The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Second Line Support
Rank 35 28 -
Rank change year-on-year
-7 -
Permanent jobs requiring a 2nd Line Support 5 2 0
As % of all permanent IT jobs located in Docklands, London 2.87% 1.42% -
As % of the Job Titles category 3.13% 1.48% -
Number of salaries quoted 2 0 0
Average salary £31,500 - -
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Docklands, London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Docklands, London
Permanent IT job ads with a match in the
Job Titles category
160 135 301
As % of all permanent IT jobs located in Docklands, London 91.95% 95.74% 97.73%
Number of salaries quoted 112 102 225
Average salary £57,500 £65,000 £60,000
Average salary % change year-on-year
-11.53% +8.33%
90% offered a salary of more than £32,500 £42,500 £35,000
10% offered a salary of more than £77,500 £90,000 £107,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Docklands, London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Docklands, London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Docklands, London

2nd Line Support
Salary Trend in Docklands, London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Docklands, London region.

2nd Line Support Salary Trend in Docklands, London

2nd Line Support
Salary Histogram in Docklands, London

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Docklands, London region over the 3 months to 25 November 2014.

2nd Line Support Salary Histogram in Docklands, London

2nd Line Support
Top 30 Related IT Skills in Docklands, London

For the 6 months to 25 November 2014, IT jobs across the Docklands, London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 19 (86.36%) MS Office
2 18 (81.82%) Windows
3 15 (68.18%) C
3 15 (68.18%) Windows Server 2003
3 15 (68.18%) Blackberry
3 15 (68.18%) Firewall
3 15 (68.18%) Windows Server 2008
4 13 (59.09%) MCP
5 12 (54.55%) Mac OS X
5 12 (54.55%) Internet
5 12 (54.55%) Linux
5 12 (54.55%) Mac OS
6 7 (31.82%) Active Directory
7 6 (27.27%) SLA
8 5 (22.73%) ITIL
9 4 (18.18%) IIS
9 4 (18.18%) SQL
9 4 (18.18%) MS Excel
9 4 (18.18%) ISMS
9 4 (18.18%) ITIL V2
9 4 (18.18%) Banking
9 4 (18.18%) MS PowerPoint
9 4 (18.18%) ISO/IEC 27001
10 3 (13.64%) Windows Vista
10 3 (13.64%) VMware
10 3 (13.64%) Exchange Server 2007
10 3 (13.64%) Windows 8
10 3 (13.64%) Windows Server 2012
10 3 (13.64%) Exchange Server 2013
10 3 (13.64%) Kalman Filter

2nd Line Support
Top Related IT Skills in Docklands, London by Category

For the 6 months to 25 November 2014, IT jobs across the Docklands, London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) IIS
2 3 (13.64%) MS Exchange
2 3 (13.64%) Exchange Server 2007
2 3 (13.64%) Exchange Server 2010
2 3 (13.64%) Exchange Server 2013
Applications
1 19 (86.36%) MS Office
2 4 (18.18%) MS Excel
2 4 (18.18%) MS PowerPoint
Communications & Networking
1 15 (68.18%) Firewall
2 12 (54.55%) Internet
3 3 (13.64%) LAN
3 3 (13.64%) VoIP
3 3 (13.64%) WAN
3 3 (13.64%) TCP/IP
General
1 4 (18.18%) Banking
2 1 (4.55%) Finance
2 1 (4.55%) Law
2 1 (4.55%) Legal
Libraries, Frameworks & Software Standards
1 1 (4.55%) HTML
1 1 (4.55%) .NET
1 1 (4.55%) ASP.NET
Miscellaneous
1 15 (68.18%) Blackberry
2 3 (13.64%) iPhone
3 1 (4.55%) Client/Server
3 1 (4.55%) Smartphone
Operating Systems
1 18 (81.82%) Windows
2 15 (68.18%) Windows Server 2003
2 15 (68.18%) Windows Server 2008
3 12 (54.55%) Mac OS
3 12 (54.55%) Linux
3 12 (54.55%) Mac OS X
4 3 (13.64%) Windows XP
4 3 (13.64%) Windows Vista
4 3 (13.64%) Android
4 3 (13.64%) Windows 8
4 3 (13.64%) Windows Server 2012
Processes & Methodologies
1 5 (22.73%) ITIL
2 4 (18.18%) ISMS
2 4 (18.18%) ITIL V2
3 3 (13.64%) Kalman Filter
4 1 (4.55%) Stakeholder Management
4 1 (4.55%) Incident Management
Programming Languages
1 15 (68.18%) C
2 4 (18.18%) SQL
3 1 (4.55%) JavaScript
Qualifications
1 13 (59.09%) MCP
Quality Assurance & Compliance
1 6 (27.27%) SLA
2 4 (18.18%) ISO/IEC 27001
System Software
1 7 (31.82%) Active Directory
2 3 (13.64%) Terminal Services
2 3 (13.64%) VMware Infrastructure
2 3 (13.64%) Hyper-V
Vendors
1 3 (13.64%) Microsoft
1 3 (13.64%) HP
1 3 (13.64%) Dell
1 3 (13.64%) VMware
2 1 (4.55%) Apple