The table below looks at the statistics for SLA skills in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 38 29 41
Rank change year-on-year
-9 +12
Permanent jobs citing SLA 1 1 5
As % of all permanent IT jobs located in Docklands, London 0.64% 0.56% 1.64%
As % of the Quality Assurance & Compliance category 4.55% 7.14% 21.74%
Number of salaries quoted 1 0 2
Average salary £32,000 - £60,500
UK excluding London average salary £32,500 £35,250 £35,000
% change year-on-year
-7.80% +0.71%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Docklands, London region.

Quality Assurance & Compliance Category
Docklands, London
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
22 14 23
As % of all permanent IT jobs located in Docklands, London 14.01% 7.87% 7.54%
Number of salaries quoted 17 9 16
Average salary £57,500 £67,500 £60,500
Average salary % change year-on-year
-14.81% +11.57%
90% offered a salary of more than £26,300 £47,500 £35,000
10% offered a salary of more than £79,000 £90,000 £77,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Docklands, London

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Docklands, London region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Docklands, London

SLA
Salary Trend in Docklands, London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Docklands, London region.

SLA Salary Trend in Docklands, London

SLA
Top 27 Related IT Skills in Docklands, London

For the 6 months to 22 October 2014, IT jobs across the Docklands, London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 3 (100.00%) ITIL
2 2 (66.67%) Active Directory
2 2 (66.67%) MS Excel
2 2 (66.67%) MS PowerPoint
2 2 (66.67%) ISO/IEC 27001
2 2 (66.67%) ISMS
2 2 (66.67%) Banking
2 2 (66.67%) ITIL V2
2 2 (66.67%) MS Office
3 1 (33.33%) VMware Certified Professional (VCP)
3 1 (33.33%) CCENT
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) Cisco
3 1 (33.33%) CCNA
3 1 (33.33%) MCP
3 1 (33.33%) Windows
3 1 (33.33%) MCSE
3 1 (33.33%) MCSA
3 1 (33.33%) Cisco Certification
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) CheckPoint
3 1 (33.33%) Firewall
3 1 (33.33%) ITSM
3 1 (33.33%) VMware
3 1 (33.33%) CCSA

SLA
Top Related IT Skills in Docklands, London by Category

For the 6 months to 22 October 2014, IT jobs across the Docklands, London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 2 (66.67%) MS Excel
1 2 (66.67%) MS PowerPoint
1 2 (66.67%) MS Office
Communications & Networking
1 1 (33.33%) LAN
1 1 (33.33%) WAN
1 1 (33.33%) Firewall
General
1 2 (66.67%) Banking
Job Titles
1 3 (100.00%) Support Engineer
2 2 (66.67%) 2nd Line Support
2 2 (66.67%) Senior Technical Support
2 2 (66.67%) Senior Desktop Support
2 2 (66.67%) Senior Technical Support Engineer
2 2 (66.67%) Technical Support Engineer
2 2 (66.67%) Technical Engineer
2 2 (66.67%) Senior Support Engineer
2 2 (66.67%) Deskside Support
2 2 (66.67%) Desktop Support
2 2 (66.67%) Technical Support
2 2 (66.67%) 2nd Line Support Engineer
2 2 (66.67%) Senior Technical Engineer
Operating Systems
1 1 (33.33%) Windows
Processes & Methodologies
1 3 (100.00%) ITIL
2 2 (66.67%) ISMS
2 2 (66.67%) ITIL V2
3 1 (33.33%) ITSM
Qualifications
1 1 (33.33%) VMware Certified Professional (VCP)
1 1 (33.33%) CCENT
1 1 (33.33%) CCNA
1 1 (33.33%) MCP
1 1 (33.33%) MCSE
1 1 (33.33%) MCSA
1 1 (33.33%) Cisco Certification
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) CCSA
Quality Assurance & Compliance
1 2 (66.67%) ISO/IEC 27001
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) VMware Infrastructure
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) CheckPoint
1 1 (33.33%) VMware