The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Croydon region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 24 32 40
Rank change year-on-year
+8 +8
Permanent jobs requiring a Support Analyst 14 6 14
As % of all permanent IT jobs located in Croydon 7.04% 2.33% 4.75%
As % of the Job Titles category 7.33% 2.55% 4.95%
Number of salaries quoted 9 6 12
Average salary £25,000 £31,500 £38,500
Average salary % change year-on-year
-20.63% -18.18%
90% offered a salary of more than £20,000 £26,750 £25,500
10% offered a salary of more than £30,600 £46,250 £52,500
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
191 235 283
As % of all permanent IT jobs located in Croydon 95.98% 91.44% 95.93%
Number of salaries quoted 161 197 254
Average salary £47,500 £45,000 £40,000
Average salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £27,500 £25,000 £24,500
10% offered a salary of more than £55,000 £65,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
London

Support Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Croydon region.

Support Analyst Salary Trend in Croydon

Support Analyst
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Support Analyst across the Croydon region over the 3 months to 29 July 2014.

Support Analyst Salary Histogram in Croydon

Support Analyst
Top 30 Related IT Skills in Croydon

For the 6 months to 29 July 2014, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (56.25%) SQL
2 13 (40.63%) SQL Server
2 13 (40.63%) PL/SQL
3 12 (37.50%) ITIL
4 11 (34.38%) Oracle
4 11 (34.38%) Oracle APEX
4 11 (34.38%) Oracle Database
5 9 (28.13%) CSS
5 9 (28.13%) JavaScript
5 9 (28.13%) EDI
5 9 (28.13%) SLA
6 7 (21.88%) HTML
6 7 (21.88%) IIS
6 7 (21.88%) Windows
6 7 (21.88%) Oracle Forms
6 7 (21.88%) Root Cause Analysis
6 7 (21.88%) Problem Management
7 6 (18.75%) Oracle Database 11g
7 6 (18.75%) SQL Server 2008
7 6 (18.75%) SQL Server 2005
7 6 (18.75%) MS Office
7 6 (18.75%) Oracle9i Database
7 6 (18.75%) Oracle Database 10g
7 6 (18.75%) Finance
8 5 (15.63%) Service Delivery
8 5 (15.63%) Active Directory
8 5 (15.63%) ITIL Certification
8 5 (15.63%) Incident Management
8 5 (15.63%) Windows Server 2008
9 4 (12.50%) Change Control

Support Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 29 July 2014, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (21.88%) IIS
2 1 (3.13%) MS Exchange
Applications
1 6 (18.75%) MS Office
2 4 (12.50%) MS Excel
3 1 (3.13%) MS PowerPoint
Business Applications
1 4 (12.50%) Oracle Applications
Communications & Networking
1 4 (12.50%) VoIP
2 2 (6.25%) Wireless
3 1 (3.13%) LAN
3 1 (3.13%) WAN
3 1 (3.13%) TCP/IP
3 1 (3.13%) VPN
3 1 (3.13%) Firewall
Database & Business Intelligence
1 13 (40.63%) SQL Server
2 11 (34.38%) Oracle Database
3 6 (18.75%) Oracle9i Database
3 6 (18.75%) Oracle Database 10g
3 6 (18.75%) SQL Server 2005
3 6 (18.75%) Oracle Database 11g
3 6 (18.75%) SQL Server 2008
4 2 (6.25%) Oracle Reports
Development Applications
1 11 (34.38%) Oracle APEX
2 7 (21.88%) Oracle Forms
General
1 6 (18.75%) Finance
2 4 (12.50%) Legal
3 3 (9.38%) Electronics
Libraries, Frameworks & Software Standards
1 9 (28.13%) CSS
1 9 (28.13%) EDI
2 7 (21.88%) HTML
3 2 (6.25%) XML
4 1 (3.13%) .NET
Miscellaneous
1 1 (3.13%) Wiki
1 1 (3.13%) Digital Media
Operating Systems
1 7 (21.88%) Windows
2 5 (15.63%) Windows Server 2008
3 3 (9.38%) Windows 7
3 3 (9.38%) Windows XP
4 2 (6.25%) UNIX
5 1 (3.13%) Windows Server 2003
Processes & Methodologies
1 12 (37.50%) ITIL
2 7 (21.88%) Problem Management
2 7 (21.88%) Root Cause Analysis
3 5 (15.63%) Incident Management
3 5 (15.63%) Service Delivery
4 4 (12.50%) Change Control
5 2 (6.25%) Data Analysis
5 2 (6.25%) UML
5 2 (6.25%) Migration
6 1 (3.13%) Business Continuity
6 1 (3.13%) Vulnerability Assessment
6 1 (3.13%) Penetration Testing
6 1 (3.13%) Disaster Recovery
6 1 (3.13%) Risk Management
6 1 (3.13%) Practice Management
6 1 (3.13%) Project Management
Programming Languages
1 18 (56.25%) SQL
2 13 (40.63%) PL/SQL
3 9 (28.13%) JavaScript
4 2 (6.25%) Java
4 2 (6.25%) VB
4 2 (6.25%) VB6
Qualifications
1 5 (15.63%) ITIL Certification
2 4 (12.50%) Degree
Quality Assurance & Compliance
1 9 (28.13%) SLA
2 1 (3.13%) QA
2 1 (3.13%) PCI DSS
System Software
1 5 (15.63%) Active Directory
Vendors
1 11 (34.38%) Oracle
2 1 (3.13%) Microsoft
Croydon, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £28,000 to £32,000 per annum Pension, Holiday, Training
Posted: 16 hours ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: Competitive salary + Bonus and benefits
Posted: 3 days ago