The table below looks at the statistics for CRM skills in IT jobs advertised for the Durham region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 27 - 28
Rank change year-on-year
- 0
Permanent jobs citing CRM 3 0 2
As % of all permanent IT jobs located in Durham 2.65% - 1.47%
As % of the Processes & Methodologies category 3.41% - 2.20%
Number of salaries quoted 0 0 1
Average salary - - £12,320
UK excluding London average salary £45,000 £45,000 £45,000
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Durham region.

Processes & Methodologies Category
Durham
Permanent IT job ads with a match in the
Processes & Methodologies category
88 96 91
As % of all permanent IT jobs located in Durham 77.88% 88.89% 66.91%
Number of salaries quoted 60 71 78
Average salary £36,018 £37,500 £32,500
Average salary % change year-on-year
-3.95% +15.38%
90% offered a salary of more than £24,500 £25,400 £25,000
10% offered a salary of more than £55,000 £47,500 £52,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in Durham

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Durham region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Durham

CRM
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Durham region.

CRM Salary Trend in Durham

CRM
Job Locations in Durham

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Durham region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington - 3 - -
CRM
North East

CRM
Top 24 Related IT Skills in Durham

For the 6 months to 13 February 2016, IT jobs across the Durham region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 6 (100.00%) ERP
2 4 (66.67%) Microsoft
2 4 (66.67%) ISEB
2 4 (66.67%) Project Management
2 4 (66.67%) MS Office
2 4 (66.67%) Regression Testing
2 4 (66.67%) Finance
2 4 (66.67%) Northgate
2 4 (66.67%) ISTQB
2 4 (66.67%) Test Management
2 4 (66.67%) Test Scripting
2 4 (66.67%) System Testing
2 4 (66.67%) Stakeholder Engagement
2 4 (66.67%) Test Strategy
2 4 (66.67%) Data Centre
3 2 (33.33%) SAP
4 1 (16.67%) Service Delivery
4 1 (16.67%) SAP ERP
4 1 (16.67%) SAP IS-U
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) SAP CRM
4 1 (16.67%) SAP PM
4 1 (16.67%) Business Analysis
4 1 (16.67%) Analytical Skills

CRM
Top Related IT Skills in Durham by Category

For the 6 months to 13 February 2016, IT jobs across the Durham region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 4 (66.67%) MS Office
Business Applications
1 1 (16.67%) SAP CRM
1 1 (16.67%) SAP ERP
1 1 (16.67%) SAP IS-U
1 1 (16.67%) SAP PM
General
1 4 (66.67%) Finance
Job Titles
1 2 (33.33%) Test Leader
1 2 (33.33%) Test Manager
2 1 (16.67%) Analyst
2 1 (16.67%) Business Analyst
2 1 (16.67%) CRM Manager
2 1 (16.67%) SAP Manager
Miscellaneous
1 4 (66.67%) Data Centre
2 1 (16.67%) Analytical Skills
Processes & Methodologies
1 6 (100.00%) ERP
2 4 (66.67%) Project Management
2 4 (66.67%) Regression Testing
2 4 (66.67%) Stakeholder Engagement
2 4 (66.67%) System Testing
2 4 (66.67%) Test Management
2 4 (66.67%) Test Scripting
2 4 (66.67%) Test Strategy
3 1 (16.67%) Business Analysis
3 1 (16.67%) Service Delivery
3 1 (16.67%) Stakeholder Management
Qualifications
1 4 (66.67%) ISEB
1 4 (66.67%) ISTQB
Vendors
1 4 (66.67%) Microsoft
1 4 (66.67%) Northgate
2 2 (33.33%) SAP