The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Durham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 35 17 14
Rank change year-on-year
-18 -3
Permanent jobs citing Service Delivery 6 3 16
As % of all permanent IT jobs located in Durham 3.03% 3.95% 17.02%
As % of the Processes & Methodologies category 3.17% 5.17% 20.51%
Number of salaries quoted 6 3 14
Average salary £45,000 £30,000 £45,000
Average salary % change year-on-year
+50.00% -33.33%
90% offered a salary of more than £40,000 £15,856 £27,500
10% offered a salary of more than £52,500 £38,800 £49,250
UK excluding London average salary £45,000 £45,000 £43,082
% change year-on-year
- +4.45%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Durham region.

Processes & Methodologies Category
Durham
Permanent IT job ads with a match in the
Processes & Methodologies category
189 58 78
As % of all permanent IT jobs located in Durham 95.45% 76.32% 82.98%
Number of salaries quoted 155 52 70
Average salary £42,500 £37,500 £33,000
Average salary % change year-on-year
+13.33% +13.63%
90% offered a salary of more than £30,000 £27,450 £22,500
10% offered a salary of more than £55,000 £50,000 £65,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Delivery
Jobs Demand Trend in Durham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Durham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Durham

Service Delivery
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Durham region.

Service Delivery Salary Trend in Durham

Service Delivery
Salary Histogram in Durham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Durham region over the 3 months to 4 August 2015.

Service Delivery Salary Histogram in Durham

Service Delivery
Top 30 Related IT Skills in Durham

For the 6 months to 4 August 2015, IT jobs across the Durham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 6 (60.00%) Project Management
2 5 (50.00%) VMware
2 5 (50.00%) VMware Infrastructure
3 4 (40.00%) LAN
3 4 (40.00%) WAN
3 4 (40.00%) Incident Management
3 4 (40.00%) Telecoms
3 4 (40.00%) VPN
4 3 (30.00%) ITIL
4 3 (30.00%) Project Planning
5 2 (20.00%) SAP
5 2 (20.00%) Infrastructure Management
5 2 (20.00%) PRINCE2
5 2 (20.00%) Programme Management
5 2 (20.00%) Problem Management
5 2 (20.00%) Manufacturing
5 2 (20.00%) Stakeholder Management
6 1 (10.00%) DHCP
6 1 (10.00%) CCSA
6 1 (10.00%) Risk Assessment
6 1 (10.00%) Information Security
6 1 (10.00%) Data Protection
6 1 (10.00%) PCI DSS
6 1 (10.00%) Security Cleared
6 1 (10.00%) Penetration Testing
6 1 (10.00%) Statistics
6 1 (10.00%) ISO/IEC 27001
6 1 (10.00%) Windows
6 1 (10.00%) MS Excel
6 1 (10.00%) Windows XP

Service Delivery
Top Related IT Skills in Durham by Category

For the 6 months to 4 August 2015, IT jobs across the Durham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (10.00%) MS Excel
Communications & Networking
1 4 (40.00%) VPN
1 4 (40.00%) LAN
1 4 (40.00%) WAN
2 1 (10.00%) DHCP
2 1 (10.00%) Intranet
2 1 (10.00%) Internet
2 1 (10.00%) Wireless
General
1 4 (40.00%) Telecoms
2 2 (20.00%) Manufacturing
3 1 (10.00%) Finance
3 1 (10.00%) Law
3 1 (10.00%) Legal
Job Titles
1 6 (60.00%) Service Manager
2 5 (50.00%) Delivery Manager
2 5 (50.00%) Services Delivery Manager
3 3 (30.00%) IT Services Delivery Manager
3 3 (30.00%) IT Services Manager
4 2 (20.00%) PMO Analyst
4 2 (20.00%) SAP Analyst
4 2 (20.00%) Analyst
5 1 (10.00%) Support Engineer
5 1 (10.00%) IT Support Engineer
5 1 (10.00%) Security Specialist
5 1 (10.00%) IT Support
Miscellaneous
1 1 (10.00%) Statistics
1 1 (10.00%) Data Protection Act
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows XP
1 1 (10.00%) Windows Server 2008
1 1 (10.00%) Windows 8
1 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 6 (60.00%) Project Management
2 4 (40.00%) Incident Management
3 3 (30.00%) Project Planning
3 3 (30.00%) ITIL
4 2 (20.00%) PRINCE2
4 2 (20.00%) Stakeholder Management
4 2 (20.00%) Programme Management
4 2 (20.00%) Problem Management
4 2 (20.00%) Infrastructure Management
5 1 (10.00%) Data Protection
5 1 (10.00%) Security Architecture
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Vulnerability Management
5 1 (10.00%) Penetration Testing
5 1 (10.00%) Risk Assessment
5 1 (10.00%) Information Security
5 1 (10.00%) Service Management
5 1 (10.00%) Risk Management
Qualifications
1 1 (10.00%) CISSP
1 1 (10.00%) CISM
1 1 (10.00%) CCSA
1 1 (10.00%) Degree
1 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) SLA
1 1 (10.00%) ISO/IEC 27001
1 1 (10.00%) PCI DSS
System Software
1 5 (50.00%) VMware Infrastructure
Vendors
1 5 (50.00%) VMware
2 2 (20.00%) SAP
3 1 (10.00%) Citrix
3 1 (10.00%) Apple
Darlington, County Durham
Harvey Nash plc
Posted: Yesterday