The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Croydon region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 38 37 49
Rank change year-on-year
-1 +12
Permanent jobs requiring a Help Desk Support 2 2 5
As % of all permanent IT jobs located in Croydon 0.96% 0.80% 1.63%
As % of the Job Titles category 1.01% 0.88% 1.71%
Number of salaries quoted 2 2 5
Average salary £25,875 £19,500 £22,500
Average salary % change year-on-year
+32.69% -13.33%
UK excluding London average salary £23,000 £20,500 £20,750
% change year-on-year
+12.19% -1.20%
Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
199 227 292
As % of all permanent IT jobs located in Croydon 95.67% 91.16% 95.42%
Number of salaries quoted 169 188 261
Average salary £48,500 £45,000 £40,000
Average salary % change year-on-year
+7.77% +12.50%
90% offered a salary of more than £27,500 £23,500 £24,400
10% offered a salary of more than £55,200 £65,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support
London

Help Desk Support
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Croydon

Help Desk Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Croydon region.

Help Desk Support Salary Trend in Croydon

Help Desk Support
Top 12 Related IT Skills in Croydon

For the 6 months to 23 July 2014, IT jobs across the Croydon region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (100.00%) MS Office
1 6 (100.00%) ITIL
1 6 (100.00%) Windows
2 5 (83.33%) Microsoft
2 5 (83.33%) ITIL V3
3 3 (50.00%) Active Directory
3 3 (50.00%) Windows XP
3 3 (50.00%) Windows 7
4 2 (33.33%) SCCM
4 2 (33.33%) MS Exchange
4 2 (33.33%) Blackberry
4 2 (33.33%) Lync

Help Desk Support
Top Related IT Skills in Croydon by Category

For the 6 months to 23 July 2014, IT jobs across the Croydon region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) MS Exchange
1 2 (33.33%) Lync
Applications
1 6 (100.00%) MS Office
Miscellaneous
1 2 (33.33%) Blackberry
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows XP
2 3 (50.00%) Windows 7
Processes & Methodologies
1 6 (100.00%) ITIL
2 5 (83.33%) ITIL V3
System Software
1 3 (50.00%) Active Directory
Systems Management
1 2 (33.33%) SCCM
Vendors
1 5 (83.33%) Microsoft