The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 13 22 45
Rank change year-on-year
+9 +23
Permanent jobs requiring a Support Analyst 28 22 10
As % of all permanent IT jobs located in Croydon 13.46% 7.46% 2.54%
As % of the Job Titles category 13.93% 7.64% 2.72%
Number of salaries quoted 27 21 10
Average salary £24,000 £31,500 £24,000
Average salary % change year-on-year
-23.80% +31.25%
90% offered a salary of more than £21,400 £22,500 £23,200
10% offered a salary of more than £38,500 £42,500 £48,250
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
201 288 368
As % of all permanent IT jobs located in Croydon 96.63% 97.63% 93.40%
Number of salaries quoted 168 241 338
Average salary £41,000 £42,500 £42,500
Average salary % change year-on-year
-3.52% -
90% offered a salary of more than £24,000 £23,500 £23,500
10% offered a salary of more than £55,000 £65,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Croydon region.

Support Analyst Salary Trend in Croydon

Support Analyst
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Support Analyst across the Croydon region over the 3 months to 18 December 2014.

Support Analyst Salary Histogram in Croydon

Support Analyst
Top 30 Related IT Skills in Croydon

For the 6 months to 18 December 2014, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 26 (52.00%) Windows
2 18 (36.00%) SQL
3 17 (34.00%) Windows 7
4 15 (30.00%) IIS
5 14 (28.00%) ITIL
5 14 (28.00%) MS Excel
5 14 (28.00%) Active Directory
6 13 (26.00%) .NET
7 12 (24.00%) MS Office
7 12 (24.00%) CSS
7 12 (24.00%) JavaScript
8 11 (22.00%) SQL Server
9 10 (20.00%) HTML
9 10 (20.00%) Microsoft
9 10 (20.00%) Windows Server 2008
9 10 (20.00%) Electronics
10 8 (16.00%) Windows Server 2012
10 8 (16.00%) ITIL Foundation Certificate
10 8 (16.00%) Analytical Skills
11 7 (14.00%) Degree
11 7 (14.00%) MS Exchange
12 6 (12.00%) Apple
13 5 (10.00%) Windows Server 2003
13 5 (10.00%) Service Delivery
13 5 (10.00%) Firewall
13 5 (10.00%) WAN
13 5 (10.00%) Windows Vista
14 4 (8.00%) Back Office
14 4 (8.00%) Lync
14 4 (8.00%) VB.NET

Support Analyst
Top Related IT Skills in Croydon by Category

For the 6 months to 18 December 2014, IT jobs across the Croydon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (30.00%) IIS
2 7 (14.00%) MS Exchange
3 4 (8.00%) Lync
4 1 (2.00%) SAS
Applications
1 14 (28.00%) MS Excel
2 12 (24.00%) MS Office
3 1 (2.00%) MS PowerPoint
Business Applications
1 3 (6.00%) Dynamics CRM
Cloud Services
1 3 (6.00%) SaaS
1 3 (6.00%) Office 365
Communications & Networking
1 5 (10.00%) WAN
1 5 (10.00%) Firewall
2 3 (6.00%) Internet
2 3 (6.00%) MPLS
2 3 (6.00%) PBX
3 2 (4.00%) VoIP
3 2 (4.00%) LAN
4 1 (2.00%) TCP/IP
4 1 (2.00%) VPN
4 1 (2.00%) Wireless
Database & Business Intelligence
1 11 (22.00%) SQL Server
2 1 (2.00%) Oracle Database
General
1 10 (20.00%) Electronics
2 4 (8.00%) Back Office
3 3 (6.00%) Law
3 3 (6.00%) Marketing
Libraries, Frameworks & Software Standards
1 13 (26.00%) .NET
2 12 (24.00%) CSS
3 10 (20.00%) HTML
4 2 (4.00%) COM
4 2 (4.00%) XML
4 2 (4.00%) WinForms
4 2 (4.00%) .NET Framework
4 2 (4.00%) WCF
5 1 (2.00%) ASP.NET
Miscellaneous
1 8 (16.00%) Analytical Skills
2 3 (6.00%) Blackberry
3 2 (4.00%) Management Information System
3 2 (4.00%) Computer Science
3 2 (4.00%) 3D Printing
4 1 (2.00%) Device Driver
4 1 (2.00%) Smartcard
Operating Systems
1 26 (52.00%) Windows
2 17 (34.00%) Windows 7
3 10 (20.00%) Windows Server 2008
4 8 (16.00%) Windows Server 2012
5 5 (10.00%) Windows Server 2003
5 5 (10.00%) Windows Vista
6 3 (6.00%) CentOS
6 3 (6.00%) Linux
6 3 (6.00%) Mac OS X
7 2 (4.00%) Windows 8
8 1 (2.00%) UNIX
8 1 (2.00%) Solaris
Processes & Methodologies
1 14 (28.00%) ITIL
2 5 (10.00%) Service Delivery
3 3 (6.00%) CRM
3 3 (6.00%) E-Commerce
3 3 (6.00%) Business Continuity
3 3 (6.00%) Email Marketing
3 3 (6.00%) Data Protection
4 2 (4.00%) Change Control
4 2 (4.00%) Root Cause Analysis
4 2 (4.00%) Mentoring
4 2 (4.00%) Agile Software Development
4 2 (4.00%) Document Management
4 2 (4.00%) Migration
4 2 (4.00%) UML
4 2 (4.00%) Problem Management
5 1 (2.00%) Business Intelligence
5 1 (2.00%) Project Management
5 1 (2.00%) Data Analysis
5 1 (2.00%) Incident Management
5 1 (2.00%) Stakeholder Engagement
Programming Languages
1 18 (36.00%) SQL
2 12 (24.00%) JavaScript
3 4 (8.00%) VB.NET
4 3 (6.00%) R
4 3 (6.00%) C#
5 2 (4.00%) Java
5 2 (4.00%) PL/SQL
5 2 (4.00%) T-SQL
Qualifications
1 8 (16.00%) ITIL Foundation Certificate
2 7 (14.00%) Degree
3 3 (6.00%) MCP
4 2 (4.00%) Microsoft Certification
5 1 (2.00%) MCSE
5 1 (2.00%) CCNA
5 1 (2.00%) Cisco Certification
Quality Assurance & Compliance
1 4 (8.00%) SLA
System Software
1 14 (28.00%) Active Directory
2 3 (6.00%) VMware Infrastructure
2 3 (6.00%) vSphere
2 3 (6.00%) VMware ESXi
Systems Management
1 3 (6.00%) ZABBIX
Vendors
1 10 (20.00%) Microsoft
2 6 (12.00%) Apple
3 3 (6.00%) VMware
3 3 (6.00%) Google
3 3 (6.00%) Meraki
3 3 (6.00%) Adobe
3 3 (6.00%) Cisco
3 3 (6.00%) Dell
3 3 (6.00%) Avaya
4 2 (4.00%) Oracle
5 1 (2.00%) Sun
Croydon, Surrey
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Croydon, Surrey
MOTT MACDONALD
Salary: Competitive
Posted: 17 days ago