The table below looks at the statistics for Service Management skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Service Management
London / Croydon
Rank 26 15 26
Rank change year-on-year
-11 +11
Permanent jobs citing Service Management 10 32 15
As % of all permanent IT jobs located in Croydon 4.95% 12.21% 7.81%
As % of the Processes & Methodologies category 5.92% 15.46% 9.62%
Number of salaries quoted 10 27 15
Median salary £42,000 £28,000 £24,000
Median salary % change year-on-year
+50.00% +16.66%
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
169 207 156
As % of all permanent IT jobs located in Croydon 83.66% 79.01% 81.25%
Number of salaries quoted 152 189 136
Median salary £50,000 £52,500 £47,500
Median salary % change year-on-year
-4.76% +10.52%
90% offered a salary of more than £28,400 £35,000 £24,000
10% offered a salary of more than £70,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Croydon region.

Service Management Salary Trend in Croydon

Service Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Management across the Croydon region over the 3 months to 24 January 2017.

Service Management Salary Histogram in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 24 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Management.

1 20 (86.96%) ITIL
2 12 (52.17%) Service Delivery
3 10 (43.48%) SC Cleared
3 10 (43.48%) Security Cleared
4 9 (39.13%) ITSM
4 9 (39.13%) ITIL Certification
5 7 (30.43%) Stakeholder Management
5 7 (30.43%) Disaster Recovery
6 6 (26.09%) ServiceNow
6 6 (26.09%) ITIL Foundation Certificate
6 6 (26.09%) Service Design
7 5 (21.74%) Line Management
7 5 (21.74%) Supplier Management
7 5 (21.74%) Asset Management
8 4 (17.39%) Change Management
8 4 (17.39%) Finance
8 4 (17.39%) SLA
8 4 (17.39%) Software Licensing
9 3 (13.04%) Analytical Skills
9 3 (13.04%) Software Asset Management
9 3 (13.04%) Continuous Improvement
9 3 (13.04%) Internal Audit
9 3 (13.04%) MS Excel
10 2 (8.70%) Agile Software Development
10 2 (8.70%) Incident Management
10 2 (8.70%) GAP Analysis
10 2 (8.70%) Management Information System
10 2 (8.70%) Oracle
10 2 (8.70%) Citrix
10 2 (8.70%) Cisco Certification

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) CMS
Applications
1 3 (13.04%) MS Excel
2 1 (4.35%) MS PowerPoint
Business Applications
1 1 (4.35%) Oracle BPM
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 1 (4.35%) BGP
1 1 (4.35%) Cisco ASA
1 1 (4.35%) EIGRP
1 1 (4.35%) Firewall
1 1 (4.35%) LAN
1 1 (4.35%) MPLS
1 1 (4.35%) Network Security
1 1 (4.35%) OSPF
1 1 (4.35%) PABX
1 1 (4.35%) VPN
1 1 (4.35%) WAN
Database & Business Intelligence
1 2 (8.70%) Power BI
General
1 4 (17.39%) Finance
2 1 (4.35%) Marketing
2 1 (4.35%) Retail
2 1 (4.35%) Telecoms
Job Titles
1 8 (34.78%) Service Manager
2 4 (17.39%) Analyst
3 3 (13.04%) IT Analyst
3 3 (13.04%) Senior Manager
3 3 (13.04%) Senior Service Manager
3 3 (13.04%) Technical Manager
3 3 (13.04%) Technical Services Manager
4 2 (8.70%) Architect
4 2 (8.70%) Delivery Manager
4 2 (8.70%) ITIL Manager
4 2 (8.70%) ITIL Service Delivery Manager
4 2 (8.70%) ITIL Service Manager
4 2 (8.70%) Process Analyst
4 2 (8.70%) Report Analyst
4 2 (8.70%) Service Architect
4 2 (8.70%) Services Delivery Manager
4 2 (8.70%) Technical Delivery Manager
5 1 (4.35%) Business Analyst
5 1 (4.35%) Project Manager
5 1 (4.35%) Support Analyst
Miscellaneous
1 3 (13.04%) Analytical Skills
2 2 (8.70%) Management Information System
2 2 (8.70%) Performance Metrics
3 1 (4.35%) Data Centre
3 1 (4.35%) Virtual Team
Operating Systems
1 1 (4.35%) Windows
Processes & Methodologies
1 20 (86.96%) ITIL
2 12 (52.17%) Service Delivery
3 9 (39.13%) ITSM
4 7 (30.43%) Disaster Recovery
4 7 (30.43%) Stakeholder Management
5 6 (26.09%) Service Design
6 5 (21.74%) Asset Management
6 5 (21.74%) Line Management
6 5 (21.74%) Supplier Management
7 4 (17.39%) Change Management
7 4 (17.39%) Software Licensing
8 3 (13.04%) Continuous Improvement
8 3 (13.04%) Internal Audit
8 3 (13.04%) Software Asset Management
9 2 (8.70%) Agile Software Development
9 2 (8.70%) GAP Analysis
9 2 (8.70%) Incident Management
9 2 (8.70%) ITIL V3
9 2 (8.70%) Process Improvement
9 2 (8.70%) Stakeholder Engagement
Qualifications
1 10 (43.48%) SC Cleared
1 10 (43.48%) Security Cleared
2 9 (39.13%) ITIL Certification
3 6 (26.09%) ITIL Foundation Certificate
4 2 (8.70%) Cisco Certification
5 1 (4.35%) CCIE
5 1 (4.35%) CCNA
5 1 (4.35%) CCNP
5 1 (4.35%) ISEB
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 1 (4.35%) QA
Vendors
1 6 (26.09%) ServiceNow
2 2 (8.70%) Citrix
2 2 (8.70%) Oracle
3 1 (4.35%) Adobe
3 1 (4.35%) Autodesk
3 1 (4.35%) CheckPoint
3 1 (4.35%) Cisco
3 1 (4.35%) Fortinet
3 1 (4.35%) hybris
3 1 (4.35%) IBM
3 1 (4.35%) JDA
3 1 (4.35%) Juniper
3 1 (4.35%) Microsoft
3 1 (4.35%) RedPrairie
3 1 (4.35%) VMware