The table below looks at the statistics for Service Management skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 24 32 31
Rank change year-on-year
+8 -1
Permanent jobs citing Service Management 14 6 11
As % of all permanent IT jobs located in Croydon 6.67% 3.26% 4.55%
As % of the Processes & Methodologies category 8.05% 4.00% 5.76%
Number of salaries quoted 12 5 9
Median salary £57,604 £52,500 £34,000
Median salary % change year-on-year
+9.72% +54.41%
90% offered a salary of more than £44,460 £23,213 £33,900
10% offered a salary of more than £68,128 £58,000 £40,800
UK excluding London median salary £45,000 £43,250 £42,500
% change year-on-year
+4.04% +1.76%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
174 150 191
As % of all permanent IT jobs located in Croydon 82.86% 81.52% 78.93%
Number of salaries quoted 155 140 174
Median salary £55,000 £47,500 £46,500
Median salary % change year-on-year
+15.78% +2.15%
90% offered a salary of more than £42,500 £26,350 £29,000
10% offered a salary of more than £80,000 £65,000 £80,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Croydon region.

Service Management Salary Trend in Croydon

Service Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Management across the Croydon region over the 3 months to 27 September 2016.

Service Management Salary Histogram in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 27 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Management.

1 17 (73.91%) ITIL
2 8 (34.78%) Windows
3 7 (30.43%) MS Excel
3 7 (30.43%) Finance
3 7 (30.43%) Stakeholder Management
3 7 (30.43%) MS PowerPoint
4 6 (26.09%) Service Delivery
4 6 (26.09%) SC Cleared
4 6 (26.09%) Security Cleared
5 5 (21.74%) Analytical Skills
5 5 (21.74%) MS Office
5 5 (21.74%) ITIL Certification
5 5 (21.74%) Active Directory
5 5 (21.74%) Microsoft
6 4 (17.39%) IIS
6 4 (17.39%) C#
6 4 (17.39%) JavaScript
6 4 (17.39%) SQL
6 4 (17.39%) .NET
6 4 (17.39%) SharePoint
6 4 (17.39%) LAN
6 4 (17.39%) VoIP
6 4 (17.39%) DHCP
6 4 (17.39%) TCP/IP
6 4 (17.39%) DNS
6 4 (17.39%) Financial Institution
6 4 (17.39%) Incident Management
6 4 (17.39%) Fintech
6 4 (17.39%) Windows Server 2008
6 4 (17.39%) Hyper-V

Service Management
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) IIS
1 4 (17.39%) SharePoint
2 1 (4.35%) MS Exchange
2 1 (4.35%) Skype for Business
Applications
1 7 (30.43%) MS Excel
1 7 (30.43%) MS PowerPoint
2 5 (21.74%) MS Office
Business Applications
1 2 (8.70%) Oracle BPM
Cloud Services
1 4 (17.39%) Microsoft Azure
1 4 (17.39%) Office 365
Communications & Networking
1 4 (17.39%) DHCP
1 4 (17.39%) DNS
1 4 (17.39%) LAN
1 4 (17.39%) TCP/IP
1 4 (17.39%) VoIP
2 1 (4.35%) Firewall
2 1 (4.35%) Network Security
2 1 (4.35%) Remote Desktop
General
1 7 (30.43%) Finance
2 4 (17.39%) Financial Institution
3 2 (8.70%) Retail
Job Titles
1 10 (43.48%) Analyst
2 5 (21.74%) Help Desk Analyst
2 5 (21.74%) Help Desk Support
2 5 (21.74%) Help Desk Support Analyst
2 5 (21.74%) Service Analyst
2 5 (21.74%) Service Desk Analyst
2 5 (21.74%) Support Analyst
3 4 (17.39%) Service Desk Support
3 4 (17.39%) Service Desk Support Analyst
3 4 (17.39%) Service Manager
4 3 (13.04%) 1st Line Support
4 3 (13.04%) 1st Line Support Analyst
4 3 (13.04%) First Line Help Desk Analyst
4 3 (13.04%) First Line Help Desk Support
4 3 (13.04%) Windows Support Analyst
5 2 (8.70%) Business IT Analyst
5 2 (8.70%) IT Business Analyst
5 2 (8.70%) Operations Analyst
5 2 (8.70%) Technical Manager
5 2 (8.70%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 4 (17.39%) .NET
Miscellaneous
1 5 (21.74%) Analytical Skills
2 4 (17.39%) Fintech
3 3 (13.04%) Management Information System
4 1 (4.35%) Data Centre
Operating Systems
1 8 (34.78%) Windows
2 4 (17.39%) Windows Server 2008
2 4 (17.39%) Windows Server 2012
3 3 (13.04%) Windows Server
3 3 (13.04%) Windows Server 2003
4 1 (4.35%) Windows 7
Processes & Methodologies
1 17 (73.91%) ITIL
2 7 (30.43%) Stakeholder Management
3 6 (26.09%) Service Delivery
4 4 (17.39%) Incident Management
5 3 (13.04%) Change Management
5 3 (13.04%) Critical Success Factor
5 3 (13.04%) Disaster Recovery
5 3 (13.04%) ITSM
5 3 (13.04%) Project Management
5 3 (13.04%) Supplier Management
6 2 (8.70%) Business Process Mapping
6 2 (8.70%) Business Transformation
6 2 (8.70%) Data Modelling
6 2 (8.70%) E-Commerce
6 2 (8.70%) ITIL V3
6 2 (8.70%) Kanban
6 2 (8.70%) Line Management
6 2 (8.70%) SDLC
6 2 (8.70%) Service Design
6 2 (8.70%) Use Case
Programming Languages
1 4 (17.39%) C#
1 4 (17.39%) JavaScript
1 4 (17.39%) SQL
Qualifications
1 6 (26.09%) SC Cleared
1 6 (26.09%) Security Cleared
2 5 (21.74%) ITIL Certification
3 2 (8.70%) ISEB
3 2 (8.70%) Microsoft Certification
4 1 (4.35%) CCNA
4 1 (4.35%) Cisco Certification
4 1 (4.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (8.70%) QA
1 2 (8.70%) SLA
System Software
1 5 (21.74%) Active Directory
2 4 (17.39%) Hyper-V
Vendors
1 5 (21.74%) Microsoft
2 2 (8.70%) hybris
2 2 (8.70%) JDA
2 2 (8.70%) Oracle
2 2 (8.70%) RedPrairie
2 2 (8.70%) ServiceNow
3 1 (4.35%) Citrix
Croydon, Surrey
Spargonet Consulting Plc
Salary: £55000 - £65000 per annum, Benefits Pension, Health, Life and 25 days
Posted: Yesterday
East Croydon
Networx
Salary: £44,400 + Benefits
Posted: 19 days ago