The table below looks at the statistics for SLA skills in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 18 33 27
Rank change year-on-year
+15 -6
Permanent jobs citing SLA 15 1 11
As % of all permanent IT jobs located in Docklands, London 10.00% 0.71% 5.95%
As % of the Quality Assurance & Compliance category 55.56% 4.76% 34.38%
Number of salaries quoted 6 1 7
Average salary £37,500 £34,000 £65,000
Average salary % change year-on-year
+10.29% -47.69%
UK excluding London average salary £35,000 £32,500 £36,000
% change year-on-year
+7.69% -9.72%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Docklands, London region.

Quality Assurance & Compliance Category
Docklands, London
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
27 21 32
As % of all permanent IT jobs located in Docklands, London 18.00% 14.89% 17.30%
Number of salaries quoted 17 20 21
Average salary £77,500 £57,500 £55,000
Average salary % change year-on-year
+34.78% +4.54%
90% offered a salary of more than £37,500 £34,000 £47,500
10% offered a salary of more than £95,000 £72,500 £85,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Docklands, London

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Docklands, London region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Docklands, London

SLA
Salary Trend in Docklands, London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Docklands, London region.

SLA Salary Trend in Docklands, London

SLA
Salary Histogram in Docklands, London

This chart provides a salary histogram for IT jobs citing SLA across the Docklands, London region over the 3 months to 31 August 2015.

SLA Salary Histogram in Docklands, London

SLA
Top 30 Related IT Skills in Docklands, London

For the 6 months to 31 August 2015, IT jobs across the Docklands, London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 32 (84.21%) Windows
2 23 (60.53%) Active Directory
3 22 (57.89%) Microsoft
3 22 (57.89%) MS Exchange
4 21 (55.26%) WAN
4 21 (55.26%) HP
4 21 (55.26%) VMware
5 20 (52.63%) TCP/IP
5 20 (52.63%) LAN
5 20 (52.63%) VoIP
5 20 (52.63%) Windows XP
5 20 (52.63%) C
5 20 (52.63%) SQL
5 20 (52.63%) IIS
5 20 (52.63%) MS Office
6 19 (50.00%) Dell
6 19 (50.00%) Terminal Services
6 19 (50.00%) Windows Server 2003
6 19 (50.00%) Blackberry
6 19 (50.00%) Firewall
6 19 (50.00%) Windows Vista
6 19 (50.00%) Exchange Server 2007
6 19 (50.00%) VMware Infrastructure
6 19 (50.00%) Android
6 19 (50.00%) iPhone
6 19 (50.00%) Windows Server 2008
6 19 (50.00%) Hyper-V
6 19 (50.00%) Exchange Server 2010
6 19 (50.00%) Windows 8
6 19 (50.00%) Windows Server 2012

