The table below looks at the statistics for CRM skills in IT jobs advertised for the Durham region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 25 28 12
Rank change year-on-year
+3 -16
Permanent jobs citing CRM 3 15 14
As % of all permanent IT jobs located in Durham 2.38% 7.77% 17.28%
As % of the Processes & Methodologies category 2.48% 8.33% 20.90%
Number of salaries quoted 3 8 14
Median salary £45,000 £37,750 £65,000
Median salary % change year-on-year
+19.20% -41.92%
UK excluding London median salary £42,500 £42,500 £42,500
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Durham region.

Processes & Methodologies Category
Durham
Permanent IT job ads with a match in the
Processes & Methodologies category
121 180 67
As % of all permanent IT jobs located in Durham 96.03% 93.26% 82.72%
Number of salaries quoted 112 147 53
Median salary £35,000 £45,000 £35,000
Median salary % change year-on-year
-22.22% +28.57%
90% offered a salary of more than £28,000 £30,500 £26,500
10% offered a salary of more than £74,500 £65,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

CRM
Jobs Demand Trend in Durham

The demand trend of job ads across the Durham region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Durham

CRM
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Durham region.

CRM Salary Trend in Durham

CRM
Salary Histogram in Durham

This chart provides a salary histogram for IT jobs citing CRM across the Durham region over the 3 months to 27 August 2016.

CRM Salary Histogram in Durham

CRM
Top 30 Related IT Skills in Durham

For the 6 months to 27 August 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for CRM.

1 8 (66.67%) Stakeholder Management
2 7 (58.33%) SAP CRM
2 7 (58.33%) SAP
3 5 (41.67%) Agile Software Development
3 5 (41.67%) Analytical Skills
4 4 (33.33%) Conflict Management
5 3 (25.00%) SAP IS-U
5 3 (25.00%) Stakeholder Engagement
5 3 (25.00%) Continuous Improvement
5 3 (25.00%) Supplier Management
5 3 (25.00%) Business Process Mapping
5 3 (25.00%) ABAP
5 3 (25.00%) ITIL
5 3 (25.00%) Risk Management
6 2 (16.67%) Quality Management
6 2 (16.67%) Process Management
6 2 (16.67%) Data Warehouse
6 2 (16.67%) ERP
6 2 (16.67%) SAP BW
6 2 (16.67%) Project Management
6 2 (16.67%) Line Management
6 2 (16.67%) People Management
6 2 (16.67%) Performance Management
7 1 (8.33%) BPMN
7 1 (8.33%) Data Protection
7 1 (8.33%) SAP GRC
7 1 (8.33%) SAP Security
7 1 (8.33%) Test Strategy
7 1 (8.33%) Information Governance
7 1 (8.33%) Test Management

CRM
Top Related IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (8.33%) MS Office
Business Applications
1 7 (58.33%) SAP CRM
2 3 (25.00%) SAP IS-U
3 1 (8.33%) Line 500
3 1 (8.33%) Sage 1000
3 1 (8.33%) SAP GRC
Database & Business Intelligence
1 2 (16.67%) Data Warehouse
1 2 (16.67%) SAP BW
General
1 1 (8.33%) Advertising
1 1 (8.33%) Finance
Job Titles
1 5 (41.67%) Consultant
2 4 (33.33%) SAP Consultant
3 3 (25.00%) CRM Consultant
3 3 (25.00%) SAP CRM Consultant
3 3 (25.00%) SAP Manager
4 2 (16.67%) Project Manager
5 1 (8.33%) Developer
5 1 (8.33%) Programme Manager
5 1 (8.33%) Project Leader
5 1 (8.33%) Sage 500 Consultant
5 1 (8.33%) Sage Consultant
5 1 (8.33%) SAP Authorisation Consultant
5 1 (8.33%) SAP Programme Manager
5 1 (8.33%) SAP Project Leader
5 1 (8.33%) SAP Security and Authorisations Consultant
5 1 (8.33%) SAP Security Consultant
5 1 (8.33%) Security Consultant
5 1 (8.33%) Test Leader
Miscellaneous
1 5 (41.67%) Analytical Skills
2 1 (8.33%) Data Centre
2 1 (8.33%) Data Protection Act
2 1 (8.33%) NHS
Processes & Methodologies
1 8 (66.67%) Stakeholder Management
2 5 (41.67%) Agile Software Development
3 4 (33.33%) Conflict Management
4 3 (25.00%) Business Process Mapping
4 3 (25.00%) Continuous Improvement
4 3 (25.00%) ITIL
4 3 (25.00%) Risk Management
4 3 (25.00%) Stakeholder Engagement
4 3 (25.00%) Supplier Management
5 2 (16.67%) ERP
5 2 (16.67%) Line Management
5 2 (16.67%) People Management
5 2 (16.67%) Performance Management
5 2 (16.67%) Process Management
5 2 (16.67%) Project Management
5 2 (16.67%) Quality Management
6 1 (8.33%) Case Management
6 1 (8.33%) Information Governance
6 1 (8.33%) Test Strategy
6 1 (8.33%) Workflow
Programming Languages
1 3 (25.00%) ABAP
2 1 (8.33%) SQL
Qualifications
1 1 (8.33%) ISEB
1 1 (8.33%) ISTQB
Quality Assurance & Compliance
1 1 (8.33%) ISO/IEC 27001
Vendors
1 7 (58.33%) SAP
2 1 (8.33%) Microsoft
2 1 (8.33%) Sage