The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Dorking region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Dorking region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
First Line Support
Rank - - -
Permanent jobs requiring a 1st Line Support 0 0 0
As % of all permanent IT jobs located in Dorking - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £19,000 £19,500 £20,000
% change year-on-year
-2.56% -2.50%
All Job Titles
Dorking
Permanent IT job ads with a match in the
Job Titles category
102 52 27
As % of all permanent IT jobs located in Dorking 91.89% 96.30% 93.10%
Number of salaries quoted 98 30 20
Average salary £42,500 £36,000 £27,500
Average salary % change year-on-year
+18.05% +30.90%
90% offered a salary of more than £27,500 £27,500 £20,500
10% offered a salary of more than £60,000 £40,000 £42,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support
Surrey

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the Dorking region as a proportion of the total demand within the Job Titles category.

Dorking 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Dorking region.

Dorking 1st Line Support Salary Trend

1st Line Support
Top 6 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Dorking region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 1 (50.00%) ITIL
1 1 (50.00%) Active Directory
1 1 (50.00%) Remedy
1 1 (50.00%) Service Delivery
1 1 (50.00%) Finance
1 1 (50.00%) Problem Management

1st Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Dorking region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

General
1 1 (50.00%) Finance
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Service Delivery
1 1 (50.00%) Problem Management
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Remedy