The statistics below represent IT jobs advertised across the Croydon region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 21 - 40
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Analyst 18 0 4
As % of all permanent IT jobs located in Croydon 8.11% - 1.90%
As % of the Job Titles category 8.14% - 1.92%
Number of salaries quoted 18 0 3
Median salary £22,500 - £26,500
UK excluding London median salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
221 175 208
As % of all permanent IT jobs located in Croydon 99.55% 99.43% 98.58%
Number of salaries quoted 207 152 175
Median salary £40,000 £45,000 £47,500
Median salary % change year-on-year
-11.11% -5.26%
90% offered a salary of more than £22,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Croydon

Help Desk Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Croydon region.

Help Desk Analyst Salary Trend in Croydon

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Croydon

For the 6 months to 23 July 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring Help Desk Analyst in the job title.

1 26 (86.67%) Windows
2 23 (76.67%) MS Excel
3 22 (73.33%) Microsoft
3 22 (73.33%) Active Directory
4 19 (63.33%) MS Office
4 19 (63.33%) ITIL
5 17 (56.67%) Windows 7
6 13 (43.33%) ITIL Certification
7 7 (23.33%) Service Management
8 5 (16.67%) MS PowerPoint
9 4 (13.33%) Retail
10 3 (10.00%) Data Protection
10 3 (10.00%) Skype for Business
10 3 (10.00%) Analytical Skills
10 3 (10.00%) Office 365
10 3 (10.00%) EPoS
10 3 (10.00%) SQL
11 2 (6.67%) .NET
11 2 (6.67%) IIS
11 2 (6.67%) C#
11 2 (6.67%) JavaScript
11 2 (6.67%) Windows Server 2003
11 2 (6.67%) SharePoint
11 2 (6.67%) MS Exchange
11 2 (6.67%) LAN
11 2 (6.67%) VoIP
11 2 (6.67%) DHCP
11 2 (6.67%) TCP/IP
11 2 (6.67%) DNS
11 2 (6.67%) Financial Institution

Help Desk Analyst Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.00%) Skype for Business
2 2 (6.67%) IIS
2 2 (6.67%) MS Exchange
2 2 (6.67%) SharePoint
Applications
1 23 (76.67%) MS Excel
2 19 (63.33%) MS Office
3 5 (16.67%) MS PowerPoint
Cloud Services
1 3 (10.00%) Office 365
2 2 (6.67%) Microsoft Azure
Communications & Networking
1 2 (6.67%) DHCP
1 2 (6.67%) DNS
1 2 (6.67%) LAN
1 2 (6.67%) TCP/IP
1 2 (6.67%) VoIP
2 1 (3.33%) Skype
General
1 4 (13.33%) Retail
2 2 (6.67%) Finance
2 2 (6.67%) Financial Institution
Libraries, Frameworks & Software Standards
1 2 (6.67%) .NET
Miscellaneous
1 3 (10.00%) Analytical Skills
1 3 (10.00%) EPoS
2 2 (6.67%) Fintech
Operating Systems
1 26 (86.67%) Windows
2 17 (56.67%) Windows 7
3 2 (6.67%) Windows Server
3 2 (6.67%) Windows Server 2003
3 2 (6.67%) Windows Server 2008
3 2 (6.67%) Windows Server 2012
Processes & Methodologies
1 19 (63.33%) ITIL
2 7 (23.33%) Service Management
3 3 (10.00%) Data Protection
4 2 (6.67%) Critical Success Factor
4 2 (6.67%) ITIL V3
Programming Languages
1 3 (10.00%) SQL
2 2 (6.67%) C#
2 2 (6.67%) JavaScript
Qualifications
1 13 (43.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.33%) SLA
System Software
1 22 (73.33%) Active Directory
2 2 (6.67%) Hyper-V
Vendors
1 22 (73.33%) Microsoft