The table below looks at the statistics for Service Management skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Management
London / Croydon
Rank 23 15 28
Rank change year-on-year
-8 +13
Permanent jobs citing Service Management 13 27 15
As % of all permanent IT jobs located in Croydon 7.26% 10.55% 7.58%
As % of the Processes & Methodologies category 8.61% 13.30% 9.43%
Number of salaries quoted 10 25 15
Median salary £41,750 £30,000 £24,000
Median salary % change year-on-year
+39.16% +25.00%
UK excluding London median salary £44,000 £43,596 £45,000
% change year-on-year
+0.92% -3.12%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
151 203 159
As % of all permanent IT jobs located in Croydon 84.36% 79.30% 80.30%
Number of salaries quoted 132 178 132
Median salary £52,500 £53,750 £47,500
Median salary % change year-on-year
-2.32% +13.15%
90% offered a salary of more than £28,500 £28,000 £24,000
10% offered a salary of more than £70,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Croydon region.

Service Management Salary Trend in Croydon

Service Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Management across the Croydon region over the 3 months to 23 February 2017.

Service Management Salary Histogram in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 23 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Management.

1 22 (88.00%) ITIL
2 13 (52.00%) Service Delivery
3 10 (40.00%) ITSM
3 10 (40.00%) ITIL Certification
3 10 (40.00%) SC Cleared
3 10 (40.00%) Security Cleared
4 9 (36.00%) ServiceNow
5 7 (28.00%) ITIL Foundation Certificate
5 7 (28.00%) Service Design
5 7 (28.00%) Finance
5 7 (28.00%) Stakeholder Management
5 7 (28.00%) Disaster Recovery
6 6 (24.00%) Asset Management
7 5 (20.00%) Supplier Management
7 5 (20.00%) SLA
7 5 (20.00%) Line Management
7 5 (20.00%) Continuous Improvement
8 4 (16.00%) Software Licensing
8 4 (16.00%) Analytical Skills
9 3 (12.00%) MS Excel
9 3 (12.00%) GAP Analysis
9 3 (12.00%) Change Management
9 3 (12.00%) Performance Metrics
9 3 (12.00%) Process Improvement
9 3 (12.00%) Power BI
9 3 (12.00%) Internal Audit
9 3 (12.00%) Software Asset Management
10 2 (8.00%) Stakeholder Engagement
10 2 (8.00%) ITIL V3
10 2 (8.00%) Management Information System

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) CMS
Applications
1 3 (12.00%) MS Excel
2 1 (4.00%) MS PowerPoint
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 1 (4.00%) BGP
1 1 (4.00%) Cisco ASA
1 1 (4.00%) EIGRP
1 1 (4.00%) Firewall
1 1 (4.00%) LAN
1 1 (4.00%) MPLS
1 1 (4.00%) Network Security
1 1 (4.00%) OSPF
1 1 (4.00%) PABX
1 1 (4.00%) VPN
1 1 (4.00%) WAN
Database & Business Intelligence
1 3 (12.00%) Power BI
General
1 7 (28.00%) Finance
2 1 (4.00%) Marketing
2 1 (4.00%) Telecoms
Job Titles
1 10 (40.00%) Service Manager
2 4 (16.00%) Analyst
3 3 (12.00%) Architect
3 3 (12.00%) IT Analyst
3 3 (12.00%) IT Manager
3 3 (12.00%) Process Analyst
3 3 (12.00%) Report Analyst
3 3 (12.00%) Senior Manager
3 3 (12.00%) Senior Service Manager
3 3 (12.00%) Technical Manager
3 3 (12.00%) Technical Services Manager
4 2 (8.00%) Delivery Manager
4 2 (8.00%) IT Services Manager
4 2 (8.00%) ITIL Manager
4 2 (8.00%) ITIL Service Delivery Manager
4 2 (8.00%) ITIL Service Manager
4 2 (8.00%) Service Architect
4 2 (8.00%) Services Delivery Manager
4 2 (8.00%) Technical Delivery Manager
4 2 (8.00%) Technical Service Delivery Manager
Miscellaneous
1 4 (16.00%) Analytical Skills
2 2 (8.00%) Management Information System
3 1 (4.00%) Data Centre
3 1 (4.00%) Virtual Team
Operating Systems
1 1 (4.00%) Windows
Processes & Methodologies
1 22 (88.00%) ITIL
2 13 (52.00%) Service Delivery
3 10 (40.00%) ITSM
4 7 (28.00%) Disaster Recovery
4 7 (28.00%) Service Design
4 7 (28.00%) Stakeholder Management
5 6 (24.00%) Asset Management
6 5 (20.00%) Continuous Improvement
6 5 (20.00%) Line Management
6 5 (20.00%) Supplier Management
7 4 (16.00%) Software Licensing
8 3 (12.00%) Change Management
8 3 (12.00%) GAP Analysis
8 3 (12.00%) Internal Audit
8 3 (12.00%) Performance Metrics
8 3 (12.00%) Process Improvement
8 3 (12.00%) Software Asset Management
9 2 (8.00%) Agile Software Development
9 2 (8.00%) Data Analysis
9 2 (8.00%) Incident Management
Qualifications
1 10 (40.00%) ITIL Certification
1 10 (40.00%) SC Cleared
1 10 (40.00%) Security Cleared
2 7 (28.00%) ITIL Foundation Certificate
3 2 (8.00%) Cisco Certification
4 1 (4.00%) CCIE
4 1 (4.00%) CCNA
4 1 (4.00%) CCNP
Quality Assurance & Compliance
1 5 (20.00%) SLA
2 1 (4.00%) QA
Vendors
1 9 (36.00%) ServiceNow
2 2 (8.00%) Citrix
3 1 (4.00%) Adobe
3 1 (4.00%) Autodesk
3 1 (4.00%) CheckPoint
3 1 (4.00%) Cisco
3 1 (4.00%) Fortinet
3 1 (4.00%) IBM
3 1 (4.00%) Juniper
3 1 (4.00%) Microsoft
3 1 (4.00%) Oracle
3 1 (4.00%) Snow
3 1 (4.00%) VMware
Croydon, London, United Kingdom
The Body Shop
Salary: Competitive + Excellent Benefits
Posted: 23 days ago