The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Devon region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 62 36 39
Rank change year-on-year
-26 +3
Permanent jobs requiring a 3rd Line Support 2 6 3
As % of all permanent IT jobs located in Devon 0.40% 2.20% 0.96%
As % of the Job Titles category 0.44% 2.33% 0.97%
Number of salaries quoted 2 6 2
Average salary £30,750 £29,000 £31,250
Average salary % change year-on-year
+6.03% -7.20%
90% offered a salary of more than £26,150 £28,125 £29,050
10% offered a salary of more than £35,350 £32,000 £33,450
UK excluding London average salary £33,500 £33,250 £34,500
% change year-on-year
+0.75% -3.62%
3rd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Devon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Devon
Permanent IT job ads with a match in the
Job Titles category
459 257 309
As % of all permanent IT jobs located in Devon 92.73% 94.14% 98.72%
Number of salaries quoted 386 220 286
Average salary £33,750 £32,500 £32,500
Average salary % change year-on-year
+3.84% -
90% offered a salary of more than £22,500 £21,500 £21,000
10% offered a salary of more than £45,000 £43,000 £41,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Devon

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Devon region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Devon

3rd Line Support
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Devon region.

3rd Line Support Salary Trend in Devon

3rd Line Support
Job Locations in Devon

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Devon region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter -5 2 £30,750 -1.20%
3rd Line Support
South West

3rd Line Support
Top 30 Related IT Skills in Devon

For the 6 months to 1 October 2014, IT jobs across the Devon region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 5 (100.00%) Microsoft
2 4 (80.00%) Active Directory
2 4 (80.00%) HP
2 4 (80.00%) Windows
2 4 (80.00%) MS Exchange
2 4 (80.00%) VMware
3 3 (60.00%) Exchange Server 2007
3 3 (60.00%) Firewall
3 3 (60.00%) Citrix
3 3 (60.00%) DHCP
3 3 (60.00%) MS Excel
3 3 (60.00%) MS Office
3 3 (60.00%) DNS
3 3 (60.00%) VMware Infrastructure
3 3 (60.00%) Exchange Server 2010
3 3 (60.00%) Office 365
3 3 (60.00%) Analytical Skills
4 2 (40.00%) Cisco
4 2 (40.00%) TCP/IP
4 2 (40.00%) LAN
4 2 (40.00%) Microsoft Certification
4 2 (40.00%) Avaya
4 2 (40.00%) WAN
4 2 (40.00%) MCITP
5 1 (20.00%) SCCM
5 1 (20.00%) VMware Certified Professional (VCP)
5 1 (20.00%) Migration
5 1 (20.00%) Internet
5 1 (20.00%) Project Management
5 1 (20.00%) WLAN

3rd Line Support
Top Related IT Skills in Devon by Category

For the 6 months to 1 October 2014, IT jobs across the Devon region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) MS Exchange
2 3 (60.00%) Exchange Server 2007
2 3 (60.00%) Exchange Server 2010
3 1 (20.00%) IIS
3 1 (20.00%) Lync
Applications
1 3 (60.00%) MS Excel
1 3 (60.00%) MS Office
Cloud Services
1 3 (60.00%) Office 365
Communications & Networking
1 3 (60.00%) Firewall
1 3 (60.00%) DHCP
1 3 (60.00%) DNS
2 2 (40.00%) TCP/IP
2 2 (40.00%) LAN
2 2 (40.00%) WAN
3 1 (20.00%) Internet
3 1 (20.00%) WLAN
3 1 (20.00%) SSL
Miscellaneous
1 3 (60.00%) Analytical Skills
Operating Systems
1 4 (80.00%) Windows
Processes & Methodologies
1 1 (20.00%) Migration
1 1 (20.00%) Project Management
Qualifications
1 2 (40.00%) Microsoft Certification
1 2 (40.00%) MCITP
2 1 (20.00%) VMware Certified Professional (VCP)
System Software
1 4 (80.00%) Active Directory
2 3 (60.00%) VMware Infrastructure
3 1 (20.00%) vSphere
Systems Management
1 1 (20.00%) SCCM
Vendors
1 5 (100.00%) Microsoft
2 4 (80.00%) HP
2 4 (80.00%) VMware
3 3 (60.00%) Citrix
4 2 (40.00%) Cisco
4 2 (40.00%) Avaya
5 1 (20.00%) IBM
5 1 (20.00%) Dell