The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 16 28 43
Rank change year-on-year
+12 +15
Permanent jobs requiring a Support Analyst 27 22 8
As % of all permanent IT jobs located in Croydon 13.57% 7.31% 1.80%
As % of the Job Titles category 14.29% 7.51% 1.92%
Number of salaries quoted 26 21 8
Average salary £24,000 £27,500 £38,750
Average salary % change year-on-year
-12.72% -29.03%
90% offered a salary of more than £21,250 £22,500 £24,000
10% offered a salary of more than £33,750 £32,500 £49,750
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
189 293 417
As % of all permanent IT jobs located in Croydon 94.97% 97.34% 93.92%
Number of salaries quoted 165 244 373
Average salary £40,500 £44,000 £43,500
Average salary % change year-on-year
-7.95% +1.14%
90% offered a salary of more than £24,000 £27,500 £23,500
10% offered a salary of more than £55,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Croydon region.

Support Analyst Salary Trend in Croydon

Support Analyst
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Support Analyst across the Croydon region over the 3 months to 27 January 2015.

Support Analyst Salary Histogram in Croydon

Support Analyst
Top 30 Related IT Skills in Croydon

For the 6 months to 27 January 2015, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 29 (61.70%) Windows
2 20 (42.55%) Windows 7
3 17 (36.17%) ITIL
4 16 (34.04%) SQL
4 16 (34.04%) Active Directory
5 15 (31.91%) MS Excel
6 14 (29.79%) IIS
7 13 (27.66%) MS Office
8 12 (25.53%) .NET
8 12 (25.53%) Windows Server 2008
9 11 (23.40%) Microsoft
10 10 (21.28%) SQL Server
10 10 (21.28%) ITIL Foundation Certificate
11 9 (19.15%) Windows Server 2012
12 8 (17.02%) HTML
12 8 (17.02%) JavaScript
12 8 (17.02%) CSS
12 8 (17.02%) MS Exchange
12 8 (17.02%) Analytical Skills
12 8 (17.02%) Degree
13 7 (14.89%) Electronics
13 7 (14.89%) Apple
14 6 (12.77%) Windows Server 2003
14 6 (12.77%) Firewall
14 6 (12.77%) Windows Vista
15 5 (10.64%) Lync
15 5 (10.64%) Back Office
15 5 (10.64%) WAN
16 4 (8.51%) Adobe
16 4 (8.51%) PBX

Support Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 27 January 2015, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (29.79%) IIS
2 8 (17.02%) MS Exchange
3 5 (10.64%) Lync
4 1 (2.13%) SAS
Applications
1 15 (31.91%) MS Excel
2 13 (27.66%) MS Office
Business Applications
1 4 (8.51%) Dynamics CRM
Cloud Services
1 4 (8.51%) SaaS
1 4 (8.51%) Office 365
Communications & Networking
1 6 (12.77%) Firewall
2 5 (10.64%) WAN
3 4 (8.51%) Internet
3 4 (8.51%) MPLS
3 4 (8.51%) PBX
4 2 (4.26%) VoIP
5 1 (2.13%) LAN
Database & Business Intelligence
1 10 (21.28%) SQL Server
2 1 (2.13%) Oracle Database
General
1 7 (14.89%) Electronics
2 5 (10.64%) Back Office
3 4 (8.51%) Marketing
4 3 (6.38%) Law
Libraries, Frameworks & Software Standards
1 12 (25.53%) .NET
2 8 (17.02%) HTML
2 8 (17.02%) CSS
3 2 (4.26%) WinForms
3 2 (4.26%) .NET Framework
3 2 (4.26%) WCF
3 2 (4.26%) COM
4 1 (2.13%) ASP.NET
Miscellaneous
1 8 (17.02%) Analytical Skills
2 3 (6.38%) 3D Printing
2 3 (6.38%) Blackberry
3 2 (4.26%) Management Information System
3 2 (4.26%) Computer Science
4 1 (2.13%) Smartcard
4 1 (2.13%) Device Driver
Operating Systems
1 29 (61.70%) Windows
2 20 (42.55%) Windows 7
3 12 (25.53%) Windows Server 2008
4 9 (19.15%) Windows Server 2012
5 6 (12.77%) Windows Server 2003
5 6 (12.77%) Windows Vista
6 4 (8.51%) CentOS
6 4 (8.51%) Linux
7 3 (6.38%) Mac OS X
7 3 (6.38%) Windows 8
8 1 (2.13%) UNIX
8 1 (2.13%) Solaris
Processes & Methodologies
1 17 (36.17%) ITIL
2 4 (8.51%) CRM
2 4 (8.51%) E-Commerce
2 4 (8.51%) Email Marketing
2 4 (8.51%) Data Protection
3 3 (6.38%) Service Delivery
3 3 (6.38%) Business Continuity
4 2 (4.26%) Document Management
5 1 (2.13%) Data Analysis
5 1 (2.13%) Incident Management
5 1 (2.13%) Business Intelligence
5 1 (2.13%) Project Management
5 1 (2.13%) Stakeholder Engagement
5 1 (2.13%) Time Management
Programming Languages
1 16 (34.04%) SQL
2 8 (17.02%) JavaScript
3 4 (8.51%) VB.NET
3 4 (8.51%) R
4 3 (6.38%) C#
5 2 (4.26%) T-SQL
Qualifications
1 10 (21.28%) ITIL Foundation Certificate
2 8 (17.02%) Degree
3 4 (8.51%) MCP
4 2 (4.26%) Microsoft Certification
5 1 (2.13%) MCSE
5 1 (2.13%) CCNA
5 1 (2.13%) Cisco Certification
Quality Assurance & Compliance
1 2 (4.26%) SLA
System Software
1 16 (34.04%) Active Directory
2 4 (8.51%) VMware Infrastructure
2 4 (8.51%) vSphere
2 4 (8.51%) VMware ESXi
Systems Management
1 4 (8.51%) ZABBIX
Vendors
1 11 (23.40%) Microsoft
2 7 (14.89%) Apple
3 4 (8.51%) VMware
3 4 (8.51%) Dell
3 4 (8.51%) Avaya
3 4 (8.51%) Adobe
3 4 (8.51%) Cisco
3 4 (8.51%) Meraki
4 3 (6.38%) Google
5 2 (4.26%) Oracle
6 1 (2.13%) Sun
Croydon, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: 6 days ago