The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Docklands, London region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 31 33 58
Rank change year-on-year
+2 +25
Permanent jobs citing Service Delivery 5 10 7
As % of all permanent IT jobs located in Docklands, London 2.577% 3.704% 1.163%
As % of the Processes & Methodologies category 3.817% 4.673% 1.486%
Number of salaries quoted 4 9 6
Average salary £47,500 £77,500 £67,500
Average salary % change year-on-year
-38.70% +14.81%
90% offered a salary of more than £35,950 £55,000 £50,000
10% offered a salary of more than £56,250 £77,500 £95,000
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
All Processes & Methodologies
Docklands, London
Permanent IT job ads with a match in the
Processes & Methodologies category
131 214 471
As % of all permanent IT jobs located in Docklands, London 67.53% 79.26% 78.24%
Number of salaries quoted 117 192 286
Average salary £60,000 £67,500 £65,000
Average salary % change year-on-year
-11.11% +3.84%
90% offered a salary of more than £37,500 £45,000 £45,000
10% offered a salary of more than £92,500 £90,000 £80,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
London

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Docklands, London region as a proportion of the total demand within the Processes & Methodologies category.

Docklands, London Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Docklands, London region.

Docklands, London Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Docklands, London region over the 3 months to 24 May 2013.

Docklands, London Service Delivery Salary Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Docklands, London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 4 (50.00%) MS Excel
1 4 (50.00%) Project Management
1 4 (50.00%) Finance
1 4 (50.00%) MS PowerPoint
2 3 (37.50%) Incident Management
2 3 (37.50%) Management Information System
3 2 (25.00%) Project Planning
3 2 (25.00%) Retail
3 2 (25.00%) Data Analysis
3 2 (25.00%) Business Analysis
3 2 (25.00%) ITIL Certification
3 2 (25.00%) Service Management
3 2 (25.00%) MS Project
3 2 (25.00%) ITIL
3 2 (25.00%) PRINCE2
3 2 (25.00%) MS Visio
3 2 (25.00%) Problem Management
3 2 (25.00%) Release Management
3 2 (25.00%) User Acceptance Testing
3 2 (25.00%) Time Management
3 2 (25.00%) Change Control
4 1 (12.50%) Test Scripting
4 1 (12.50%) Remedy ITSM
4 1 (12.50%) LAN
4 1 (12.50%) WAN
4 1 (12.50%) Fidessa
4 1 (12.50%) CRM
4 1 (12.50%) Change Management
4 1 (12.50%) ITSM
4 1 (12.50%) Remedy

Service Delivery
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Docklands, London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 4 (50.00%) MS Excel
1 4 (50.00%) MS PowerPoint
2 2 (25.00%) MS Project
2 2 (25.00%) MS Visio
Business Applications
1 1 (12.50%) Remedy ITSM
Communications & Networking
1 1 (12.50%) LAN
1 1 (12.50%) WAN
General
1 4 (50.00%) Finance
2 2 (25.00%) Retail
3 1 (12.50%) Banking
3 1 (12.50%) Telecoms
Job Titles
1 2 (25.00%) Release Manager
1 2 (25.00%) Service Manager
2 1 (12.50%) Infrastructure Services Manager
2 1 (12.50%) Project Manager
2 1 (12.50%) Analyst
2 1 (12.50%) Service Analyst
2 1 (12.50%) Incident Manager
2 1 (12.50%) Infrastructure Manager
2 1 (12.50%) Problem Manager
2 1 (12.50%) Delivery Manager
2 1 (12.50%) Services Delivery Analyst
2 1 (12.50%) Services Delivery Manager
Miscellaneous
1 3 (37.50%) Management Information System
Processes & Methodologies
1 4 (50.00%) Project Management
2 3 (37.50%) Incident Management
3 2 (25.00%) Project Planning
3 2 (25.00%) Data Analysis
3 2 (25.00%) Business Analysis
3 2 (25.00%) Service Management
3 2 (25.00%) ITIL
3 2 (25.00%) PRINCE2
3 2 (25.00%) Problem Management
3 2 (25.00%) Release Management
3 2 (25.00%) User Acceptance Testing
3 2 (25.00%) Time Management
3 2 (25.00%) Change Control
4 1 (12.50%) Test Scripting
4 1 (12.50%) CRM
4 1 (12.50%) Change Management
4 1 (12.50%) ITSM
Qualifications
1 2 (25.00%) ITIL Certification
2 1 (12.50%) Degree
Quality Assurance & Compliance
1 1 (12.50%) QA
Vendors
1 1 (12.50%) Fidessa
1 1 (12.50%) Remedy