The table below looks at the statistics for Service Management skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 35 32 33
Rank change year-on-year
-3 +1
Permanent jobs citing Service Management 10 7 14
As % of all permanent IT jobs located in Croydon 4.55% 4.14% 6.11%
As % of the Processes & Methodologies category 5.32% 5.00% 7.33%
Number of salaries quoted 8 6 11
Median salary £36,250 £46,250 £34,000
Median salary % change year-on-year
-21.62% +36.02%
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
188 140 191
As % of all permanent IT jobs located in Croydon 85.45% 82.84% 83.41%
Number of salaries quoted 168 128 162
Median salary £52,500 £47,500 £42,500
Median salary % change year-on-year
+10.52% +11.76%
90% offered a salary of more than £35,000 £30,000 £30,000
10% offered a salary of more than £80,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Croydon region.

Service Management Salary Trend in Croydon

Service Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Management across the Croydon region over the 3 months to 28 August 2016.

Service Management Salary Histogram in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 28 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Management.

1 12 (60.00%) ITIL
2 11 (55.00%) Windows
3 8 (40.00%) MS Office
3 8 (40.00%) Microsoft
3 8 (40.00%) Active Directory
4 7 (35.00%) MS Excel
4 7 (35.00%) MS PowerPoint
5 6 (30.00%) Finance
6 5 (25.00%) .NET
6 5 (25.00%) C#
6 5 (25.00%) JavaScript
6 5 (25.00%) SQL
6 5 (25.00%) LAN
7 4 (20.00%) Hyper-V
7 4 (20.00%) Windows 7
7 4 (20.00%) Microsoft Azure
7 4 (20.00%) Fintech
7 4 (20.00%) Skype for Business
7 4 (20.00%) Office 365
7 4 (20.00%) Windows Server 2012
7 4 (20.00%) Windows Server 2008
7 4 (20.00%) Analytical Skills
7 4 (20.00%) VoIP
7 4 (20.00%) MS Exchange
7 4 (20.00%) DHCP
7 4 (20.00%) TCP/IP
7 4 (20.00%) DNS
7 4 (20.00%) IIS
7 4 (20.00%) SharePoint
7 4 (20.00%) Financial Institution

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (20.00%) IIS
1 4 (20.00%) MS Exchange
1 4 (20.00%) SharePoint
1 4 (20.00%) Skype for Business
Applications
1 8 (40.00%) MS Office
2 7 (35.00%) MS Excel
2 7 (35.00%) MS PowerPoint
Business Applications
1 2 (10.00%) Oracle BPM
Cloud Services
1 4 (20.00%) Microsoft Azure
1 4 (20.00%) Office 365
2 1 (5.00%) SaaS
Communications & Networking
1 5 (25.00%) LAN
2 4 (20.00%) DHCP
2 4 (20.00%) DNS
2 4 (20.00%) TCP/IP
2 4 (20.00%) VoIP
3 1 (5.00%) Remote Desktop
3 1 (5.00%) WAN
Database & Business Intelligence
1 1 (5.00%) SQL Server
General
1 6 (30.00%) Finance
2 4 (20.00%) Financial Institution
3 2 (10.00%) Retail
Job Titles
1 13 (65.00%) Analyst
2 8 (40.00%) Service Analyst
2 8 (40.00%) Service Desk Analyst
3 7 (35.00%) Help Desk Analyst
3 7 (35.00%) Help Desk Support
3 7 (35.00%) Help Desk Support Analyst
4 6 (30.00%) Service Desk Support
4 6 (30.00%) Service Desk Support Analyst
5 5 (25.00%) 1st Line Support
5 5 (25.00%) 1st Line Support Analyst
5 5 (25.00%) First Line Help Desk Analyst
5 5 (25.00%) First Line Help Desk Support
5 5 (25.00%) Support Analyst
6 3 (15.00%) Windows Support Analyst
7 2 (10.00%) 1st Line Service Desk Analyst
7 2 (10.00%) Active Directory Analyst
7 2 (10.00%) IT Analyst
7 2 (10.00%) IT Business Analyst
7 2 (10.00%) Operations Support Analyst
7 2 (10.00%) Scrum Master
Libraries, Frameworks & Software Standards
1 5 (25.00%) .NET
2 1 (5.00%) .NET Framework
2 1 (5.00%) AngularJS
2 1 (5.00%) ASP.NET
2 1 (5.00%) ASP.NET Web Forms
2 1 (5.00%) CSS
2 1 (5.00%) Ember.js
2 1 (5.00%) Entity Framework
2 1 (5.00%) HTML
2 1 (5.00%) jQuery
2 1 (5.00%) Web Services
2 1 (5.00%) XML
Miscellaneous
1 4 (20.00%) Analytical Skills
1 4 (20.00%) Fintech
2 2 (10.00%) Management Information System
3 1 (5.00%) Data Centre
3 1 (5.00%) iPad
3 1 (5.00%) User Experience
Operating Systems
1 11 (55.00%) Windows
2 4 (20.00%) Windows 7
2 4 (20.00%) Windows Server 2008
2 4 (20.00%) Windows Server 2012
3 3 (15.00%) Windows Server
3 3 (15.00%) Windows Server 2003
4 1 (5.00%) Apple iOS
Processes & Methodologies
1 12 (60.00%) ITIL
2 3 (15.00%) Agile Software Development
2 3 (15.00%) Critical Success Factor
2 3 (15.00%) Project Management
2 3 (15.00%) Stakeholder Management
3 2 (10.00%) Business Process Mapping
3 2 (10.00%) Business Transformation
3 2 (10.00%) Change Management
3 2 (10.00%) Data Modelling
3 2 (10.00%) E-Commerce
3 2 (10.00%) Incident Management
3 2 (10.00%) ITIL V3
3 2 (10.00%) Kanban
3 2 (10.00%) Mentoring
3 2 (10.00%) Scrum
3 2 (10.00%) SDLC
3 2 (10.00%) Service Delivery
3 2 (10.00%) Systems Analysis
3 2 (10.00%) Use Case
4 1 (5.00%) PRINCE2
Programming Languages
1 5 (25.00%) C#
1 5 (25.00%) JavaScript
1 5 (25.00%) SQL
2 1 (5.00%) T-SQL
Qualifications
1 2 (10.00%) ISEB
1 2 (10.00%) ITIL Certification
1 2 (10.00%) Microsoft Certification
2 1 (5.00%) CCNP
2 1 (5.00%) CCNP Voice
2 1 (5.00%) Cisco Certification
2 1 (5.00%) SC Cleared
2 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 2 (10.00%) QA
1 2 (10.00%) SLA
System Software
1 8 (40.00%) Active Directory
2 4 (20.00%) Hyper-V
Systems Management
1 1 (5.00%) Cisco CUCM
1 1 (5.00%) Cisco UCCX
Vendors
1 8 (40.00%) Microsoft
2 2 (10.00%) hybris
2 2 (10.00%) JDA
2 2 (10.00%) Oracle
2 2 (10.00%) RedPrairie
3 1 (5.00%) Cisco
3 1 (5.00%) Juniper
3 1 (5.00%) ServiceNow
Croydon, Surrey
Experis Ltd
Salary: £32168.00 - £37797.00 per annum + allowance, pension, benefits
Posted: 5 days ago