The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Durham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 31 16 18
Rank change year-on-year
-15 +2
Permanent jobs citing Service Delivery 7 8 7
As % of all permanent IT jobs located in Durham 4.00% 8.60% 8.54%
As % of the Processes & Methodologies category 4.43% 11.27% 12.50%
Number of salaries quoted 7 8 6
Average salary £45,000 £41,405 £37,500
Average salary % change year-on-year
+8.68% +10.41%
90% offered a salary of more than £38,100 £27,282 £23,750
10% offered a salary of more than £52,500 £41,405 £48,750
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Durham region.

Processes & Methodologies Category
Durham
Permanent IT job ads with a match in the
Processes & Methodologies category
158 71 56
As % of all permanent IT jobs located in Durham 90.29% 76.34% 68.29%
Number of salaries quoted 131 63 52
Average salary £40,000 £37,500 £33,000
Average salary % change year-on-year
+6.66% +13.63%
90% offered a salary of more than £30,000 £23,000 £22,500
10% offered a salary of more than £53,000 £50,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in Durham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Durham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Durham

Service Delivery
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Durham region.

Service Delivery Salary Trend in Durham

Service Delivery
Salary Histogram in Durham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Durham region over the 3 months to 6 July 2015.

Service Delivery Salary Histogram in Durham

Service Delivery
Top 30 Related IT Skills in Durham

For the 6 months to 6 July 2015, IT jobs across the Durham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 5 (38.46%) VMware
1 5 (38.46%) Project Management
1 5 (38.46%) VMware Infrastructure
2 4 (30.77%) LAN
2 4 (30.77%) WAN
2 4 (30.77%) Risk Management
2 4 (30.77%) Telecoms
2 4 (30.77%) VPN
3 3 (23.08%) Incident Management
3 3 (23.08%) Project Planning
4 2 (15.38%) Problem Management
4 2 (15.38%) Programme Management
4 2 (15.38%) Manufacturing
4 2 (15.38%) Stakeholder Management
4 2 (15.38%) SAP
4 2 (15.38%) ITIL
4 2 (15.38%) PRINCE2
4 2 (15.38%) Infrastructure Management
5 1 (7.69%) Windows Server 2008
5 1 (7.69%) Continuous Improvement
5 1 (7.69%) Windows 8
5 1 (7.69%) Windows Server 2012
5 1 (7.69%) Service Management
5 1 (7.69%) Wireless
5 1 (7.69%) Finance
5 1 (7.69%) DHCP
5 1 (7.69%) Windows
5 1 (7.69%) MS Excel
5 1 (7.69%) Windows XP
5 1 (7.69%) SLA

Service Delivery
Top Related IT Skills in Durham by Category

For the 6 months to 6 July 2015, IT jobs across the Durham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (7.69%) MS Excel
Communications & Networking
1 4 (30.77%) VPN
1 4 (30.77%) LAN
1 4 (30.77%) WAN
2 1 (7.69%) DHCP
2 1 (7.69%) Intranet
2 1 (7.69%) Internet
2 1 (7.69%) Wireless
General
1 4 (30.77%) Telecoms
2 2 (15.38%) Manufacturing
3 1 (7.69%) Finance
Job Titles
1 6 (46.15%) Service Manager
2 5 (38.46%) Delivery Manager
2 5 (38.46%) Services Delivery Manager
3 4 (30.77%) Team Leader
4 3 (23.08%) IT Services Delivery Manager
4 3 (23.08%) IT Services Manager
5 2 (15.38%) PMO Analyst
5 2 (15.38%) SAP Analyst
5 2 (15.38%) Analyst
6 1 (7.69%) Support Engineer
6 1 (7.69%) IT Support Engineer
6 1 (7.69%) IT Support
Miscellaneous
1 1 (7.69%) Statistics
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Windows XP
1 1 (7.69%) Windows Server 2008
1 1 (7.69%) Windows 8
1 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 5 (38.46%) Project Management
2 4 (30.77%) Risk Management
3 3 (23.08%) Incident Management
3 3 (23.08%) Project Planning
4 2 (15.38%) Problem Management
4 2 (15.38%) ITIL
4 2 (15.38%) PRINCE2
4 2 (15.38%) Stakeholder Management
4 2 (15.38%) Programme Management
4 2 (15.38%) Infrastructure Management
5 1 (7.69%) Service Management
5 1 (7.69%) Continuous Improvement
Qualifications
1 1 (7.69%) Degree
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 5 (38.46%) VMware Infrastructure
Vendors
1 5 (38.46%) VMware
2 2 (15.38%) SAP
3 1 (7.69%) Citrix
3 1 (7.69%) Apple