The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 31 30 30
Rank change year-on-year
-1 0
Permanent jobs requiring a Service Analyst 13 8 6
As % of all permanent IT jobs located in Croydon 5.31% 3.48% 2.99%
As % of the Job Titles category 5.39% 3.52% 3.14%
Number of salaries quoted 13 8 6
Average salary £24,000 £24,000 £23,250
Average salary % change year-on-year
- +3.22%
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
241 227 191
As % of all permanent IT jobs located in Croydon 98.37% 98.70% 95.02%
Number of salaries quoted 204 189 175
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £24,000 £23,500 £24,000
10% offered a salary of more than £60,000 £75,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Croydon

Service Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Croydon region.

Service Analyst Salary Trend in Croydon

Service Analyst
Top 30 Related IT Skills in Croydon

For the 6 months to 23 September 2014, IT jobs across the Croydon region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 17 (77.27%) Microsoft
1 17 (77.27%) MS Office
1 17 (77.27%) ITIL
1 17 (77.27%) Windows
2 12 (54.55%) ITIL V3
3 11 (50.00%) Active Directory
4 10 (45.45%) MS Exchange
4 10 (45.45%) Windows 7
4 10 (45.45%) Lync
5 7 (31.82%) MS Excel
5 7 (31.82%) Windows XP
6 6 (27.27%) Blackberry
7 3 (13.64%) SCCM
8 2 (9.09%) Network+ Certification
8 2 (9.09%) Firmware
8 2 (9.09%) CCNA
8 2 (9.09%) SLA
8 2 (9.09%) Cisco Certification
9 1 (4.55%) Microsoft Certification
9 1 (4.55%) Juniper
9 1 (4.55%) Cisco
9 1 (4.55%) LAN
9 1 (4.55%) SMS
9 1 (4.55%) WAN
9 1 (4.55%) MCSE
9 1 (4.55%) MCSA
9 1 (4.55%) Firewall
9 1 (4.55%) Workflow
9 1 (4.55%) Stakeholder Management
9 1 (4.55%) Cisco ASA

Service Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 23 September 2014, IT jobs across the Croydon region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (45.45%) MS Exchange
1 10 (45.45%) Lync
Applications
1 17 (77.27%) MS Office
2 7 (31.82%) MS Excel
Communications & Networking
1 1 (4.55%) LAN
1 1 (4.55%) SMS
1 1 (4.55%) WAN
1 1 (4.55%) Firewall
1 1 (4.55%) IP Telephony
1 1 (4.55%) Cisco ASA
1 1 (4.55%) FWSM
Miscellaneous
1 6 (27.27%) Blackberry
2 2 (9.09%) Firmware
Operating Systems
1 17 (77.27%) Windows
2 10 (45.45%) Windows 7
3 7 (31.82%) Windows XP
Processes & Methodologies
1 17 (77.27%) ITIL
2 12 (54.55%) ITIL V3
3 1 (4.55%) Workflow
3 1 (4.55%) Stakeholder Management
Qualifications
1 2 (9.09%) CCNA
1 2 (9.09%) Cisco Certification
1 2 (9.09%) Network+ Certification
2 1 (4.55%) MOS
2 1 (4.55%) Microsoft Certification
2 1 (4.55%) MCSE
2 1 (4.55%) MCSA
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 11 (50.00%) Active Directory
Systems Management
1 3 (13.64%) SCCM
Vendors
1 17 (77.27%) Microsoft
2 1 (4.55%) Juniper
2 1 (4.55%) SolarWinds
2 1 (4.55%) F5
2 1 (4.55%) Cisco