The first table below looks at the demand for Service Management skills in IT jobs advertised for the Derby region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Derby region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 32 37 41
Rank change year-on-year
+5 +4
Permanent jobs citing Service Management 6 9 5
As % of all permanent IT jobs located in Derby 2.740% 3.051% 1.497%
As % of the Processes & Methodologies category 3.797% 4.523% 2.016%
Number of salaries quoted 2 8 3
Average salary £45,000 £71,250 £55,000
Average salary % change year-on-year
-36.84% +29.54%
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Derby
Permanent IT job ads with a match in the
Processes & Methodologies category
158 199 248
As % of all permanent IT jobs located in Derby 72.15% 67.46% 74.25%
Number of salaries quoted 140 182 222
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,000 £27,500 £30,000
10% offered a salary of more than £55,000 £60,000 £72,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Derbyshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Derby region as a proportion of the total demand within the Processes & Methodologies category.

Derby Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Derby region.

Derby Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Derby region over the 3 months to 17 May 2013.

Derby Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Derby region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 8 (80.00%) ITIL
2 7 (70.00%) Finance
3 5 (50.00%) Matrix Management
3 5 (50.00%) Process Improvement
3 5 (50.00%) Risk Management
3 5 (50.00%) ITIL Certification
4 2 (20.00%) Project Management
5 1 (10.00%) Quality Management
5 1 (10.00%) Process Management
5 1 (10.00%) Service Delivery
5 1 (10.00%) Change Management
5 1 (10.00%) ITSM
5 1 (10.00%) Management Information System
5 1 (10.00%) UNIX
5 1 (10.00%) Linux
5 1 (10.00%) MS Excel
5 1 (10.00%) SAS
5 1 (10.00%) ISO 9001
5 1 (10.00%) Business Intelligence
5 1 (10.00%) SLA
5 1 (10.00%) Microsoft
5 1 (10.00%) Asset Management
5 1 (10.00%) Information Management
5 1 (10.00%) Network Design
5 1 (10.00%) Supplier Management
5 1 (10.00%) Incident Management
5 1 (10.00%) Requirements Management
5 1 (10.00%) Technical Architecture
5 1 (10.00%) Operations Management
5 1 (10.00%) Problem Management

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Derby region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (10.00%) Middleware
Application Platforms
1 1 (10.00%) WebLogic
1 1 (10.00%) SAS
Applications
1 1 (10.00%) MS Excel
Business Applications
1 1 (10.00%) Oracle Applications
Communications & Networking
1 1 (10.00%) SAN
Database & Business Intelligence
1 1 (10.00%) SQL Server
General
1 7 (70.00%) Finance
Job Titles
1 6 (60.00%) Service Manager
2 5 (50.00%) Service Desk Manager
3 1 (10.00%) Business Manager
3 1 (10.00%) Procurement Analyst
3 1 (10.00%) Business Intelligence Manager
3 1 (10.00%) Head of Infrastructure
3 1 (10.00%) Infrastructure Technical Architect
3 1 (10.00%) Architect
3 1 (10.00%) Analyst
3 1 (10.00%) Technical Architect
3 1 (10.00%) Services Delivery Manager
3 1 (10.00%) Infrastructure Architect
3 1 (10.00%) Delivery Manager
Miscellaneous
1 1 (10.00%) Management Information System
Operating Systems
1 1 (10.00%) UNIX
1 1 (10.00%) Linux
Processes & Methodologies
1 8 (80.00%) ITIL
2 5 (50.00%) Matrix Management
2 5 (50.00%) Risk Management
2 5 (50.00%) Process Improvement
3 2 (20.00%) Project Management
4 1 (10.00%) Quality Management
4 1 (10.00%) Process Management
4 1 (10.00%) Service Delivery
4 1 (10.00%) Change Management
4 1 (10.00%) ITSM
4 1 (10.00%) Performance Management
4 1 (10.00%) Business Intelligence
4 1 (10.00%) Migration
4 1 (10.00%) Stakeholder Management
4 1 (10.00%) Asset Management
4 1 (10.00%) Information Management
4 1 (10.00%) Network Design
4 1 (10.00%) Supplier Management
4 1 (10.00%) Incident Management
4 1 (10.00%) Requirements Management
Qualifications
1 5 (50.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (10.00%) ISO 9001
1 1 (10.00%) SLA
Vendors
1 1 (10.00%) Oracle
1 1 (10.00%) Microsoft
1 1 (10.00%) Teradata