The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Coventry region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 70 58 58
Rank change year-on-year
-12 0
Permanent jobs requiring a Technical Support 3 4 10
As % of all permanent IT jobs located in Coventry 0.40% 0.69% 1.61%
As % of the Job Titles category 0.43% 0.73% 1.69%
Number of salaries quoted 3 4 7
Average salary £23,500 £33,323 £25,500
Average salary % change year-on-year
-29.47% +30.67%
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Coventry region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Coventry
Permanent IT job ads with a match in the
Job Titles category
697 545 591
As % of all permanent IT jobs located in Coventry 92.81% 93.80% 95.17%
Number of salaries quoted 595 461 493
Average salary £45,000 £37,500 £37,500
Average salary % change year-on-year
+20.00% -
90% offered a salary of more than £25,000 £26,000 £26,450
10% offered a salary of more than £60,000 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Coventry region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Coventry

Technical Support
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Coventry region.

Technical Support Salary Trend in Coventry

Technical Support
Salary Histogram in Coventry

This chart provides a salary histogram for IT jobs citing Technical Support across the Coventry region over the 3 months to 26 May 2015.

Technical Support Salary Histogram in Coventry

Technical Support
Top 30 Related IT Skills in Coventry

For the 6 months to 26 May 2015, IT jobs across the Coventry region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (60.00%) Windows
2 5 (50.00%) Active Directory
3 4 (40.00%) LAN
3 4 (40.00%) WAN
3 4 (40.00%) SQL Server
3 4 (40.00%) Windows Server 2008
4 3 (30.00%) SQL
4 3 (30.00%) MS Excel
4 3 (30.00%) MS Exchange
4 3 (30.00%) Terminal Services
4 3 (30.00%) Windows Server 2003
5 2 (20.00%) .NET
5 2 (20.00%) HTML
5 2 (20.00%) Java
5 2 (20.00%) CSS
5 2 (20.00%) Service Delivery
6 1 (10.00%) Firewall
6 1 (10.00%) AS400
6 1 (10.00%) VMware
6 1 (10.00%) VMware Certified Professional (VCP)
6 1 (10.00%) Incident Management
6 1 (10.00%) Wiki
6 1 (10.00%) VMware Infrastructure
6 1 (10.00%) Windows 7
6 1 (10.00%) vSphere
6 1 (10.00%) VMware ESXi
6 1 (10.00%) Data Centre
6 1 (10.00%) ITIL
6 1 (10.00%) MS Office
6 1 (10.00%) PHP

Technical Support
Top Related IT Skills in Coventry by Category

For the 6 months to 26 May 2015, IT jobs across the Coventry region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
Applications
1 3 (30.00%) MS Excel
2 1 (10.00%) MS Office
Communications & Networking
1 4 (40.00%) LAN
1 4 (40.00%) WAN
2 1 (10.00%) TCP/IP
2 1 (10.00%) Firewall
Database & Business Intelligence
1 4 (40.00%) SQL Server
2 1 (10.00%) MySQL
Libraries, Frameworks & Software Standards
1 2 (20.00%) HTML
1 2 (20.00%) .NET
1 2 (20.00%) CSS
Miscellaneous
1 1 (10.00%) AS400
1 1 (10.00%) Wiki
1 1 (10.00%) Data Centre
Operating Systems
1 6 (60.00%) Windows
2 4 (40.00%) Windows Server 2008
3 3 (30.00%) Windows Server 2003
4 1 (10.00%) Windows 7
4 1 (10.00%) Linux
Processes & Methodologies
1 2 (20.00%) Service Delivery
2 1 (10.00%) Incident Management
2 1 (10.00%) ITIL
2 1 (10.00%) ERP
Programming Languages
1 3 (30.00%) SQL
2 2 (20.00%) Java
3 1 (10.00%) PHP
Qualifications
1 1 (10.00%) MCSE
1 1 (10.00%) MCSA
1 1 (10.00%) CCNP
1 1 (10.00%) CCNA
1 1 (10.00%) CCDP
1 1 (10.00%) Cisco Certification
1 1 (10.00%) Microsoft Certification
1 1 (10.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 5 (50.00%) Active Directory
2 3 (30.00%) Terminal Services
3 1 (10.00%) VMware Infrastructure
3 1 (10.00%) vSphere
3 1 (10.00%) VMware ESXi
Vendors
1 1 (10.00%) Cisco
1 1 (10.00%) Microsoft
1 1 (10.00%) Dell
1 1 (10.00%) NetApp
1 1 (10.00%) VMware