The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Dorking region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Technical Support
Rank 29 7 -
Rank change year-on-year
-22 -
Permanent jobs requiring a Technical Support 15 12 0
As % of all permanent IT jobs located in Dorking 10.27% 32.43% -
As % of the Job Titles category 10.49% 37.50% -
Number of salaries quoted 15 12 0
Average salary £21,000 £28,250 -
Average salary % change year-on-year
-25.66% -
UK excluding London average salary £30,000 £31,000 £28,500
% change year-on-year
-3.22% +8.77%
Technical Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorking
Permanent IT job ads with a match in the
Job Titles category
143 32 118
As % of all permanent IT jobs located in Dorking 97.95% 86.49% 99.16%
Number of salaries quoted 134 25 114
Average salary £28,000 £28,000 £37,000
Average salary % change year-on-year
- -24.32%
90% offered a salary of more than £21,000 £28,000 £22,500
10% offered a salary of more than £50,000 £45,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Dorking

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Dorking region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Dorking

Technical Support
Salary Trend in Dorking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Dorking region.

Technical Support Salary Trend in Dorking

Technical Support
Top 30 Related IT Skills in Dorking

For the 6 months to 28 November 2014, IT jobs across the Dorking region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 19 (100.00%) Windows
1 19 (100.00%) Active Directory
2 18 (94.74%) Citrix
2 18 (94.74%) MS Office
2 18 (94.74%) Symantec
2 18 (94.74%) Thin Client
2 18 (94.74%) Terminal Services
2 18 (94.74%) VMware
2 18 (94.74%) Backup Exec
2 18 (94.74%) Fat Client
2 18 (94.74%) VMware Infrastructure
2 18 (94.74%) XenApp
2 18 (94.74%) Veeam
2 18 (94.74%) Microsoft
3 16 (84.21%) Kalman Filter
3 16 (84.21%) Windows 8
3 16 (84.21%) Norton AntiVirus
4 14 (73.68%) MS Excel
5 12 (63.16%) LAN
5 12 (63.16%) WAN
5 12 (63.16%) Windows 7
6 6 (31.58%) ITIL
6 6 (31.58%) DNS
6 6 (31.58%) Windows XP
6 6 (31.58%) MS Exchange
6 6 (31.58%) Exchange Server 2003
7 5 (26.32%) Service Delivery
7 5 (26.32%) Disaster Recovery
8 4 (21.05%) Firewall
8 4 (21.05%) SLA

Technical Support
Top Related IT Skills in Dorking by Category

For the 6 months to 28 November 2014, IT jobs across the Dorking region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (31.58%) MS Exchange
1 6 (31.58%) Exchange Server 2003
2 2 (10.53%) Exchange Server 2007
2 2 (10.53%) Exchange Server 2010
Applications
1 18 (94.74%) MS Office
2 14 (73.68%) MS Excel
Communications & Networking
1 12 (63.16%) LAN
1 12 (63.16%) WAN
2 6 (31.58%) DNS
3 4 (21.05%) SAN
3 4 (21.05%) Firewall
Miscellaneous
1 18 (94.74%) Thin Client
1 18 (94.74%) Fat Client
Operating Systems
1 19 (100.00%) Windows
2 16 (84.21%) Windows 8
3 12 (63.16%) Windows 7
4 6 (31.58%) Windows XP
5 3 (15.79%) Windows Server 2003
5 3 (15.79%) Windows Server 2008
6 1 (5.26%) Windows Server 2012
Processes & Methodologies
1 16 (84.21%) Kalman Filter
2 6 (31.58%) ITIL
3 5 (26.32%) Service Delivery
3 5 (26.32%) Disaster Recovery
Quality Assurance & Compliance
1 4 (21.05%) SLA
System Software
1 19 (100.00%) Active Directory
2 18 (94.74%) Terminal Services
2 18 (94.74%) VMware Infrastructure
2 18 (94.74%) XenApp
Systems Management
1 18 (94.74%) Backup Exec
2 16 (84.21%) Norton AntiVirus
Vendors
1 18 (94.74%) Microsoft
1 18 (94.74%) Citrix
1 18 (94.74%) Symantec
1 18 (94.74%) VMware
1 18 (94.74%) Veeam
2 4 (21.05%) Kaseya
2 4 (21.05%) Cisco