The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 50 50 62
Rank change year-on-year
0 +12
Permanent jobs requiring a 2nd Line Support 17 9 14
As % of all permanent IT jobs located in Crawley 4.42% 2.14% 2.51%
As % of the Job Titles category 4.57% 2.19% 2.55%
Number of salaries quoted 4 5 14
Average salary £25,000 £25,000 £23,500
Average salary % change year-on-year
- +6.38%
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
372 411 548
As % of all permanent IT jobs located in Crawley 96.62% 97.86% 98.21%
Number of salaries quoted 333 356 438
Average salary £44,000 £45,000 £41,000
Average salary % change year-on-year
-2.22% +9.75%
90% offered a salary of more than £26,500 £28,500 £22,750
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Crawley region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Crawley

2nd Line Support
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Crawley region.

2nd Line Support Salary Trend in Crawley

2nd Line Support
Top 30 Related IT Skills in Crawley

For the 6 months to 31 July 2015, IT jobs across the Crawley region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 28 (100.00%) Windows
2 25 (89.29%) Windows Server 2008
3 23 (82.14%) MS Office
3 23 (82.14%) Windows Server 2003
4 20 (71.43%) Mac OS X
5 18 (64.29%) Firewall
5 18 (64.29%) Linux
6 17 (60.71%) C
6 17 (60.71%) MCP
6 17 (60.71%) Blackberry
6 17 (60.71%) Internet
6 17 (60.71%) Mac OS
7 10 (35.71%) Microsoft
8 9 (32.14%) Active Directory
9 7 (25.00%) Windows 7
10 6 (21.43%) MS Exchange
11 4 (14.29%) Windows Server 2012
11 4 (14.29%) Exchange Server 2013
11 4 (14.29%) WAN
11 4 (14.29%) Exchange Server 2010
12 3 (10.71%) Biometrics
12 3 (10.71%) CA
12 3 (10.71%) LAN
12 3 (10.71%) VMware Infrastructure
12 3 (10.71%) Exchange Server 2007
12 3 (10.71%) Finance
12 3 (10.71%) VMware
12 3 (10.71%) Software Delivery
13 2 (7.14%) Windows 8
14 1 (3.57%) Office 365

2nd Line Support
Top Related IT Skills in Crawley by Category

For the 6 months to 31 July 2015, IT jobs across the Crawley region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (21.43%) MS Exchange
2 4 (14.29%) Exchange Server 2010
2 4 (14.29%) Exchange Server 2013
3 3 (10.71%) Exchange Server 2007
4 1 (3.57%) IIS
4 1 (3.57%) IBM Notes
4 1 (3.57%) Apache
4 1 (3.57%) Apache Spark
Applications
1 23 (82.14%) MS Office
2 1 (3.57%) MS Excel
Cloud Services
1 1 (3.57%) Office 365
1 1 (3.57%) Mimecast
Communications & Networking
1 18 (64.29%) Firewall
2 17 (60.71%) Internet
3 4 (14.29%) WAN
4 3 (10.71%) LAN
5 1 (3.57%) DHCP
5 1 (3.57%) TCP/IP
5 1 (3.57%) DNS
Database & Business Intelligence
1 1 (3.57%) SQL Server
1 1 (3.57%) MongoDB
1 1 (3.57%) Apache Cassandra
1 1 (3.57%) Big Data
General
1 3 (10.71%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.57%) .NET
Miscellaneous
1 17 (60.71%) Blackberry
2 3 (10.71%) Biometrics
3 1 (3.57%) Analytical Skills
Operating Systems
1 28 (100.00%) Windows
2 25 (89.29%) Windows Server 2008
3 23 (82.14%) Windows Server 2003
4 20 (71.43%) Mac OS X
5 18 (64.29%) Linux
6 17 (60.71%) Mac OS
7 7 (25.00%) Windows 7
8 4 (14.29%) Windows Server 2012
9 2 (7.14%) Windows 8
Processes & Methodologies
1 3 (10.71%) Software Delivery
2 1 (3.57%) Patch Management
2 1 (3.57%) E-Commerce
Programming Languages
1 17 (60.71%) C
2 1 (3.57%) SQL
Qualifications
1 17 (60.71%) MCP
2 1 (3.57%) Microsoft Certification
System Software
1 9 (32.14%) Active Directory
2 3 (10.71%) VMware Infrastructure
3 1 (3.57%) Hyper-V
3 1 (3.57%) XenApp
Systems Management
1 1 (3.57%) SCCM
Vendors
1 10 (35.71%) Microsoft
2 3 (10.71%) CA
2 3 (10.71%) VMware
3 1 (3.57%) WatchGuard
3 1 (3.57%) NETGEAR
3 1 (3.57%) Trend Micro
3 1 (3.57%) MuleSoft
3 1 (3.57%) Lotus
3 1 (3.57%) Citrix
Crawley, West Sussex
Bluetownonline
Salary: £28k per year
Posted: 2 days ago