The table below looks at the statistics for SLA skills in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 34 23 38
Rank change year-on-year
-11 +15
Permanent jobs citing SLA 2 15 1
As % of all permanent IT jobs located in Docklands, London 1.37% 7.85% 0.42%
As % of the Quality Assurance & Compliance category 9.52% 40.54% 3.23%
Number of salaries quoted 2 10 1
Average salary £34,000 £65,000 £60,500
Average salary % change year-on-year
-47.69% +7.43%
UK excluding London average salary £32,500 £37,000 £35,000
% change year-on-year
-12.16% +5.71%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Docklands, London region.

Quality Assurance & Compliance Category
Docklands, London
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
21 37 31
As % of all permanent IT jobs located in Docklands, London 14.38% 19.37% 13.14%
Number of salaries quoted 20 25 26
Average salary £51,250 £57,500 £56,250
Average salary % change year-on-year
-10.86% +2.22%
90% offered a salary of more than £34,000 £47,500 £46,750
10% offered a salary of more than £85,000 £73,750 £72,500
UK excluding London average salary £40,000 £40,000 £41,500
% change year-on-year
- -3.61%

SLA
Jobs Demand Trend in Docklands, London

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Docklands, London region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Docklands, London

SLA
Salary Trend in Docklands, London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Docklands, London region.

SLA Salary Trend in Docklands, London

SLA
Top 9 Related IT Skills in Docklands, London

For the 6 months to 22 August 2014, IT jobs across the Docklands, London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2 (100.00%) MS Office
1 2 (100.00%) ITIL
1 2 (100.00%) MS Excel
1 2 (100.00%) Active Directory
1 2 (100.00%) Banking
1 2 (100.00%) MS PowerPoint
1 2 (100.00%) ISO/IEC 27001
1 2 (100.00%) ISMS
1 2 (100.00%) ITIL V2

SLA
Top Related IT Skills in Docklands, London by Category

For the 6 months to 22 August 2014, IT jobs across the Docklands, London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 2 (100.00%) MS Office
1 2 (100.00%) MS Excel
1 2 (100.00%) MS PowerPoint
General
1 2 (100.00%) Banking
Job Titles
1 2 (100.00%) Desktop Support
1 2 (100.00%) Technical Support
1 2 (100.00%) Support Engineer
1 2 (100.00%) 2nd Line Support
1 2 (100.00%) Technical Support Engineer
1 2 (100.00%) Technical Engineer
1 2 (100.00%) Senior Support Engineer
1 2 (100.00%) Deskside Support
1 2 (100.00%) Senior Technical Support
1 2 (100.00%) Senior Desktop Support
1 2 (100.00%) Senior Technical Support Engineer
1 2 (100.00%) 2nd Line Support Engineer
1 2 (100.00%) Senior Technical Engineer
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) ISMS
1 2 (100.00%) ITIL V2
Quality Assurance & Compliance
1 2 (100.00%) ISO/IEC 27001
System Software
1 2 (100.00%) Active Directory