The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Dorking region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
First Line Support
Rank 21 - 15
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 10 0 2
As % of all permanent IT jobs located in Dorking 9.01% - 2.94%
As % of the Job Titles category 9.01% - 3.03%
Number of salaries quoted 10 0 2
Average salary £21,500 - £21,750
90% offered a salary of more than £21,350 - £20,750
10% offered a salary of more than £23,250 - £22,750
UK excluding London average salary £20,000 £20,000 £20,413
% change year-on-year
- -2.02%
1st Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorking
Permanent IT job ads with a match in the
Job Titles category
111 43 66
As % of all permanent IT jobs located in Dorking 100.00% 84.31% 97.06%
Number of salaries quoted 100 38 64
Average salary £35,000 £32,500 £45,000
Average salary % change year-on-year
+7.69% -27.77%
90% offered a salary of more than £21,000 £20,500 £21,000
10% offered a salary of more than £50,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Dorking

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Dorking region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Dorking

1st Line Support
Salary Trend in Dorking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Dorking region.

1st Line Support Salary Trend in Dorking

1st Line Support
Top 28 Related IT Skills in Dorking

For the 6 months to 27 February 2015, IT jobs across the Dorking region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 15 (100.00%) Windows
1 15 (100.00%) Active Directory
2 12 (80.00%) MS Office
2 12 (80.00%) Microsoft
2 12 (80.00%) Windows 8
3 11 (73.33%) VMware Infrastructure
3 11 (73.33%) VMware
3 11 (73.33%) MS Exchange
4 10 (66.67%) Windows 7
5 9 (60.00%) XenApp
5 9 (60.00%) Kalman Filter
5 9 (60.00%) Citrix
5 9 (60.00%) MS Excel
5 9 (60.00%) Terminal Services
6 7 (46.67%) Symantec
6 7 (46.67%) Norton AntiVirus
6 7 (46.67%) Thin Client
6 7 (46.67%) Fat Client
6 7 (46.67%) Veeam
6 7 (46.67%) Backup Exec
7 3 (20.00%) Windows Server 2008
7 3 (20.00%) Windows Server 2012
7 3 (20.00%) Windows Server 2003
8 2 (13.33%) DNS
8 2 (13.33%) Windows XP
8 2 (13.33%) ITIL
8 2 (13.33%) Exchange Server 2003
9 1 (6.67%) SLA

1st Line Support
Top Related IT Skills in Dorking by Category

For the 6 months to 27 February 2015, IT jobs across the Dorking region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (73.33%) MS Exchange
2 2 (13.33%) Exchange Server 2003
Applications
1 12 (80.00%) MS Office
2 9 (60.00%) MS Excel
Communications & Networking
1 2 (13.33%) DNS
Miscellaneous
1 7 (46.67%) Thin Client
1 7 (46.67%) Fat Client
Operating Systems
1 15 (100.00%) Windows
2 12 (80.00%) Windows 8
3 10 (66.67%) Windows 7
4 3 (20.00%) Windows Server 2012
4 3 (20.00%) Windows Server 2003
4 3 (20.00%) Windows Server 2008
5 2 (13.33%) Windows XP
Processes & Methodologies
1 9 (60.00%) Kalman Filter
2 2 (13.33%) ITIL
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 15 (100.00%) Active Directory
2 11 (73.33%) VMware Infrastructure
3 9 (60.00%) XenApp
3 9 (60.00%) Terminal Services
Systems Management
1 7 (46.67%) Norton AntiVirus
1 7 (46.67%) Backup Exec
Vendors
1 12 (80.00%) Microsoft
2 11 (73.33%) VMware
3 9 (60.00%) Citrix
4 7 (46.67%) Symantec
4 7 (46.67%) Veeam