1st/2nd Line Service Desk Analyst Jobs in Dorset

1st/2nd Line Service Desk Analyst
South West > Dorset

The median 1st/2nd Line Service Desk Analyst salary in Dorset is £27,500 per year according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 92 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Service Desk Analyst 2 0 0
As % of all permanent jobs advertised in Dorset 0.19% - -
As % of the Job Titles category 0.20% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £26,250 - -
Median annual salary (50th Percentile) £27,500 - -
75th Percentile £28,750 - -
90th Percentile - - -
South West median annual salary £27,500 - £30,000
% change year-on-year - - +30.43%

All Permanent IT Job Vacancies
Dorset

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Dorset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dorset with a recognized job title 990 629 728
% of permanent jobs with a recognized job title 95.19% 84.89% 97.85%
Number of salaries quoted 641 399 593
10th Percentile £27,000 £31,250 £28,000
25th Percentile £36,250 £39,000 £36,250
Median annual salary (50th Percentile) £50,000 £47,500 £49,000
Median % change year-on-year +5.26% -3.06% +8.89%
75th Percentile £60,000 £58,750 £62,250
90th Percentile £65,000 £71,500 £73,750
South West median annual salary £50,000 £51,500 £50,000
% change year-on-year -2.91% +3.00% +11.11%

1st/2nd Line Service Desk Analyst
Job Vacancy Trend in Dorset

Job postings that featured 1st/2nd Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Dorset.

Job vacancy trend for 1st/2nd Line Service Desk Analyst in Dorset

1st/2nd Line Service Desk Analyst
Salary Trend in Dorset

3-month moving average salary quoted in jobs citing 1st/2nd Line Service Desk Analyst in Dorset.

Salary trend for 1st/2nd Line Service Desk Analyst in Dorset

1st/2nd Line Service Desk Analyst
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Service Desk Analyst within the Dorset region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bournemouth - 2 £27,500 -
1st/2nd Line Service Desk Analyst
South West

1st/2nd Line Service Desk Analyst Skill Set
Top 5 Co-occurring Skills and Capabilities in Dorset

For the 6 months to 18 April 2024, 1st/2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dorset region featuring 1st/2nd Line Service Desk Analyst in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Active Directory
1 2 (100.00%) Service Management
1 2 (100.00%) ITSM
1 2 (100.00%) ServiceNow

1st/2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Service Management
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) ServiceNow