The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Dorking region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 18 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Engineer 21 0 0
As % of all permanent IT jobs located in Dorking 18.26% - -
As % of the Job Titles category 18.26% - -
Number of salaries quoted 21 0 0
Average salary £26,500 - -
UK excluding London average salary £23,500 £22,500 £23,000
% change year-on-year
+4.44% -2.17%
Service Desk Engineer
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorking
Permanent IT job ads with a match in the
Job Titles category
115 34 119
As % of all permanent IT jobs located in Dorking 100.00% 80.95% 97.54%
Number of salaries quoted 101 31 105
Average salary £30,000 £45,000 £40,000
Average salary % change year-on-year
-33.33% +12.50%
90% offered a salary of more than £21,000 £32,500 £32,000
10% offered a salary of more than £52,500 £45,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Engineer
Jobs Demand Trend in Dorking

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Dorking region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Dorking

Service Desk Engineer
Salary Trend in Dorking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Dorking region.

Service Desk Engineer Salary Trend in Dorking

Service Desk Engineer
Top 30 Related IT Skills in Dorking

For the 6 months to 19 September 2014, IT jobs across the Dorking region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 27 (100.00%) Citrix
1 27 (100.00%) VMware
2 26 (96.30%) Active Directory
2 26 (96.30%) Windows
3 20 (74.07%) Windows Server 2012
4 17 (62.96%) Windows Server 2003
5 11 (40.74%) VMware Infrastructure
5 11 (40.74%) ITIL
5 11 (40.74%) Microsoft
5 11 (40.74%) XenApp
6 10 (37.04%) Terminal Services
6 10 (37.04%) MS Office
6 10 (37.04%) MS Exchange
7 9 (33.33%) DNS
7 9 (33.33%) SLA
7 9 (33.33%) Cisco
7 9 (33.33%) Thin Client
7 9 (33.33%) Backup Exec
7 9 (33.33%) Symantec
7 9 (33.33%) Veeam
7 9 (33.33%) Fat Client
7 9 (33.33%) Windows 8
7 9 (33.33%) Kalman Filter
8 8 (29.63%) Norton AntiVirus
8 8 (29.63%) Firewall
8 8 (29.63%) SAN
9 7 (25.93%) Kaseya
10 6 (22.22%) CCNA
10 6 (22.22%) Cisco Certification
11 5 (18.52%) MS Excel

Service Desk Engineer
Top Related IT Skills in Dorking by Category

For the 6 months to 19 September 2014, IT jobs across the Dorking region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (37.04%) MS Exchange
2 5 (18.52%) Exchange Server 2003
3 1 (3.70%) Exchange Server 2007
3 1 (3.70%) Exchange Server 2010
Applications
1 10 (37.04%) MS Office
2 5 (18.52%) MS Excel
Communications & Networking
1 9 (33.33%) DNS
2 8 (29.63%) SAN
2 8 (29.63%) Firewall
3 4 (14.81%) Internet
3 4 (14.81%) WAN
3 4 (14.81%) DHCP
Miscellaneous
1 9 (33.33%) Thin Client
1 9 (33.33%) Fat Client
Operating Systems
1 26 (96.30%) Windows
2 20 (74.07%) Windows Server 2012
3 17 (62.96%) Windows Server 2003
4 9 (33.33%) Windows 8
5 5 (18.52%) Windows Server 2008
5 5 (18.52%) Windows 7
5 5 (18.52%) Windows XP
Processes & Methodologies
1 11 (40.74%) ITIL
2 9 (33.33%) Kalman Filter
Qualifications
1 6 (22.22%) CCNA
1 6 (22.22%) Cisco Certification
Quality Assurance & Compliance
1 9 (33.33%) SLA
System Software
1 26 (96.30%) Active Directory
2 11 (40.74%) VMware Infrastructure
2 11 (40.74%) XenApp
3 10 (37.04%) Terminal Services
Systems Management
1 9 (33.33%) Backup Exec
2 8 (29.63%) Norton AntiVirus
Vendors
1 27 (100.00%) Citrix
1 27 (100.00%) VMware
2 11 (40.74%) Microsoft
3 9 (33.33%) Cisco
3 9 (33.33%) Symantec
3 9 (33.33%) Veeam
4 7 (25.93%) Kaseya