The table below looks at the statistics for Service Management skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Service Management
Rank 36 30 40
Rank change year-on-year
-6 +10
Permanent jobs citing Service Management 9 6 10
As % of all permanent IT jobs located in Croydon 3.60% 3.16% 3.79%
As % of the Processes & Methodologies category 4.19% 4.29% 4.17%
Number of salaries quoted 8 6 10
Median salary £24,000 £38,250 £57,000
Median salary % change year-on-year
-37.25% -32.89%
UK excluding London median salary £42,000 £45,000 £45,250
% change year-on-year
-6.66% -0.55%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
215 140 240
As % of all permanent IT jobs located in Croydon 86.00% 73.68% 90.91%
Number of salaries quoted 191 125 195
Median salary £50,000 £42,500 £47,500
Median salary % change year-on-year
+17.64% -10.52%
90% offered a salary of more than £37,500 £25,500 £29,000
10% offered a salary of more than £62,500 £59,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Croydon region.

Service Management Salary Trend in Croydon

Service Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Management across the Croydon region over the 3 months to 31 May 2016.

Service Management Salary Histogram in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 31 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Management.

1 23 (67.65%) ITIL
2 22 (64.71%) Windows
3 15 (44.12%) Microsoft
4 14 (41.18%) Active Directory
4 14 (41.18%) MS Office
5 13 (38.24%) MS Exchange
5 13 (38.24%) Windows 7
5 13 (38.24%) Skype for Business
6 7 (20.59%) SLA
6 7 (20.59%) Knowledge Management
6 7 (20.59%) Office 365
6 7 (20.59%) Analytics
7 5 (14.71%) Mentoring
7 5 (14.71%) Analytical Skills
7 5 (14.71%) ITIL V3
7 5 (14.71%) MS PowerPoint
7 5 (14.71%) MS Excel
7 5 (14.71%) ITIL Certification
8 4 (11.76%) Juniper
8 4 (11.76%) Cisco Certification
8 4 (11.76%) CCNP
8 4 (11.76%) Cisco
8 4 (11.76%) LAN
8 4 (11.76%) WAN
8 4 (11.76%) Finance
8 4 (11.76%) Management Information System
8 4 (11.76%) Retail
9 3 (8.82%) Data Centre
9 3 (8.82%) ServiceNow
9 3 (8.82%) Project Management

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (38.24%) MS Exchange
1 13 (38.24%) Skype for Business
2 1 (2.94%) Apache
Applications
1 14 (41.18%) MS Office
2 5 (14.71%) MS Excel
2 5 (14.71%) MS PowerPoint
Business Applications
1 1 (2.94%) assyst
1 1 (2.94%) Oracle Financials
1 1 (2.94%) Remedy ITSM
Cloud Services
1 7 (20.59%) Office 365
2 1 (2.94%) SaaS
Communications & Networking
1 4 (11.76%) LAN
1 4 (11.76%) WAN
2 3 (8.82%) VPN
3 2 (5.88%) Wireless
Database & Business Intelligence
1 2 (5.88%) SQL Server
Development Applications
1 1 (2.94%) Jenkins
General
1 4 (11.76%) Finance
1 4 (11.76%) Retail
Job Titles
1 19 (55.88%) Analyst
2 11 (32.35%) Service Analyst
2 11 (32.35%) Service Desk Analyst
2 11 (32.35%) Team Leader
3 10 (29.41%) Help Desk Analyst
4 7 (20.59%) 1st Line Support
4 7 (20.59%) 1st Line Support Analyst
4 7 (20.59%) First Line Help Desk Analyst
4 7 (20.59%) First Line Help Desk Support
4 7 (20.59%) Help Desk Support
4 7 (20.59%) Help Desk Support Analyst
4 7 (20.59%) Senior Analyst
4 7 (20.59%) Service Desk Team Leader
5 4 (11.76%) 3rd Line Engineer
5 4 (11.76%) 3rd Line Network Engineer
5 4 (11.76%) Data Engineer
5 4 (11.76%) Data Network Engineer
5 4 (11.76%) Help Desk Team Lead
5 4 (11.76%) Senior Service Desk Analyst
5 4 (11.76%) Windows Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.94%) .NET
1 1 (2.94%) .NET Framework
1 1 (2.94%) AngularJS
1 1 (2.94%) ASP.NET
1 1 (2.94%) ASP.NET Web Forms
1 1 (2.94%) CSS
1 1 (2.94%) Ember.js
1 1 (2.94%) Entity Framework
1 1 (2.94%) HTML
1 1 (2.94%) jQuery
1 1 (2.94%) Web Services
1 1 (2.94%) XML
Miscellaneous
1 5 (14.71%) Analytical Skills
2 4 (11.76%) Management Information System
3 3 (8.82%) Data Centre
4 1 (2.94%) CMDB
4 1 (2.94%) EPoS
4 1 (2.94%) iPad
4 1 (2.94%) User Experience
Operating Systems
1 22 (64.71%) Windows
2 13 (38.24%) Windows 7
3 1 (2.94%) Apple iOS
3 1 (2.94%) CentOS
3 1 (2.94%) Linux
3 1 (2.94%) Red Hat Enterprise Linux
3 1 (2.94%) Windows Server
3 1 (2.94%) Windows Server 2012
Processes & Methodologies
1 23 (67.65%) ITIL
2 7 (20.59%) Analytics
2 7 (20.59%) Knowledge Management
3 5 (14.71%) ITIL V3
3 5 (14.71%) Mentoring
4 3 (8.82%) Change Management
4 3 (8.82%) PRINCE2
4 3 (8.82%) Process Management
4 3 (8.82%) Project Management
5 2 (5.88%) Agile Software Development
5 2 (5.88%) BPR
5 2 (5.88%) Change Control
5 2 (5.88%) Data Protection
5 2 (5.88%) DevOps
5 2 (5.88%) Information Governance
5 2 (5.88%) Information Security
5 2 (5.88%) Service Delivery
5 2 (5.88%) Stakeholder Management
5 2 (5.88%) Time Management
6 1 (2.94%) Release Management
Programming Languages
1 1 (2.94%) C#
1 1 (2.94%) JavaScript
1 1 (2.94%) SQL
1 1 (2.94%) T-SQL
Qualifications
1 5 (14.71%) ITIL Certification
2 4 (11.76%) CCNP
2 4 (11.76%) Cisco Certification
3 2 (5.88%) JNCIA
4 1 (2.94%) CCNP Voice
4 1 (2.94%) SC Cleared
4 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 7 (20.59%) SLA
2 1 (2.94%) QA
System Software
1 14 (41.18%) Active Directory
Systems Management
1 1 (2.94%) Cisco CUCM
1 1 (2.94%) Cisco UCCX
1 1 (2.94%) Puppet
Vendors
1 15 (44.12%) Microsoft
2 4 (11.76%) Cisco
2 4 (11.76%) Juniper
3 3 (8.82%) ServiceNow
4 2 (5.88%) Oracle
4 2 (5.88%) Remedy
5 1 (2.94%) Red Hat
5 1 (2.94%) Retalix
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 6 days ago