The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Coventry region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 64 54 -
Rank change year-on-year
-10 -
Permanent jobs requiring a Technical Support 5 5 0
As % of all permanent IT jobs located in Coventry 0.78% 0.95% -
As % of the Job Titles category 0.81% 0.99% -
Number of salaries quoted 5 4 0
Average salary £26,500 £30,500 -
Average salary % change year-on-year
-13.11% -
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Coventry region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Coventry
Permanent IT job ads with a match in the
Job Titles category
620 505 526
As % of all permanent IT jobs located in Coventry 96.88% 95.46% 97.23%
Number of salaries quoted 527 395 483
Average salary £40,000 £36,000 £35,000
Average salary % change year-on-year
+11.11% +2.85%
90% offered a salary of more than £25,000 £26,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Coventry region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Coventry

Technical Support
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Coventry region.

Technical Support Salary Trend in Coventry

Technical Support
Salary Histogram in Coventry

This chart provides a salary histogram for IT jobs citing Technical Support across the Coventry region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in Coventry

Technical Support
Top 30 Related IT Skills in Coventry

For the 6 months to 30 January 2015, IT jobs across the Coventry region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (77.78%) SQL Server
2 6 (66.67%) SQL
3 5 (55.56%) HTML
3 5 (55.56%) Java
3 5 (55.56%) CSS
3 5 (55.56%) Service Delivery
4 4 (44.44%) Wiki
4 4 (44.44%) MySQL
5 3 (33.33%) Windows Server 2008
5 3 (33.33%) Active Directory
5 3 (33.33%) .NET
5 3 (33.33%) Windows
6 2 (22.22%) MS Exchange
6 2 (22.22%) Windows Server 2003
7 1 (11.11%) EMC NetWorker
7 1 (11.11%) Finjan
7 1 (11.11%) Banking
7 1 (11.11%) VMware Certified Professional (VCP)
7 1 (11.11%) SQL Server 2005
7 1 (11.11%) SQL Server 2008
7 1 (11.11%) XenApp
7 1 (11.11%) Windows 7
7 1 (11.11%) Exchange Server 2010
7 1 (11.11%) Windows 8
7 1 (11.11%) Windows Server 2012
7 1 (11.11%) AS400
7 1 (11.11%) Finance
7 1 (11.11%) VMware
7 1 (11.11%) Intranet
7 1 (11.11%) Internet

Technical Support
Top Related IT Skills in Coventry by Category

For the 6 months to 30 January 2015, IT jobs across the Coventry region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) MS Exchange
2 1 (11.11%) Exchange Server 2010
2 1 (11.11%) IIS
Communications & Networking
1 1 (11.11%) Intranet
1 1 (11.11%) Internet
1 1 (11.11%) SAN
1 1 (11.11%) LAN
1 1 (11.11%) WAN
1 1 (11.11%) TCP/IP
Database & Business Intelligence
1 7 (77.78%) SQL Server
2 4 (44.44%) MySQL
3 1 (11.11%) SQL Server 2005
3 1 (11.11%) SQL Server 2008
General
1 1 (11.11%) Banking
1 1 (11.11%) Finance
Libraries, Frameworks & Software Standards
1 5 (55.56%) HTML
1 5 (55.56%) CSS
2 3 (33.33%) .NET
3 1 (11.11%) Web Services
3 1 (11.11%) XML
Miscellaneous
1 4 (44.44%) Wiki
2 1 (11.11%) AS400
Operating Systems
1 3 (33.33%) Windows Server 2008
1 3 (33.33%) Windows
2 2 (22.22%) Windows Server 2003
3 1 (11.11%) Windows 7
3 1 (11.11%) Windows 8
3 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 5 (55.56%) Service Delivery
2 1 (11.11%) ERP
Programming Languages
1 6 (66.67%) SQL
2 5 (55.56%) Java
3 1 (11.11%) PHP
Qualifications
1 1 (11.11%) VMware Certified Professional (VCP)
System Software
1 3 (33.33%) Active Directory
2 1 (11.11%) XenApp
Systems Management
1 1 (11.11%) EMC NetWorker
1 1 (11.11%) MAILsweeper
Vendors
1 1 (11.11%) Finjan
1 1 (11.11%) VMware
1 1 (11.11%) HP
1 1 (11.11%) EMC
1 1 (11.11%) Citrix
1 1 (11.11%) CommVault
1 1 (11.11%) NetApp