The first table below looks at the demand for Service Management skills in IT jobs advertised for the Coventry region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Coventry region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 40 55 48
Rank change year-on-year
+15 -7
Permanent jobs citing Service Management 20 16 6
As % of all permanent IT jobs located in Coventry 3.62% 2.49% 1.45%
As % of the Processes & Methodologies category 4.62% 3.19% 1.96%
Number of salaries quoted 16 16 4
Average salary £45,000 £35,000 £41,250
Average salary % change year-on-year
+28.57% -15.15%
90% offered a salary of more than £27,500 £26,500 £33,250
10% offered a salary of more than £51,250 £37,500 £49,250
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Coventry
Permanent IT job ads with a match in the
Processes & Methodologies category
433 502 306
As % of all permanent IT jobs located in Coventry 78.44% 78.07% 74.09%
Number of salaries quoted 350 453 276
Average salary £44,000 £37,500 £37,500
Average salary % change year-on-year
+17.33% -
90% offered a salary of more than £30,000 £27,000 £24,500
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
West Midlands

Service Management
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Coventry

Service Management
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Coventry region.

Service Management Salary Trend in Coventry

Service Management
Salary Histogram in Coventry

This chart provides a salary histogram for IT jobs citing Service Management across the Coventry region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Coventry

Service Management
Top 30 Related IT Skills in Coventry

For the 6 months to 18 April 2014, IT jobs across the Coventry region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 30 (76.92%) ITIL
2 13 (33.33%) ITIL Certification
3 12 (30.77%) Project Management
4 9 (23.08%) Service Delivery
5 8 (20.51%) PRINCE2
5 8 (20.51%) Retail
6 7 (17.95%) Windows Server 2008
6 7 (17.95%) Windows Server 2012
6 7 (17.95%) Windows
6 7 (17.95%) SQL Server
6 7 (17.95%) CRM
7 6 (15.38%) Clustering
7 6 (15.38%) SLA
7 6 (15.38%) ITIL V3
7 6 (15.38%) PowerShell
8 5 (12.82%) SQL Server 2008
8 5 (12.82%) Load Balancing
8 5 (12.82%) WCF
8 5 (12.82%) ServiceNow
8 5 (12.82%) SQL Server 2012
8 5 (12.82%) Continuous Improvement
8 5 (12.82%) SharePoint
8 5 (12.82%) IIS
8 5 (12.82%) SQL
8 5 (12.82%) SSL
8 5 (12.82%) Incident Management
9 4 (10.26%) SAP
9 4 (10.26%) Dynamics CRM
9 4 (10.26%) Team Foundation Server
9 4 (10.26%) SharePoint 2010

Service Management
Top Related IT Skills in Coventry by Category

For the 6 months to 18 April 2014, IT jobs across the Coventry region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) SharePoint
1 5 (12.82%) IIS
2 4 (10.26%) SharePoint 2010
3 1 (2.56%) Exchange Server 2013
3 1 (2.56%) Lync
3 1 (2.56%) Exchange Server 2010
3 1 (2.56%) Exchange Server 2007
3 1 (2.56%) MS Exchange
Applications
1 1 (2.56%) MS Excel
1 1 (2.56%) MS Office
Business Applications
1 4 (10.26%) Dynamics CRM
2 3 (7.69%) SAP ERP
2 3 (7.69%) SAP CRM
3 1 (2.56%) SAP SD
3 1 (2.56%) SAP Retail
Communications & Networking
1 5 (12.82%) SSL
2 2 (5.13%) Firewall
3 1 (2.56%) NAS
3 1 (2.56%) SAN
Database & Business Intelligence
1 7 (17.95%) SQL Server
2 5 (12.82%) SQL Server 2008
2 5 (12.82%) SQL Server 2012
Development Applications
1 4 (10.26%) Team Foundation Server
General
1 8 (20.51%) Retail
2 2 (5.13%) Finance
3 1 (2.56%) German Language
3 1 (2.56%) Law
3 1 (2.56%) Legal
Job Titles
1 14 (35.90%) Team Leader
1 14 (35.90%) Service Desk Team Leader
2 10 (25.64%) Service Manager
3 7 (17.95%) Transition Manager
4 6 (15.38%) Infrastructure Engineer
4 6 (15.38%) Service Transition Manager
5 4 (10.26%) Operations Manager
5 4 (10.26%) Analyst
5 4 (10.26%) Service Operations Manager
6 3 (7.69%) Consultant
6 3 (7.69%) Support Analyst
6 3 (7.69%) Infrastructure Analyst
6 3 (7.69%) Services Delivery Manager
6 3 (7.69%) Infrastructure Support Analyst
6 3 (7.69%) Delivery Manager
7 2 (5.13%) SAP Consultant
7 2 (5.13%) Server Support
7 2 (5.13%) Solutions Consultant
7 2 (5.13%) Service Design Manager
8 1 (2.56%) Release Coordinator
Libraries, Frameworks & Software Standards
1 5 (12.82%) WCF
Miscellaneous
1 6 (15.38%) Clustering
2 1 (2.56%) Management Information System
Operating Systems
1 7 (17.95%) Windows Server 2008
1 7 (17.95%) Windows Server 2012
1 7 (17.95%) Windows
Processes & Methodologies
1 30 (76.92%) ITIL
2 12 (30.77%) Project Management
3 9 (23.08%) Service Delivery
4 8 (20.51%) PRINCE2
5 7 (17.95%) CRM
6 6 (15.38%) ITIL V3
7 5 (12.82%) Load Balancing
7 5 (12.82%) Continuous Improvement
7 5 (12.82%) Incident Management
8 3 (7.69%) Problem Management
8 3 (7.69%) Release Management
8 3 (7.69%) ERP
8 3 (7.69%) Change Management
9 2 (5.13%) Stakeholder Management
9 2 (5.13%) Change Control
10 1 (2.56%) Transition Management
10 1 (2.56%) Capacity Management
10 1 (2.56%) Analytics
10 1 (2.56%) Performance Management
10 1 (2.56%) Matrix Management
Programming Languages
1 6 (15.38%) PowerShell
2 5 (12.82%) SQL
Qualifications
1 13 (33.33%) ITIL Certification
2 3 (7.69%) Degree
3 2 (5.13%) Microsoft Certification
3 2 (5.13%) MCSE
3 2 (5.13%) MCP
4 1 (2.56%) ISEB
Quality Assurance & Compliance
1 6 (15.38%) SLA
System Software
1 2 (5.13%) Active Directory
1 2 (5.13%) VMware Infrastructure
2 1 (2.56%) vSphere
2 1 (2.56%) Hyper-V
2 1 (2.56%) VMware ESX
Systems Management
1 2 (5.13%) SCCM
1 2 (5.13%) SCOM
Vendors
1 5 (12.82%) ServiceNow
2 4 (10.26%) SAP
3 3 (7.69%) hybris
4 2 (5.13%) VMware
4 2 (5.13%) Microsoft
5 1 (2.56%) Spiceworks
5 1 (2.56%) Nimsoft
5 1 (2.56%) SolarWinds
5 1 (2.56%) Citrix
Coventry
Hays IT - Uk Posting account
Salary: £40000.00 per annum + Benefits
Posted: 2 days ago
Coventry
Hays IT - Uk Posting account
Salary: £40000.00 - £45000.00 per annum
Posted: 22 days ago