The table below looks at the statistics for Service Management skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 23 20 32
Rank change year-on-year
-3 +12
Permanent jobs citing Service Management 12 22 7
As % of all permanent IT jobs located in Croydon 6.42% 9.69% 3.38%
As % of the Processes & Methodologies category 8.39% 11.17% 4.49%
Number of salaries quoted 12 18 7
Median salary £57,604 £24,000 £24,000
Median salary % change year-on-year
+140.01% -
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
143 197 156
As % of all permanent IT jobs located in Croydon 76.47% 86.78% 75.36%
Number of salaries quoted 129 179 133
Median salary £56,500 £47,500 £47,500
Median salary % change year-on-year
+18.94% -
90% offered a salary of more than £35,000 £24,000 £25,750
10% offered a salary of more than £68,753 £58,400 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Croydon region.

Service Management Salary Trend in Croydon

Service Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Management across the Croydon region over the 3 months to 3 December 2016.

Service Management Salary Histogram in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 3 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Management.

1 18 (81.82%) ITIL
2 8 (36.36%) SC Cleared
2 8 (36.36%) Security Cleared
3 7 (31.82%) Service Delivery
3 7 (31.82%) Stakeholder Management
4 5 (22.73%) ITSM
4 5 (22.73%) Change Management
4 5 (22.73%) ITIL Certification
4 5 (22.73%) Finance
5 4 (18.18%) Incident Management
5 4 (18.18%) Analytical Skills
5 4 (18.18%) Service Design
5 4 (18.18%) Microsoft
5 4 (18.18%) LAN
5 4 (18.18%) MS Excel
5 4 (18.18%) Disaster Recovery
6 3 (13.64%) Financial Institution
6 3 (13.64%) Management Information System
6 3 (13.64%) SharePoint
6 3 (13.64%) C#
6 3 (13.64%) JavaScript
6 3 (13.64%) SQL
6 3 (13.64%) .NET
6 3 (13.64%) Oracle
6 3 (13.64%) IIS
6 3 (13.64%) MS Office
6 3 (13.64%) VoIP
6 3 (13.64%) Windows
6 3 (13.64%) DNS
6 3 (13.64%) Active Directory

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) IIS
1 3 (13.64%) SharePoint
2 1 (4.55%) CMS
Applications
1 4 (18.18%) MS Excel
2 3 (13.64%) MS Office
2 3 (13.64%) MS PowerPoint
Business Applications
1 2 (9.09%) Oracle BPM
Cloud Services
1 3 (13.64%) Microsoft Azure
1 3 (13.64%) Office 365
Communications & Networking
1 4 (18.18%) LAN
2 3 (13.64%) DHCP
2 3 (13.64%) DNS
2 3 (13.64%) TCP/IP
2 3 (13.64%) VoIP
3 1 (4.55%) BGP
3 1 (4.55%) Cisco ASA
3 1 (4.55%) EIGRP
3 1 (4.55%) Firewall
3 1 (4.55%) MPLS
3 1 (4.55%) Network Security
3 1 (4.55%) OSPF
3 1 (4.55%) Remote Desktop
3 1 (4.55%) VPN
3 1 (4.55%) WAN
General
1 5 (22.73%) Finance
2 3 (13.64%) Financial Institution
3 2 (9.09%) Retail
4 1 (4.55%) Marketing
4 1 (4.55%) Telecoms
Job Titles
1 6 (27.27%) Service Manager
2 5 (22.73%) Analyst
3 3 (13.64%) Service Analyst
3 3 (13.64%) Service Desk Analyst
3 3 (13.64%) Service Desk Support
3 3 (13.64%) Service Desk Support Analyst
3 3 (13.64%) Technical Manager
3 3 (13.64%) Technical Services Manager
4 2 (9.09%) IT Analyst
4 2 (9.09%) IT Business Analyst
4 2 (9.09%) ITIL Manager
4 2 (9.09%) ITIL Service Delivery Manager
4 2 (9.09%) ITIL Service Manager
4 2 (9.09%) Operational Support Analyst
4 2 (9.09%) Operations Analyst
4 2 (9.09%) Operations Support Analyst
4 2 (9.09%) Scrum Master
4 2 (9.09%) ScrumMaster Project Manager
4 2 (9.09%) Service Architect
4 2 (9.09%) Technical Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (13.64%) .NET
Miscellaneous
1 4 (18.18%) Analytical Skills
2 3 (13.64%) Fintech
2 3 (13.64%) Management Information System
3 1 (4.55%) Data Centre
3 1 (4.55%) Virtual Team
Operating Systems
1 3 (13.64%) Windows
1 3 (13.64%) Windows Server 2008
1 3 (13.64%) Windows Server 2012
2 2 (9.09%) Windows Server
2 2 (9.09%) Windows Server 2003
Processes & Methodologies
1 18 (81.82%) ITIL
2 7 (31.82%) Service Delivery
2 7 (31.82%) Stakeholder Management
3 5 (22.73%) Change Management
3 5 (22.73%) ITSM
4 4 (18.18%) Disaster Recovery
4 4 (18.18%) Incident Management
4 4 (18.18%) Service Design
5 3 (13.64%) Agile Software Development
5 3 (13.64%) Line Management
5 3 (13.64%) Supplier Management
6 2 (9.09%) Business Process Mapping
6 2 (9.09%) Business Transformation
6 2 (9.09%) Critical Success Factor
6 2 (9.09%) ITIL V3
6 2 (9.09%) Mentoring
6 2 (9.09%) Scrum
6 2 (9.09%) SDLC
6 2 (9.09%) Software Licensing
6 2 (9.09%) Systems Analysis
Programming Languages
1 3 (13.64%) C#
1 3 (13.64%) JavaScript
1 3 (13.64%) SQL
Qualifications
1 8 (36.36%) SC Cleared
1 8 (36.36%) Security Cleared
2 5 (22.73%) ITIL Certification
3 2 (9.09%) Cisco Certification
3 2 (9.09%) ISEB
3 2 (9.09%) ITIL Foundation Certificate
3 2 (9.09%) Microsoft Certification
4 1 (4.55%) CCIE
4 1 (4.55%) CCNA
4 1 (4.55%) CCNP
Quality Assurance & Compliance
1 2 (9.09%) QA
1 2 (9.09%) SLA
System Software
1 3 (13.64%) Active Directory
1 3 (13.64%) Hyper-V
Vendors
1 4 (18.18%) Microsoft
2 3 (13.64%) Oracle
2 3 (13.64%) ServiceNow
3 2 (9.09%) Citrix
3 2 (9.09%) hybris
3 2 (9.09%) JDA
3 2 (9.09%) RedPrairie
4 1 (4.55%) Adobe
4 1 (4.55%) Autodesk
4 1 (4.55%) CheckPoint
4 1 (4.55%) Cisco
4 1 (4.55%) Fortinet
4 1 (4.55%) IBM
4 1 (4.55%) Juniper
4 1 (4.55%) VMware
Croydon, Surrey
Experis Ltd
Salary: £39000.00 - £45000.00 per annum
Posted: 4 days ago
Croydon, Surrey
Experis Ltd
Salary: £39000 - £45000 per annum
Posted: 5 days ago
Croydon, Surrey
Experis Ltd
Salary: £52969.00 - £62239.00 per annum + pension + allowance + benefits
Posted: 5 days ago
Croydon, London
Home Office
Salary: £39,333 - £45,232 plus benefits
Posted: 11 days ago
Croydon, Surrey
Experis Ltd
Salary: £39333.00 - £45232.00 per annum
Posted: 5 days ago