The first table below looks at the demand for Service Management skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Croydon region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 43 36 37
Rank change year-on-year
-7 +1
Permanent jobs citing Service Management 8 4 13
As % of all permanent IT jobs located in Croydon 3.00% 1.21% 3.58%
As % of the Processes & Methodologies category 3.59% 1.64% 4.35%
Number of salaries quoted 8 2 9
Average salary £52,000 £49,000 £35,000
Average salary % change year-on-year
+6.12% +40.00%
90% offered a salary of more than £37,500 £49,000 £23,850
10% offered a salary of more than £59,000 £49,000 £40,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
223 244 299
As % of all permanent IT jobs located in Croydon 83.52% 73.72% 82.37%
Number of salaries quoted 180 228 276
Average salary £47,500 £48,000 £42,500
Average salary % change year-on-year
-1.04% +12.94%
90% offered a salary of more than £26,600 £30,000 £30,000
10% offered a salary of more than £59,000 £65,000 £62,500
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Management
London

Service Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Croydon region.

Service Management Salary Trend in Croydon

Service Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Management across the Croydon region over the 3 months to 16 April 2014.

Service Management Salary Histogram in Croydon

Service Management
Top 24 Related IT Skills in Croydon

For the 6 months to 16 April 2014, IT jobs across the Croydon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 6 (75.00%) ITIL
1 6 (75.00%) Stakeholder Management
2 4 (50.00%) Software Testing
2 4 (50.00%) ISTQB
2 4 (50.00%) PRINCE2
2 4 (50.00%) ISEB
2 4 (50.00%) Remedy
2 4 (50.00%) User Acceptance Testing
2 4 (50.00%) Test Management
3 2 (25.00%) Time Management
3 2 (25.00%) ITIL V3
3 2 (25.00%) Continuous Improvement
3 2 (25.00%) Service Desk Management
3 2 (25.00%) ServiceNow
3 2 (25.00%) Crystal Reports
3 2 (25.00%) Service Delivery
3 2 (25.00%) Workflow
3 2 (25.00%) Finance
3 2 (25.00%) Peregrine
3 2 (25.00%) SLA
3 2 (25.00%) Problem Management
3 2 (25.00%) Incident Management
3 2 (25.00%) Maximo
3 2 (25.00%) Supplier Management

Service Management
Top Related IT Skills in Croydon by Category

For the 6 months to 16 April 2014, IT jobs across the Croydon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Business Applications
1 2 (25.00%) Maximo
Database & Business Intelligence
1 2 (25.00%) Crystal Reports
General
1 2 (25.00%) Finance
Job Titles
1 4 (50.00%) Programme Manager
1 4 (50.00%) Test Manager
1 4 (50.00%) Programme Test Manager
2 2 (25.00%) Administrator
2 2 (25.00%) Service Manager
2 2 (25.00%) Service Desk Manager
2 2 (25.00%) Help Desk Administrator
Processes & Methodologies
1 6 (75.00%) ITIL
1 6 (75.00%) Stakeholder Management
2 4 (50.00%) Software Testing
2 4 (50.00%) PRINCE2
2 4 (50.00%) User Acceptance Testing
2 4 (50.00%) Test Management
3 2 (25.00%) Time Management
3 2 (25.00%) ITIL V3
3 2 (25.00%) Continuous Improvement
3 2 (25.00%) Service Desk Management
3 2 (25.00%) Service Delivery
3 2 (25.00%) Workflow
3 2 (25.00%) Incident Management
3 2 (25.00%) Problem Management
3 2 (25.00%) Supplier Management
Qualifications
1 4 (50.00%) ISEB
1 4 (50.00%) ISTQB
Quality Assurance & Compliance
1 2 (25.00%) SLA
Vendors
1 4 (50.00%) Remedy
2 2 (25.00%) ServiceNow
2 2 (25.00%) Peregrine
Croydon, Surrey
Experis IT
Salary: £55000 - £63000 per annum + pension
Posted: 6 days ago
Croydon
DP Connect
Salary: £300 per annum + location is Croydon/Bromley
Posted: 8 days ago
Croydon
Capita - ITIN
Salary: £40000.00 - £50000.00 per annum + bens
Posted: 8 days ago