The statistics below represent IT jobs advertised across the Croydon region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 28 - 43
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Support 17 0 4
As % of all permanent IT jobs located in Croydon 6.85% - 1.57%
As % of the Job Titles category 7.00% - 1.60%
Number of salaries quoted 17 0 4
Median salary £22,000 - £25,875
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
243 187 250
As % of all permanent IT jobs located in Croydon 97.98% 99.47% 98.04%
Number of salaries quoted 225 165 205
Median salary £42,000 £37,500 £47,500
Median salary % change year-on-year
+12.00% -21.05%
90% offered a salary of more than £22,000 £25,000 £25,000
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Croydon

Help Desk Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Croydon region.

Help Desk Support Salary Trend in Croydon

Help Desk Support Skill Set
Top 30 Related IT Skills in Croydon

For the 6 months to 27 June 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring Help Desk Support in the job title.

1 20 (86.96%) Windows
2 17 (73.91%) Microsoft
2 17 (73.91%) Active Directory
3 16 (69.57%) MS Office
3 16 (69.57%) ITIL
3 16 (69.57%) MS Excel
4 14 (60.87%) Windows 7
5 11 (47.83%) ITIL Certification
6 8 (34.78%) Service Management
7 5 (21.74%) MS PowerPoint
8 4 (17.39%) MS Exchange
9 3 (13.04%) Windows Server 2008
9 3 (13.04%) Skype for Business
9 3 (13.04%) ITIL V3
9 3 (13.04%) Windows Server 2012
9 3 (13.04%) Windows Server
10 2 (8.70%) Hyper-V
10 2 (8.70%) Fintech
10 2 (8.70%) Analytical Skills
10 2 (8.70%) Critical Success Factor
10 2 (8.70%) Microsoft Azure
10 2 (8.70%) Office 365
10 2 (8.70%) Retail
10 2 (8.70%) LAN
10 2 (8.70%) VoIP
10 2 (8.70%) DHCP
10 2 (8.70%) TCP/IP
10 2 (8.70%) DNS
10 2 (8.70%) C#
10 2 (8.70%) JavaScript

Help Desk Support Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) MS Exchange
2 3 (13.04%) Skype for Business
3 2 (8.70%) IIS
3 2 (8.70%) SharePoint
Applications
1 16 (69.57%) MS Excel
1 16 (69.57%) MS Office
2 5 (21.74%) MS PowerPoint
Cloud Services
1 2 (8.70%) Microsoft Azure
1 2 (8.70%) Office 365
Communications & Networking
1 2 (8.70%) DHCP
1 2 (8.70%) DNS
1 2 (8.70%) LAN
1 2 (8.70%) TCP/IP
1 2 (8.70%) VoIP
2 1 (4.35%) Firewall
2 1 (4.35%) Remote Desktop
General
1 2 (8.70%) Finance
1 2 (8.70%) Financial Institution
1 2 (8.70%) Retail
Libraries, Frameworks & Software Standards
1 2 (8.70%) .NET
Miscellaneous
1 2 (8.70%) Analytical Skills
1 2 (8.70%) Fintech
Operating Systems
1 20 (86.96%) Windows
2 14 (60.87%) Windows 7
3 3 (13.04%) Windows Server
3 3 (13.04%) Windows Server 2008
3 3 (13.04%) Windows Server 2012
4 2 (8.70%) Windows Server 2003
Processes & Methodologies
1 16 (69.57%) ITIL
2 8 (34.78%) Service Management
3 3 (13.04%) ITIL V3
4 2 (8.70%) Critical Success Factor
Programming Languages
1 2 (8.70%) C#
1 2 (8.70%) JavaScript
1 2 (8.70%) SQL
Qualifications
1 11 (47.83%) ITIL Certification
2 1 (4.35%) MCP
2 1 (4.35%) MCSE
2 1 (4.35%) Microsoft Certification
System Software
1 17 (73.91%) Active Directory
2 2 (8.70%) Hyper-V
3 1 (4.35%) VMware Infrastructure
Vendors
1 17 (73.91%) Microsoft
2 1 (4.35%) Citrix
2 1 (4.35%) VMware