The first table below looks at the demand for Service Management skills in IT jobs advertised for the Derby region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Derby region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 42 37 29
Rank change year-on-year
-5 -8
Permanent jobs citing Service Management 13 5 16
As % of all permanent IT jobs located in Derby 4.05% 2.05% 5.78%
As % of the Processes & Methodologies category 4.92% 2.51% 8.12%
Number of salaries quoted 7 3 9
Average salary £47,500 £62,500 £72,500
Average salary % change year-on-year
-24.00% -13.79%
90% offered a salary of more than £21,000 £34,500 £70,000
10% offered a salary of more than £82,500 £72,500 £85,000
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Derby
Permanent IT job ads with a match in the
Processes & Methodologies category
264 199 197
As % of all permanent IT jobs located in Derby 82.24% 81.56% 71.12%
Number of salaries quoted 224 182 168
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £28,500 £27,000 £25,000
10% offered a salary of more than £50,000 £80,000 £65,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
Derbyshire

Service Management
Jobs Demand Trend in Derby

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Derby region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Derby

Service Management
Salary Trend in Derby

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Derby region.

Service Management Salary Trend in Derby

Service Management
Salary Histogram in Derby

This chart provides a salary histogram for IT jobs citing Service Management across the Derby region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Derby

Service Management
Top 30 Related IT Skills in Derby

For the 6 months to 18 April 2014, IT jobs across the Derby region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (80.00%) ITIL
2 9 (60.00%) Project Management
3 5 (33.33%) Microsoft
3 5 (33.33%) MS Excel
3 5 (33.33%) Degree
4 4 (26.67%) Service Delivery
4 4 (26.67%) Finance
4 4 (26.67%) ITIL Certification
4 4 (26.67%) SAN
5 3 (20.00%) MS Office
5 3 (20.00%) SAP
5 3 (20.00%) PRINCE2
5 3 (20.00%) Incident Management
6 2 (13.33%) COBIT
6 2 (13.33%) Stakeholder Management
6 2 (13.33%) Scrum
6 2 (13.33%) VMware
6 2 (13.33%) SQL
6 2 (13.33%) Oracle
6 2 (13.33%) SQL Server
6 2 (13.33%) RUP
6 2 (13.33%) DSDM
6 2 (13.33%) Internet
7 1 (6.67%) SQL Server 2000
7 1 (6.67%) Middleware
7 1 (6.67%) Remedy
7 1 (6.67%) Configuration Management
7 1 (6.67%) BMC
7 1 (6.67%) MQSeries
7 1 (6.67%) XML

Service Management
Top Related IT Skills in Derby by Category

For the 6 months to 18 April 2014, IT jobs across the Derby region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) MQSeries
1 1 (6.67%) IIS
Applications
1 5 (33.33%) MS Excel
2 3 (20.00%) MS Office
Business Applications
1 1 (6.67%) Oracle EBS
1 1 (6.67%) Remedy ITSM
Communications & Networking
1 4 (26.67%) SAN
2 2 (13.33%) Internet
Database & Business Intelligence
1 2 (13.33%) SQL Server
2 1 (6.67%) SQL Server 2000
2 1 (6.67%) Oracle Reports
2 1 (6.67%) SQL Server 2008
2 1 (6.67%) Oracle Database
Development Applications
1 1 (6.67%) Oracle Forms
General
1 4 (26.67%) Finance
2 1 (6.67%) Aerospace
Job Titles
1 5 (33.33%) Service Manager
2 4 (26.67%) Infrastructure Manager
2 4 (26.67%) Project Manager
2 4 (26.67%) Infrastructure Project Manager
3 3 (20.00%) Coordinator
3 3 (20.00%) Technical Manager
3 3 (20.00%) Incident Manager
3 3 (20.00%) Service Assurance Manager
4 2 (13.33%) Technical Project Manager
5 1 (6.67%) Service Analyst
5 1 (6.67%) Account Manager
5 1 (6.67%) Programme Manager
5 1 (6.67%) Analyst
5 1 (6.67%) Technical Services Manager
5 1 (6.67%) Deployment Engineer
5 1 (6.67%) Release Engineer
5 1 (6.67%) Service Desk Analyst
5 1 (6.67%) Technical Account Manager
5 1 (6.67%) Service Improvement Manager
Libraries, Frameworks & Software Standards
1 1 (6.67%) Middleware
1 1 (6.67%) XML
Miscellaneous
1 1 (6.67%) Client/Server
Operating Systems
1 1 (6.67%) Windows
Processes & Methodologies
1 12 (80.00%) ITIL
2 9 (60.00%) Project Management
3 4 (26.67%) Service Delivery
4 3 (20.00%) PRINCE2
4 3 (20.00%) Incident Management
5 2 (13.33%) Stakeholder Management
5 2 (13.33%) Scrum
5 2 (13.33%) RUP
5 2 (13.33%) DSDM
6 1 (6.67%) Configuration Management
6 1 (6.67%) CRM
6 1 (6.67%) Change Management
6 1 (6.67%) ITSM
6 1 (6.67%) Asset Management
6 1 (6.67%) Programme Management
6 1 (6.67%) Predictive Analytics
6 1 (6.67%) Problem Management
6 1 (6.67%) Performance Management
6 1 (6.67%) ITIL V3
6 1 (6.67%) Root Cause Analysis
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 5 (33.33%) Degree
2 4 (26.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (13.33%) COBIT
2 1 (6.67%) SLA
Vendors
1 5 (33.33%) Microsoft
2 3 (20.00%) SAP
3 2 (13.33%) VMware
3 2 (13.33%) Oracle
4 1 (6.67%) Remedy
4 1 (6.67%) BMC
4 1 (6.67%) IBM
4 1 (6.67%) LANDesk
4 1 (6.67%) ServiceNow