The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Docklands, London region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 23 35 29
Rank change year-on-year
+12 -6
Permanent jobs requiring a 2nd Line Support 15 4 8
As % of all permanent IT jobs located in Docklands, London 9.09% 2.17% 3.54%
As % of the Job Titles category 9.38% 2.25% 3.79%
Number of salaries quoted 6 0 1
Average salary £31,750 - £30,000
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Docklands, London
Permanent IT job ads with a match in the
Job Titles category
160 178 211
As % of all permanent IT jobs located in Docklands, London 96.97% 96.74% 93.36%
Number of salaries quoted 133 142 178
Average salary £62,500 £60,000 £67,500
Average salary % change year-on-year
+4.16% -11.11%
90% offered a salary of more than £34,000 £43,000 £42,950
10% offered a salary of more than £77,500 £90,000 £92,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
London

2nd Line Support
Jobs Demand Trend in Docklands, London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Docklands, London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Docklands, London

2nd Line Support
Salary Trend in Docklands, London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Docklands, London region.

2nd Line Support Salary Trend in Docklands, London

2nd Line Support
Salary Histogram in Docklands, London

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Docklands, London region over the 3 months to 1 August 2014.

2nd Line Support Salary Histogram in Docklands, London

2nd Line Support
Top 30 Related IT Skills in Docklands, London

For the 6 months to 1 August 2014, IT jobs across the Docklands, London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 23 (82.14%) MS Office
1 23 (82.14%) Windows
2 17 (60.71%) Mac OS
2 17 (60.71%) Windows Server 2008
2 17 (60.71%) Firewall
2 17 (60.71%) Linux
2 17 (60.71%) C
2 17 (60.71%) MCP
2 17 (60.71%) Mac OS X
2 17 (60.71%) Windows Server 2003
2 17 (60.71%) Internet
2 17 (60.71%) Blackberry
3 6 (21.43%) MS Excel
3 6 (21.43%) Legal
4 5 (17.86%) Stakeholder Management
4 5 (17.86%) Law
4 5 (17.86%) Active Directory
4 5 (17.86%) Banking
4 5 (17.86%) MS PowerPoint
4 5 (17.86%) Smartphone
4 5 (17.86%) Incident Management
4 5 (17.86%) ISO/IEC 27001
4 5 (17.86%) ITIL
4 5 (17.86%) Apple
4 5 (17.86%) ISMS
4 5 (17.86%) ITIL V2
5 2 (7.14%) SLA
6 1 (3.57%) Microsoft
6 1 (3.57%) TCP/IP
6 1 (3.57%) Windows 7

2nd Line Support
Top Related IT Skills in Docklands, London by Category

For the 6 months to 1 August 2014, IT jobs across the Docklands, London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 23 (82.14%) MS Office
2 6 (21.43%) MS Excel
3 5 (17.86%) MS PowerPoint
Communications & Networking
1 17 (60.71%) Firewall
1 17 (60.71%) Internet
2 1 (3.57%) TCP/IP
General
1 6 (21.43%) Legal
2 5 (17.86%) Law
2 5 (17.86%) Banking
Miscellaneous
1 17 (60.71%) Blackberry
2 5 (17.86%) Smartphone
Operating Systems
1 23 (82.14%) Windows
2 17 (60.71%) Mac OS
2 17 (60.71%) Windows Server 2008
2 17 (60.71%) Linux
2 17 (60.71%) Mac OS X
2 17 (60.71%) Windows Server 2003
3 1 (3.57%) Windows 7
Processes & Methodologies
1 5 (17.86%) Stakeholder Management
1 5 (17.86%) Incident Management
1 5 (17.86%) ITIL
1 5 (17.86%) ISMS
1 5 (17.86%) ITIL V2
Programming Languages
1 17 (60.71%) C
Qualifications
1 17 (60.71%) MCP
Quality Assurance & Compliance
1 5 (17.86%) ISO/IEC 27001
2 2 (7.14%) SLA
System Software
1 5 (17.86%) Active Directory
Vendors
1 5 (17.86%) Apple
2 1 (3.57%) Microsoft