The table below looks at the statistics for SLA skills in IT jobs advertised for the Durham region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
North East / Durham
Rank 26 19 -
Rank change year-on-year
-7 -
Permanent jobs citing SLA 3 11 0
As % of all permanent IT jobs located in Durham 2.73% 9.48% -
As % of the Quality Assurance & Compliance category 17.65% 73.33% -
Number of salaries quoted 3 9 0
Median salary £30,500 £55,000 -
Median salary % change year-on-year
-44.54% -
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Durham region.

Quality Assurance & Compliance Category
Durham
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
17 15 10
As % of all permanent IT jobs located in Durham 15.45% 12.93% 9.62%
Number of salaries quoted 17 13 7
Median salary £45,000 £50,000 £35,000
Median salary % change year-on-year
-10.00% +42.85%
UK excluding London median salary £41,500 £44,000 £42,500
% change year-on-year
-5.68% +3.52%

SLA
Jobs Demand Trend in Durham

The demand trend of job ads across the Durham region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Durham

SLA
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Durham region.

SLA Salary Trend in Durham

SLA
Salary Histogram in Durham

This chart provides a salary histogram for IT jobs citing SLA across the Durham region over the 3 months to 23 February 2017.

SLA Salary Histogram in Durham

SLA
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Durham region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington - 2 £30,500 -
Peterlee - 1 £19,500 -
SLA
North East

SLA
Top 30 Related IT Skills in Durham

For the 6 months to 23 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for SLA.

1 4 (50.00%) LAN
1 4 (50.00%) WAN
1 4 (50.00%) VPN
2 3 (37.50%) PBX
2 3 (37.50%) SQL Server
2 3 (37.50%) ITIL
2 3 (37.50%) MS Exchange
2 3 (37.50%) Active Directory
2 3 (37.50%) Citrix
2 3 (37.50%) Microsoft
2 3 (37.50%) VMware
2 3 (37.50%) Clustering
2 3 (37.50%) Mitel
2 3 (37.50%) Asset Management
2 3 (37.50%) VMware Infrastructure
2 3 (37.50%) Hyper-V
2 3 (37.50%) Skype for Business
2 3 (37.50%) Yammer
2 3 (37.50%) Skype
2 3 (37.50%) Microsoft Clustering
3 2 (25.00%) Service Design
3 2 (25.00%) Mentoring
3 2 (25.00%) Problem Management
4 1 (12.50%) Process Management
4 1 (12.50%) Service Delivery
4 1 (12.50%) Firewall
4 1 (12.50%) Back Office
4 1 (12.50%) CMS
4 1 (12.50%) ADSL
4 1 (12.50%) MS Office

SLA
Top Related IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) MS Exchange
1 3 (37.50%) Skype for Business
2 1 (12.50%) CMS
Applications
1 1 (12.50%) MS Office
Cloud Services
1 3 (37.50%) Yammer
Communications & Networking
1 4 (50.00%) LAN
1 4 (50.00%) VPN
1 4 (50.00%) WAN
2 3 (37.50%) PBX
2 3 (37.50%) Skype
3 1 (12.50%) ADSL
3 1 (12.50%) Firewall
3 1 (12.50%) MPLS
3 1 (12.50%) VLAN
3 1 (12.50%) VoIP
Database & Business Intelligence
1 3 (37.50%) SQL Server
General
1 1 (12.50%) Back Office
Job Titles
1 3 (37.50%) Service Manager
2 2 (25.00%) Help Desk Team Lead
2 2 (25.00%) IT Manager
2 2 (25.00%) IT Services Manager
2 2 (25.00%) Team Leader
3 1 (12.50%) Analyst
3 1 (12.50%) Head of IT
3 1 (12.50%) Head of IT Operations
3 1 (12.50%) Head of IT Services
3 1 (12.50%) Head of Operations
3 1 (12.50%) Help Desk Manager
3 1 (12.50%) Network Engineer
3 1 (12.50%) Performance Analyst
3 1 (12.50%) Service Analyst
3 1 (12.50%) Service Performance Analyst
Miscellaneous
1 3 (37.50%) Clustering
2 1 (12.50%) Analytical Skills
2 1 (12.50%) Data Centre
2 1 (12.50%) Video Conferencing
Processes & Methodologies
1 3 (37.50%) Asset Management
1 3 (37.50%) ITIL
2 2 (25.00%) Mentoring
2 2 (25.00%) Problem Management
2 2 (25.00%) Service Design
3 1 (12.50%) Business Continuity
3 1 (12.50%) Continuous Improvement
3 1 (12.50%) Incident Management
3 1 (12.50%) Line Management
3 1 (12.50%) Process Management
3 1 (12.50%) Service Delivery
Qualifications
1 1 (12.50%) CCNA
1 1 (12.50%) Cisco Certification
System Software
1 3 (37.50%) Active Directory
1 3 (37.50%) Hyper-V
1 3 (37.50%) VMware Infrastructure
Systems Management
1 3 (37.50%) Microsoft Clustering
Vendors
1 3 (37.50%) Citrix
1 3 (37.50%) Microsoft
1 3 (37.50%) Mitel
1 3 (37.50%) VMware
2 1 (12.50%) Avaya
2 1 (12.50%) Cisco