The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 36 30 33
Rank change year-on-year
-6 +3
Permanent jobs requiring a Service Desk Analyst 3 6 10
As % of all permanent IT jobs located in Croydon 1.33% 2.61% 4.05%
As % of the Job Titles category 1.38% 2.75% 4.18%
Number of salaries quoted 3 6 8
Average salary £24,000 £24,000 £22,500
Average salary % change year-on-year
- +6.66%
UK excluding London average salary £22,000 £20,500 £21,500
% change year-on-year
+7.31% -4.65%
Service Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
218 218 239
As % of all permanent IT jobs located in Croydon 96.89% 94.78% 96.76%
Number of salaries quoted 182 184 212
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £59,000 £65,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Croydon

Service Desk Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Croydon region.

Service Desk Analyst Salary Trend in Croydon

Service Desk Analyst
Top 29 Related IT Skills in Croydon

For the 6 months to 20 August 2014, IT jobs across the Croydon region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 13 (86.67%) ITIL
2 12 (80.00%) Windows
2 12 (80.00%) MS Office
3 11 (73.33%) Microsoft
4 9 (60.00%) ITIL V3
5 8 (53.33%) Active Directory
5 8 (53.33%) Windows 7
6 7 (46.67%) Lync
6 7 (46.67%) MS Exchange
7 5 (33.33%) Blackberry
8 4 (26.67%) SCCM
8 4 (26.67%) MS Excel
8 4 (26.67%) Windows XP
9 2 (13.33%) SLA
9 2 (13.33%) Cisco Certification
9 2 (13.33%) CCNA
9 2 (13.33%) Firmware
9 2 (13.33%) Network+ Certification
10 1 (6.67%) FWSM
10 1 (6.67%) Microsoft Certification
10 1 (6.67%) Juniper
10 1 (6.67%) Cisco
10 1 (6.67%) MCSE
10 1 (6.67%) MCSA
10 1 (6.67%) Cisco ASA
10 1 (6.67%) SolarWinds
10 1 (6.67%) Firewall
10 1 (6.67%) F5
10 1 (6.67%) MOS

Service Desk Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 20 August 2014, IT jobs across the Croydon region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (46.67%) MS Exchange
1 7 (46.67%) Lync
Applications
1 12 (80.00%) MS Office
2 4 (26.67%) MS Excel
Communications & Networking
1 1 (6.67%) Firewall
1 1 (6.67%) Cisco ASA
1 1 (6.67%) FWSM
Miscellaneous
1 5 (33.33%) Blackberry
2 2 (13.33%) Firmware
Operating Systems
1 12 (80.00%) Windows
2 8 (53.33%) Windows 7
3 4 (26.67%) Windows XP
Processes & Methodologies
1 13 (86.67%) ITIL
2 9 (60.00%) ITIL V3
Qualifications
1 2 (13.33%) CCNA
1 2 (13.33%) Cisco Certification
1 2 (13.33%) Network+ Certification
2 1 (6.67%) MOS
2 1 (6.67%) Microsoft Certification
2 1 (6.67%) MCSE
2 1 (6.67%) MCSA
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 8 (53.33%) Active Directory
Systems Management
1 4 (26.67%) SCCM
Vendors
1 11 (73.33%) Microsoft
2 1 (6.67%) Juniper
2 1 (6.67%) SolarWinds
2 1 (6.67%) F5
2 1 (6.67%) Cisco
Croydon
Argyll Scott
Salary: £22000 - £26000 per annum
Posted: 20 hours ago
Croydon
DP Connect
Salary: £20000 - £28000 per annum + Pension, Overtime and more
Posted: 27 days ago