The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 24 47 44
Rank change year-on-year
+23 -3
Permanent jobs requiring a Help Desk Analyst 16 1 3
As % of all permanent IT jobs located in Croydon 8.25% 0.33% 0.67%
As % of the Job Titles category 8.70% 0.34% 0.71%
Number of salaries quoted 6 1 3
Average salary £24,000 £20,750 £22,000
Average salary % change year-on-year
+15.66% -5.68%
UK excluding London average salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
184 291 421
As % of all permanent IT jobs located in Croydon 94.85% 97.32% 93.56%
Number of salaries quoted 160 243 378
Average salary £40,000 £44,000 £43,500
Average salary % change year-on-year
-9.09% +1.14%
90% offered a salary of more than £24,000 £27,500 £23,500
10% offered a salary of more than £57,500 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Croydon

Help Desk Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Croydon region.

Help Desk Analyst Salary Trend in Croydon

Help Desk Analyst
Top 30 Related IT Skills in Croydon

For the 6 months to 29 January 2015, IT jobs across the Croydon region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 23 (88.46%) Windows
2 22 (84.62%) Windows 7
3 12 (46.15%) Active Directory
3 12 (46.15%) MS Office
3 12 (46.15%) ITIL
4 11 (42.31%) MS Excel
5 10 (38.46%) SQL
5 10 (38.46%) Windows Server 2003
5 10 (38.46%) MCP
5 10 (38.46%) Document Management
5 10 (38.46%) Windows Server 2008
5 10 (38.46%) Windows Vista
5 10 (38.46%) Electronics
5 10 (38.46%) Windows 8
5 10 (38.46%) Windows Server 2012
5 10 (38.46%) 3D Printing
5 10 (38.46%) ITIL Foundation Certificate
5 10 (38.46%) Analytical Skills
6 2 (7.69%) Computer Science
6 2 (7.69%) Retail
6 2 (7.69%) LAN
6 2 (7.69%) WAN
6 2 (7.69%) SLA
6 2 (7.69%) Microsoft
7 1 (3.85%) CCNA
7 1 (3.85%) MCSE
7 1 (3.85%) Windows XP
7 1 (3.85%) MS Exchange
7 1 (3.85%) Cisco Certification
7 1 (3.85%) Microsoft Certification

Help Desk Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 29 January 2015, IT jobs across the Croydon region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.85%) MS Exchange
1 1 (3.85%) Lync
Applications
1 12 (46.15%) MS Office
2 11 (42.31%) MS Excel
3 1 (3.85%) MS PowerPoint
Communications & Networking
1 2 (7.69%) LAN
1 2 (7.69%) WAN
General
1 10 (38.46%) Electronics
2 2 (7.69%) Retail
3 1 (3.85%) Telecoms
Miscellaneous
1 10 (38.46%) 3D Printing
1 10 (38.46%) Analytical Skills
2 2 (7.69%) Computer Science
3 1 (3.85%) Device Driver
Operating Systems
1 23 (88.46%) Windows
2 22 (84.62%) Windows 7
3 10 (38.46%) Windows Server 2003
3 10 (38.46%) Windows Server 2008
3 10 (38.46%) Windows Vista
3 10 (38.46%) Windows 8
3 10 (38.46%) Windows Server 2012
4 1 (3.85%) Windows XP
Processes & Methodologies
1 12 (46.15%) ITIL
2 10 (38.46%) Document Management
3 1 (3.85%) Service Management
3 1 (3.85%) Stakeholder Management
Programming Languages
1 10 (38.46%) SQL
Qualifications
1 10 (38.46%) MCP
1 10 (38.46%) ITIL Foundation Certificate
2 1 (3.85%) CCNA
2 1 (3.85%) MCSE
2 1 (3.85%) Cisco Certification
2 1 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 12 (46.15%) Active Directory
Vendors
1 2 (7.69%) Microsoft