The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 57 53 68
Rank change year-on-year
-4 +15
Permanent jobs requiring a 3rd Line Support 4 5 2
As % of all permanent IT jobs located in Crawley 1.01% 1.39% 0.32%
As % of the Job Titles category 1.04% 1.42% 0.34%
Number of salaries quoted 4 5 1
Average salary £40,000 £37,500 £45,000
Average salary % change year-on-year
+6.66% -16.66%
UK excluding London average salary £35,000 £33,500 £32,620
% change year-on-year
+4.47% +2.69%
3rd Line Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
386 352 594
As % of all permanent IT jobs located in Crawley 97.47% 98.05% 95.50%
Number of salaries quoted 337 303 514
Average salary £40,000 £45,000 £40,000
Average salary % change year-on-year
-11.11% +12.50%
90% offered a salary of more than £24,300 £27,500 £22,000
10% offered a salary of more than £50,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Crawley region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Crawley

3rd Line Support
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Crawley region.

3rd Line Support Salary Trend in Crawley

3rd Line Support
Top 30 Related IT Skills in Crawley

For the 6 months to 29 January 2015, IT jobs across the Crawley region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 15 (100.00%) Windows
2 14 (93.33%) ITIL
2 14 (93.33%) Active Directory
2 14 (93.33%) Citrix
2 14 (93.33%) VMware
3 10 (66.67%) Fortinet
3 10 (66.67%) VMware Infrastructure
3 10 (66.67%) Capacity Planning
3 10 (66.67%) Analytical Skills
3 10 (66.67%) Juniper
3 10 (66.67%) Supplier Management
3 10 (66.67%) Cisco Certification
3 10 (66.67%) Cisco
4 9 (60.00%) Microsoft
5 8 (53.33%) TCP/IP
6 7 (46.67%) VMware Certified Professional (VCP)
7 6 (40.00%) Firewall
7 6 (40.00%) CCNP
7 6 (40.00%) CCNA
8 5 (33.33%) XenApp
8 5 (33.33%) Windows Server 2008
9 4 (26.67%) vSphere
9 4 (26.67%) Capacity Management
9 4 (26.67%) Office 365
9 4 (26.67%) Microsoft Certification
9 4 (26.67%) MCSE
9 4 (26.67%) SAN
10 3 (20.00%) Telecoms
10 3 (20.00%) SQL Server
10 3 (20.00%) MCITP

3rd Line Support
Top Related IT Skills in Crawley by Category

For the 6 months to 29 January 2015, IT jobs across the Crawley region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) Exchange Server 2013
1 1 (6.67%) Exchange Server 2007
1 1 (6.67%) Lync
1 1 (6.67%) Exchange Server 2010
1 1 (6.67%) SharePoint
1 1 (6.67%) MS Exchange
1 1 (6.67%) Exchange Server 2003
Business Applications
1 1 (6.67%) Dynamics NAV
1 1 (6.67%) Dynamics CRM
Cloud Services
1 4 (26.67%) Office 365
2 3 (20.00%) Microsoft Azure
Communications & Networking
1 8 (53.33%) TCP/IP
2 6 (40.00%) Firewall
3 4 (26.67%) SAN
4 3 (20.00%) PABX
5 1 (6.67%) Unified Communications
Database & Business Intelligence
1 3 (20.00%) SQL Server
General
1 3 (20.00%) Telecoms
Miscellaneous
1 10 (66.67%) Analytical Skills
Operating Systems
1 15 (100.00%) Windows
2 5 (33.33%) Windows Server 2008
3 2 (13.33%) Windows Server 2012
4 1 (6.67%) Windows Server 2003
Processes & Methodologies
1 14 (93.33%) ITIL
2 10 (66.67%) Capacity Planning
2 10 (66.67%) Supplier Management
3 4 (26.67%) Capacity Management
4 1 (6.67%) CRM
Programming Languages
1 3 (20.00%) PowerShell
Qualifications
1 10 (66.67%) Cisco Certification
2 7 (46.67%) VMware Certified Professional (VCP)
3 6 (40.00%) CCNP
3 6 (40.00%) CCNA
4 4 (26.67%) Microsoft Certification
4 4 (26.67%) MCSE
5 3 (20.00%) MCITP
5 3 (20.00%) HNC
5 3 (20.00%) HND
5 3 (20.00%) Degree
6 1 (6.67%) MCP
6 1 (6.67%) MCSA
System Software
1 14 (93.33%) Active Directory
2 10 (66.67%) VMware Infrastructure
3 5 (33.33%) XenApp
4 4 (26.67%) vSphere
Vendors
1 14 (93.33%) Citrix
1 14 (93.33%) VMware
2 10 (66.67%) Fortinet
2 10 (66.67%) Juniper
2 10 (66.67%) Cisco
3 9 (60.00%) Microsoft
4 1 (6.67%) Websense