The table below looks at the statistics for CRM skills in IT jobs advertised for the Durham region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 27 31 9
Rank change year-on-year
+4 -22
Permanent jobs citing CRM 3 12 15
As % of all permanent IT jobs located in Durham 2.38% 6.28% 17.44%
As % of the Processes & Methodologies category 2.52% 6.67% 22.73%
Number of salaries quoted 3 6 15
Median salary £40,500 £38,000 £65,000
Median salary % change year-on-year
+6.57% -41.53%
UK excluding London median salary £42,500 £42,500 £42,500
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Durham region.

Processes & Methodologies Category
Durham
Permanent IT job ads with a match in the
Processes & Methodologies category
119 180 66
As % of all permanent IT jobs located in Durham 94.44% 94.24% 76.74%
Number of salaries quoted 110 149 61
Median salary £35,000 £42,500 £35,000
Median salary % change year-on-year
-17.64% +21.42%
90% offered a salary of more than £27,500 £30,500 £27,000
10% offered a salary of more than £67,500 £65,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Durham

The demand trend of job ads across the Durham region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Durham

CRM
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Durham region.

CRM Salary Trend in Durham

CRM
Salary Histogram in Durham

This chart provides a salary histogram for IT jobs citing CRM across the Durham region over the 3 months to 23 July 2016.

CRM Salary Histogram in Durham

CRM
Top 30 Related IT Skills in Durham

For the 6 months to 23 July 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for CRM.

1 8 (72.73%) Stakeholder Management
2 7 (63.64%) SAP CRM
2 7 (63.64%) SAP
3 5 (45.45%) Analytical Skills
4 4 (36.36%) Conflict Management
4 4 (36.36%) Agile Software Development
5 3 (27.27%) Supplier Management
5 3 (27.27%) ABAP
5 3 (27.27%) Risk Management
5 3 (27.27%) ITIL
5 3 (27.27%) Business Process Mapping
5 3 (27.27%) Stakeholder Engagement
5 3 (27.27%) SAP IS-U
6 2 (18.18%) Performance Management
6 2 (18.18%) Continuous Improvement
6 2 (18.18%) People Management
6 2 (18.18%) Line Management
6 2 (18.18%) Data Warehouse
6 2 (18.18%) SAP BW
6 2 (18.18%) Project Management
6 2 (18.18%) Quality Management
6 2 (18.18%) Process Management
7 1 (9.09%) Regression Testing
7 1 (9.09%) Wireless
7 1 (9.09%) ERP
7 1 (9.09%) Microsoft
7 1 (9.09%) ISEB
7 1 (9.09%) Finance
7 1 (9.09%) Manufacturing
7 1 (9.09%) Advertising

CRM
Top Related IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (9.09%) MS Office
Business Applications
1 7 (63.64%) SAP CRM
2 3 (27.27%) SAP IS-U
3 1 (9.09%) SAP GRC
Communications & Networking
1 1 (9.09%) Wireless
Database & Business Intelligence
1 2 (18.18%) Data Warehouse
1 2 (18.18%) SAP BW
General
1 1 (9.09%) Advertising
1 1 (9.09%) Finance
1 1 (9.09%) Manufacturing
Job Titles
1 4 (36.36%) Consultant
1 4 (36.36%) SAP Consultant
2 3 (27.27%) CRM Consultant
2 3 (27.27%) SAP CRM Consultant
2 3 (27.27%) SAP Manager
3 2 (18.18%) Project Manager
4 1 (9.09%) Business Development Manager
4 1 (9.09%) Business Manager
4 1 (9.09%) Development Manager
4 1 (9.09%) Programme Manager
4 1 (9.09%) Project Leader
4 1 (9.09%) SAP Authorisation Consultant
4 1 (9.09%) SAP Programme Manager
4 1 (9.09%) SAP Project Leader
4 1 (9.09%) SAP Security and Authorisations Consultant
4 1 (9.09%) SAP Security Consultant
4 1 (9.09%) Security Consultant
4 1 (9.09%) Test Leader
Miscellaneous
1 5 (45.45%) Analytical Skills
2 1 (9.09%) Data Centre
2 1 (9.09%) Driving Licence
Processes & Methodologies
1 8 (72.73%) Stakeholder Management
2 4 (36.36%) Agile Software Development
2 4 (36.36%) Conflict Management
3 3 (27.27%) Business Process Mapping
3 3 (27.27%) ITIL
3 3 (27.27%) Risk Management
3 3 (27.27%) Stakeholder Engagement
3 3 (27.27%) Supplier Management
4 2 (18.18%) Continuous Improvement
4 2 (18.18%) Line Management
4 2 (18.18%) People Management
4 2 (18.18%) Performance Management
4 2 (18.18%) Process Management
4 2 (18.18%) Project Management
4 2 (18.18%) Quality Management
5 1 (9.09%) Business Development
5 1 (9.09%) SAP Implementation
5 1 (9.09%) SAP Security
5 1 (9.09%) Test Management
5 1 (9.09%) Test Strategy
Programming Languages
1 3 (27.27%) ABAP
Qualifications
1 1 (9.09%) ISEB
1 1 (9.09%) ISTQB
Vendors
1 7 (63.64%) SAP
2 1 (9.09%) Microsoft