The statistics below represent IT jobs advertised across the Dudley region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 9 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 4 0 0
As % of all permanent IT jobs located in Dudley 13.79% - -
As % of the Job Titles category 14.81% - -
Number of salaries quoted 4 0 0
Median salary £24,250 - -
UK excluding London median salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dudley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dudley
Permanent IT job ads with a match in the
Job Titles category
27 22 21
As % of all permanent IT jobs located in Dudley 93.10% 100.00% 100.00%
Number of salaries quoted 25 20 16
Median salary £23,500 £30,500 £35,000
Median salary % change year-on-year
-22.95% -12.85%
90% offered a salary of more than £20,500 £28,000 £22,500
10% offered a salary of more than £28,000 £47,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Dudley

The demand trend of job ads across the Dudley region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Dudley

2nd Line Support
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Dudley region.

2nd Line Support Salary Trend in Dudley

2nd Line Support Skill Set
Top 30 Related IT Skills in Dudley

For the 6 months to 27 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region featuring 2nd Line Support in the job title.

1 2 (50.00%) Mitel
1 2 (50.00%) Windows 8
1 2 (50.00%) Windows Server 2012
1 2 (50.00%) Windows Server 2008
1 2 (50.00%) Panasonic
1 2 (50.00%) Windows 7
1 2 (50.00%) Windows 10
1 2 (50.00%) Windows Server
1 2 (50.00%) Windows
1 2 (50.00%) MS Excel
1 2 (50.00%) ADSL
1 2 (50.00%) LAN
1 2 (50.00%) VoIP
1 2 (50.00%) WAN
1 2 (50.00%) Cisco
1 2 (50.00%) Microsoft
1 2 (50.00%) Firewall
1 2 (50.00%) Wireless
1 2 (50.00%) BT
1 2 (50.00%) NEC
1 2 (50.00%) Telecoms
1 2 (50.00%) HP
1 2 (50.00%) Dell
1 2 (50.00%) Internet
1 2 (50.00%) MPLS
1 2 (50.00%) VLAN
1 2 (50.00%) Project Planning
1 2 (50.00%) Draytek
2 1 (25.00%) Cisco Certification
2 1 (25.00%) CCNA

2nd Line Support Skill Set
Top Related IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) MS Excel
Communications & Networking
1 2 (50.00%) ADSL
1 2 (50.00%) Firewall
1 2 (50.00%) Internet
1 2 (50.00%) LAN
1 2 (50.00%) MPLS
1 2 (50.00%) VLAN
1 2 (50.00%) VoIP
1 2 (50.00%) WAN
1 2 (50.00%) Wireless
General
1 2 (50.00%) Telecoms
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows 10
1 2 (50.00%) Windows 7
1 2 (50.00%) Windows 8
1 2 (50.00%) Windows Server
1 2 (50.00%) Windows Server 2008
1 2 (50.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) Project Planning
Qualifications
1 1 (25.00%) CCNA
1 1 (25.00%) Cisco Certification
Vendors
1 2 (50.00%) BT
1 2 (50.00%) Cisco
1 2 (50.00%) Dell
1 2 (50.00%) Draytek
1 2 (50.00%) HP
1 2 (50.00%) Microsoft
1 2 (50.00%) Mitel
1 2 (50.00%) NEC
1 2 (50.00%) Panasonic