The table below looks at the statistics for CRM skills in IT jobs advertised for the Dudley region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 7 8 -
Rank change year-on-year
+1 -
Permanent jobs citing CRM 1 2 0
As % of all permanent IT jobs located in Dudley 5.00% 10.53% -
As % of the Processes & Methodologies category 6.67% 18.18% -
Number of salaries quoted 1 2 0
Average salary £22,500 £46,750 -
Average salary % change year-on-year
-51.87% -
UK excluding London average salary £42,500 £42,500 £42,500
CRM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
15 11 20
As % of all permanent IT jobs located in Dudley 75.00% 57.89% 68.97%
Number of salaries quoted 10 10 20
Average salary £30,000 £33,500 £32,500
Average salary % change year-on-year
-10.44% +3.07%
90% offered a salary of more than £22,500 £27,500 £30,000
10% offered a salary of more than £47,500 £33,900 £48,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Dudley

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Dudley region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Dudley

CRM
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Dudley region.

CRM Salary Trend in Dudley

CRM
Top 12 Related IT Skills in Dudley

For the 6 months to 21 August 2014, IT jobs across the Dudley region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 3 (100.00%) Project Management
2 2 (66.67%) ERP
2 2 (66.67%) Software Testing
2 2 (66.67%) Degree
2 2 (66.67%) QA
3 1 (33.33%) MS Project
3 1 (33.33%) PRINCE2
3 1 (33.33%) Microsoft
3 1 (33.33%) Service Delivery
3 1 (33.33%) Stakeholder Management
3 1 (33.33%) Project Planning
3 1 (33.33%) Change Control

CRM
Top Related IT Skills in Dudley by Category

For the 6 months to 21 August 2014, IT jobs across the Dudley region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) MS Project
Job Titles
1 2 (66.67%) Junior
1 2 (66.67%) Analyst
1 2 (66.67%) Test Analyst
1 2 (66.67%) QA Test Analyst
1 2 (66.67%) QA Analyst
1 2 (66.67%) Junior Test Analyst
1 2 (66.67%) Junior Analyst
2 1 (33.33%) IT Project Manager
2 1 (33.33%) Project Manager
Processes & Methodologies
1 3 (100.00%) Project Management
2 2 (66.67%) ERP
2 2 (66.67%) Software Testing
3 1 (33.33%) Project Planning
3 1 (33.33%) Change Control
3 1 (33.33%) PRINCE2
3 1 (33.33%) Service Delivery
3 1 (33.33%) Stakeholder Management
Qualifications
1 2 (66.67%) Degree
Quality Assurance & Compliance
1 2 (66.67%) QA
Vendors
1 1 (33.33%) Microsoft