The statistics below represent IT jobs advertised across the Croydon region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 32 - 34
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Analyst 10 0 7
As % of all permanent IT jobs located in Croydon 4.39% - 3.11%
As % of the Job Titles category 4.41% - 3.14%
Number of salaries quoted 10 0 5
Median salary £22,250 - £24,000
UK excluding London median salary £21,500 £21,000 £21,500
% change year-on-year
+2.38% -2.32%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
227 168 223
As % of all permanent IT jobs located in Croydon 99.56% 100.00% 99.11%
Number of salaries quoted 206 148 184
Median salary £43,000 £45,000 £42,500
Median salary % change year-on-year
-4.44% +5.88%
90% offered a salary of more than £23,500 £25,000 £24,000
10% offered a salary of more than £65,000 £57,500 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Croydon

Help Desk Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Croydon region.

Help Desk Analyst Salary Trend in Croydon

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Croydon

For the 6 months to 24 August 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring Help Desk Analyst in the job title.

1 24 (88.89%) Windows
2 22 (81.48%) MS Excel
3 21 (77.78%) Microsoft
4 20 (74.07%) Active Directory
5 18 (66.67%) MS Office
6 17 (62.96%) ITIL
7 16 (59.26%) Windows 7
8 13 (48.15%) ITIL Certification
9 7 (25.93%) Service Management
10 5 (18.52%) MS PowerPoint
11 3 (11.11%) SQL
11 3 (11.11%) Skype for Business
11 3 (11.11%) Analytical Skills
11 3 (11.11%) Office 365
12 2 (7.41%) Windows Server 2012
12 2 (7.41%) Critical Success Factor
12 2 (7.41%) ITIL V3
12 2 (7.41%) Microsoft Azure
12 2 (7.41%) Hyper-V
12 2 (7.41%) Data Protection
12 2 (7.41%) Windows Server 2008
12 2 (7.41%) Fintech
12 2 (7.41%) Windows Server
12 2 (7.41%) .NET
12 2 (7.41%) IIS
12 2 (7.41%) C#
12 2 (7.41%) JavaScript
12 2 (7.41%) EPoS
12 2 (7.41%) Windows Server 2003
12 2 (7.41%) SharePoint

Help Desk Analyst Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.11%) Skype for Business
2 2 (7.41%) IIS
2 2 (7.41%) MS Exchange
2 2 (7.41%) SharePoint
Applications
1 22 (81.48%) MS Excel
2 18 (66.67%) MS Office
3 5 (18.52%) MS PowerPoint
Cloud Services
1 3 (11.11%) Office 365
2 2 (7.41%) Microsoft Azure
Communications & Networking
1 2 (7.41%) DHCP
1 2 (7.41%) DNS
1 2 (7.41%) LAN
1 2 (7.41%) TCP/IP
1 2 (7.41%) VoIP
2 1 (3.70%) Skype
General
1 2 (7.41%) Finance
1 2 (7.41%) Financial Institution
1 2 (7.41%) Retail
Libraries, Frameworks & Software Standards
1 2 (7.41%) .NET
Miscellaneous
1 3 (11.11%) Analytical Skills
2 2 (7.41%) EPoS
2 2 (7.41%) Fintech
Operating Systems
1 24 (88.89%) Windows
2 16 (59.26%) Windows 7
3 2 (7.41%) Windows Server
3 2 (7.41%) Windows Server 2003
3 2 (7.41%) Windows Server 2008
3 2 (7.41%) Windows Server 2012
Processes & Methodologies
1 17 (62.96%) ITIL
2 7 (25.93%) Service Management
3 2 (7.41%) Critical Success Factor
3 2 (7.41%) Data Protection
3 2 (7.41%) ITIL V3
Programming Languages
1 3 (11.11%) SQL
2 2 (7.41%) C#
2 2 (7.41%) JavaScript
Qualifications
1 13 (48.15%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 20 (74.07%) Active Directory
2 2 (7.41%) Hyper-V
Vendors
1 21 (77.78%) Microsoft