The first table below looks at the demand for CRM skills in IT jobs advertised for the Dundee region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Dundee region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 17 - 19
Rank change year-on-year
- 0
Permanent jobs citing CRM 2 0 3
As % of all permanent IT jobs located in Dundee 3.13% - 3.80%
As % of the Processes & Methodologies category 3.70% - 5.17%
Number of salaries quoted 2 0 3
Average salary £43,958 - £57,500
90% offered a salary of more than £43,592 - £55,500
10% offered a salary of more than £44,324 - £59,500
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Processes & Methodologies Category
Dundee
Permanent IT job ads with a match in the
Processes & Methodologies category
54 48 58
As % of all permanent IT jobs located in Dundee 84.38% 87.27% 73.42%
Number of salaries quoted 46 30 49
Average salary £40,000 £31,000 £32,500
Average salary % change year-on-year
+29.03% -4.61%
90% offered a salary of more than £28,000 £26,000 £27,500
10% offered a salary of more than £45,000 £55,000 £42,750
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
CRM
Scotland

CRM
Jobs Demand Trend in Dundee

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Dundee region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Dundee

CRM
Salary Trend in Dundee

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Dundee region.

CRM Salary Trend in Dundee

CRM
Top 10 Related IT Skills in Dundee

For the 6 months to 18 April 2014, IT jobs across the Dundee region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2 (100.00%) Project Management
1 2 (100.00%) PRINCE2
2 1 (50.00%) SLA
2 1 (50.00%) PRINCE
2 1 (50.00%) Service Delivery
2 1 (50.00%) Management Information System
2 1 (50.00%) Risk Assessment
2 1 (50.00%) Business Analysis
2 1 (50.00%) Cost-Benefit Analysis
2 1 (50.00%) Business Development

CRM
Top Related IT Skills in Dundee by Category

For the 6 months to 18 April 2014, IT jobs across the Dundee region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Job Titles
1 1 (50.00%) Help Desk Manager
1 1 (50.00%) Support Manager
1 1 (50.00%) IT Support Manager
1 1 (50.00%) Business Manager
1 1 (50.00%) IT Support
1 1 (50.00%) Business Improvement Manager
Miscellaneous
1 1 (50.00%) Management Information System
Processes & Methodologies
1 2 (100.00%) Project Management
1 2 (100.00%) PRINCE2
2 1 (50.00%) PRINCE
2 1 (50.00%) Service Delivery
2 1 (50.00%) Risk Assessment
2 1 (50.00%) Business Analysis
2 1 (50.00%) Cost-Benefit Analysis
2 1 (50.00%) Business Development
Quality Assurance & Compliance
1 1 (50.00%) SLA