The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Dudley region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 11 14 11
Rank change year-on-year
+3 -3
Permanent jobs citing Service Delivery 8 1 3
As % of all permanent IT jobs located in Dudley 17.78% 2.22% 7.89%
As % of the Processes & Methodologies category 21.62% 4.35% 9.68%
Number of salaries quoted 6 1 3
Average salary £29,000 £47,500 £17,500
Average salary % change year-on-year
-38.94% +171.42%
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
37 23 31
As % of all permanent IT jobs located in Dudley 82.22% 51.11% 81.58%
Number of salaries quoted 35 22 30
Average salary £29,000 £40,000 £33,500
Average salary % change year-on-year
-27.50% +19.40%
90% offered a salary of more than £24,000 £22,500 £17,500
10% offered a salary of more than £54,250 £35,000 £47,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Delivery
Jobs Demand Trend in Dudley

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Dudley region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Dudley

Service Delivery
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Dudley region.

Service Delivery Salary Trend in Dudley

Service Delivery
Top 30 Related IT Skills in Dudley

For the 6 months to 22 May 2015, IT jobs across the Dudley region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (100.00%) ITIL
1 10 (100.00%) VMware
2 8 (80.00%) Cisco
3 7 (70.00%) LAN
3 7 (70.00%) VoIP
3 7 (70.00%) WAN
3 7 (70.00%) PPP
3 7 (70.00%) TCP/IP
3 7 (70.00%) VPN
3 7 (70.00%) DNS
3 7 (70.00%) MPLS
3 7 (70.00%) OSPF
3 7 (70.00%) BGP
3 7 (70.00%) EIGRP
3 7 (70.00%) Firewall
3 7 (70.00%) Wi-Fi
3 7 (70.00%) Wireless
3 7 (70.00%) Wireshark
3 7 (70.00%) Load Balancing
3 7 (70.00%) Cisco IOS
3 7 (70.00%) Cisco ASA
3 7 (70.00%) High Availability
3 7 (70.00%) VLAN
3 7 (70.00%) Cisco Nexus
3 7 (70.00%) HSRP
3 7 (70.00%) Spanning Tree
4 3 (30.00%) Continuous Improvement
4 3 (30.00%) VMware Infrastructure
4 3 (30.00%) Citrix
4 3 (30.00%) Service Management

Service Delivery
Top Related IT Skills in Dudley by Category

For the 6 months to 22 May 2015, IT jobs across the Dudley region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Communications & Networking
1 7 (70.00%) LAN
1 7 (70.00%) VoIP
1 7 (70.00%) WAN
1 7 (70.00%) PPP
1 7 (70.00%) TCP/IP
1 7 (70.00%) VPN
1 7 (70.00%) DNS
1 7 (70.00%) MPLS
1 7 (70.00%) OSPF
1 7 (70.00%) BGP
1 7 (70.00%) EIGRP
1 7 (70.00%) Firewall
1 7 (70.00%) Wi-Fi
1 7 (70.00%) Wireless
1 7 (70.00%) Wireshark
1 7 (70.00%) Cisco IOS
1 7 (70.00%) Cisco ASA
1 7 (70.00%) VLAN
1 7 (70.00%) Cisco Nexus
1 7 (70.00%) HSRP
Job Titles
1 10 (100.00%) Analyst
2 8 (80.00%) Network Analyst
3 3 (30.00%) Operations Analyst
4 1 (10.00%) Data Centre Analyst
4 1 (10.00%) Network Operations Analyst
4 1 (10.00%) Data Analyst
4 1 (10.00%) Data Network Analyst
Miscellaneous
1 1 (10.00%) Analytical Skills
1 1 (10.00%) Statistics
1 1 (10.00%) Management Information System
1 1 (10.00%) GIS
Operating Systems
1 3 (30.00%) Linux
2 2 (20.00%) Windows
3 1 (10.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (100.00%) ITIL
2 7 (70.00%) Load Balancing
2 7 (70.00%) High Availability
3 3 (30.00%) Continuous Improvement
3 3 (30.00%) Service Management
4 2 (20.00%) Change Management
4 2 (20.00%) Process Management
4 2 (20.00%) Capacity Management
5 1 (10.00%) Incident Management
5 1 (10.00%) ITSM
5 1 (10.00%) Network Management
Programming Languages
1 2 (20.00%) C
Qualifications
1 2 (20.00%) MCSE
1 2 (20.00%) Microsoft Certification
1 2 (20.00%) VMware Certified Professional (VCP)
1 2 (20.00%) Degree
1 2 (20.00%) ITIL Foundation Certificate
2 1 (10.00%) Cisco Certification
2 1 (10.00%) CCNP
2 1 (10.00%) CCNA
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 3 (30.00%) VMware Infrastructure
2 2 (20.00%) Active Directory
Vendors
1 10 (100.00%) VMware
2 8 (80.00%) Cisco
3 3 (30.00%) Citrix
3 3 (30.00%) NetApp
4 2 (20.00%) Microsoft
5 1 (10.00%) Dell