The table below looks at the statistics for CRM skills in IT jobs advertised for the Durham region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 17 28 27
Rank change year-on-year
+11 -1
Permanent jobs citing CRM 9 1 2
As % of all permanent IT jobs located in Durham 10.34% 1.18% 1.80%
As % of the Processes & Methodologies category 12.33% 1.27% 2.70%
Number of salaries quoted 9 0 1
Average salary £65,000 - £30,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Durham region.

Processes & Methodologies Category
Durham
Permanent IT job ads with a match in the
Processes & Methodologies category
73 79 74
As % of all permanent IT jobs located in Durham 83.91% 92.94% 66.67%
Number of salaries quoted 52 67 64
Average salary £37,500 £32,000 £30,500
Average salary % change year-on-year
+17.18% +4.91%
90% offered a salary of more than £26,500 £22,500 £24,000
10% offered a salary of more than £65,000 £38,650 £47,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Durham

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Durham region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Durham

CRM
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Durham region.

CRM Salary Trend in Durham

CRM
Salary Histogram in Durham

This chart provides a salary histogram for IT jobs citing CRM across the Durham region over the 3 months to 19 September 2014.

CRM Salary Histogram in Durham

CRM
Job Locations in Durham

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Durham region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington - 7 £65,000 -
Stockton-on-Tees - 2 £32,500 -
CRM
North East

CRM
Top 30 Related IT Skills in Durham

For the 6 months to 19 September 2014, IT jobs across the Durham region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 21 (95.45%) .NET
2 13 (59.09%) ERP
2 13 (59.09%) B2B
2 13 (59.09%) B2C
3 11 (50.00%) C#
4 10 (45.45%) Logistics
4 10 (45.45%) Finance
5 8 (36.36%) Microsoft
6 7 (31.82%) SQL
6 7 (31.82%) ASP.NET
7 6 (27.27%) MS Excel
8 4 (18.18%) SharePoint
8 4 (18.18%) Microsoft Certification
8 4 (18.18%) Web Services
8 4 (18.18%) SQL Server
8 4 (18.18%) Visual Studio
8 4 (18.18%) VB
8 4 (18.18%) VB.NET
8 4 (18.18%) HTML
8 4 (18.18%) JavaScript
8 4 (18.18%) Service Management
8 4 (18.18%) Intranet
8 4 (18.18%) Systems Analysis
8 4 (18.18%) Dynamics CRM
8 4 (18.18%) .NET Framework
8 4 (18.18%) Degree
8 4 (18.18%) Agile Software Development
8 4 (18.18%) jQuery
8 4 (18.18%) Android
8 4 (18.18%) HTML5

CRM
Top Related IT Skills in Durham by Category

For the 6 months to 19 September 2014, IT jobs across the Durham region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) SharePoint
1 4 (18.18%) SharePoint 2010
Applications
1 6 (27.27%) MS Excel
2 3 (13.64%) PowerPivot
Business Applications
1 4 (18.18%) Dynamics CRM
Communications & Networking
1 4 (18.18%) Intranet
Database & Business Intelligence
1 4 (18.18%) SQL Server
1 4 (18.18%) SQL Server 2012
Development Applications
1 4 (18.18%) Visual Studio
1 4 (18.18%) Team Foundation Server
General
1 10 (45.45%) Finance
2 3 (13.64%) Retail
Job Titles
1 13 (59.09%) Head of IT
2 8 (36.36%) Developer
3 4 (18.18%) Programmer
3 4 (18.18%) Lead Developer
3 4 (18.18%) .NET Developer
3 4 (18.18%) C# Developer
3 4 (18.18%) Systems Developer
3 4 (18.18%) .NET Programmer
3 4 (18.18%) C# Programmer
3 4 (18.18%) C# .NET Developer
4 3 (13.64%) Head of Development
4 3 (13.64%) Head of Infrastructure
Libraries, Frameworks & Software Standards
1 21 (95.45%) .NET
2 7 (31.82%) ASP.NET
3 4 (18.18%) Web Services
3 4 (18.18%) .NET Framework
3 4 (18.18%) jQuery
3 4 (18.18%) HTML5
3 4 (18.18%) HTML
Miscellaneous
1 1 (4.55%) Data Protection Act
Operating Systems
1 4 (18.18%) Android
Processes & Methodologies
1 13 (59.09%) ERP
1 13 (59.09%) B2B
1 13 (59.09%) B2C
2 10 (45.45%) Logistics
3 4 (18.18%) Systems Analysis
3 4 (18.18%) Service Management
3 4 (18.18%) Continuous Improvement
3 4 (18.18%) Android Development
3 4 (18.18%) Agile Software Development
4 3 (13.64%) Project Management
4 3 (13.64%) Business Intelligence
5 1 (4.55%) Data Protection
5 1 (4.55%) Data Entry
5 1 (4.55%) Service Delivery
5 1 (4.55%) Information Security
Programming Languages
1 11 (50.00%) C#
2 7 (31.82%) SQL
3 4 (18.18%) VB
3 4 (18.18%) VB.NET
3 4 (18.18%) JavaScript
Qualifications
1 4 (18.18%) Microsoft Certification
1 4 (18.18%) Degree
Vendors
1 8 (36.36%) Microsoft
2 3 (13.64%) Sage