The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 22 19 27
Rank change year-on-year
-3 +8
Permanent jobs requiring a Support Analyst 22 17 8
As % of all permanent IT jobs located in Croydon 9.24% 7.62% 4.00%
As % of the Job Titles category 9.32% 7.76% 4.21%
Number of salaries quoted 11 14 8
Average salary £25,000 £27,000 £31,500
Average salary % change year-on-year
-7.40% -14.28%
90% offered a salary of more than £24,000 £22,500 £27,150
10% offered a salary of more than £32,500 £37,500 £42,700
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
236 219 190
As % of all permanent IT jobs located in Croydon 99.16% 98.21% 95.00%
Number of salaries quoted 200 184 173
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £24,000 £23,500 £24,000
10% offered a salary of more than £60,000 £75,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Croydon region.

Support Analyst Salary Trend in Croydon

Support Analyst
Top 30 Related IT Skills in Croydon

For the 6 months to 18 September 2014, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 11 (32.35%) SQL
2 10 (29.41%) JavaScript
2 10 (29.41%) CSS
2 10 (29.41%) Windows
3 9 (26.47%) MS Office
3 9 (26.47%) Electronics
4 8 (23.53%) ITIL
4 8 (23.53%) SQL Server
4 8 (23.53%) IIS
4 8 (23.53%) HTML
4 8 (23.53%) Active Directory
4 8 (23.53%) MS Excel
4 8 (23.53%) Analytical Skills
5 7 (20.59%) Windows 7
6 5 (14.71%) ITIL Foundation Certificate
7 4 (11.76%) .NET
7 4 (11.76%) Degree
7 4 (11.76%) Windows Server 2008
8 3 (8.82%) Mentoring
8 3 (8.82%) Root Cause Analysis
8 3 (8.82%) Problem Management
8 3 (8.82%) PL/SQL
8 3 (8.82%) VoIP
8 3 (8.82%) SLA
8 3 (8.82%) Service Delivery
8 3 (8.82%) Legal
9 2 (5.88%) Migration
9 2 (5.88%) Wireless
9 2 (5.88%) Agile Software Development
9 2 (5.88%) Windows XP

Support Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 18 September 2014, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (23.53%) IIS
2 1 (2.94%) MS Exchange
Applications
1 9 (26.47%) MS Office
2 8 (23.53%) MS Excel
3 1 (2.94%) MS PowerPoint
Communications & Networking
1 3 (8.82%) VoIP
2 2 (5.88%) Wireless
3 1 (2.94%) LAN
3 1 (2.94%) WAN
3 1 (2.94%) TCP/IP
3 1 (2.94%) VPN
3 1 (2.94%) Firewall
Database & Business Intelligence
1 8 (23.53%) SQL Server
2 1 (2.94%) Oracle Database
Development Applications
1 1 (2.94%) Oracle APEX
1 1 (2.94%) Oracle Forms
General
1 9 (26.47%) Electronics
2 3 (8.82%) Legal
Libraries, Frameworks & Software Standards
1 10 (29.41%) CSS
2 8 (23.53%) HTML
3 4 (11.76%) .NET
4 2 (5.88%) XML
5 1 (2.94%) EDI
Miscellaneous
1 8 (23.53%) Analytical Skills
2 1 (2.94%) Digital Media
2 1 (2.94%) Wiki
Operating Systems
1 10 (29.41%) Windows
2 7 (20.59%) Windows 7
3 4 (11.76%) Windows Server 2008
4 2 (5.88%) Windows XP
5 1 (2.94%) Windows Server 2003
Processes & Methodologies
1 8 (23.53%) ITIL
2 3 (8.82%) Mentoring
2 3 (8.82%) Root Cause Analysis
2 3 (8.82%) Problem Management
2 3 (8.82%) Service Delivery
3 2 (5.88%) Migration
3 2 (5.88%) Agile Software Development
3 2 (5.88%) UML
3 2 (5.88%) Change Control
4 1 (2.94%) Project Management
4 1 (2.94%) Vulnerability Assessment
4 1 (2.94%) Penetration Testing
4 1 (2.94%) Incident Management
4 1 (2.94%) Risk Management
4 1 (2.94%) Business Continuity
4 1 (2.94%) Practice Management
4 1 (2.94%) Disaster Recovery
Programming Languages
1 11 (32.35%) SQL
2 10 (29.41%) JavaScript
3 3 (8.82%) PL/SQL
4 2 (5.88%) Java
4 2 (5.88%) VB.NET
Qualifications
1 5 (14.71%) ITIL Foundation Certificate
2 4 (11.76%) Degree
3 1 (2.94%) ITIL Certification
Quality Assurance & Compliance
1 3 (8.82%) SLA
2 1 (2.94%) PCI DSS
2 1 (2.94%) QA
System Software
1 8 (23.53%) Active Directory
Vendors
1 1 (2.94%) Oracle
1 1 (2.94%) Microsoft
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: 6 days ago
Croydon, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £45,000 to £52,000 per annum Pension, 25 Days Holiday + more
Posted: 6 days ago