The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Coventry region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 70 63 47
Rank change year-on-year
-7 -16
Permanent jobs requiring a 3rd Line Support 9 4 21
As % of all permanent IT jobs located in Coventry 1.07% 0.64% 3.04%
As % of the Job Titles category 1.16% 0.67% 3.23%
Number of salaries quoted 8 4 6
Average salary £30,250 £35,000 £40,250
Average salary % change year-on-year
-13.57% -13.04%
90% offered a salary of more than £26,500 £30,800 £27,250
10% offered a salary of more than £38,000 £36,152 £50,000
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Coventry region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Coventry
Permanent IT job ads with a match in the
Job Titles category
778 597 650
As % of all permanent IT jobs located in Coventry 92.62% 94.91% 94.20%
Number of salaries quoted 618 515 480
Average salary £42,500 £38,500 £37,500
Average salary % change year-on-year
+10.38% +2.66%
90% offered a salary of more than £26,500 £25,000 £22,500
10% offered a salary of more than £56,375 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Coventry region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Coventry

3rd Line Support
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Coventry region.

3rd Line Support Salary Trend in Coventry

3rd Line Support
Salary Histogram in Coventry

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Coventry region over the 3 months to 29 July 2015.

3rd Line Support Salary Histogram in Coventry

3rd Line Support
Top 30 Related IT Skills in Coventry

For the 6 months to 29 July 2015, IT jobs across the Coventry region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 16 (80.00%) Windows
2 10 (50.00%) Active Directory
3 7 (35.00%) VMware
4 6 (30.00%) SQL
4 6 (30.00%) MS Exchange
4 6 (30.00%) Windows Server 2012
5 5 (25.00%) SQL Server
5 5 (25.00%) SLA
5 5 (25.00%) Cisco
5 5 (25.00%) Microsoft
5 5 (25.00%) Citrix
5 5 (25.00%) Windows Server 2008
5 5 (25.00%) Retail
6 4 (20.00%) Agile Software Development
6 4 (20.00%) Degree
6 4 (20.00%) Product Management
6 4 (20.00%) SAN
6 4 (20.00%) EPoS
6 4 (20.00%) IIS
6 4 (20.00%) XML
6 4 (20.00%) LAN
6 4 (20.00%) WAN
6 4 (20.00%) MS Excel
6 4 (20.00%) Analytical Skills
7 3 (15.00%) Exchange Server 2010
7 3 (15.00%) Exchange Server 2013
7 3 (15.00%) ITIL
7 3 (15.00%) NetApp
7 3 (15.00%) Cisco Certification
7 3 (15.00%) SQL Server 2008

3rd Line Support
Top Related IT Skills in Coventry by Category

For the 6 months to 29 July 2015, IT jobs across the Coventry region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (30.00%) MS Exchange
2 4 (20.00%) IIS
3 3 (15.00%) Exchange Server 2007
3 3 (15.00%) Exchange Server 2010
3 3 (15.00%) Exchange Server 2013
Applications
1 4 (20.00%) MS Excel
2 1 (5.00%) MS Office
Communications & Networking
1 4 (20.00%) LAN
1 4 (20.00%) WAN
1 4 (20.00%) SAN
2 3 (15.00%) Firewall
3 1 (5.00%) VLAN
3 1 (5.00%) DHCP
3 1 (5.00%) TCP/IP
3 1 (5.00%) DNS
Database & Business Intelligence
1 5 (25.00%) SQL Server
2 3 (15.00%) SQL Server 2008
General
1 5 (25.00%) Retail
2 3 (15.00%) Manufacturing
3 1 (5.00%) Pharmaceutical
3 1 (5.00%) Law
Libraries, Frameworks & Software Standards
1 4 (20.00%) XML
Miscellaneous
1 4 (20.00%) EPoS
1 4 (20.00%) Analytical Skills
2 1 (5.00%) Data Centre
2 1 (5.00%) Thin Client
2 1 (5.00%) Fat Client
Operating Systems
1 16 (80.00%) Windows
2 6 (30.00%) Windows Server 2012
3 5 (25.00%) Windows Server 2008
4 2 (10.00%) Windows Server 2003
5 1 (5.00%) Linux
Processes & Methodologies
1 4 (20.00%) Agile Software Development
1 4 (20.00%) Product Management
2 3 (15.00%) ITIL
3 1 (5.00%) ERP
3 1 (5.00%) Change Management
3 1 (5.00%) Business Continuity
3 1 (5.00%) Performance Tuning
3 1 (5.00%) Kalman Filter
Programming Languages
1 6 (30.00%) SQL
Qualifications
1 4 (20.00%) Degree
2 3 (15.00%) Cisco Certification
3 2 (10.00%) Microsoft Certification
3 2 (10.00%) MCSE
3 2 (10.00%) CCNP
4 1 (5.00%) CCNA
4 1 (5.00%) CCDP
4 1 (5.00%) MCSA
4 1 (5.00%) CCIE
4 1 (5.00%) VMware Certified Professional (VCP)
4 1 (5.00%) MCITP
Quality Assurance & Compliance
1 5 (25.00%) SLA
System Software
1 10 (50.00%) Active Directory
2 3 (15.00%) Hyper-V
3 2 (10.00%) vSphere
3 2 (10.00%) VMware Infrastructure
4 1 (5.00%) VMware ESXi
4 1 (5.00%) MetaFrame
4 1 (5.00%) Terminal Services
Systems Management
1 1 (5.00%) ARCserve
1 1 (5.00%) Backup Exec
Vendors
1 7 (35.00%) VMware
2 5 (25.00%) Cisco
2 5 (25.00%) Microsoft
2 5 (25.00%) Citrix
3 3 (15.00%) NetApp
4 2 (10.00%) HP
5 1 (5.00%) Dell
5 1 (5.00%) IBM
5 1 (5.00%) Sage
5 1 (5.00%) Juniper