The first table below looks at the demand for ITSM skills in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Docklands, London region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 34 39 -
Rank change year-on-year
+5 -
Permanent jobs citing ITSM 1 1 0
As % of all permanent IT jobs located in Docklands, London 0.526% 0.365% -
As % of the Processes & Methodologies category 0.775% 0.459% -
Number of salaries quoted 1 0 0
Average salary £60,000 - -
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
All Processes & Methodologies
Docklands, London
Permanent IT job ads with a match in the
Processes & Methodologies category
129 218 479
As % of all permanent IT jobs located in Docklands, London 67.89% 79.56% 78.27%
Number of salaries quoted 115 193 293
Average salary £60,000 £67,500 £65,000
Average salary % change year-on-year
-11.11% +3.84%
90% offered a salary of more than £37,500 £45,000 £45,000
10% offered a salary of more than £92,500 £90,000 £80,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
London

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Docklands, London region as a proportion of the total demand within the Processes & Methodologies category.

Docklands, London ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Docklands, London region.

Docklands, London ITSM Salary Trend

ITSM
Top 8 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Docklands, London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 1 (100.00%) ITIL
1 1 (100.00%) ITIL Certification
1 1 (100.00%) Remedy
1 1 (100.00%) Service Delivery
1 1 (100.00%) Management Information System
1 1 (100.00%) Incident Management
1 1 (100.00%) Problem Management
1 1 (100.00%) Remedy ITSM

ITSM
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Docklands, London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 1 (100.00%) Remedy ITSM
Job Titles
1 1 (100.00%) Problem Manager
1 1 (100.00%) Incident Manager
Miscellaneous
1 1 (100.00%) Management Information System
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Delivery
1 1 (100.00%) Incident Management
1 1 (100.00%) Problem Management
Qualifications
1 1 (100.00%) ITIL Certification
Vendors
1 1 (100.00%) Remedy