The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Dudley region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 9 6 9
Rank change year-on-year
-3 +3
Permanent jobs citing Service Delivery 5 18 1
As % of all permanent IT jobs located in Dudley 13.89% 23.68% 5.00%
As % of the Processes & Methodologies category 20.83% 26.09% 9.09%
Number of salaries quoted 5 18 1
Median salary £29,000 £34,500 £25,000
Median salary % change year-on-year
-15.94% +38.00%
UK excluding London median salary £43,500 £45,000 £45,000
% change year-on-year
-3.33% -
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
24 69 11
As % of all permanent IT jobs located in Dudley 66.67% 90.79% 55.00%
Number of salaries quoted 23 63 9
Median salary £32,000 £25,500 £25,000
Median salary % change year-on-year
+25.49% +2.00%
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Dudley

The demand trend of job ads across the Dudley region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Dudley

Service Delivery
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Dudley region.

Service Delivery Salary Trend in Dudley

Service Delivery
Top 30 Related IT Skills in Dudley

For the 6 months to 5 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region with a requirement for Service Delivery.

1 8 (100.00%) ITIL
2 6 (75.00%) ITSM
2 6 (75.00%) Service Management
2 6 (75.00%) VMware
2 6 (75.00%) Cisco
2 6 (75.00%) High Availability
3 5 (62.50%) Windows
3 5 (62.50%) Management Information System
4 4 (50.00%) Citrix
4 4 (50.00%) NetApp
4 4 (50.00%) Linux
4 4 (50.00%) Active Directory
4 4 (50.00%) Analytical Skills
4 4 (50.00%) Incident Management
4 4 (50.00%) VMware Infrastructure
4 4 (50.00%) Data Centre
5 3 (37.50%) Statistics
5 3 (37.50%) Red Hat Enterprise Linux
5 3 (37.50%) Network Management
5 3 (37.50%) Dell
5 3 (37.50%) SLA
5 3 (37.50%) MPLS
6 2 (25.00%) OSPF
6 2 (25.00%) BGP
6 2 (25.00%) EIGRP
6 2 (25.00%) Cisco Certification
6 2 (25.00%) Microsoft Certification
6 2 (25.00%) Wi-Fi
6 2 (25.00%) Wireless
6 2 (25.00%) GIS

Service Delivery
Top Related IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (12.50%) G Suite
Communications & Networking
1 3 (37.50%) MPLS
2 2 (25.00%) BGP
2 2 (25.00%) Cisco ASA
2 2 (25.00%) Cisco IOS
2 2 (25.00%) Cisco Nexus
2 2 (25.00%) DNS
2 2 (25.00%) EIGRP
2 2 (25.00%) Firewall
2 2 (25.00%) HSRP
2 2 (25.00%) LAN
2 2 (25.00%) OSPF
2 2 (25.00%) PPP
2 2 (25.00%) TCP/IP
2 2 (25.00%) VLAN
2 2 (25.00%) VoIP
2 2 (25.00%) VPN
2 2 (25.00%) WAN
2 2 (25.00%) Wi-Fi
2 2 (25.00%) Wireless
2 2 (25.00%) Wireshark
Database & Business Intelligence
1 2 (25.00%) GIS
Job Titles
1 8 (100.00%) Analyst
2 5 (62.50%) Network Analyst
3 4 (50.00%) Operations Analyst
4 3 (37.50%) Network Operations Analyst
5 2 (25.00%) Data Analyst
5 2 (25.00%) Data Centre Analyst
5 2 (25.00%) Data Centre Operations Analyst
6 1 (12.50%) 2nd/3rd Line Support
6 1 (12.50%) 2nd/3rd Line Support Analyst
6 1 (12.50%) 3rd Line Support
6 1 (12.50%) 3rd Line Support Analyst
6 1 (12.50%) Data Network Analyst
6 1 (12.50%) Support Analyst
Miscellaneous
1 5 (62.50%) Management Information System
2 4 (50.00%) Analytical Skills
2 4 (50.00%) Data Centre
3 3 (37.50%) Statistics
Operating Systems
1 5 (62.50%) Windows
2 4 (50.00%) Linux
3 3 (37.50%) Red Hat Enterprise Linux
4 1 (12.50%) Windows Server
4 1 (12.50%) Windows XP
Processes & Methodologies
1 8 (100.00%) ITIL
2 6 (75.00%) High Availability
2 6 (75.00%) ITSM
2 6 (75.00%) Service Management
3 4 (50.00%) Incident Management
4 3 (37.50%) Network Management
5 2 (25.00%) Contingency Planning
5 2 (25.00%) Continuous Improvement
5 2 (25.00%) Load Balancing
5 2 (25.00%) Software Deployment
6 1 (12.50%) Coaching
6 1 (12.50%) Data Centre Operations
6 1 (12.50%) Mobile Device Management
6 1 (12.50%) Network Monitoring
6 1 (12.50%) Server Building
6 1 (12.50%) Stakeholder Management
Programming Languages
1 1 (12.50%) Google Apps Script
1 1 (12.50%) JavaScript
1 1 (12.50%) PowerShell
1 1 (12.50%) R
Qualifications
1 2 (25.00%) CCNA
1 2 (25.00%) CCNP
1 2 (25.00%) Cisco Certification
1 2 (25.00%) MCSE
1 2 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (37.50%) SLA
System Software
1 4 (50.00%) Active Directory
1 4 (50.00%) VMware Infrastructure
2 1 (12.50%) Virtual Servers
2 1 (12.50%) vSphere
Systems Management
1 2 (25.00%) AirWatch
2 1 (12.50%) SCCM
2 1 (12.50%) WSUS
Vendors
1 6 (75.00%) Cisco
1 6 (75.00%) VMware
2 4 (50.00%) Citrix
2 4 (50.00%) NetApp
3 3 (37.50%) Dell
4 2 (25.00%) Google
4 2 (25.00%) Microsoft
5 1 (12.50%) Bomgar