The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 75 70 -
Rank change year-on-year
-5 -
Permanent jobs requiring a Help Desk Support 1 2 0
As % of all permanent IT jobs located in Dorset 0.15% 0.30% -
As % of the Job Titles category 0.15% 0.31% -
Number of salaries quoted 1 2 0
Average salary £30,000 £11,500 -
Average salary % change year-on-year
+160.86% -
UK excluding London average salary £21,500 £21,500 £20,500
% change year-on-year
- +4.87%
Help Desk Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorset
Permanent IT job ads with a match in the
Job Titles category
668 638 662
As % of all permanent IT jobs located in Dorset 97.09% 96.67% 96.50%
Number of salaries quoted 565 548 583
Average salary £37,500 £36,000 £33,000
Average salary % change year-on-year
+4.16% +9.09%
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £57,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Dorset region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Dorset

Help Desk Support
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Dorset region.

Help Desk Support Salary Trend in Dorset

Help Desk Support
Top 25 Related IT Skills in Dorset

For the 6 months to 19 December 2014, IT jobs across the Dorset region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 2 (66.67%) Windows
2 1 (33.33%) Windows 2000
2 1 (33.33%) Windows XP
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Vista
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows Server 2012
2 1 (33.33%) LAN
2 1 (33.33%) MCSE
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) Degree
2 1 (33.33%) SLA
2 1 (33.33%) CMS
2 1 (33.33%) W3C
2 1 (33.33%) Active Directory
2 1 (33.33%) MS Project
2 1 (33.33%) MS Office
2 1 (33.33%) MS Visio
2 1 (33.33%) Acrobat
2 1 (33.33%) Microsoft
2 1 (33.33%) Adobe
2 1 (33.33%) ITIL
2 1 (33.33%) Content Management
2 1 (33.33%) ITIL V2

Help Desk Support
Top Related IT Skills in Dorset by Category

For the 6 months to 19 December 2014, IT jobs across the Dorset region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) CMS
Applications
1 1 (33.33%) MS Project
1 1 (33.33%) MS Office
1 1 (33.33%) MS Visio
1 1 (33.33%) Acrobat
Communications & Networking
1 1 (33.33%) LAN
Miscellaneous
1 1 (33.33%) W3C
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows 2000
2 1 (33.33%) Windows XP
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Vista
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Content Management
1 1 (33.33%) ITIL V2
Qualifications
1 1 (33.33%) MCSE
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) Degree
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) Adobe