The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 47 57 65
Rank change year-on-year
+10 +8
Permanent jobs requiring a 3rd Line Support 13 1 1
As % of all permanent IT jobs located in Crawley 2.83% 0.21% 0.17%
As % of the Job Titles category 2.86% 0.21% 0.18%
Number of salaries quoted 1 1 1
Average salary £47,500 £44,000 £47,500
Average salary % change year-on-year
+7.95% -7.36%
UK excluding London average salary £33,500 £34,000 £35,000
% change year-on-year
-1.47% -2.85%
3rd Line Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
454 474 563
As % of all permanent IT jobs located in Crawley 98.91% 97.33% 95.91%
Number of salaries quoted 382 423 480
Average salary £40,000 £42,500 £38,000
Average salary % change year-on-year
-5.88% +11.84%
90% offered a salary of more than £25,000 £21,500 £24,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Crawley region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Crawley

3rd Line Support
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Crawley region.

3rd Line Support Salary Trend in Crawley

3rd Line Support
Top 30 Related IT Skills in Crawley

For the 6 months to 20 October 2014, IT jobs across the Crawley region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 16 (100.00%) Windows
2 15 (93.75%) Active Directory
3 14 (87.50%) VMware
3 14 (87.50%) VMware Infrastructure
4 13 (81.25%) Citrix
5 12 (75.00%) Cisco Certification
5 12 (75.00%) Juniper
5 12 (75.00%) ITIL
5 12 (75.00%) Cisco
5 12 (75.00%) Supplier Management
5 12 (75.00%) Fortinet
5 12 (75.00%) Capacity Planning
5 12 (75.00%) Analytical Skills
6 9 (56.25%) Windows Server 2008
7 8 (50.00%) vSphere
8 7 (43.75%) XenApp
8 7 (43.75%) Microsoft
9 6 (37.50%) CCNP
9 6 (37.50%) CCNA
9 6 (37.50%) SAN
9 6 (37.50%) TCP/IP
9 6 (37.50%) VMware Certified Professional (VCP)
9 6 (37.50%) Firewall
9 6 (37.50%) Capacity Management
10 2 (12.50%) VMware ESXi
10 2 (12.50%) DHCP
10 2 (12.50%) Online Betting
10 2 (12.50%) SCOM
10 2 (12.50%) Root Cause Analysis
10 2 (12.50%) Finance

3rd Line Support
Top Related IT Skills in Crawley by Category

For the 6 months to 20 October 2014, IT jobs across the Crawley region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) MS Exchange
1 1 (6.25%) Exchange Server 2003
1 1 (6.25%) Exchange Server 2007
1 1 (6.25%) Lync
1 1 (6.25%) Exchange Server 2010
1 1 (6.25%) Exchange Server 2013
Communications & Networking
1 6 (37.50%) TCP/IP
1 6 (37.50%) SAN
1 6 (37.50%) Firewall
2 2 (12.50%) DNS
2 2 (12.50%) DHCP
3 1 (6.25%) Unified Communications
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 2 (12.50%) Finance
1 2 (12.50%) Online Betting
Miscellaneous
1 12 (75.00%) Analytical Skills
Operating Systems
1 16 (100.00%) Windows
2 9 (56.25%) Windows Server 2008
3 1 (6.25%) Windows Server 2012
3 1 (6.25%) Windows Server 2003
Processes & Methodologies
1 12 (75.00%) ITIL
1 12 (75.00%) Supplier Management
1 12 (75.00%) Capacity Planning
2 6 (37.50%) Capacity Management
3 2 (12.50%) Root Cause Analysis
Qualifications
1 12 (75.00%) Cisco Certification
2 6 (37.50%) VMware Certified Professional (VCP)
2 6 (37.50%) CCNP
2 6 (37.50%) CCNA
System Software
1 15 (93.75%) Active Directory
2 14 (87.50%) VMware Infrastructure
3 8 (50.00%) vSphere
4 7 (43.75%) XenApp
5 2 (12.50%) VMware ESXi
Systems Management
1 2 (12.50%) NetBackup
1 2 (12.50%) SCOM
Vendors
1 14 (87.50%) VMware
2 13 (81.25%) Citrix
3 12 (75.00%) Juniper
3 12 (75.00%) Cisco
3 12 (75.00%) Fortinet
4 7 (43.75%) Microsoft
5 2 (12.50%) Symantec