The table below looks at the statistics for CRM skills in IT jobs advertised for the Durham region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 24 25 15
Rank change year-on-year
+1 -10
Permanent jobs citing CRM 2 5 1
As % of all permanent IT jobs located in Durham 1.75% 3.79% 1.75%
As % of the Processes & Methodologies category 1.98% 4.90% 2.94%
Number of salaries quoted 2 5 1
Average salary £41,250 £65,000 £50,000
Average salary % change year-on-year
-36.53% +30.00%
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Durham region.

Processes & Methodologies Category
Durham
Permanent IT job ads with a match in the
Processes & Methodologies category
101 102 34
As % of all permanent IT jobs located in Durham 88.60% 77.27% 59.65%
Number of salaries quoted 87 81 30
Average salary £40,000 £33,695 £32,500
Average salary % change year-on-year
+18.71% +3.67%
90% offered a salary of more than £30,000 £28,500 £20,400
10% offered a salary of more than £50,000 £60,000 £47,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

CRM
Jobs Demand Trend in Durham

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Durham region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Durham

CRM
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Durham region.

CRM Salary Trend in Durham

CRM
Salary Histogram in Durham

This chart provides a salary histogram for IT jobs citing CRM across the Durham region over the 3 months to 24 April 2015.

CRM Salary Histogram in Durham

CRM
Top 28 Related IT Skills in Durham

For the 6 months to 24 April 2015, IT jobs across the Durham region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2 (100.00%) Business Intelligence
2 1 (50.00%) RDBMS
2 1 (50.00%) Microsoft
2 1 (50.00%) Avaya
2 1 (50.00%) Finance
2 1 (50.00%) Asset Management
2 1 (50.00%) Data Management
2 1 (50.00%) SQL Server Reporting Services
2 1 (50.00%) Dynamics CRM
2 1 (50.00%) Degree
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Master Data Management
2 1 (50.00%) Relational Database
2 1 (50.00%) C#
2 1 (50.00%) SQL
2 1 (50.00%) T-SQL
2 1 (50.00%) .NET
2 1 (50.00%) SQL Server
2 1 (50.00%) MS Office
2 1 (50.00%) Visual Studio
2 1 (50.00%) SOAP
2 1 (50.00%) Web Services
2 1 (50.00%) Windows
2 1 (50.00%) MS Excel
2 1 (50.00%) SharePoint
2 1 (50.00%) Data Warehouse
2 1 (50.00%) ERP
2 1 (50.00%) MS Exchange

CRM
Top Related IT Skills in Durham by Category

For the 6 months to 24 April 2015, IT jobs across the Durham region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) SharePoint
1 1 (50.00%) MS Exchange
Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
Business Applications
1 1 (50.00%) Dynamics CRM
Database & Business Intelligence
1 1 (50.00%) SQL Server
1 1 (50.00%) Data Warehouse
1 1 (50.00%) RDBMS
1 1 (50.00%) SQL Server Reporting Services
1 1 (50.00%) Relational Database
Development Applications
1 1 (50.00%) Visual Studio
General
1 1 (50.00%) Finance
Job Titles
1 1 (50.00%) Software Developer
1 1 (50.00%) Business Analyst
1 1 (50.00%) Developer
1 1 (50.00%) Analyst
1 1 (50.00%) Data Analyst
1 1 (50.00%) .NET Developer
1 1 (50.00%) C# Developer
1 1 (50.00%) Technical Analyst
1 1 (50.00%) ASP Developer
1 1 (50.00%) Technical Business Analyst
1 1 (50.00%) C# Software Developer
1 1 (50.00%) Business Data Analyst
1 1 (50.00%) C# .NET Developer
1 1 (50.00%) .NET Software Developer
Libraries, Frameworks & Software Standards
1 1 (50.00%) .NET
1 1 (50.00%) SOAP
1 1 (50.00%) Web Services
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server 2008
Processes & Methodologies
1 2 (100.00%) Business Intelligence
2 1 (50.00%) Asset Management
2 1 (50.00%) Data Management
2 1 (50.00%) Master Data Management
2 1 (50.00%) ERP
Programming Languages
1 1 (50.00%) C#
1 1 (50.00%) SQL
1 1 (50.00%) T-SQL
Qualifications
1 1 (50.00%) Degree
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Avaya