The statistics below represent IT jobs advertised across the Croydon region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 30 36 42
Rank change year-on-year
+6 +6
Permanent jobs requiring a Help Desk Analyst 15 2 8
As % of all permanent IT jobs located in Croydon 5.98% 1.10% 3.04%
As % of the Job Titles category 6.10% 1.12% 3.08%
Number of salaries quoted 15 2 8
Median salary £23,000 £25,500 £24,750
Median salary % change year-on-year
-9.80% +3.03%
90% offered a salary of more than £22,000 £25,500 £24,250
10% offered a salary of more than £24,000 £25,500 £26,500
UK excluding London median salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Help Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
246 179 260
As % of all permanent IT jobs located in Croydon 98.01% 98.90% 98.86%
Number of salaries quoted 212 163 207
Median salary £50,000 £37,000 £47,500
Median salary % change year-on-year
+35.13% -22.10%
90% offered a salary of more than £22,250 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Croydon

Help Desk Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Croydon region.

Help Desk Analyst Salary Trend in Croydon

Help Desk Analyst Skill Set
Top 27 Related IT Skills in Croydon

For the 6 months to 3 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring Help Desk Analyst in the job title.

1 26 (72.22%) Windows
2 21 (58.33%) ITIL
3 20 (55.56%) Active Directory
4 17 (47.22%) MS Excel
5 15 (41.67%) Microsoft
6 13 (36.11%) Service Management
7 12 (33.33%) Windows 7
7 12 (33.33%) MS Office
8 9 (25.00%) Retail
9 8 (22.22%) MS Exchange
10 7 (19.44%) ITIL Certification
11 6 (16.67%) MS PowerPoint
12 4 (11.11%) Data Protection
12 4 (11.11%) Android
12 4 (11.11%) Firewall
12 4 (11.11%) Mac OS X
12 4 (11.11%) Apple
12 4 (11.11%) EPoS
12 4 (11.11%) TCP/IP
12 4 (11.11%) DNS
12 4 (11.11%) SQL Server
12 4 (11.11%) Linux
12 4 (11.11%) Apple iOS
12 4 (11.11%) Skype for Business
12 4 (11.11%) ITIL V3
12 4 (11.11%) Office 365
12 4 (11.11%) Windows Phone

Help Desk Analyst Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (22.22%) MS Exchange
2 4 (11.11%) Skype for Business
Applications
1 17 (47.22%) MS Excel
2 12 (33.33%) MS Office
3 6 (16.67%) MS PowerPoint
Cloud Services
1 4 (11.11%) Office 365
Communications & Networking
1 4 (11.11%) DNS
1 4 (11.11%) Firewall
1 4 (11.11%) TCP/IP
Database & Business Intelligence
1 4 (11.11%) SQL Server
General
1 9 (25.00%) Retail
Miscellaneous
1 4 (11.11%) EPoS
Operating Systems
1 26 (72.22%) Windows
2 12 (33.33%) Windows 7
3 4 (11.11%) Android
3 4 (11.11%) Apple iOS
3 4 (11.11%) Linux
3 4 (11.11%) Mac OS X
3 4 (11.11%) Windows Phone
Processes & Methodologies
1 21 (58.33%) ITIL
2 13 (36.11%) Service Management
3 4 (11.11%) Data Protection
3 4 (11.11%) ITIL V3
Qualifications
1 7 (19.44%) ITIL Certification
System Software
1 20 (55.56%) Active Directory
Vendors
1 15 (41.67%) Microsoft
2 4 (11.11%) Apple
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 4 days ago