The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 32 28 30
Rank change year-on-year
-4 +2
Permanent jobs requiring a Support Analyst 5 19 11
As % of all permanent IT jobs located in Croydon 2.63% 7.28% 3.81%
As % of the Job Titles category 2.66% 7.69% 4.10%
Number of salaries quoted 4 15 11
Average salary £22,000 £27,500 £40,000
Average salary % change year-on-year
-20.00% -31.25%
90% offered a salary of more than £16,225 £20,400 £22,500
10% offered a salary of more than £25,500 £40,500 £55,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
188 247 268
As % of all permanent IT jobs located in Croydon 98.95% 94.64% 92.73%
Number of salaries quoted 168 213 236
Average salary £36,500 £47,500 £45,000
Average salary % change year-on-year
-23.15% +5.55%
90% offered a salary of more than £23,000 £25,000 £22,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Croydon region.

Support Analyst Salary Trend in Croydon

Support Analyst
Top 30 Related IT Skills in Croydon

For the 6 months to 29 May 2015, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 14 (66.67%) Windows
2 10 (47.62%) Windows 7
3 9 (42.86%) Windows Server 2008
4 7 (33.33%) Windows Server 2012
4 7 (33.33%) Analytical Skills
4 7 (33.33%) ITIL
4 7 (33.33%) Microsoft
4 7 (33.33%) Active Directory
5 6 (28.57%) Windows Server 2003
5 6 (28.57%) MS Excel
6 5 (23.81%) MS Exchange
6 5 (23.81%) Apple
6 5 (23.81%) Office 365
6 5 (23.81%) Windows Vista
7 4 (19.05%) Degree
7 4 (19.05%) ITIL Foundation Certificate
7 4 (19.05%) VMware Infrastructure
7 4 (19.05%) VMware
7 4 (19.05%) WAN
7 4 (19.05%) MCP
7 4 (19.05%) SQL Server
7 4 (19.05%) IIS
7 4 (19.05%) MS Office
8 3 (14.29%) SQL
8 3 (14.29%) CRM
8 3 (14.29%) E-Commerce
8 3 (14.29%) Linux
8 3 (14.29%) Adobe
8 3 (14.29%) SLA
8 3 (14.29%) Cisco

Support Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 29 May 2015, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (23.81%) MS Exchange
2 4 (19.05%) IIS
3 3 (14.29%) Lync
4 1 (4.76%) SAS
4 1 (4.76%) Exchange Server 2013
4 1 (4.76%) Exchange Server 2010
Applications
1 6 (28.57%) MS Excel
2 4 (19.05%) MS Office
Business Applications
1 3 (14.29%) Dynamics CRM
Cloud Services
1 5 (23.81%) Office 365
2 3 (14.29%) SaaS
Communications & Networking
1 4 (19.05%) WAN
2 3 (14.29%) PBX
2 3 (14.29%) Firewall
2 3 (14.29%) Internet
2 3 (14.29%) MPLS
3 2 (9.52%) VPN
4 1 (4.76%) LAN
4 1 (4.76%) SSH
Database & Business Intelligence
1 4 (19.05%) SQL Server
General
1 3 (14.29%) Back Office
1 3 (14.29%) Marketing
2 1 (4.76%) Electronics
2 1 (4.76%) Finance
2 1 (4.76%) Law
Libraries, Frameworks & Software Standards
1 2 (9.52%) .NET
2 1 (4.76%) ASP.NET
Miscellaneous
1 7 (33.33%) Analytical Skills
2 3 (14.29%) 3D Printing
3 2 (9.52%) Blackberry
4 1 (4.76%) Device Driver
Operating Systems
1 14 (66.67%) Windows
2 10 (47.62%) Windows 7
3 9 (42.86%) Windows Server 2008
4 7 (33.33%) Windows Server 2012
5 6 (28.57%) Windows Server 2003
6 5 (23.81%) Windows Vista
7 3 (14.29%) Linux
7 3 (14.29%) Windows 8
7 3 (14.29%) CentOS
8 2 (9.52%) Mac OS X
9 1 (4.76%) UNIX
9 1 (4.76%) Solaris
Processes & Methodologies
1 7 (33.33%) ITIL
2 3 (14.29%) CRM
2 3 (14.29%) E-Commerce
2 3 (14.29%) Data Protection
2 3 (14.29%) Email Marketing
3 2 (9.52%) Document Management
4 1 (4.76%) Business Intelligence
4 1 (4.76%) Change Management
4 1 (4.76%) Project Management
4 1 (4.76%) Incident Management
4 1 (4.76%) Time Management
4 1 (4.76%) Stakeholder Engagement
Programming Languages
1 3 (14.29%) SQL
1 3 (14.29%) R
2 1 (4.76%) C
2 1 (4.76%) C#
2 1 (4.76%) JavaScript
2 1 (4.76%) Shell Script
2 1 (4.76%) Korn
2 1 (4.76%) sed
Qualifications
1 4 (19.05%) Degree
1 4 (19.05%) ITIL Foundation Certificate
1 4 (19.05%) MCP
2 2 (9.52%) Microsoft Certification
3 1 (4.76%) MCSE
3 1 (4.76%) CCNA
3 1 (4.76%) Cisco Certification
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 7 (33.33%) Active Directory
2 4 (19.05%) VMware Infrastructure
3 3 (14.29%) VMware ESXi
3 3 (14.29%) vSphere
4 1 (4.76%) Terminal Server
Systems Management
1 3 (14.29%) ZABBIX
Vendors
1 7 (33.33%) Microsoft
2 5 (23.81%) Apple
3 4 (19.05%) VMware
4 3 (14.29%) Adobe
4 3 (14.29%) Cisco
4 3 (14.29%) Dell
4 3 (14.29%) Avaya
4 3 (14.29%) Meraki
5 2 (9.52%) Google
6 1 (4.76%) Oracle
6 1 (4.76%) Citrix
Croydon, Surrey
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum + Travel Season Ticket Loan+Bupa Health
Posted: 2 days ago