The first table below looks at the demand for Service Management skills in IT jobs advertised for the Dunstable region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Dunstable region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 24 - 7
Rank change year-on-year
- 0
Permanent jobs citing Service Management 8 0 1
As % of all permanent IT jobs located in Dunstable 7.018% - 4.000%
As % of the Processes & Methodologies category 10.26% - 5.000%
Number of salaries quoted 8 0 1
Average salary £43,000 - £52,500
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Dunstable
Permanent IT job ads with a match in the
Processes & Methodologies category
78 23 20
As % of all permanent IT jobs located in Dunstable 68.42% 67.65% 80.00%
Number of salaries quoted 70 19 10
Average salary £52,500 £49,000 £42,500
Average salary % change year-on-year
+7.14% +15.29%
90% offered a salary of more than £29,000 £33,100 £24,300
10% offered a salary of more than £65,000 £52,500 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Bedfordshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Dunstable region as a proportion of the total demand within the Processes & Methodologies category.

Dunstable Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dunstable region.

Dunstable Service Management Salary Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Dunstable region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 25 (100.00%) ITIL
2 10 (40.00%) Finance
2 10 (40.00%) Service Delivery
2 10 (40.00%) Supplier Management
3 9 (36.00%) Project Management
3 9 (36.00%) PRINCE2
4 5 (20.00%) Retail
5 4 (16.00%) MCITP
5 4 (16.00%) Workflow
5 4 (16.00%) Legal
5 4 (16.00%) Windows
5 4 (16.00%) MS Excel
5 4 (16.00%) Microsoft
5 4 (16.00%) MS Office
5 4 (16.00%) Active Directory
6 3 (12.00%) RDF
7 2 (8.000%) Performance Improvement
7 2 (8.000%) Capacity Management
7 2 (8.000%) Oracle 11g
7 2 (8.000%) ServiceCenter
7 2 (8.000%) BASE24
7 2 (8.000%) Oracle 10g
7 2 (8.000%) HP
7 2 (8.000%) Microsoft Certification
7 2 (8.000%) Middleware
7 2 (8.000%) TCP/IP
7 2 (8.000%) SLA
7 2 (8.000%) Java
7 2 (8.000%) Oracle
7 2 (8.000%) WebLogic

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Dunstable region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 2 (8.000%) Middleware
Application Platforms
1 2 (8.000%) WebLogic
Applications
1 4 (16.00%) MS Office
1 4 (16.00%) MS Excel
Business Applications
1 2 (8.000%) BASE24
Communications & Networking
1 2 (8.000%) TCP/IP
Database & Business Intelligence
1 2 (8.000%) Oracle 10g
1 2 (8.000%) Oracle 11g
General
1 10 (40.00%) Finance
2 5 (20.00%) Retail
3 4 (16.00%) Legal
Job Titles
1 21 (84.00%) Service Manager
2 9 (36.00%) Delivery Manager
2 9 (36.00%) Services Delivery Manager
3 7 (28.00%) Service Integration Manager
3 7 (28.00%) Integration Manager
4 4 (16.00%) Transition Manager
5 3 (12.00%) 1st Line Support Analyst
5 3 (12.00%) 1st Line Support
5 3 (12.00%) Analyst
5 3 (12.00%) Support Analyst
6 2 (8.000%) Technical Support
6 2 (8.000%) IT Manager
6 2 (8.000%) Service Analyst
6 2 (8.000%) Operations Manager
6 2 (8.000%) Technical Services Manager
6 2 (8.000%) Technical Operations Manager
6 2 (8.000%) Technical Manager
6 2 (8.000%) Support Manager
6 2 (8.000%) Service Desk Analyst
6 2 (8.000%) Technical Support Manager
Operating Systems
1 4 (16.00%) Windows
2 2 (8.000%) Solaris
Processes & Methodologies
1 25 (100.00%) ITIL
2 10 (40.00%) Service Delivery
2 10 (40.00%) Supplier Management
3 9 (36.00%) Project Management
3 9 (36.00%) PRINCE2
4 4 (16.00%) Workflow
5 3 (12.00%) RDF
6 2 (8.000%) Performance Improvement
6 2 (8.000%) Capacity Management
Programming Languages
1 2 (8.000%) Java
Qualifications
1 4 (16.00%) MCITP
2 2 (8.000%) Microsoft Certification
Quality Assurance & Compliance
1 2 (8.000%) SLA
System Software
1 4 (16.00%) Active Directory
Systems Management
1 2 (8.000%) ServiceCenter
Vendors
1 4 (16.00%) Microsoft
2 2 (8.000%) HP
2 2 (8.000%) Oracle