2nd Line Support Analyst Jobs in Dorset

Second Line Support Analyst
South West > Dorset

The median Second Line Support Analyst salary in Dorset is £37,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 92 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Analyst 4 0 0
As % of all permanent jobs advertised in Dorset 0.38% - -
As % of the Job Titles category 0.40% - -
Number of salaries quoted 4 0 0
10th Percentile - - -
25th Percentile £36,250 - -
Median annual salary (50th Percentile) £37,500 - -
75th Percentile £38,750 - -
90th Percentile - - -
South West median annual salary £43,000 £30,250 £28,750
% change year-on-year +42.15% +5.22% +22.34%

All Permanent IT Job Vacancies
Dorset

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Dorset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dorset with a recognized job title 1,004 619 731
% of permanent jobs with a recognized job title 95.26% 84.68% 97.86%
Number of salaries quoted 642 390 591
10th Percentile £27,000 £31,250 £28,000
25th Percentile £36,250 £38,813 £36,250
Median annual salary (50th Percentile) £50,000 £47,500 £49,000
Median % change year-on-year +5.26% -3.06% +8.89%
75th Percentile £60,000 £58,750 £62,250
90th Percentile £65,000 £71,375 £73,750
South West median annual salary £50,000 £51,500 £50,000
% change year-on-year -2.91% +3.00% +11.11%

2nd Line Support Analyst
Job Vacancy Trend in Dorset

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Dorset.

Job vacancy trend for 2nd Line Support Analyst in Dorset

2nd Line Support Analyst
Salary Trend in Dorset

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Dorset.

Salary trend for 2nd Line Support Analyst in Dorset

2nd Line Support Analyst Skill Set
Top 29 Co-occurring Skills and Capabilities in Dorset

For the 6 months to 19 April 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dorset region featuring 2nd Line Support Analyst in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Microsoft Exchange
1 4 (100.00%) LAN
1 4 (100.00%) WAN
1 4 (100.00%) SLA
1 4 (100.00%) Cisco
1 4 (100.00%) Microsoft
1 4 (100.00%) Active Directory
1 4 (100.00%) HP
1 4 (100.00%) Dell
1 4 (100.00%) Citrix
1 4 (100.00%) Symantec
1 4 (100.00%) Firewall
1 4 (100.00%) VMware
1 4 (100.00%) VMware Workstation
1 4 (100.00%) Google
1 4 (100.00%) SCCM
1 4 (100.00%) VMware Infrastructure
1 4 (100.00%) Hyper-V
1 4 (100.00%) XenApp
1 4 (100.00%) XenDesktop
1 4 (100.00%) Azure
1 4 (100.00%) AWS
1 4 (100.00%) Microsoft 365
1 4 (100.00%) Microsoft Intune
1 4 (100.00%) Mobile Device Management
1 4 (100.00%) GCP
1 4 (100.00%) Windows Server
1 4 (100.00%) Server Virtualisation

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (100.00%) Microsoft Exchange
Cloud Services
1 4 (100.00%) AWS
1 4 (100.00%) Azure
1 4 (100.00%) GCP
1 4 (100.00%) Microsoft 365
Communications & Networking
1 4 (100.00%) Firewall
1 4 (100.00%) LAN
1 4 (100.00%) WAN
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows Server
Processes & Methodologies
1 4 (100.00%) Mobile Device Management
1 4 (100.00%) Server Virtualisation
Quality Assurance & Compliance
1 4 (100.00%) SLA
System Software
1 4 (100.00%) Active Directory
1 4 (100.00%) Hyper-V
1 4 (100.00%) VMware Infrastructure
1 4 (100.00%) VMware Workstation
1 4 (100.00%) XenApp
1 4 (100.00%) XenDesktop
Systems Management
1 4 (100.00%) Microsoft Intune
1 4 (100.00%) SCCM
Vendors
1 4 (100.00%) Cisco
1 4 (100.00%) Citrix
1 4 (100.00%) Dell
1 4 (100.00%) Google
1 4 (100.00%) HP
1 4 (100.00%) Microsoft
1 4 (100.00%) Symantec
1 4 (100.00%) VMware