server 2012
3 5 (50.00%) Symantec Enterprise Vault
3 5 (50.00%) Exchange Server 2013
3 5 (50.00%) Cacti
3 5 (50.00%) XenApp
3 5 (50.00%) XenDesktop
3 5 (50.00%) SolarWinds
3 5 (50.00%) Forefront TMG
3 5 (50.00%) IAG
3 5 (50.00%) UAG
3 5 (50.00%) Lync
3 5 (50.00%) Exchange Server 2010
3 5 (50.00%) SCCM
3 5 (50.00%) Cisco PIX
3 5 (50.00%) Cisco ASA
3 5 (50.00%) Microsoft App-V
3 5 (50.00%) WSUS
3 5 (50.00%) COM

3rd Line Support
Top Related IT Skills in Coventry by Category

For the 6 months to 23 July 2014, IT jobs across the Coventry region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (60.00%) Blackberry Enterprise Server
2 5 (50.00%) Lync
2 5 (50.00%) Exchange Server 2010
2 5 (50.00%) Exchange Server 2013
2 5 (50.00%) MS Exchange
Applications
1 2 (20.00%) MS Excel
2 1 (10.00%) MS Office
Communications & Networking
1 7 (70.00%) DHCP
1 7 (70.00%) DNS
2 6 (60.00%) Firewall
3 5 (50.00%) Cisco PIX
3 5 (50.00%) Cisco ASA
3 5 (50.00%) SAN
3 5 (50.00%) VoIP
4 3 (30.00%) TCP/IP
5 2 (20.00%) IP Telephony
6 1 (10.00%) Internet
General
1 1 (10.00%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (50.00%) COM
Miscellaneous
1 2 (20.00%) AS400
1 2 (20.00%) Replication
1 2 (20.00%) iSeries
Operating Systems
1 6 (60.00%) Windows
1 6 (60.00%) Windows Server 2008
2 5 (50.00%) Windows Server 2012
3 2 (20.00%) OS/400
3 2 (20.00%) i5/OS
Processes & Methodologies
1 7 (70.00%) ITIL
2 6 (60.00%) Network Monitoring
3 2 (20.00%) Security Management
3 2 (20.00%) Migration
3 2 (20.00%) Root Cause Analysis
System Software
1 7 (70.00%) Active Directory
2 5 (50.00%) ISA Server
2 5 (50.00%) Microsoft App-V
2 5 (50.00%) XenApp
2 5 (50.00%) XenDesktop
2 5 (50.00%) Forefront TMG
2 5 (50.00%) IAG
2 5 (50.00%) UAG
3 2 (20.00%) VMware Infrastructure
Systems Management
1 5 (50.00%) WSUS
1 5 (50.00%) SCCM
1 5 (50.00%) Cacti
1 5 (50.00%) Symantec Enterprise Vault
Vendors
1 7 (70.00%) Microsoft
1 7 (70.00%) Citrix
1 7 (70.00%) NetApp
2 5 (50.00%) CheckPoint
2 5 (50.00%) Symantec
2 5 (50.00%) HP
2 5 (50.00%) EMC
2 5 (50.00%) Cisco
2 5 (50.00%) SolarWinds
3 2 (20.00%) IBM
3 2 (20.00%) VMware