The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 26 22 33
Rank change year-on-year
-4 +11
Permanent jobs requiring a Support Analyst 19 13 8
As % of all permanent IT jobs located in Croydon 8.23% 5.88% 3.54%
As % of the Job Titles category 8.37% 6.19% 3.65%
Number of salaries quoted 9 11 8
Average salary £25,000 £30,000 £38,500
Average salary % change year-on-year
-16.66% -22.07%
90% offered a salary of more than £23,200 £22,500 £29,550
10% offered a salary of more than £30,100 £37,500 £52,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
227 210 219
As % of all permanent IT jobs located in Croydon 98.27% 95.02% 96.90%
Number of salaries quoted 190 179 196
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £24,000 £23,500 £24,500
10% offered a salary of more than £59,000 £65,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Croydon region.

Support Analyst Salary Trend in Croydon

Support Analyst
Top 30 Related IT Skills in Croydon

For the 6 months to 29 August 2014, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (39.47%) SQL
2 12 (31.58%) ITIL
3 11 (28.95%) Windows
4 10 (26.32%) SQL Server
4 10 (26.32%) MS Office
4 10 (26.32%) CSS
4 10 (26.32%) JavaScript
5 9 (23.68%) Active Directory
6 8 (21.05%) Electronics
6 8 (21.05%) MS Excel
6 8 (21.05%) PL/SQL
6 8 (21.05%) HTML
6 8 (21.05%) IIS
7 7 (18.42%) Windows 7
8 6 (15.79%) Root Cause Analysis
8 6 (15.79%) Oracle Database
8 6 (15.79%) Oracle APEX
8 6 (15.79%) Problem Management
8 6 (15.79%) Oracle
8 6 (15.79%) EDI
8 6 (15.79%) SLA
9 5 (13.16%) Windows Server 2008
10 4 (10.53%) Degree
10 4 (10.53%) Incident Management
10 4 (10.53%) ITIL Foundation Certificate
10 4 (10.53%) Legal
10 4 (10.53%) Oracle Forms
10 4 (10.53%) ITIL Certification
10 4 (10.53%) VoIP
11 3 (7.89%) .NET

Support Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 29 August 2014, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (21.05%) IIS
2 1 (2.63%) MS Exchange
Applications
1 10 (26.32%) MS Office
2 8 (21.05%) MS Excel
3 1 (2.63%) MS PowerPoint
Business Applications
1 2 (5.26%) Oracle Applications
Communications & Networking
1 4 (10.53%) VoIP
2 2 (5.26%) Wireless
3 1 (2.63%) LAN
3 1 (2.63%) WAN
3 1 (2.63%) TCP/IP
3 1 (2.63%) VPN
3 1 (2.63%) Firewall
Database & Business Intelligence
1 10 (26.32%) SQL Server
2 6 (15.79%) Oracle Database
3 2 (5.26%) Oracle9i Database
3 2 (5.26%) Oracle Database 10g
3 2 (5.26%) SQL Server 2005
3 2 (5.26%) Oracle Database 11g
3 2 (5.26%) SQL Server 2008
Development Applications
1 6 (15.79%) Oracle APEX
2 4 (10.53%) Oracle Forms
General
1 8 (21.05%) Electronics
2 4 (10.53%) Legal
3 2 (5.26%) Finance
Libraries, Frameworks & Software Standards
1 10 (26.32%) CSS
2 8 (21.05%) HTML
3 6 (15.79%) EDI
4 3 (7.89%) .NET
5 2 (5.26%) XML
Miscellaneous
1 1 (2.63%) Wiki
1 1 (2.63%) Digital Media
Operating Systems
1 11 (28.95%) Windows
2 7 (18.42%) Windows 7
3 5 (13.16%) Windows Server 2008
4 3 (7.89%) Windows XP
5 1 (2.63%) Windows Server 2003
Processes & Methodologies
1 12 (31.58%) ITIL
2 6 (15.79%) Problem Management
2 6 (15.79%) Root Cause Analysis
3 4 (10.53%) Incident Management
4 3 (7.89%) Service Delivery
5 2 (5.26%) Migration
5 2 (5.26%) Change Control
5 2 (5.26%) UML
6 1 (2.63%) Project Management
6 1 (2.63%) Business Continuity
6 1 (2.63%) Vulnerability Assessment
6 1 (2.63%) Penetration Testing
6 1 (2.63%) Disaster Recovery
6 1 (2.63%) Risk Management
6 1 (2.63%) Practice Management
Programming Languages
1 15 (39.47%) SQL
2 10 (26.32%) JavaScript
3 8 (21.05%) PL/SQL
4 2 (5.26%) Java
5 1 (2.63%) VB.NET
Qualifications
1 4 (10.53%) ITIL Certification
1 4 (10.53%) Degree
1 4 (10.53%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (15.79%) SLA
2 1 (2.63%) QA
2 1 (2.63%) PCI DSS
System Software
1 9 (23.68%) Active Directory
Vendors
1 6 (15.79%) Oracle
2 1 (2.63%) Microsoft
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: Competitive salary + Bonus and benefits
Posted: 9 hours ago
Croydon, Surrey
@ITS
Salary: From £30,000 to £35,000 per annum +Benefits
Posted: 3 days ago