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This section looks at the demand for the Helpdesk Support role in IT jobs within the Crewe region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT job ads that have cited Helpdesk Support in their job title over the 3 months to 8 July 2008 with a comparison to the same period last year.

 Help Desk Support
Location
3 months to 8 Jul 2008Same period last year
Rank3047
Rank change on same period last yearUp+17
Matching permanent IT job ads33
As % of all UK permanent IT job ads sampled0.002 %0.001 %
As % of the category below1.604 %1.056 %
Salaries quoted23
Average minimum salary£30,000£15,000
Average salary£35,000£17,000
% change on same period last year+105.88 %
Average maximum salary£40,000£19,000
UK excluding London average salary£20,714£20,557
% change on same period last year+0.76 %
Job Titles CreweJob Titles
Crewe
Matching permanent IT job ads187284
As % of all UK permanent IT job ads sampled0.096 %0.118 %
Salaries quoted162263
Average minimum salary£26,041£30,194
Average salary£28,731£32,044
% change on same period last year-10.33 %
Average maximum salary£31,422£33,893
UK excluding London average salary£38,182£39,487
% change on same period last year-3.30 %
Helpdesk Support CheshireHelpdesk Support
Cheshire

Helpdesk Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support across the Crewe region as a proportion of the total demand within the Job Titles category.

Crewe Helpdesk Support Demand Trend

Helpdesk Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support across the Crewe region.

Crewe Helpdesk Support Salary Trend

Helpdesk Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support across the Crewe region over the 3 months to 8 July 2008.

Crewe Helpdesk Support Salary Histogram

Helpdesk Support
Top 17 Related IT Skills

For the 6 months to 8 July 2008, IT jobs across the Crewe region that cited Helpdesk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title.

14 (80.00 %)SLA
22 (40.00 %)Microsoft
22 (40.00 %)Health
22 (40.00 %)Pensions
31 (20.00 %)Problem Management
31 (20.00 %)SQL Server 2005
31 (20.00 %)Incident Management
31 (20.00 %)Service Delivery
31 (20.00 %)Telecoms
31 (20.00 %)Active Directory
31 (20.00 %)ITIL Certification
31 (20.00 %)SQL
31 (20.00 %)SQL Server
31 (20.00 %)MS Office
31 (20.00 %)ITIL
31 (20.00 %)MS Excel
31 (20.00 %)LAN

Helpdesk Support
Top Related IT Skills by Category

For the 6 months to 8 July 2008, IT jobs across the Crewe region that cited Helpdesk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title. Up to 20 skills are shown per category.

Applications
11 (20.00 %)MS Office
11 (20.00 %)MS Excel
Communications & Networking
11 (20.00 %)LAN
Database & Business Intelligence
11 (20.00 %)SQL Server
11 (20.00 %)SQL Server 2005
General
12 (40.00 %)Health
12 (40.00 %)Pensions
21 (20.00 %)Telecoms
Processes & Methodologies
11 (20.00 %)ITIL
11 (20.00 %)Service Delivery
11 (20.00 %)Incident Management
11 (20.00 %)Problem Management
Programming Languages
11 (20.00 %)SQL
Qualifications
11 (20.00 %)ITIL Certification
Quality Assurance & Compliance
14 (80.00 %)SLA
System Software
11 (20.00 %)Active Directory
Vendors
12 (40.00 %)Microsoft
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