The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Dorking region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 27 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 4 0 0
As % of all permanent IT jobs located in Dorking 4.00% - -
As % of the Job Titles category 4.00% - -
Number of salaries quoted 4 0 0
Average salary £22,500 - -
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorking
Permanent IT job ads with a match in the
Job Titles category
100 47 117
As % of all permanent IT jobs located in Dorking 100.00% 92.16% 97.50%
Number of salaries quoted 82 47 101
Average salary £40,000 £45,000 £38,500
Average salary % change year-on-year
-11.11% +16.88%
90% offered a salary of more than £21,000 £32,500 £30,000
10% offered a salary of more than £52,500 £45,000 £53,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support
Jobs Demand Trend in Dorking

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Dorking region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Dorking

1st Line Support
Salary Trend in Dorking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Dorking region.

1st Line Support Salary Trend in Dorking

1st Line Support
Top 30 Related IT Skills in Dorking

For the 6 months to 22 August 2014, IT jobs across the Dorking region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 11 (100.00%) Windows
2 10 (90.91%) Active Directory
3 7 (63.64%) MS Office
3 7 (63.64%) ITIL
3 7 (63.64%) Microsoft
3 7 (63.64%) Windows 8
4 6 (54.55%) VMware
4 6 (54.55%) Citrix
5 5 (45.45%) Windows 7
6 3 (27.27%) Firewall
6 3 (27.27%) XenApp
6 3 (27.27%) Veeam
6 3 (27.27%) Kaseya
6 3 (27.27%) Exchange Server 2003
6 3 (27.27%) Fat Client
6 3 (27.27%) VMware Infrastructure
6 3 (27.27%) SAN
6 3 (27.27%) Thin Client
6 3 (27.27%) Terminal Services
6 3 (27.27%) Windows Server 2003
6 3 (27.27%) Symantec
6 3 (27.27%) Norton AntiVirus
6 3 (27.27%) Windows XP
6 3 (27.27%) MS Exchange
6 3 (27.27%) DNS
6 3 (27.27%) SLA
6 3 (27.27%) Cisco
6 3 (27.27%) Backup Exec
6 3 (27.27%) Windows Server 2012
6 3 (27.27%) Kalman Filter

1st Line Support
Top Related IT Skills in Dorking by Category

For the 6 months to 22 August 2014, IT jobs across the Dorking region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) Exchange Server 2003
1 3 (27.27%) MS Exchange
Applications
1 7 (63.64%) MS Office
Communications & Networking
1 3 (27.27%) Firewall
1 3 (27.27%) SAN
1 3 (27.27%) DNS
General
1 1 (9.09%) Telecoms
Miscellaneous
1 3 (27.27%) Fat Client
1 3 (27.27%) Thin Client
2 1 (9.09%) Firmware
Operating Systems
1 11 (100.00%) Windows
2 7 (63.64%) Windows 8
3 5 (45.45%) Windows 7
4 3 (27.27%) Windows Server 2003
4 3 (27.27%) Windows XP
4 3 (27.27%) Windows Server 2012
Processes & Methodologies
1 7 (63.64%) ITIL
2 3 (27.27%) Kalman Filter
Qualifications
1 1 (9.09%) CCNA
1 1 (9.09%) Cisco Certification
1 1 (9.09%) Network+ Certification
Quality Assurance & Compliance
1 3 (27.27%) SLA
System Software
1 10 (90.91%) Active Directory
2 3 (27.27%) XenApp
2 3 (27.27%) VMware Infrastructure
2 3 (27.27%) Terminal Services
Systems Management
1 3 (27.27%) Norton AntiVirus
1 3 (27.27%) Backup Exec
Vendors
1 7 (63.64%) Microsoft
2 6 (54.55%) VMware
2 6 (54.55%) Citrix
3 3 (27.27%) Veeam
3 3 (27.27%) Kaseya
3 3 (27.27%) Symantec
3 3 (27.27%) Cisco
Dorking, Surrey
Greywood Associates Limited
Salary: £18000 - £24000 per annum + excellent benefits
Posted: 2 days ago
Dorking, Surrey
Resource Management
Salary: £20 - £22000 per annum + Benefits
Posted: 3 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £26000 per annum
Posted: 4 days ago