The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Dudley region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Services Delivery
West Midlands / Dudley
Rank 6 6 15
Rank change year-on-year
0 +9
Permanent jobs citing Service Delivery 2 9 2
As % of all permanent IT jobs located in Dudley 11.11% 20.93% 5.88%
As % of the Processes & Methodologies category 11.76% 26.47% 8.33%
Number of salaries quoted 2 8 2
Median salary £17,500 £47,000 £25,000
Median salary % change year-on-year
-62.76% +88.00%
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
17 34 24
As % of all permanent IT jobs located in Dudley 94.44% 79.07% 70.59%
Number of salaries quoted 16 32 20
Median salary £40,000 £36,018 £27,500
Median salary % change year-on-year
+11.05% +30.97%
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Dudley

The demand trend of job ads across the Dudley region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Dudley

Service Delivery
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Dudley region.

Service Delivery Salary Trend in Dudley

Service Delivery
Top 30 Related IT Skills in Dudley

For the 6 months to 27 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region with a requirement for Service Delivery.

1 7 (100.00%) ITIL
2 5 (71.43%) ITSM
2 5 (71.43%) Service Management
2 5 (71.43%) VMware
3 4 (57.14%) Management Information System
3 4 (57.14%) Microsoft Certification
3 4 (57.14%) Microsoft
4 3 (42.86%) SLA
4 3 (42.86%) Cisco
4 3 (42.86%) MPLS
4 3 (42.86%) Incident Management
4 3 (42.86%) High Availability
5 2 (28.57%) Continuous Improvement
5 2 (28.57%) Cisco ASA
5 2 (28.57%) Cisco Nexus
5 2 (28.57%) Software Deployment
5 2 (28.57%) HSRP
5 2 (28.57%) Performance Monitoring
5 2 (28.57%) VLAN
5 2 (28.57%) Degree
5 2 (28.57%) Wireshark
5 2 (28.57%) Load Balancing
5 2 (28.57%) Cisco IOS
5 2 (28.57%) GIS
5 2 (28.57%) Firewall
5 2 (28.57%) VMware Certified Professional (VCP)
5 2 (28.57%) Google
5 2 (28.57%) OSPF
5 2 (28.57%) BGP
5 2 (28.57%) EIGRP

Service Delivery
Top Related IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (14.29%) G Suite
Communications & Networking
1 3 (42.86%) MPLS
2 2 (28.57%) BGP
2 2 (28.57%) Cisco ASA
2 2 (28.57%) Cisco IOS
2 2 (28.57%) Cisco Nexus
2 2 (28.57%) DNS
2 2 (28.57%) EIGRP
2 2 (28.57%) Firewall
2 2 (28.57%) HSRP
2 2 (28.57%) LAN
2 2 (28.57%) OSPF
2 2 (28.57%) PPP
2 2 (28.57%) TCP/IP
2 2 (28.57%) VLAN
2 2 (28.57%) VoIP
2 2 (28.57%) VPN
2 2 (28.57%) WAN
2 2 (28.57%) Wi-Fi
2 2 (28.57%) Wireless
2 2 (28.57%) Wireshark
Database & Business Intelligence
1 2 (28.57%) GIS
Job Titles
1 7 (100.00%) Analyst
2 2 (28.57%) Network Analyst
2 2 (28.57%) Service Analyst
2 2 (28.57%) Service Desk Analyst
2 2 (28.57%) Support Analyst
3 1 (14.29%) 1st/2nd Line Service Desk Analyst
3 1 (14.29%) 1st/2nd Line Support
3 1 (14.29%) 1st/2nd Line Support Analyst
3 1 (14.29%) 2nd Line Support
3 1 (14.29%) 2nd Line Support Analyst
3 1 (14.29%) 2nd/3rd Line Support
3 1 (14.29%) 2nd/3rd Line Support Analyst
3 1 (14.29%) 3rd Line Support
3 1 (14.29%) 3rd Line Support Analyst
3 1 (14.29%) Data Analyst
3 1 (14.29%) Data Centre Analyst
3 1 (14.29%) Data Centre Operations Analyst
3 1 (14.29%) Operations Analyst
3 1 (14.29%) Service Desk Support
3 1 (14.29%) Service Desk Support Analyst
Miscellaneous
1 4 (57.14%) Management Information System
2 1 (14.29%) Analytical Skills
2 1 (14.29%) Data Centre
Operating Systems
1 2 (28.57%) Windows
2 1 (14.29%) Linux
2 1 (14.29%) Windows Server
2 1 (14.29%) Windows XP
Processes & Methodologies
1 7 (100.00%) ITIL
2 5 (71.43%) ITSM
2 5 (71.43%) Service Management
3 3 (42.86%) High Availability
3 3 (42.86%) Incident Management
4 2 (28.57%) Contingency Planning
4 2 (28.57%) Continuous Improvement
4 2 (28.57%) Load Balancing
4 2 (28.57%) Performance Monitoring
4 2 (28.57%) Software Deployment
5 1 (14.29%) Coaching
5 1 (14.29%) Data Centre Operations
5 1 (14.29%) Mobile Device Management
5 1 (14.29%) Network Monitoring
5 1 (14.29%) Server Building
5 1 (14.29%) Stakeholder Management
Programming Languages
1 1 (14.29%) Google Apps Script
1 1 (14.29%) JavaScript
1 1 (14.29%) PowerShell
1 1 (14.29%) R
Qualifications
1 4 (57.14%) Microsoft Certification
2 2 (28.57%) A+ Certification
2 2 (28.57%) CCNA
2 2 (28.57%) CCNP
2 2 (28.57%) Cisco Certification
2 2 (28.57%) Degree
2 2 (28.57%) MCP
2 2 (28.57%) MCSE
2 2 (28.57%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (42.86%) SLA
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) Virtual Servers
1 1 (14.29%) VMware Infrastructure
1 1 (14.29%) vSphere
Systems Management
1 2 (28.57%) AirWatch
2 1 (14.29%) SCCM
2 1 (14.29%) WSUS
Vendors
1 5 (71.43%) VMware
2 4 (57.14%) Microsoft
3 3 (42.86%) Cisco
4 2 (28.57%) Google
5 1 (14.29%) Bomgar
5 1 (14.29%) Citrix
5 1 (14.29%) NetApp