The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Durham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Second Line Support
Rank - - 22
Permanent jobs requiring a 2nd Line Support 0 0 1
As % of all permanent IT jobs located in Durham - - 1.33%
As % of the Job Titles category - - 1.35%
Number of salaries quoted 0 0 1
Average salary - - £21,000
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Durham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Durham
Permanent IT job ads with a match in the
Job Titles category
181 97 74
As % of all permanent IT jobs located in Durham 99.45% 94.17% 98.67%
Number of salaries quoted 157 82 67
Average salary £40,000 £33,000 £32,500
Average salary % change year-on-year
+21.21% +1.53%
90% offered a salary of more than £28,000 £23,000 £21,000
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,097
% change year-on-year
- +4.99%

2nd Line Support
Jobs Demand Trend in Durham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Durham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Durham

2nd Line Support
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Durham region.

2nd Line Support Salary Trend in Durham

2nd Line Support
Top 7 Related IT Skills in Durham

For the 6 months to 29 June 2015, IT jobs across the Durham region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 1 (100.00%) Windows
1 1 (100.00%) VoIP
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Active Directory
1 1 (100.00%) Mentoring

2nd Line Support
Top Related IT Skills in Durham by Category

For the 6 months to 29 June 2015, IT jobs across the Durham region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) VoIP
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Mentoring
System Software
1 1 (100.00%) Active Directory