The table below looks at the statistics for Service Management skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 32 28 34
Rank change year-on-year
-4 +6
Permanent jobs citing Service Management 7 12 3
As % of all permanent IT jobs located in Croydon 4.09% 5.91% 1.19%
As % of the Processes & Methodologies category 5.00% 7.14% 1.63%
Number of salaries quoted 7 10 2
Average salary £40,000 £36,250 £34,500
Average salary % change year-on-year
+10.34% +5.07%
90% offered a salary of more than £27,413 £33,950 £32,100
10% offered a salary of more than £53,500 £59,000 £36,900
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
140 168 184
As % of all permanent IT jobs located in Croydon 81.87% 82.76% 73.02%
Number of salaries quoted 122 140 157
Average salary £45,500 £46,500 £45,000
Average salary % change year-on-year
-2.15% +3.33%
90% offered a salary of more than £27,900 £32,500 £33,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £44,500 £42,500 £40,699
% change year-on-year
+4.70% +4.42%

Service Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Croydon region.

Service Management Salary Trend in Croydon

Service Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Management across the Croydon region over the 3 months to 30 July 2015.

Service Management Salary Histogram in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 30 July 2015, IT jobs across the Croydon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 8 (80.00%) ITIL
2 5 (50.00%) Finance
3 4 (40.00%) PRINCE2
4 3 (30.00%) Windows
4 3 (30.00%) SQL
4 3 (30.00%) Project Management
4 3 (30.00%) Change Control
4 3 (30.00%) ServiceNow
5 2 (20.00%) Management Information System
5 2 (20.00%) Data Transformation
5 2 (20.00%) User Acceptance Testing
5 2 (20.00%) Service Delivery
5 2 (20.00%) Incident Management
5 2 (20.00%) Requirements Analysis
5 2 (20.00%) Data Mapping
5 2 (20.00%) PL/SQL
5 2 (20.00%) BPR
5 2 (20.00%) Stakeholder Management
5 2 (20.00%) CRM
6 1 (10.00%) SharePoint
6 1 (10.00%) ERP
6 1 (10.00%) Data Modelling
6 1 (10.00%) Active Directory
6 1 (10.00%) ITIL Certification
6 1 (10.00%) 3G
6 1 (10.00%) Blackberry
6 1 (10.00%) OO
6 1 (10.00%) C#
6 1 (10.00%) COBOL
6 1 (10.00%) Java

Service Management
Top Related IT Skills in Croydon by Category

For the 6 months to 30 July 2015, IT jobs across the Croydon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) SharePoint
Communications & Networking
1 1 (10.00%) 3G
General
1 5 (50.00%) Finance
Job Titles
1 3 (30.00%) Data Analyst
1 3 (30.00%) Project Manager
1 3 (30.00%) Analyst
2 2 (20.00%) IT Project Manager
3 1 (10.00%) Relationships Manager
3 1 (10.00%) Transition Manager
3 1 (10.00%) Incident Manager
3 1 (10.00%) IT Services Manager
3 1 (10.00%) Quality Analyst
3 1 (10.00%) Customer Services Manager
3 1 (10.00%) Data Quality Analyst
3 1 (10.00%) Systems Administrator
3 1 (10.00%) Account Manager
3 1 (10.00%) Administrator
3 1 (10.00%) Service Manager
Miscellaneous
1 2 (20.00%) Management Information System
2 1 (10.00%) Blackberry
Operating Systems
1 3 (30.00%) Windows
2 1 (10.00%) Windows 7
Processes & Methodologies
1 8 (80.00%) ITIL
2 4 (40.00%) PRINCE2
3 3 (30.00%) Project Management
3 3 (30.00%) Change Control
4 2 (20.00%) Data Transformation
4 2 (20.00%) Service Delivery
4 2 (20.00%) BPR
4 2 (20.00%) CRM
4 2 (20.00%) Stakeholder Management
4 2 (20.00%) Incident Management
4 2 (20.00%) Requirements Analysis
4 2 (20.00%) User Acceptance Testing
4 2 (20.00%) Data Mapping
5 1 (10.00%) Waterfall
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Project Governance
5 1 (10.00%) System Testing
5 1 (10.00%) Data Cleansing
5 1 (10.00%) Information Security
5 1 (10.00%) Agile Software Development
Programming Languages
1 3 (30.00%) SQL
2 2 (20.00%) PL/SQL
3 1 (10.00%) VB
3 1 (10.00%) VB6
3 1 (10.00%) C#
3 1 (10.00%) COBOL
3 1 (10.00%) Java
3 1 (10.00%) JavaScript
Qualifications
1 1 (10.00%) ITIL Certification
1 1 (10.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (10.00%) QA
1 1 (10.00%) Data Quality
System Software
1 1 (10.00%) Active Directory
Vendors
1 3 (30.00%) ServiceNow
Croydon
Capita - ITIN
Salary: £50000 - £60000 per annum + Benefits
Posted: 9 days ago
Croydon
Land Registry
Salary: £22,000 - 28,601 per year + Excellent benefits
Posted: 9 days ago
Croydon
Capita - ITIN
Salary: £45000 - £60000 per annum + Benefits
Posted: 21 days ago