The table below looks at the statistics for Service Management skills in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 28 28 30
Rank change year-on-year
0 +2
Permanent jobs citing Service Management 3 9 7
As % of all permanent IT jobs located in Docklands, London 2.08% 6.16% 3.68%
As % of the Processes & Methodologies category 2.54% 7.63% 4.46%
Number of salaries quoted 3 8 7
Average salary £72,500 £60,000 £60,000
Average salary % change year-on-year
+20.83% -
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Docklands, London region.

Processes & Methodologies Category
Docklands, London
Permanent IT job ads with a match in the
Processes & Methodologies category
118 118 157
As % of all permanent IT jobs located in Docklands, London 81.94% 80.82% 82.63%
Number of salaries quoted 101 103 112
Average salary £72,500 £65,000 £62,500
Average salary % change year-on-year
+11.53% +4.00%
90% offered a salary of more than £55,000 £52,500 £43,000
10% offered a salary of more than £90,000 £83,250 £77,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Docklands, London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Docklands, London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Docklands, London

Service Management
Salary Trend in Docklands, London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Docklands, London region.

Service Management Salary Trend in Docklands, London

Service Management
Salary Histogram in Docklands, London

This chart provides a salary histogram for IT jobs citing Service Management across the Docklands, London region over the 3 months to 3 September 2015.

Service Management Salary Histogram in Docklands, London

Service Management
Top 30 Related IT Skills in Docklands, London

For the 6 months to 3 September 2015, IT jobs across the Docklands, London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (100.00%) ITIL
2 6 (60.00%) ITIL Certification
3 5 (50.00%) Service Delivery
4 4 (40.00%) Finance
5 3 (30.00%) Release Management
5 3 (30.00%) Analytical Skills
5 3 (30.00%) SLA
5 3 (30.00%) Disaster Recovery
5 3 (30.00%) TOWER Software
5 3 (30.00%) PRINCE2
6 2 (20.00%) Change Management
6 2 (20.00%) User Experience
6 2 (20.00%) System Integration Testing
6 2 (20.00%) User Acceptance Testing
6 2 (20.00%) Video Conferencing
6 2 (20.00%) Problem Management
6 2 (20.00%) Project Planning
7 1 (10.00%) Operations Management
7 1 (10.00%) Degree
7 1 (10.00%) QA
7 1 (10.00%) Lean Six Sigma
7 1 (10.00%) Matrix Management
7 1 (10.00%) Law
7 1 (10.00%) Stakeholder Management
7 1 (10.00%) SaaS
7 1 (10.00%) Six Sigma Green Belt
7 1 (10.00%) ITIL V3
7 1 (10.00%) Continuous Improvement
7 1 (10.00%) MVNO
7 1 (10.00%) DevOps

Service Management
Top Related IT Skills in Docklands, London by Category

For the 6 months to 3 September 2015, IT jobs across the Docklands, London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) SharePoint
Cloud Services
1 1 (10.00%) SaaS
Communications & Networking
1 1 (10.00%) GSM
1 1 (10.00%) VoIP
1 1 (10.00%) Intranet
1 1 (10.00%) IP Telephony
1 1 (10.00%) MVNO
General
1 4 (40.00%) Finance
2 1 (10.00%) Law
2 1 (10.00%) Banking
2 1 (10.00%) Billing
2 1 (10.00%) Telecoms
Job Titles
1 4 (40.00%) Service Manager
2 2 (20.00%) Release Manager
3 1 (10.00%) Systems Engineer
3 1 (10.00%) Services Delivery Manager
3 1 (10.00%) Delivery Manager
3 1 (10.00%) Transition Manager
3 1 (10.00%) Knowledge Manager
3 1 (10.00%) Lead Systems Engineer
3 1 (10.00%) Service Transition Manager
Miscellaneous
1 3 (30.00%) Analytical Skills
2 2 (20.00%) Video Conferencing
2 2 (20.00%) User Experience
3 1 (10.00%) Data Centre
3 1 (10.00%) Management Information System
Operating Systems
1 1 (10.00%) UNIX
1 1 (10.00%) Windows
1 1 (10.00%) Linux
Processes & Methodologies
1 10 (100.00%) ITIL
2 5 (50.00%) Service Delivery
3 3 (30.00%) Release Management
3 3 (30.00%) PRINCE2
3 3 (30.00%) Disaster Recovery
4 2 (20.00%) User Acceptance Testing
4 2 (20.00%) Change Management
4 2 (20.00%) Project Planning
4 2 (20.00%) Problem Management
4 2 (20.00%) System Integration Testing
5 1 (10.00%) Data Centre Operations
5 1 (10.00%) Matrix Management
5 1 (10.00%) Operations Management
5 1 (10.00%) Lean Six Sigma
5 1 (10.00%) ITIL V3
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) DevOps
5 1 (10.00%) Software Asset Management
5 1 (10.00%) ITSM
5 1 (10.00%) Stakeholder Management
Programming Languages
1 1 (10.00%) Java
Qualifications
1 6 (60.00%) ITIL Certification
2 1 (10.00%) Degree
2 1 (10.00%) Six Sigma Green Belt
Quality Assurance & Compliance
1 3 (30.00%) SLA
2 1 (10.00%) QA
2 1 (10.00%) PMBOK
2 1 (10.00%) ISO 9001
Vendors
1 3 (30.00%) TOWER Software
2 1 (10.00%) Microsoft