The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Docklands, London region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Second Line Support
Rank 31 35 66
Rank change year-on-year
+4 +31
Permanent jobs requiring a 2nd Line Support 9 9 3
As % of all permanent IT jobs located in Docklands, London 4.545% 3.214% 0.473%
As % of the Job Titles category 4.787% 3.409% 0.514%
Number of salaries quoted 0 4 0
Average salary - £30,000 -
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
All Job Titles
Docklands, London
Permanent IT job ads with a match in the
Job Titles category
188 264 584
As % of all permanent IT jobs located in Docklands, London 94.95% 94.29% 92.11%
Number of salaries quoted 153 231 390
Average salary £60,000 £62,500 £62,500
Average salary % change year-on-year
-4.00% -
90% offered a salary of more than £32,500 £32,500 £36,000
10% offered a salary of more than £92,500 £90,000 £80,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
2nd Line Support
London

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Docklands, London region as a proportion of the total demand within the Job Titles category.

Docklands, London 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Docklands, London region.

Docklands, London 2nd Line Support Salary Trend

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Docklands, London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 12 (100.00%) Windows
1 12 (100.00%) Blackberry
1 12 (100.00%) Firewall
1 12 (100.00%) C
1 12 (100.00%) MS Office
1 12 (100.00%) Windows Server 2008
1 12 (100.00%) Windows Server 2003
2 11 (91.67%) Internet
2 11 (91.67%) Mac OS
2 11 (91.67%) MCP
2 11 (91.67%) Microsoft Certification
2 11 (91.67%) Mac OS X
2 11 (91.67%) Linux
3 1 (8.333%) Windows XP
3 1 (8.333%) MS Exchange
3 1 (8.333%) LAN
3 1 (8.333%) VoIP
3 1 (8.333%) WAN
3 1 (8.333%) TCP/IP
3 1 (8.333%) DNS
3 1 (8.333%) SLA
3 1 (8.333%) Microsoft
3 1 (8.333%) Active Directory
3 1 (8.333%) VMware
3 1 (8.333%) Windows Vista
3 1 (8.333%) VMware Infrastructure
3 1 (8.333%) Android
3 1 (8.333%) iPhone
3 1 (8.333%) Terminal Services
3 1 (8.333%) Hyper-V

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Docklands, London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.333%) MS Exchange
Applications
1 12 (100.00%) MS Office
Communications & Networking
1 12 (100.00%) Firewall
2 11 (91.67%) Internet
3 1 (8.333%) LAN
3 1 (8.333%) VoIP
3 1 (8.333%) WAN
3 1 (8.333%) TCP/IP
3 1 (8.333%) DNS
Miscellaneous
1 12 (100.00%) Blackberry
2 1 (8.333%) iPhone
Operating Systems
1 12 (100.00%) Windows
1 12 (100.00%) Windows Server 2008
1 12 (100.00%) Windows Server 2003
2 11 (91.67%) Mac OS
2 11 (91.67%) Mac OS X
2 11 (91.67%) Linux
3 1 (8.333%) Windows XP
3 1 (8.333%) Windows Vista
3 1 (8.333%) Android
Programming Languages
1 12 (100.00%) C
Qualifications
1 11 (91.67%) MCP
1 11 (91.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (8.333%) SLA
System Software
1 1 (8.333%) Active Directory
1 1 (8.333%) VMware Infrastructure
1 1 (8.333%) Terminal Services
1 1 (8.333%) Hyper-V
Vendors
1 1 (8.333%) Microsoft
1 1 (8.333%) VMware