The statistics below represent IT jobs advertised across the Dudley region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Support Analyst
West Midlands / Dudley
Rank 3 20 9
Rank change year-on-year
+17 -11
Permanent jobs requiring a Support Analyst 5 2 5
As % of all permanent IT jobs located in Dudley 19.23% 2.60% 17.86%
As % of the Job Titles category 20.83% 2.60% 17.86%
Number of salaries quoted 5 2 2
Median salary £27,000 £23,500 £20,250
Median salary % change year-on-year
+14.89% +16.04%
UK excluding London median salary £27,500 £28,000 £27,850
% change year-on-year
-1.78% +0.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dudley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dudley
Permanent IT job ads with a match in the
Job Titles category
24 77 28
As % of all permanent IT jobs located in Dudley 92.31% 100.00% 100.00%
Number of salaries quoted 23 75 24
Median salary £26,000 £36,018 £30,000
Median salary % change year-on-year
-27.81% +20.06%
90% offered a salary of more than £17,500 £25,000 £21,000
10% offered a salary of more than £40,000 £45,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Analyst
Jobs Demand Trend in Dudley

The demand trend of job ads across the Dudley region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Dudley

Support Analyst
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Dudley region.

Support Analyst Salary Trend in Dudley

Support Analyst Skill Set
Top 30 Related IT Skills in Dudley

For the 6 months to 17 January 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region featuring Support Analyst in the job title.

1 9 (90.00%) Windows
2 8 (80.00%) ITIL
3 7 (70.00%) VMware
4 5 (50.00%) Service Management
5 4 (40.00%) SLA
6 3 (30.00%) VMware Infrastructure
6 3 (30.00%) vSphere
6 3 (30.00%) ServiceNow
6 3 (30.00%) Data Centre
6 3 (30.00%) ITIL Certification
6 3 (30.00%) NetApp
6 3 (30.00%) Active Directory
6 3 (30.00%) Citrix
6 3 (30.00%) Cisco
6 3 (30.00%) Linux
6 3 (30.00%) Windows Server
7 2 (20.00%) Service Delivery
7 2 (20.00%) ITSM
7 2 (20.00%) Management Information System
7 2 (20.00%) Microsoft
7 2 (20.00%) Microsoft Certification
7 2 (20.00%) Windows 10
7 2 (20.00%) Windows 8
7 2 (20.00%) Windows Server 2012
7 2 (20.00%) Windows 7
7 2 (20.00%) Windows Server 2008
7 2 (20.00%) Project Planning
8 1 (10.00%) Degree
8 1 (10.00%) WSUS
8 1 (10.00%) SCCM

Support Analyst Skill Set
Top Related IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (10.00%) G Suite
Miscellaneous
1 3 (30.00%) Data Centre
2 2 (20.00%) Management Information System
Operating Systems
1 9 (90.00%) Windows
2 3 (30.00%) Linux
2 3 (30.00%) Windows Server
3 2 (20.00%) Windows 10
3 2 (20.00%) Windows 7
3 2 (20.00%) Windows 8
3 2 (20.00%) Windows Server 2008
3 2 (20.00%) Windows Server 2012
4 1 (10.00%) Windows XP
Processes & Methodologies
1 8 (80.00%) ITIL
2 5 (50.00%) Service Management
3 2 (20.00%) ITSM
3 2 (20.00%) Project Planning
3 2 (20.00%) Service Delivery
4 1 (10.00%) Contingency Planning
4 1 (10.00%) Incident Management
4 1 (10.00%) Mobile Device Management
4 1 (10.00%) Performance Monitoring
4 1 (10.00%) Software Deployment
4 1 (10.00%) Stakeholder Management
Programming Languages
1 1 (10.00%) Google Apps Script
1 1 (10.00%) JavaScript
1 1 (10.00%) PowerShell
Qualifications
1 3 (30.00%) ITIL Certification
2 2 (20.00%) Microsoft Certification
3 1 (10.00%) A+ Certification
3 1 (10.00%) Degree
3 1 (10.00%) MCP
3 1 (10.00%) MCSE
3 1 (10.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (40.00%) SLA
System Software
1 3 (30.00%) Active Directory
1 3 (30.00%) VMware Infrastructure
1 3 (30.00%) vSphere
Systems Management
1 1 (10.00%) AirWatch
1 1 (10.00%) SCCM
1 1 (10.00%) WSUS
Vendors
1 7 (70.00%) VMware
2 3 (30.00%) Cisco
2 3 (30.00%) Citrix
2 3 (30.00%) NetApp
2 3 (30.00%) ServiceNow
3 2 (20.00%) Microsoft
4 1 (10.00%) Bomgar
4 1 (10.00%) Google