The table below looks at the statistics for Service Management skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 31 35 23
Rank change year-on-year
+4 -12
Permanent jobs citing Service Management 11 3 12
As % of all permanent IT jobs located in Croydon 4.51% 1.33% 6.00%
As % of the Processes & Methodologies category 5.82% 1.74% 7.84%
Number of salaries quoted 9 3 12
Average salary £34,000 £27,500 £23,000
Average salary % change year-on-year
+23.63% +19.56%
90% offered a salary of more than £33,900 £21,500 £22,000
10% offered a salary of more than £40,800 £35,500 £26,250
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
189 172 153
As % of all permanent IT jobs located in Croydon 77.46% 76.11% 76.50%
Number of salaries quoted 171 138 137
Average salary £46,500 £47,500 £40,000
Average salary % change year-on-year
-2.10% +18.75%
90% offered a salary of more than £29,000 £30,000 £23,500
10% offered a salary of more than £65,000 £65,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Croydon

Service Management
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Croydon region.

Service Management Salary Trend in Croydon

Service Management
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Management across the Croydon region over the 3 months to 19 September 2014.

Service Management Salary Histogram in Croydon

Service Management
Top 30 Related IT Skills in Croydon

For the 6 months to 19 September 2014, IT jobs across the Croydon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 13 (59.09%) ITIL
2 11 (50.00%) Continuous Improvement
3 8 (36.36%) Stakeholder Management
3 8 (36.36%) SLA
4 7 (31.82%) CAD
5 6 (27.27%) Autodesk
5 6 (27.27%) ESRI
5 6 (27.27%) Degree
6 5 (22.73%) Service Delivery
6 5 (22.73%) Remedy
7 4 (18.18%) Supplier Management
7 4 (18.18%) Software Testing
7 4 (18.18%) ISEB
7 4 (18.18%) PRINCE2
7 4 (18.18%) Problem Management
7 4 (18.18%) Incident Management
7 4 (18.18%) ISTQB
7 4 (18.18%) User Acceptance Testing
7 4 (18.18%) Test Management
7 4 (18.18%) Time Management
7 4 (18.18%) Security Cleared
7 4 (18.18%) Service Desk Management
7 4 (18.18%) ITIL V3
7 4 (18.18%) Line Management
8 3 (13.64%) Analytical Skills
8 3 (13.64%) Matrix Management
8 3 (13.64%) SC Cleared
8 3 (13.64%) Marketing
8 3 (13.64%) UNIX
8 3 (13.64%) Microsoft

Service Management
Top Related IT Skills in Croydon by Category

For the 6 months to 19 September 2014, IT jobs across the Croydon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (9.09%) MS PowerPoint
Business Applications
1 1 (4.55%) Remedy ITSM
Communications & Networking
1 1 (4.55%) Network Security
General
1 3 (13.64%) Telecoms
1 3 (13.64%) Marketing
2 2 (9.09%) Retail
3 1 (4.55%) Finance
Job Titles
1 9 (40.91%) Service Manager
2 4 (18.18%) Service Desk Manager
2 4 (18.18%) Applications Manager
2 4 (18.18%) Programme Test Manager
2 4 (18.18%) Programme Manager
2 4 (18.18%) Test Manager
3 3 (13.64%) Technical Design Authority
4 2 (9.09%) Analyst
4 2 (9.09%) Help Desk Analyst
4 2 (9.09%) Engineering Manager
5 1 (4.55%) Services Delivery Manager
5 1 (4.55%) Administrator
5 1 (4.55%) IT Manager
5 1 (4.55%) Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (9.09%) CGI
Miscellaneous
1 3 (13.64%) Analytical Skills
2 1 (4.55%) CMDB
Operating Systems
1 3 (13.64%) UNIX
Processes & Methodologies
1 13 (59.09%) ITIL
2 11 (50.00%) Continuous Improvement
3 8 (36.36%) Stakeholder Management
4 7 (31.82%) CAD
5 5 (22.73%) Service Delivery
6 4 (18.18%) PRINCE2
6 4 (18.18%) Supplier Management
6 4 (18.18%) Software Testing
6 4 (18.18%) Incident Management
6 4 (18.18%) Problem Management
6 4 (18.18%) User Acceptance Testing
6 4 (18.18%) Test Management
6 4 (18.18%) Time Management
6 4 (18.18%) ITIL V3
6 4 (18.18%) Service Desk Management
6 4 (18.18%) Line Management
7 3 (13.64%) Matrix Management
8 1 (4.55%) Information Management
8 1 (4.55%) Disaster Recovery
8 1 (4.55%) ITSM
Qualifications
1 6 (27.27%) Degree
2 4 (18.18%) ISEB
2 4 (18.18%) ISTQB
2 4 (18.18%) Security Cleared
3 3 (13.64%) SC Cleared
4 1 (4.55%) ITIL Certification
Quality Assurance & Compliance
1 8 (36.36%) SLA
Vendors
1 6 (27.27%) Autodesk
1 6 (27.27%) ESRI
2 5 (22.73%) Remedy
3 3 (13.64%) Microsoft
4 1 (4.55%) ServiceNow
Croydon
DP Connect
Salary: £30 - £40 per annum
Posted: 10 days ago