SLA
Top Related IT Skills in Docklands, London by Category

For the 6 months to 31 August 2015, IT jobs across the Docklands, London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 22 (57.89%) MS Exchange
2 20 (52.63%) IIS
3 19 (50.00%) Exchange Server 2007
3 19 (50.00%) Exchange Server 2010
3 19 (50.00%) Exchange Server 2013
Applications
1 20 (52.63%) MS Office
2 1 (2.63%) MS Excel
Cloud Services
1 2 (5.26%) SaaS
Communications & Networking
1 21 (55.26%) WAN
2 20 (52.63%) LAN
2 20 (52.63%) VoIP
2 20 (52.63%) TCP/IP
3 19 (50.00%) Firewall
4 3 (7.89%) Internet
5 2 (5.26%) SAN
6 1 (2.63%) GSM
6 1 (2.63%) DNS
6 1 (2.63%) DHCP
6 1 (2.63%) MPLS
6 1 (2.63%) VPLS
6 1 (2.63%) MVNO
Database & Business Intelligence
1 1 (2.63%) MySQL
1 1 (2.63%) SQL Server
1 1 (2.63%) Relational Database
General
1 15 (39.47%) Finance
2 4 (10.53%) Banking
3 3 (7.89%) Telecoms
4 2 (5.26%) Military
5 1 (2.63%) Advertising
5 1 (2.63%) Billing
5 1 (2.63%) Investment Banking
5 1 (2.63%) Marketing
Job Titles
1 25 (65.79%) 2nd Line Support
2 19 (50.00%) Support Engineer
2 19 (50.00%) 2nd Line Support Engineer
3 15 (39.47%) IT Support
3 15 (39.47%) IT Support Engineer
4 3 (7.89%) 3rd Line Support
5 2 (5.26%) Service Manager
5 2 (5.26%) Support Specialist
5 2 (5.26%) Applications Support
5 2 (5.26%) Technical Engineer
5 2 (5.26%) Infrastructure Specialist
5 2 (5.26%) Infrastructure Support Specialist
5 2 (5.26%) 3rd Line Support Specialist
6 1 (2.63%) Delivery Manager
6 1 (2.63%) Account Director
6 1 (2.63%) Sales Director
6 1 (2.63%) Lead Systems Engineer
6 1 (2.63%) Systems Engineer
6 1 (2.63%) Support Technician
6 1 (2.63%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 9 (23.68%) HTML
2 1 (2.63%) .NET
Miscellaneous
1 19 (50.00%) Blackberry
1 19 (50.00%) iPhone
2 9 (23.68%) Client/Server
3 2 (5.26%) Analytical Skills
4 1 (2.63%) Data Centre
4 1 (2.63%) Video Conferencing
Operating Systems
1 32 (84.21%) Windows
2 20 (52.63%) Windows XP
3 19 (50.00%) Windows Server 2003
3 19 (50.00%) Windows 8
3 19 (50.00%) Windows Server 2012
3 19 (50.00%) Windows Vista
3 19 (50.00%) Android
3 19 (50.00%) Windows Server 2008
4 3 (7.89%) Linux
5 2 (5.26%) UNIX
5 2 (5.26%) AIX
5 2 (5.26%) Red Hat Enterprise Linux
6 1 (2.63%) Ubuntu
Processes & Methodologies
1 19 (50.00%) Kalman Filter
2 15 (39.47%) ITIL
3 3 (7.89%) Service Management
4 2 (5.26%) Service Delivery
4 2 (5.26%) Problem Management
5 1 (2.63%) Root Cause Analysis
5 1 (2.63%) WAN Optimisation
5 1 (2.63%) DevOps
5 1 (2.63%) Change Management
5 1 (2.63%) Stakeholder Management
5 1 (2.63%) Strategic Planning
5 1 (2.63%) Incident Management
5 1 (2.63%) CRM
5 1 (2.63%) E-Commerce
5 1 (2.63%) Mentoring
5 1 (2.63%) Data Centre Operations
Programming Languages
1 20 (52.63%) C
1 20 (52.63%) SQL
2 2 (5.26%) Java
Qualifications
1 1 (2.63%) Microsoft Certification
1 1 (2.63%) Degree
Quality Assurance & Compliance
1 1 (2.63%) QA
System Software
1 23 (60.53%) Active Directory
2 19 (50.00%) Terminal Services
2 19 (50.00%) VMware Infrastructure
2 19 (50.00%) Hyper-V
3 2 (5.26%) VMware ESXi
Systems Management
1 3 (7.89%) SCCM
2 1 (2.63%) ARCserve
2 1 (2.63%) WSUS
Vendors
1 22 (57.89%) Microsoft
2 21 (55.26%) HP
2 21 (55.26%) VMware
3 19 (50.00%) Dell
4 2 (5.26%) EMC
4 2 (5.26%) Citrix
4 2 (5.26%) Red Hat
4 2 (5.26%) Altiris
4 2 (5.26%) Cisco
4 2 (5.26%) Remedy
5 1 (2.63%) Oracle
5 1 (2.63%) Sybase
5 1 (2.63%) Reuters
5 1 (2.63%) Bloomberg