The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 25 20 49
Rank change year-on-year
-5 +29
Permanent jobs requiring a Help Desk Analyst 19 22 3
As % of all permanent IT jobs located in Croydon 7.39% 10.84% 1.04%
As % of the Job Titles category 7.45% 11.28% 1.05%
Number of salaries quoted 19 12 3
Average salary £24,000 £24,000 £22,000
Average salary % change year-on-year
- +9.09%
90% offered a salary of more than £23,000 £24,000 £21,000
10% offered a salary of more than £31,000 £24,000 £23,000
UK excluding London average salary £21,000 £21,500 £20,500
% change year-on-year
-2.32% +4.87%
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
255 195 286
As % of all permanent IT jobs located in Croydon 99.22% 96.06% 98.96%
Number of salaries quoted 226 166 235
Average salary £44,000 £39,000 £44,000
Average salary % change year-on-year
+12.82% -11.36%
90% offered a salary of more than £25,400 £24,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Croydon

Help Desk Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Croydon region.

Help Desk Analyst Salary Trend in Croydon

Help Desk Analyst
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Croydon region over the 3 months to 13 February 2016.

Help Desk Analyst Salary Histogram in Croydon

Help Desk Analyst
Top 27 Related IT Skills in Croydon

For the 6 months to 13 February 2016, IT jobs across the Croydon region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 17 (65.38%) Windows
2 14 (53.85%) ITIL
3 12 (46.15%) Active Directory
4 11 (42.31%) Service Management
5 10 (38.46%) MS Excel
6 8 (30.77%) Microsoft
7 7 (26.92%) MS Exchange
7 7 (26.92%) Retail
8 5 (19.23%) MS PowerPoint
8 5 (19.23%) Windows 7
8 5 (19.23%) MS Office
9 4 (15.38%) Apple iOS
9 4 (15.38%) Office 365
9 4 (15.38%) Windows Phone
9 4 (15.38%) Mac OS X
9 4 (15.38%) Apple
9 4 (15.38%) SQL Server
9 4 (15.38%) Linux
9 4 (15.38%) TCP/IP
9 4 (15.38%) DNS
9 4 (15.38%) Firewall
9 4 (15.38%) Android
10 3 (11.54%) Data Protection
10 3 (11.54%) EPoS
10 3 (11.54%) Skype for Business
10 3 (11.54%) ITIL V3
11 2 (7.69%) ITIL Certification

Help Desk Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 13 February 2016, IT jobs across the Croydon region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (26.92%) MS Exchange
2 3 (11.54%) Skype for Business
Applications
1 10 (38.46%) MS Excel
2 5 (19.23%) MS Office
2 5 (19.23%) MS PowerPoint
Cloud Services
1 4 (15.38%) Office 365
Communications & Networking
1 4 (15.38%) DNS
1 4 (15.38%) Firewall
1 4 (15.38%) TCP/IP
Database & Business Intelligence
1 4 (15.38%) SQL Server
General
1 7 (26.92%) Retail
Miscellaneous
1 3 (11.54%) EPoS
Operating Systems
1 17 (65.38%) Windows
2 5 (19.23%) Windows 7
3 4 (15.38%) Android
3 4 (15.38%) Apple iOS
3 4 (15.38%) Linux
3 4 (15.38%) Mac OS X
3 4 (15.38%) Windows Phone
Processes & Methodologies
1 14 (53.85%) ITIL
2 11 (42.31%) Service Management
3 3 (11.54%) Data Protection
3 3 (11.54%) ITIL V3
Qualifications
1 2 (7.69%) ITIL Certification
System Software
1 12 (46.15%) Active Directory
Vendors
1 8 (30.77%) Microsoft
2 4 (15.38%) Apple
Croydon, Surrey
Robert Half
Salary: £24000 per annum
Posted: 15 hours ago